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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Align not working when ALL items in a group are selected

    Since updating to CC 2018, align to selection and align to artboard are not working when ALL items in a group are selected.

    Align appears to work if ALL BUT ONE item in the group are selected ... but if the final item is selected, it stops working ... nothing happens.

    This is not ideal as it means you then have to align the remaining item with the rest of the group manually ... with transform or by eye.

    8 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Sorry for the inconvenience caused.

    I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.

    Please do mention the link of this thread so we can identify you

  2. Can't see anchor point and handles of paths after breaking link to symbol.


    1. Version 21.1.0

    2. Draw the circle or any other simple shape, convert it to symbol then break link to symbol. Choose Direct selection tool and click on any anchor point. As result you will not see the handles of any point. The handles are shown only in isolation mode or outline mode but not in basic prewiew mode.

    8 votes
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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  3. Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape

    24.1.1 on Windows 10 and Mac Mojave

    In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.

    7 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Scale or rotate when using preview does not work

    When scaling any object in Illustrator 2019 when using the preview checkbox the scale percentage is immediately applied to the object. So, for instance, if I enter 110% and decide that is not enough, I enter 115%. The object is actually transformed 100% AND 115%! If I press cancel, the two transformations are applied to the object, and I need to click undo twice to get back to the original.

    This happens for the rotate, reflect, and shear tools too.

    7 votes
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    10 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Stroke aligned to Inside/Outside in Clipping mask Path object is disappear

    When I create a clipping mask, I can set stroke color and size for Clipping mask path object and it works well. But I need to set stroke align of my Clipping mask from Center to Inside. Immediately when I change Stroke align to Inside (or Outsize) - it is disappear from object display.

    How to reproduce this bug in Adobe Illustrator CC 2018:


    1. Create Circle inside Rectangle as clipping mask


    2. Select Clipping mask Path object (Rectangle) and apply any stroke to them (eg 1pt black) - it shows normally.


    3. Change Stroke align to Inside or Outside - it will…

    7 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. Black boxes appear on top of anything I draw with the pen tool

    If I try to draw something with the pen tool a black box will cover it, while I can still draw what I want, I can't see what i'm doing which makes it very difficult.
    I've updated illustrator, my laptop, and tried new documents but nothing will change it.

    7 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Shape of the tip of the stroke changes when it is "Outline Stroke" or "Expand"

    New bugs for Illustrator CC 22.0.1.


    1. make Path Line(pen tool), set Stroke Weight, set Round Cap

    2. use "Outline Stroke" in "Path" menu in "Object" menu"
      (or "Expand" in "Object" menu")

    3. confirm result

    The state of the start point or the end point changes from before processing.
    Attach screenshot of Japanese version.

    It does not happen in CC 2017.

    7 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. Smart guides not working on Text Area boxes

    Mac OS 10.11.6 El Capitan (and also Windows 10)
    Illustrator CC 2018

    Hi!
    I have a problem with the latest version of Illustrator (I just upgraded from CS6):
    Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
    They do appear normally on other objects.

    Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.

    Is anyone experiencing the same? Is there…

    7 votes
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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Option + Arrow Key Not Working in Illustrator 2018

    In all previous releases that I can remember. If you held down the option key and then tapped arrow key Illustrator would create a copy and move the object by the distance set in preferences. In the current version this functionality is missing and actually nothing happens. Is this working for anyone or is there a fix?

    7 votes
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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Move pattern (swatch pattern) within shape with direct selection tool

    Some colleagues of mine are able to move a pattern filling within a shape by holding down < and the direct selection tool (white arrow). Some others - including me - are not. It's quiet annoying to move a pattern numerically within the shape (transform --> move).

    Adobe Support was not able to solve the problem.

    7 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Expanding stroke on small objects seem to omit points in result

    Very small ellipse, after it's stroke is expanded, loose lower inner point and the curviness changes visually. Please see text file and animation attached.

    7 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Freeform gradient

    When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays

    6 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sync with Adobe Draw

    I am new to using Adobe Draw and sending the vectors direct to Illustrator.

    Draw has a simple one click feature to send a vector to AI. Except that it doesn't work quite as it should. The project gets stuck in the cloud, I can see any drawing I create then send 'direct' in my Adobe.com assets > mobile creations. It doesn't push through to AI, which I have open while I'm working in Draw.

    I have been through the support team, and have been advised the only solution is to send all my drawings through, then restart both devices,…

    6 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. Selection tool acting like Direct selection tool and vice versa

    Selection tool does not select all points and will not move a group of objects correctly, (it acts like the Direct Selection tool, not selecting all points). And the Direct Selection tool selects ALL points of a group and moves them, which is what the Selection tool is supposed to do. They are working exactly opposite as they should. "Show Bounding box" does not resolve this issue. The Selection tool has also instantly changed format of text simply upon selection (indent & tracking). Using MacOS Sierra 10.12.6, Illustrator CC 2019. This is a bad bug, please help.

    6 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  15. Constrain (shift key) doesn't work with Smart Guides turned on

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.

    6 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bounding box handles on lines disappeared - can't easily extend line without using Scale 'E'.

    Hi Adobe!

    Adobe Illustrator V23.0.1 running.on Mac OS 10.14

    Centre handles on bounding boxes for straight (Horizontal / vertical) lines have disappeared.

    It only seems to be on straight lines (Horizontal / vertical).

    As an illustrator, losing this basic functionality is a huge loss. Having to select a different tool (Scale 'E'), then unselect to select a different object, then back to 'E', all just to extend a few lines, is a baffling workflow and slowing me down a huge amount.

    Why have straight lines been treated any differently to shape objects or even diagonal lines? If anything it's more…

    6 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  17. Scaling object(s) is causing the associated bounding box to become a shape ('expanded object' appears on the screen after scaling).

    Seems to be occurring repeatedly - updated/reinstalled Illustrator 2019, which had received it for a short period, but now it has re-emerged. Driving me mad! Seems to occur more with smart guides and holding the shift key.

    See attached for examples.

    6 votes
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    15 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. Object selection stays selected after clicking away or to a different object

    For many versions now the issue persist. Happened not only with this machine but with others all MACs running the latest update both on adobe and OS.

    The issue is with the selection tool. so I click on an object generally one that is grouped and then make edits then when I click away a larger bounding box appears as if I am selecting all but I cant pinpoint what it is that has been selected. I move a newly selected object that is not in the group to a different area of the artboard and the selection or bounding…

    6 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  19. bug: [PARM] error after changing stroke alignment

    I clicked the 'align outside' button in the stroke panel and got this error.
    I would keep popping op so I had to close AI.

    6 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  20. Selecting Anchor Points is WAY TOO HARD

    Why is it necessary to click 30 or more times just to delete an anchor point? I have the tolerance set to the maximum, but it makes no difference. When one zooms in, it should make it easier, but nothing changes. Very time consuming and frustrating. Please fix. Illustrator CC 2017 v21.02

    6 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
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