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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Align Object - Align to selection not working

    So I've been recently running into an issue with the Align Object tool. Specifically, when I "Align to selection", I typically expect the alignment to conform to that selection bounding box, but the tool is not currently doing this.

    The attached video shows an example of this using left align. The objects get sent somewhere off-screen rather than staying within the bounding box. I've also found the distribute object option changing the bounding box size.

    What on earth is happening?

    8 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. Selection tool acting like Direct selection tool and vice versa

    Selection tool does not select all points and will not move a group of objects correctly, (it acts like the Direct Selection tool, not selecting all points). And the Direct Selection tool selects ALL points of a group and moves them, which is what the Selection tool is supposed to do. They are working exactly opposite as they should. "Show Bounding box" does not resolve this issue. The Selection tool has also instantly changed format of text simply upon selection (indent & tracking). Using MacOS Sierra 10.12.6, Illustrator CC 2019. This is a bad bug, please help.

    8 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  3. 8 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Disappearing an outline size diameter of a brush tool

    When you just launch the Adobe Illustrator, you can see the outline size diameter of the cursor of brush/blob brush tools, but when you have drawn something the outline disappears , you can see only an icon of the brush and no clue what size is currently on.

    8 votes
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    9 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Selection Tool - not showing box when shape is selected?

    When I am using the Selection Tool, it doesn't show the box it did before round the selected shape. So I can't alter the shape.

    It seems to be filled in green corners exactly like the direct selection tool.

    I have closed Illustrator and opened it again.

    8 votes
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    7 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please check if the option to show bounding box is ON on your system?
    In Illustrator open view menu and look for option “Show Bounding box” or “Hide Bounding Box”. If it says “Show Bounding box”, Select the option and check your workflow.

    Hope this solves your problem.

  6. In a Group (Isolation mode) , cannot set a sub-Group as key-object for alignment

    Illustrator CC 2018
    Windows 10

    I have a Group, containing other sub-Groups.
    I enter Isolation mode by double-clicking on the Group.
    Once inside, I select all sub-Groups and want to set one of them as key-object for alignment. I can't.
    It works with single objects but not with sub-Groups. It's very handicapping.

    8 votes
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    8 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. grid snapping don't works on internal point

    it's not really Smart Guides, take a path drawn freely. after activating the grid, if you want to align an internal point of the path to a point grid you can't. the magnetisme apply only on the bounding box of the path not on the point you show.

    8 votes
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    17 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. Move pattern (swatch pattern) within shape with direct selection tool

    Some colleagues of mine are able to move a pattern filling within a shape by holding down < and the direct selection tool (white arrow). Some others - including me - are not. It's quiet annoying to move a pattern numerically within the shape (transform --> move).

    Adobe Support was not able to solve the problem.

    8 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape

    24.1.1 on Windows 10 and Mac Mojave

    In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.

    7 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix NO handles on shapes

    Shapes created with shape tools do NOT have corner rotate options available anymore.

    I'm really starting to look into Corel Draw or really any other program just so I don't loose more work DAYS trying to figure out the latest friggin bug release - not seeing a lot of improvements just bugs.

    How about you just leave things alone for a while and focus on quality and reliability.
    That'd be nice.

    Adobe is making itself pointless and overly expensive with lost productivity.

    7 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Scale or rotate when using preview does not work

    When scaling any object in Illustrator 2019 when using the preview checkbox the scale percentage is immediately applied to the object. So, for instance, if I enter 110% and decide that is not enough, I enter 115%. The object is actually transformed 100% AND 115%! If I press cancel, the two transformations are applied to the object, and I need to click undo twice to get back to the original.

    This happens for the rotate, reflect, and shear tools too.

    7 votes
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    10 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stroke aligned to Inside/Outside in Clipping mask Path object is disappear

    When I create a clipping mask, I can set stroke color and size for Clipping mask path object and it works well. But I need to set stroke align of my Clipping mask from Center to Inside. Immediately when I change Stroke align to Inside (or Outsize) - it is disappear from object display.

    How to reproduce this bug in Adobe Illustrator CC 2018:


    1. Create Circle inside Rectangle as clipping mask


    2. Select Clipping mask Path object (Rectangle) and apply any stroke to them (eg 1pt black) - it shows normally.


    3. Change Stroke align to Inside or Outside - it will…

    7 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sync with Adobe Draw

    I am new to using Adobe Draw and sending the vectors direct to Illustrator.

    Draw has a simple one click feature to send a vector to AI. Except that it doesn't work quite as it should. The project gets stuck in the cloud, I can see any drawing I create then send 'direct' in my Adobe.com assets > mobile creations. It doesn't push through to AI, which I have open while I'm working in Draw.

    I have been through the support team, and have been advised the only solution is to send all my drawings through, then restart both devices,…

    7 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bounding box handles on lines disappeared - can't easily extend line without using Scale 'E'.

    Hi Adobe!

    Adobe Illustrator V23.0.1 running.on Mac OS 10.14

    Centre handles on bounding boxes for straight (Horizontal / vertical) lines have disappeared.

    It only seems to be on straight lines (Horizontal / vertical).

    As an illustrator, losing this basic functionality is a huge loss. Having to select a different tool (Scale 'E'), then unselect to select a different object, then back to 'E', all just to extend a few lines, is a baffling workflow and slowing me down a huge amount.

    Why have straight lines been treated any differently to shape objects or even diagonal lines? If anything it's more…

    7 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. Object selection stays selected after clicking away or to a different object

    For many versions now the issue persist. Happened not only with this machine but with others all MACs running the latest update both on adobe and OS.

    The issue is with the selection tool. so I click on an object generally one that is grouped and then make edits then when I click away a larger bounding box appears as if I am selecting all but I cant pinpoint what it is that has been selected. I move a newly selected object that is not in the group to a different area of the artboard and the selection or bounding…

    7 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. rotate tool

    The rotate tool's anchor point won't stay were I place it when I go to the dialogue box to rotate in degrees.

    I updated my Mac OS yesterday and since the update this tool hasn't worked.
    I have the latest version of Illustartor 22.0.1.

    7 votes
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  17. Black boxes appear on top of anything I draw with the pen tool

    If I try to draw something with the pen tool a black box will cover it, while I can still draw what I want, I can't see what i'm doing which makes it very difficult.
    I've updated illustrator, my laptop, and tried new documents but nothing will change it.

    7 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. Smart guides not working on Text Area boxes

    Mac OS 10.11.6 El Capitan (and also Windows 10)
    Illustrator CC 2018

    Hi!
    I have a problem with the latest version of Illustrator (I just upgraded from CS6):
    Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
    They do appear normally on other objects.

    Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.

    Is anyone experiencing the same? Is there…

    7 votes
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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  19. Option + Arrow Key Not Working in Illustrator 2018

    In all previous releases that I can remember. If you held down the option key and then tapped arrow key Illustrator would create a copy and move the object by the distance set in preferences. In the current version this functionality is missing and actually nothing happens. Is this working for anyone or is there a fix?

    7 votes
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  20. Expanding stroke on small objects seem to omit points in result

    Very small ellipse, after it's stroke is expanded, loose lower inner point and the curviness changes visually. Please see text file and animation attached.

    7 votes
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