Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7506 results found
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Illustrator 27.0.1 does not recognize JPG format (then locks file)
Problem:
Illustrator 27.0.1
DRAG - DROP any JPG format image into Illustrator and the attached error occurs. The image must be RENAMED to "JPEG" for Illustrator to recognize it, however, when attempting to rename the image its locked by illustrator.1 vote -
line path acting strange (shows different stroke widths on same path)
line path acting strange (shows different stroke widths on same path)
1 vote -
language change
I am not able to change the language of the apps I am paying monthly money for. Your support team ist not able to help / sending me around, so I explained 3 people what is the problem in german and english. I have changed the language on my michrosoft windonws - it is in english now, my adobe cloud is in english + I have deinstalled and installed the apps / nothing helps -still german - the support team is not able to help / sending me the same links / very annoying and dissapointing - adobe is giving…
1 vote -
save dialog not appearing when trying to save newly created file windows 10 64bit regarding Illustrator 27.0
Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.
I have discovered that if I open up a file created previously, it will save without issues.
Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is…
1 vote -
CEP Extension Window MinSize Change On Mac OS When UI Scaling Large
CEPエクステンションで、
ウィンドウサイズを最小サイズに変更するボタンを設置しようとしていますが、
Mac版でUIスケール拡大時、スクリプトで手動変更の最小サイズまでリサイズできません。1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
Illustrator2022,2023 MacOS2.問題が発生したときに実行していた手順
ユーザーインターフェイス＞UIスケール
小から大に変更
エクステンションの最小幅200、最小高さ400
ウインドウサイズへ変更ボタン（CSInterface.resizeContent(200,400)が実行される）を押す3.想定していた結果
最小サイズまでウインドウサイズがリサイズ実際の結果
リサイズされない■詳細■
Windows版では、UIスケールを拡大した時は、
エクステンション自体が拡大表示されいて、特に問題ありません。ところがMac版で、UIスケールを拡大した時
ウィンドウサイズのみ拡大されて、
エクステンションの中身は拡大されません。
このことは、別にOS差の仕様の違いとして、許容範囲内なのですがmanifest.xmlにて
<MinSize>
<Height>400</Height>
<Width>200</Width>
</MinSize>
と設定していて、
CSInterface.getScaleFactor()で取得したScaleFactorが1.25の時ウィンドウ幅を最小にした時のサイズが
Chromeでのデバッグで表示されるサイズは313px
になっていて、設定サイズよりも大きくなり、
想定した幅まで最小化できなくなります。また
CSInterface.resizeContent(width, height)でのリサイズはCSInterface.resizeContent(300, 500)
→ width: 375 (設定値:300×ScaleFactor:1.25)
height: 625 (設定値:500×ScaleFactor:1.25)
設定値×scaleFactorのサイズになるので
高さを維持して、幅だけ変えたいときとか、ScaleFactorを意識しないといけないため
不便に感じます。ただ、これも仕様を把握していれば、なんとか対応できます。
困っているのは、
illustrator2022,2023(Mac)にて、
CSInterface.resizeContent()の許容値がおかしいことです。
manifest最小値、最大値の範囲内なら、有効のはずですがIllustrator2022,2023(Mac)では、
NG) CSInterface.resizeContent(200,400)
NG) CSInterface.resizeContent(249,500)
OK) CSInterface.resizeContent(250,500)
となっていて、
有効範囲までScaleFactor分拡大されています。しかし、先に述べた通り、
CSInterface.resizeContentでは、設定値×scaleFactorで設定されるので、
手動で変更可能な最小幅×ScaleFactorまでしか、スクリプト上では変更できません。
(設定最小幅200、ScaleFactor1.25のとき、
現在の手動最小幅250にしたいのに、313までしかスクリプトから変更できない)Illustrator2021(Mac)では
CSInterface.resizeContent(200,400)が動いて、
ウィンドウサイズを最小サイズまでリサイズできます。Mac版でUIスケール拡大時、スクリプトで最小サイズまでリサイズできるように
修正お願いします。1 vote -
unclickable accept button to terms of use
I had a popup tells me to click accept to general terms of use but when i click accept it does not accepting it and popup does not removing
1 voteThe solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.
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Difficulty selecting and moving objects
This just started today. I am working on a Mac and using Illustrator 2023. I've closed the program and reopened it several times, checked other files I have as well and it's driving me CRAZY. I can't seem to select an object and drag to move it. The only way to select an object is to drag and draw a rectangle around the shape and even then I can't drag to move the object
1 vote -
When exporting an intertwined object to PDF the selection trace is preserved in the saved file
Mac OS Ventura 13.0.1 (22A400)
Illustrator 27.0.1The reproduction scenario is as following:
1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
2. Select both objects
3. Go to Object-Intertwine-Make and select the target area
4. Save in PDFEven if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)
1 voteThis issue is fixed in the Prerelease version (available in Creative Cloud Desktop Prerelease section).
Intertwine objects now get treated differently when expanded, and an extra copy get placed underneath the stack of clipped zones to eliminate seams PDF viewers display.
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cannot rescale freedom gradient
I have made a graphic with freedom gradient (illustrator 2022). The color will not stay the same if I try to resize the graphic.
1 vote -
3D and Material
Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.
File Attached. Thanks
1 vote -
1 vote
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Files not replacing the original
when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.
Also this 'reporting a bug' page is pants!
1 vote -
Problème de synchronisation avec Google Drive
Je travaille sur 2 imac, l'un chez moi, l'autre à ma société. Tout se synchronise parfaitement à Google Drive, mon cloud d'entreprise, sauf Illustrator, qui me créé des fichiers tmp ! ça marche très bien sur Photoshop par exemple. Que dois-je faire pour synchroniser mes fichiers illustrator sur mes 2 ordinateurs ?
1 vote -
Can’t select a hyphen at the start of the line
テキストツールで半角英数字で入力したものが、後になって選択できなくなる場合があるようです。
「- 2022 -」と入力したあと、修正しようとしたら、最初の「- 」が選択出来ません。1 voteIllustrator converts a hyphen at the start of the line to a bulleted list, unless the 'Automatic Bulleted and Numbered lists while typing' option (enabled by default) is not turned off.
These converted markers can’t be selected, unless you convert the text back with the dedicated button in the Paragraph menu.
But be warned though, that sometimes disabling the auto-conversion does not work, and hyphen and other characters still force Illustrator to create a list.
If it does happen to you — please vote here: https://illustrator.uservoice.com/forums/601447/suggestions/45928900
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Object being selected without mouse even being over said object
I really don't know how to best describe this issue, but an object placed in my file is being selected when I click within a radius around the object, but not actually on it. It's a very strange issue and makes it difficult for me to select things around the object.
See video for clarification (logo blurred because this is a clients project).
1 vote -
Export for Screens mess up Blacks when exporting PDFs
When using Export for Screen to Export PDFs, the blacks are messed up.
Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.
All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.
Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.
1 vote -
Button "Verlauf Bearbeiten"
Ich habe in meinem Fenster Verlauf kein Button "Verlauf bearbeiten" Was ist los?
1 vote -
SVG doesn't save unless move
This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.
1 vote -
Arial Bold comes out very condensed
when i use Arial bold in default settings, it looks skinny. I will have to to stretch the width to 250% to make it look normal. See image please...
1 vote -
Preference dialogue box
Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu
Illustrator V 27.0.1
System Information
Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
Graphics card: Apple M1 Max Apple 4.1 Metal - 76.31 vote
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