8134 results found

1. Small objects don’t have corner widgets displayed

   Small objects don’t have corners widgets displayed.

   Take a look at the test file with small 3 rectangles.

   The largest one does have its widgets, but two smaller ones don’t.
   Once you scale them up to 110%, the middle one now has them.
   Another scaling up — all three now have them.

   Yes, these are very small, hardly larger than 1 pixel! But what a difference it makes for a user? None, really. Ai is capable to display all of them and allow tiny transformation, like this scaling up. Why does rounding some corners should be anything different?

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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2. Fill/Stroke automatically snaps back to previous setting

   Whenever I make a change to fill or stroke (color or on/off) it automatically reverts to the previous setting as soon as you click back to the artboard. (ie: select shape, turn stroke off, stroke turns back on, hit cmd+z to undo the stroke turning back on. This has been happening over multiple versions.

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   2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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3. Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS

   While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.

   Please refer to this post for files as they cannot be attached here.

   https://community.adobe.com/t5/illustrator-discussions/pantone-colors-are-printing-blank-when-printing-from-illustrator-using-photoshop-dsc-eps/m-p/13314636

   While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.

   Please refer to this post for… more

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   7 comments  ·  Print  ·  Delete…  ·  Admin →
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4. Changing color via Hex doesn't count as an action, so save does not update file

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of the object works as expected:
   clicking a swatch
   adjusting the RGB or CMYK sliders
   using the RGB spectrum/eye dropper
   using the eyedropper tool to select color from other object

   All of these items log and action as an undoable step, and therefore after the color change the file is seen as revised and therefore can be saved immediately after the Hex color adjustment.

   Currently work around is to do and additional action after changing the color. For instance: copy/paste then delete the object selected in order to go through some history steps to get back to state of file after color change and then hit save.

   To summarize steps to replicate:
   Open existing file
   Select object(s)
   Adjust color fill by pasting or typing in a Hex color code, hit enter
   Object(s) will adjust to new color
   (at this point the application does not register under the edit menu that a new change has occurred)
   Therefore, hitting keyboard shortcut to Save file has no action (Save is gray in menu)

   Thank you for taking a look at this.

   MacOS 12.5
   Illustrator 26.1

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of… more

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.

   Please test it and comment back.

5. Wrong resolution calculation on pasting an image copied from Photoshop

   Windows only it seems like.
   1. Create a document in Photoshop, 100×100px, 72ppi
   2. Copy the contents
   3. Create a web/mobile-based document in Illustrator
   4. Paste the copied image

   Illustrator pastes 99.9875×99.9875px image.

   It turns out Photoshop uses pixels-per-meter (biXPelsPerMeter and biYPelsPerMeter) to define the resolution.
   72ppi is exactly 2834.6472 pixels per meter.
   Unfortunately, the value must be an integer (thanks to BITMAPINFOHEADER), so the convention is to use 2835 (which is 0x0B13 in hexadecimal).

   But Illustrator is going by the letter of the law (not the spirit) and converting 2835 to 72.009 pixels per inch.

   2835 / 2834.6472 × 72 = 72.0089611152

   This is lame. If it sees incoming data spec'd as 2835 pixels/m, it should "know" that this is 72ppi.

   What integration and collaboration can we talk about, when two main graphic whales of Adobe can’t find a common language to exchange data? What a shame.

   Thanks to John Goodman for initiating this investigation and helping with it.

   This is very similar to the infamous 'extra-pixel bug', where Illustrator KNOWS the intended size users want to export, but IGNORES it, adding an extra pixel, randomly, because it nails the coordinates to its cursed internal grid — https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/37694659-extra-pixel-added-to-image-size-when-exported

   Windows only it seems like.
   1. Create a document in Photoshop, 100×100px, 72ppi
   2. Copy the contents
   3. Create a web/mobile-based document in Illustrator
   4. Paste the copied image

   Illustrator pastes 99.9875×99.9875px image.

   It turns out Photoshop uses pixels-per-meter (biXPelsPerMeter and biYPelsPerMeter) to define the resolution.
   72ppi is exactly 2834.6472 pixels per meter.
   Unfortunately, the value must be an integer (thanks to BITMAPINFOHEADER), so the convention is to use 2835 (which is 0x0B13 in hexadecimal).

   But Illustrator is going by the letter of the law (not the spirit) and converting 2835 to 72.009 pixels per inch.

   2835 / 2834.6472 ×… more

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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6. Links panel showing wrong date created and date modified

   MacOS Monterey (12.4) on
   MacBook Pro with M1 Max Chip
   Illustrator 26.3.1
   All placed links show a creation and modified date of Feb 6, 2040. This is every file I open. It doesn't matter if the link is stored locally or on a server. The dates of the file stored in the folder are correct, but the info in the links panel shows the wrong dates. All previous versions of Illustrator show the correct date. This makes Illustrator 2022 unusable for me!

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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7. カラーコード入力で色を変えると戻れない

   Illustrator 26.2.1
   windows10 21h1

   カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
   まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。

   コミュニティに投稿し、再現されている方がいるのでバグだと思います。

   ご対応のほどよろしくお願い致します。

   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%AB%E3%83%A9%E3%83%BC%E3%82%B3%E3%83%BC%E3%83%89%E3%82%92%E6%89%8B%E6%89%93%E3%81%A1%E3%81%99%E3%82%8B%E3%81%A8%E6%88%BB%E3%82%8C%E3%81%AA%E3%81%84/td-p/12870738

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作（アクション）として正しく認識されない現象」の再現を確認いたしました。

   開発の対応状況などは、こちらでご報告できればと存じます。

   今後ともよろしくお願いいたします。

   Illustrator チーム

8. Freeform Gradient Crashes Illustrator

   If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

   I'm using Adobe Illustrator 26.0.3 64-bit.

   My RAM is not overloaded, and I have a great CPU, so it does not seem performance related. I'm using 64-bit Windows 11 Home 21H2 22000.493. 32 GB RAM, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.60 GHz.

   If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

   I'm using Adobe Illustrator 26.0.3 64-bit.

   My RAM is not overloaded, and I have… more

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   2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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9. Editing Adobe PDF Presets crashes Illustrator

   When trying to edit a Adobe PDF Preset in Illustrator it crashes on hitting OK to save. I have tried deleting all preferences and uninstalling and reinstalling Illustrator but no luck. For most things this would not be an issue since I can overwrite most setting by saving it in InDesign and overwriting with the same name (Why can't we do this in Illustrator?) This is happening on Illustrator version 26.0.3 on Mac OS 12.0.1 Intel iMac. I have added a quick screen grab. It doesn't matter what I try to edit.

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   6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. テキストフレームでグローバルスウォッチの変更が適用されない。

    OS/macOS10.13〜、Windows10 (20H2)
    ver/25.4.4、26.0.3

    エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。

    再現手順
    1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command（ctrl）＋option（ALT）を押しながらドラッグし複製する。
    2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
    3.プレビューにチェックを入れた上でカラーを編集する。
    4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
    5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。

    期待する結果
    グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。

    現状の挙動
    エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。

    対応策
    一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。

    この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。１点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
    以下のコミュニティスレッドをご確認下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421

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    Under Review  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. GPUパフォーマンス使用時のガイド・グリッドのバグ

    GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる

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    Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Pink screen and residual image artifacts

    The pink screen flash is back for me in 26.03 when opening files, but now I have the added bonus of image shrapnel being left everywhere (image attached).

    Mac mini M1. Happens with both MacOS 12.1 and 12.2 beta (release candidate).

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. Illustrator Arabic text issue

    Mac Os Big sur Version 11.6

    Illustrator 26.0.2

    Steps done -​ Opened existing files in 2022 version and the text was showing different as it shows in 2021 version. this issue with all the Ai files.

    To show the issue, a screenshot is added below.

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. Illustrator stopped reading certain .tif files after update to version 26.0.2

    My illustrator stopped reading certain .tif files immediately after update to version 26.0.2. I reverted back to 26.0.01 and everything works as usual. I uploaded an example .tif file I had an issue with.

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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15. Illustrator will automatically convert color codes of shapes and vectors when a document of different color profile is imported.

    I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what you want to do and by pressing cancel the color codes will remain the same. This should not be a default behavior for color management as this will create a lot of confusion and unpredictable behavior for those who didn't read into color management. I think people will get help from this and please Adobe change it to not convert (preserve numbers as default behavior). This only affect the non global swatch colors. If you assigned a global swatch to the color. It will still remain the same.

    I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what… more

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    10 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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16. GPU not detected

    Restarted Illustrator and suddenly it isn't detecting my GPU.

    AI Version: 25.3.1 (Tested back to 25.0.1)
    OS: Win 10 pro 64, 20H2
    GPU: RTX 3080 FE: GRD 471.11 (Tested 471.41 and more)
    CPU: Ryzen 9 5900x (No internal graphics)

    Every other Adobe application is still detecting the GPU as intended.

    I was using AI without any problem, closed it, went for lunch, came back and opened ai again. Scrubby zoom wasn't working anymore -- ai didn't detect a compatible GPU.

    Already DDU'd back to different versions, wiped ai and reinstalled different versions, reset rpeferences, turned GPU acceleration (win) on/off, gave ai high gpu priority, ...

    Restarted Illustrator and suddenly it isn't detecting my GPU.

    AI Version: 25.3.1 (Tested back to 25.0.1)
    OS: Win 10 pro 64, 20H2
    GPU: RTX 3080 FE: GRD 471.11 (Tested 471.41 and more)
    CPU: Ryzen 9 5900x (No internal graphics)

    Every other Adobe application is still detecting the GPU as intended.

    I was using AI without any problem, closed it, went for lunch, came back and opened ai again. Scrubby zoom wasn't working anymore -- ai didn't detect a compatible GPU.

    Already DDU'd back to different versions, wiped ai and reinstalled different versions, reset rpeferences, turned GPU acceleration (win) on/off, gave… more

    7 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Bug on the All Caps (case) open type feature

    If the typeface uses GPOS in the "case" feature to relocate a glyph, Illustrator seems to ignore it. It is working well no InDesign and and Photoshop.
    So the "case" feature is broken for glyphs that reposition with GPOS.

    I am a typeface designer and developer, but I found the same complaint from another person: https://forum.glyphsapp.com/t/contextual-gpos-adjustments-for-brackets-symbols-question/17569/3

    7 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. NOKY error when resizing objects with Legacy Gaussian Blur

    OS version: macOS 11.3.1
    Illustrator version: 25.2.3
    Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.

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    7 votes

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    4 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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19. Stop "Get started with fun and interactive tutorials" permanently

    Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.

    There's two options on it:
    - "Remind Later", which temporarily hides the tooltip
    - "OK", which opens a tutorial panel and temporarily hides the tooltip

    There needs to be an option for "Never show this stupid thing again"

    7 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. File won't SAVE nor SAVE AS; only SAVE AS COPY

    Working on MacBook Pro, Catalina OS, Illustrator 25.2
    The "SAVE" file is not an option. Whether an existing (an existing file with or without changes), or a new file - I cannot "SAVE".

    The "SAVE AS" option looks to be available, but then it does not work.

    The only thing that is a workable option is "SAVE AS COPY". Which is nonsense. This just started happening and I can't fix it. I've tried uninstalling Illustrator and re-installing. No change.

    This is completely unacceptable and I've wasted 3 hours of precious deadline time trying to figure this out. HELP!!!

    ARGH!!!!

    7 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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