Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8064 results found
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In the latest version cursor keys are now moving the selected objects/nodes 2 pixels instead of 1
Up until 24.2.1 if I selected an object or node and hit the cursor keys they would move 1 pixel in the direction of the key. Now all of a sudden they move 2. makes trying to align/tweak the position of objects/nodes really difficult and painful
1 voteThis often happens when we open Preferences and accidentally press Up or Down arrow key. The very first field focused in the dialog is Keyboard Increment value, and pressing an arrow makes it either zero (which turns into the smallest allowed value of 0.0001) or 2 (if you had 1).
Open Preferences and change the value back.
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Lines form while moving canvas
Every time I move the canvas down using the hand tool or scrolling up, these weird horizontal lines of color like 1 pixel high drop like some delay previewing or something. It's not easy to explain.
I don't experience this in any other Adobe program.
2 votes -
Custom Brush doesn’t get affected by color
I am not able to change the color for my custom brushes. Whenever I select a new color for the brush, the brush still paints black. I have opened and closed the program several times but nothing has worked. I have deleted and made new brushes, but I am still having the same problem.
1 voteThis happens if the colorization method for a brush is chosen to be just None.
Changing it to be Tints or any other form the dropdown in the brush’s options solves the problem.
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When opening, keeps opening tabs and keeps looping
This keeps happening, even after re-installing. I cannot use illustrator at all.
1 vote -
Error while exporting to DWG format
I am using Adobe Illustrator CC 2017
Operation cannot be performed due to unknown error. [PARM]
I get this error every time i trying to export my Ilustrator file in Dwg format.2 votes -
Paths not dividing / uniting correctly (jittery paths)
It seems that with more complex paths, using the unite and divide Pathfinder tools create jittery shapes (when you zoom in very very close, you can see that the merging / division isn't perfect and that shapes have been disfigured). Same with paths / shapes where smooth corner have been used: use of Pathfinder tool is going to disfigure them. (posted to the support on Twitter)
2 votesIf this does happen for you, please open your Pathfinder panel’s options and change the Precision value it has. Lowering the values improves results, especially on very long curved segments, but also increases the overall time a complex pathfinder operation takes.
Please comment below if this advice helps — the team can use this feedback to reconsider the default value.
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Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
"Distribute" object function is not working properly
You cannot distribute objects. All objects align together in the center.
6 votes -
アートボード名が保存されない
1.Illustrator 2020(Illustrator 2019)
複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
そのデータを開いて再度アートボードパネルにてリネームし
書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。2 votes -
"New..." Window won't pop up after recent update
When you click 'new...' to start a new file... nothing happens. The window should pop up.
3 votes -
Simplify Path flags points incorrectly as smooth
When using Simplify... on a path with several corner points, the resulting simplified path will have several of its corner points flagged as "smooth". As soon as you try to move one of the tangents of the incorrectly flagged corner point, the opposite tangent will snap into a colinear position.
3 votes -
Asset Library Export stopped working with batch exporting
From today for some reason batch exporting icons does not work in the Asset Export. I have a set of 150 icons that I use, and only change the color combinations as required. It always worked flawlessly. From today, When I click export, it seems to work, but no icons get exported when all are chosen. If I manually check a few at a time it works, but if I choose All Assets, it wont work anymore. Tried rebooting and clearing the cache.
Windows 10
Illustrator 24.2.1 64bit1 vote -
Stability update made Illustrator very unstable
I noticed the 27/07/2020 update described itself as addressing stability issues, which I didn't have. Since the update ran, 3 hours ago, I've had three crashes - all when copying text and graphics together. My crash report crashed too.
5 votesIf you see this issue with AI 24.2.2 update, please revert to 24.2.1. This article contains details for revert to an older version – https://helpx.adobe.com/in/download-install/using/install-previous-version.html
We are working on a fix for this issue. -
Point Type moving when opening CC2019 AI file in AI2020
MacOs Catalina 10.15.3
CC2019 version 23.1.1
AI2020 version 24.2.1Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.
We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.
As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied…1 vote -
Freezing when selecting multiple artboards
Windows 10 Ver.2004 (build 19041.421)
Illustrator Ver 24.2.1- Make multiple artboards
- Select two artboards
This operation freezes the operation of Illustrator.
This problem does not occur in Ver.23.1 and 22.1.
1 vote -
2 votes
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Smart Guides buggy at artboard corners
When resizing snapping shapes or objects, Illustrator smart guides alert user that object is being snapped to corner or intersect, however it isn't actually, and it's not until you zoom right in that you realise it hasn't.
Snap to Pixel is turned off. Smart Guides are turned on.
There is no 'anchor' at that location other than the Artboard Edge.1 vote -
Problem with Direct selections (A) - Clicking on the patch does not mark the object
Hi,
something has changed in Illustrator updates.I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.
But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
Then each track visible in the Outline view should be selectable.This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.
Unwanted change in illustrator…
1 vote -
Full colour image shut down to a simple line drawing
Illustrator shutdown unexpectedly. When it recovered, my drawing was fine for a moment, then reduced all the work I had done into a simple line drawing. What is going on? I don't see the image I had spent many hours developing.
1 vote -
Problem with selections (V) - Clicking on the fill does not mark the object
Hi,
Clicking on the fill does not mark the object.Unwanted change in illustrator update.
See the movie.Best Regards!
1 vote
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