7476 results found

1. Intertwine not working properly

   Intertwine not working properly

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   1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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2. Effects from the effects pannel not working or showing settings

   All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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3. All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.

   I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

   I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity shows 100%, and looking in the layers panel reveals that all the elements are still there and the links panel shows no errors.

   I've tried exporting the artboards, and the ones that appear blank in the AI file also show up as blank JPGs. I tried copying the elements into a separate file. Same thing. Outlines and bounding boxes appear when selected, but the artwork doesn't show up. I saved the file, closed and reopened. I quit AI, made sure it was up to date, restarted, same problem.

   I'd just copy the elements from the still visible artboards and rebuild my design, but editing ANY of the elements from ANY of the artboards causes them to start disappearing.

   I'm going crazy, please help!

   I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

   I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity… more

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. Image Colours getting inversed. Purple and Yellow.

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   0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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5. Text highlighted with Layer color while I'm typing

   Hi!

   Do you have any idea why some of my Text objects stay highlighted with the Layer color while I'm typing (the yellow one in the video), and some don't (the orange one)?

   Cmd-H doesn't change that (the yellow one stays highlighted while I'm typing).

   Is this something in the Preferences, or Object settings, or Layer settings?

   Thanks a lot for your help!

   I'm on Mac OS 11.4, using Illustrator 27.0.1

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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6. Repeated items become invisible when I close and open Illustrator

   I made a file in Illustrator with a few shapes that get repeated in a grid, but when I close and open the file again, some shapes become invisible. When I click on them enough so they get in isolation mode, they appear again, but everytime I open the file they are invisible at the start.

   I tried to copy and paste these in a different document but that doesn't help.

   My operating system: Windows 11 Home
   Version of Adobe Illustrator: 27.1, but when I used 27.0.1 it was also there.

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   1 comment  ·  Repeats  ·  Delete…  ·  Admin →
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7. Color changes when document is closed

   I am working on several documents with a specific color, and when I close the AI file, the color switches to a different HEX code.

   This issue has no pattern that I can understand, since it does not happen with all documents. It is even more odd because if I choose the color I want with the eyedropper, it remains correct, but if I write the HEX code, it does not. Besides, the color profile doesn't change when this happens, at least that I'm aware of.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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8. Multiple import of SVG doesn't include filters. Only the first file opened includes filters.

   Situation: I have 2 SVGs I want to import into Ai.

   I import the first one and the SVG Filter Effects are applied as expected.
   Then, when I open the second SVG, Ai just completely ignores the SVG effects.

   It's a simple bug which probably should have a simple fix.
   However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.

   Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just a bad feature.

   Situation: I have 2 SVGs I want to import into Ai.

   I import the first one and the SVG Filter Effects are applied as expected.
   Then, when I open the second SVG, Ai just completely ignores the SVG effects.

   It's a simple bug which probably should have a simple fix.
   However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.

   Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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9. As opções "novo espaço de trabalho", "redefinir" e "gerenciar espaços de trabalho" não estão acessíveis.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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10. SVG - save as in illustrator version 27.0.1 - moving objects off artboard sporadically

    The latest version seems to not be playing well with SVG formats. I have reverted back to 26.5.2 and the issue resolved itself.
    When saving an SVG, everything looks fine. When it is opened again, all the of the objects are sporadically distributed on and off of the artboard. I have never seen this issue before and my save settings are the same.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. Illustrator 27.0.1 does not recognize JPG format (then locks file)

    Problem:
    Illustrator 27.0.1
    DRAG - DROP any JPG format image into Illustrator and the attached error occurs. The image must be RENAMED to "JPEG" for Illustrator to recognize it, however, when attempting to rename the image its locked by illustrator.

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    0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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12. line path acting strange (shows different stroke widths on same path)

    line path acting strange (shows different stroke widths on same path)

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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13. language change

    I am not able to change the language of the apps I am paying monthly money for. Your support team ist not able to help / sending me around, so I explained 3 people what is the problem in german and english. I have changed the language on my michrosoft windonws - it is in english now, my adobe cloud is in english + I have deinstalled and installed the apps / nothing helps -still german - the support team is not able to help / sending me the same links / very annoying and dissapointing - adobe is giving standarts on ux and ui design - but not enabling the customers to change the language of the apps

    I am not able to change the language of the apps I am paying monthly money for. Your support team ist not able to help / sending me around, so I explained 3 people what is the problem in german and english. I have changed the language on my michrosoft windonws - it is in english now, my adobe cloud is in english + I have deinstalled and installed the apps / nothing helps -still german - the support team is not able to help / sending me the same links / very annoying and dissapointing - adobe is giving… more

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. save dialog not appearing when trying to save newly created file windows 10 64bit regarding Illustrator 27.0

    Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.

    I have discovered that if I open up a file created previously, it will save without issues.
    Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.

    Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is not in this version.

    Adobe seem content in charging their monthly subs despite being aware of issues, this sucks because in normal life situations, if a product is not fit for purpose, the user is entitled to a refund.

    Adobe should either fix the issues or offer discounts for users who can prove they are suffering provided their system is up to spec.

    I just wish they could get their act together.

    Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.

    I have discovered that if I open up a file created previously, it will save without issues.
    Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.

    Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is… more

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. CEP Extension Window MinSize Change On Mac OS When UI Scaling Large

    CEPエクステンションで、
    ウィンドウサイズを最小サイズに変更するボタンを設置しようとしていますが、
    Mac版でUIスケール拡大時、スクリプトで手動変更の最小サイズまでリサイズできません。

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    Illustrator2022,2023 MacOS

    2.問題が発生したときに実行していた手順
    ユーザーインターフェイス＞UIスケール
    　小から大に変更
    エクステンションの最小幅200、最小高さ400
    ウインドウサイズへ変更ボタン（CSInterface.resizeContent(200,400)が実行される）を押す

    3.想定していた結果
    最小サイズまでウインドウサイズがリサイズ

    実際の結果
    リサイズされない

    ■詳細■
    Windows版では、UIスケールを拡大した時は、
    エクステンション自体が拡大表示されいて、特に問題ありません。

    ところがMac版で、UIスケールを拡大した時
    ウィンドウサイズのみ拡大されて、
    エクステンションの中身は拡大されません。
    このことは、別にOS差の仕様の違いとして、許容範囲内なのですが

    manifest.xmlにて
    <MinSize>
    <Height>400</Height>
    <Width>200</Width>
    </MinSize>
    と設定していて、
    CSInterface.getScaleFactor()で取得したScaleFactorが1.25の時

    ウィンドウ幅を最小にした時のサイズが
    Chromeでのデバッグで表示されるサイズは313px
    になっていて、設定サイズよりも大きくなり、
    想定した幅まで最小化できなくなります。

    また
    CSInterface.resizeContent(width, height)でのリサイズは

    CSInterface.resizeContent(300, 500)
    → width: 375 (設定値:300×ScaleFactor:1.25)
    height: 625 (設定値:500×ScaleFactor:1.25)
    設定値×scaleFactorのサイズになるので
    高さを維持して、幅だけ変えたいときとか、ScaleFactorを意識しないといけないため
    不便に感じます。

    ただ、これも仕様を把握していれば、なんとか対応できます。

    困っているのは、
    illustrator2022,2023(Mac)にて、
    CSInterface.resizeContent()の許容値がおかしいことです。
    manifest最小値、最大値の範囲内なら、有効のはずですが

    Illustrator2022,2023(Mac)では、
    NG) CSInterface.resizeContent(200,400)
    NG) CSInterface.resizeContent(249,500)
    OK) CSInterface.resizeContent(250,500)
    となっていて、
    有効範囲までScaleFactor分拡大されています。

    しかし、先に述べた通り、
    CSInterface.resizeContentでは、設定値×scaleFactorで設定されるので、
    手動で変更可能な最小幅×ScaleFactorまでしか、スクリプト上では変更できません。
    (設定最小幅200、ScaleFactor1.25のとき、
    現在の手動最小幅250にしたいのに、313までしかスクリプトから変更できない)

    Illustrator2021(Mac)では
    CSInterface.resizeContent(200,400)が動いて、
    ウィンドウサイズを最小サイズまでリサイズできます。

    Mac版でUIスケール拡大時、スクリプトで最小サイズまでリサイズできるように
    修正お願いします。

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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16. unclickable accept button to terms of use

    I had a popup tells me to click accept to general terms of use but when i click accept it does not accepting it and popup does not removing

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    4 comments  ·  Launch  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.

17. Difficulty selecting and moving objects

    This just started today. I am working on a Mac and using Illustrator 2023. I've closed the program and reopened it several times, checked other files I have as well and it's driving me CRAZY. I can't seem to select an object and drag to move it. The only way to select an object is to drag and draw a rectangle around the shape and even then I can't drag to move the object

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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18. When exporting an intertwined object to PDF the selection trace is preserved in the saved file

    Mac OS Ventura 13.0.1 (22A400)
    Illustrator 27.0.1

    The reproduction scenario is as following:
    1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
    2. Select both objects
    3. Go to Object-Intertwine-Make and select the target area
    4. Save in PDF

    Even if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Done (In Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is fixed in the Prerelease version (available in Creative Cloud Desktop Prerelease section).

    Intertwine objects now get treated differently when expanded, and an extra copy get placed underneath the stack of clipped zones to eliminate seams PDF viewers display.

19. cannot rescale freedom gradient

    I have made a graphic with freedom gradient (illustrator 2022). The color will not stay the same if I try to resize the graphic.

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    0 comments  ·  Gradients  ·  Edit…  ·  Delete…  ·  Admin →
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20. 3D and Material

    Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.

    File Attached. Thanks

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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