Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Artifacts when working with "pixel preview" and Cmd+0
MacOs Catalina 10.15.7
Illustrator 25.0.1When i working with Pixel preview and zoom in/zoom out (all ways: Opt+mouse wheel, Cmd++/Cmd+- and Cmd+0) artboard - it displayed incorrectly.
Switching Pixel preview of and on displays graphics correctly.If i disable "Display print size at 100% zoom" it works correctly with Opt+mouse wheel and Cmd++/Cmd+-, but Cmd+0 still works with artifacts.
If i enable "Display print size at 100% zoom" again it still working correctly only with Opt+mouse wheel and Cmd++/Cmd+-.
(Turning off GPU don't help with this problem)I test this bug on my friend's MacBook with same result.
Video:
https://youtu.be/xpy9-pN7SEc5 votes -
Soooooooo slow!!
I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.
1 vote -
Shear degrees not working in Transform window latest version 25.0.1
Using the shear in the transform window works but not correctly, When using an arrow to shear an item, the number switches from 0 degrees to 1 degrees and then back to 0 degrees and does not hold the changed degrees number but does shear the item. so if you want to shear say 15 degrees you can push the arrow key 15 times and it will work or you can type in 15., BUT will revert back to 0 degrees so you have no clue how much it is sheared. Rotation degrees works fine in the same transform window.…
1 vote -
Unable to open more than one file at a time
Mac OS Big Sur 11.01
Unable to share video with this form. Please help.
1 vote -
3 votes
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restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote -
Dock does not hide when toggling full screen
Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??
1 vote -
The list of available fonts is not displaying correctly, typekit not visible as well
This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .
What could be the reason for such illustrator behavior?
1 vote -
Adobe themes panel window is cut outed..
The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.
The right half of the window is cut out & non-accessible.
SEE the IMAGE below
Ive restarted multiple times but still same issue.
This is my system
Device name Mohit-HQ
Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
Installed RAM 8.00 GB (7.86 GB usable)
Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
Product ID 00327-30000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support1 vote -
Bounding Box Does Not resize
When pulling the bounding box, what is inside does not resize.
1 vote -
M1 Apple McBook - Crashing
I just got a new MacBook Pro with the M1 Apple chip. Illustrator keeps freezing and crashing. It also causes my whole computer to crash! I heard many other people are having the same problem. It is unusable by this point!
77 votesThis issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow.
If you see AI crash and entire system is not freezing then please create a new issue.
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Large Canvas fails to create pixel perfect artwork
I've posted about this topic here:
https://community.adobe.com/t5/illustrator/large-canvas-fails-to-create-pixel-perfect-artwork-the-extra-pixel-problem-is-back/m-p/11630186?page=1
And here:
https://community.adobe.com/t5/illustrator/the-solution-to-the-extra-pixel-problem/m-p/11630194?page=2#M2539703 votes -
1 vote
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Bounding Box suddenly changes its size for rotated objects
Depending on rotation of linked file the bounding box scales extra large. No groups. Linked PSD file. Windows 10, Illustrator 25.0.1.
5 votes -
relink bitmap file, or update link error
every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.
1 vote -
Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、塗りの色を白にすると落ちる
Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、
動作環境
・illustrator2020(24.3)
・macOS High Sierra(10.13.6) iMac以上の環境で使用しています。
同色のオブジェクト（または図形）をダイレクト選択ツールで選択後
カラーパレットから塗りの色を（カレーパレット左下の「塗りなし」「黒」「白」の場所）から「白」に変更すると
アプリ自体が落ち、復元機能がオフにされてしまします。
以前のバージョンでは問題なくカラーパレットから塗りの色変更ができます。
1 vote -
Extremely slow resize objects selected with multiple sublayers.
The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).
But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.
The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation
The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )
1 vote -
Icon font shows Tofu
I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.
In all other applications, the character can be displayed.
1 vote -
Crash on save to old versions
Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.
1 vote -
Illustrator 2021 won't initialize on Big Sur
Illustrator 25.0
MacOS 11.0.1
iMac Pro, latest updates of everything. Nothing else running.Illustrator forever stuck on "Initializing..."
Tried uninstalling, including preferences and reinstalling. Won't start.2 votes
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