8123 results found

1. Cannot move images in my design.

   I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

   Things I've tried:
   - Checked for update
   - Restarted my computer
   - Restarted Illy
   - Restarted Illy while pressing shift-options-command
   - moved the file to my desktop (off of external drive)
   - cleared storage, incase my scratch disk was getting full

   None of these have helped.

   I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

   Things I've tried:
   - Checked for update
   - Restarted my computer
   - Restarted Illy
   - Restarted Illy while pressing shift-options-command
   - moved the file to my desktop (off of external drive)
   - cleared… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   6 comments  ·  Images, Links  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We’ve released version 29.8.1 that resolves the underlying issue with object and artboard scaling. We recommend updating to this version to prevent similar issues in the future.

2. Object appearance defaults when selecting new colors (white fill, black stroke)

   When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with a file.

   When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with… more

   • 

   • 

   • 

   •  

   21 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   11 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Done (Available in Prerelease)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue and it is available in the pre release build for v30.0

   
   

   Give it a try and share your observations.

3. There is an error when saving a template in the templates folder

   There is an error when saving a template in the templates folder

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. SVGオプション「文字：アウトラインに変換」の不具合

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file in Illustrator, all text is converted to outline,
   and The text of the SVG data area is not converted to an outline.

   Desired result:
   Warning is not displayed.
   When opened in Illustrator, there is an editable text object,
   and there is text converted to an outline in the SVG data area.

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file… more

   •  

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Many issues in Illustrator 2025

   Hi everyone,
   I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

   ⚠️ Main Problems:

   Error ID: -128 when pasting text
   Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
   Can't paste the type. ID: -128
   This makes it impossible to replace or update any existing text areas.

   Can't move objects: transformation too large
   When trying to move a single element, I get an error:
   Can't move the objects. The requested transformation would make some objects too large.
   No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.

   Dragging text boxes stretches the text instead of resizing the box
   When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.

   Selection issues and erratic grouping

   Some objects can't be selected at all unless I use Outline mode.

   Clicking one object sometimes causes all nearby objects to move.

   Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.

   Save and export often fail or hang

   Saving the document often gets stuck or results in a corrupt file.

   Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.

   🧪 What I’ve tried:

   Clean reinstall of Illustrator 2025

   Resetting preferences

   Unlocking all objects and layers

   Copying elements into a new document

   Using older file formats (e.g., Illustrator 2020)

   Saving as SVG and reimporting

   Hi everyone,
   I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

   ⚠️ Main Problems:

   Error ID: -128 when pasting text
   Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
   Can't paste the type. ID: -128
   This makes it impossible to replace or update any existing text areas.

   Can't move objects: transformation too large
   When… more

   •  

   •  

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Request to Contact Support  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. ファイルを開くと、テキストや画像がボックスと分離し、位置が変わっている。

   既存のファイルを開くと、画像やテキストがクリッピングマスクされた状態になっており、パスレイヤーは元々の位置にあるが、画像やテキスト自体は横にズレた位置に移動し、表面上何も見えない状態になっている。

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  3 comments  ·  Launch  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. The program is crashing frequently

   The program is crashing frequently, giving a black screen and sometimes the screen freezes on a file, even if I change tabs.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Installed Fonts not showing

   Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Font Weights Change Upon Opening Files

   When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
   I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
   I ended up just going to an older version of Adobe so I wouldn't have to worry about all my files being messed up (and now it's crashing a lot with I guess is the preferable problem.)

   When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
   I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
   I ended… more

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Fonts change after reopening Illustrator file

    I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.

    •  

    •  

    • 

    • 

    •  

    •  

    •  

    •  

    •  

    •  

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Missing fonts are no longer highlighted when file opens

    Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
    Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?

    When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
    Now I have the window that opens telling me that the font is missing, but I can't see where it is.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Le matériau 3D se transforme en image lorsque j'enregistre et rouvre le fichier

    Quand je fais du 3d matière, quelque fois cela se transforme en lien une fois enregistrer, fermer et ouvert le fichier. Malheureusement je ne peux plus connaitre l'effet que j'ai réalisé et plus le copier

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. 割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない

    「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Applying a material to an extruded object says it’s not enough RAM

    I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.

    I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Scale strokes box keeps unchecking

    The "Scale Strokes and Effects" box keeps becoming unchecked making it necessary for me to check preferences for each document.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Strokes  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Show pixel grid above 600 zoom not working

    I am tying to do pixel based artwork and I want to see the pixel grid when zooming in at high values. There is an opition in preference panel to show pixel grid above 600 zoom which is not working

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Illustrator 2025 cannot copy and paste.

    I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

    I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

    It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. All Text Disappeared!

    I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.

    •  

    •  

    •  

    •  

    • 

    •  

    •  

    •  

    •  

    •  

    •  

    7 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Slow PDF management

    Ai 29.7.1
    Very slow redrawing/UI of imported [small] PDF

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating