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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8058 results found

  1. The main menu in Adobe Illustrator 2021 has broken.

    The main menu in Adobe Illustrator 2021 has been broken help us fix the home menu at launch start-up system and get to work on killing all computer bugs in this desktop system Windows 10 Good luck!

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  2. Graphics Errors in Big Sur

    I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

    Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

    I took advice and disable GPU Performance, and it seems to be working now.

    Just a heads up

    1 vote

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  3. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  4. spell check locks AI without file already open to spell check

    I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.

    1 vote

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  5. 25.0.1 Colour still wrong

    NOT AN IDEA—A BUG!

    The colour settings are still incorrect in the newest update.
    Totally unusable software, so back to version 24 again.

    The image on the right is correct from version 24. How that file displays in 25.0.1 is in the middle and the image on the left is the same jpeg as on the right imported into 25.0.1…!!!!

    3 totally different interpretations of the same colour. Insane.
    Mac 10.15.7

    3 votes

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  6. Notification Messages are gibberish

    Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot

    Using macOS Catalina 10.15.7
    and Illustrator CC 25

    2 votes

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  7. MacOX Big Sur Laggy

    I've noticed two issues with Illustrator 2021 running on macOS Big Sur.

    The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.

    Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  8. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

    1 vote

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  9. Crashing

    Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  10. Resizing rotated rectangle using selection tool drags wrong side

    If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.

    I've included a screen record demonstrating the issue.

    Operating system is Mac, Mojave, 10.14.6

    Illustrator version is 25.0.1 (though this bug has been noticed in older versions)

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  11. Can no longer create new file from scratch

    Illustrator v 25.0 desktop on PC won't let me create new files from scratch or with preset details. It's forcing me to download templates to work from.

    Illustrator v 25.0 desktop on iMac works fine.

    1 vote

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  12. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

    1 vote

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  13. Opening all my old files are blank

    When I open old logos and images I have created they are just opening as blank white canvases. Example file attached.

    1 vote

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  14. Have to Ctrl+C and then Ctrl+V in Illustrator, before I can Ctrl+V anywhere else.

    I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.

    SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  15. Appearance: Empty Stroke blocks Fill

    When applying a colour to a selection, sometimes this has no effect. While both the Color and the Appearance panel reflect the chosen colour, the object doesn't.

    Most of the time the (unlogical) cause seems to be a Stroke without colour.
    When changing the order in Appearance to having the Fill on top, the colour appears.

    Please make an uncoloured stroke of no influence on underlying fills.

    3 votes

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  16. 別のアプリをアクティブにしてIllustratorに戻ってきたときの挙動について

    windows10 pro
    Illustrator 25.0(64bit)

    1.Illustratorで作業をしています。
    2.データを確認するため別のアプリに切り替えます。(デスクトップ、Firefox、Excel、Photoshopなど)
    3.Illustratorに切り替えます。
    4.30秒程度「応答なし」で待たされます。
    5.4.は必要ないので大変イライラします。

    以前はこんなことはなかったのですが、2019あたりから起こるようになった気がします。(はっきり覚えていません)2021で改善されていなかったので投稿しました。

    また、「非表示のレイヤを表示する」→「pngで書き出す」→「表示されたレイヤを非表示に戻す」という一連の操作をJavascriptで書いて使っているのですが、このスクリプトを使ったときも同様に、1枚毎に「応答なし」が起きて時間がとてもかかるようになってしまい、困っています。

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Blob tool freezes Adobe Illustartor

    I'm trying to use the blob tool to outline a drawing in order to complete part of my final for my college class. My expectation when using it is that it simply outlines the drawing, but every time I use it, all of adobe illustrator freezes (the times it does happens varies, it's never at the exact same time. Sometimes I can do it for 5 minuets others it's for 30 seconds). Things are still happening, but I can't see it happen on screen. If an answer can be provided as to why this is happening it would be much…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  18. New Recolor Artwork information link not working

    In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
    http://www-staging.macromedia.com/go/ai_recolor_info

    1 vote

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  19. Variable Data Not Working - Illustrator

    Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.

    I'm trying to import a list of names to swap out for a batch of images.

    I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.

    The data set comes in, but it comes in blank. None of the names in…

    2 votes

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    4 comments  ·  Other...  ·  Admin →
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  20. Typing now takes an hour

    Holy ****. Trying to make a type page of my new fonts that I just purchased. First time using AI since the last update. I feel like I was rendering a 100 gig file verses just trying to use the type tool. Don't even get me started on letter spacing, that was a whole other challenge.

    When something that should take seconds is now taking multiple minutes with Illustrator constantly freezing or going to a not responding white screen for TYPE.........TYPE! REALLY?

    I7 8th gen chip, NIvida Force graphics card with 4 gigs. 32 Gigs of HDDR ram. You can't…

    1 vote

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