Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8336 results found
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Can't drag layers in layers palette
I suddenly cannot drag layers in the layers palette. I just need to place a layer on top of another, which I've been doing for over a decade. Please fix this now.
8 votes -
Lines under 1pt render thick in PDF
In Illustrator, lines thinner than 1pt end up rendering a mess (thick, out of alignment) when viewed in PDF. This is fixed in the viewer by un-checking "Enhance Thin Lines", but it is unreasonable to ask every client of a designer to update that setting. Furthermore it's impossible to un-check this setting, for example on the Vistaprint website where the PDF preview of an AI file is used as the product proof.
Please fix this. There have been a million excuses on why this is not a bug but a feature, but we NEED the ability to disable it from…
8 votesThis is something that you have to address to the Acrobat team. Illustrator has nothing to do about this setting and can’t control it. There is no option for Illustrator to toggle in a generated document, it’s an app-level preference. Please upvote this request here: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/18979618-make-enhance-thin-lines-and-option-to-turn-on-no
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Selecting font for styled text
While trying to change the font of a styled text box by scrolling throgh the font list, the list glitches and closes. Sometimes selecting a different font randomly and sometimes there font of the text box stays the same.
Happening on multiple files with different-styled text. The issure does not seem to happen while working with regular-styled text.8 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Smooth Anchor Bug
Shapes created with the Blob brush, and then simplified with the simplify path tool are creating some weird smooth anchors that look like corner anchors based on the handle locations and line angles exiting the anchor. But when you grab a handle, they snap together or straight, changing the curve shape in an unintended and undesirable way without warning. Very frustration and time consuming to correct.
8 votes -
3D Extrude + Bevel = FAIL
3D extruded rendering is an absolute fail on Adobe CC 22.0.1
It's 2017 (nearly 2018) and still, Adobe can't get Illustrator to render text in 3D without undesirable results / unwanted artifacts... c'mon guys!
Let's "FUSE" the engine to make 3D type in illustrator more powerful and display more accurately without errors.
Thanks!
8 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Central Resize handles disappear when setting guides from the rulers
When setting a guide by dragging from the ruler, the center resize handles of a selected object (the handle it is directly in the middle of a selected object) disappear. A short cut i used to use often is if i wanted to find a centerline of something, i would create a temporary square between two points, then drop a guide at the center where the resize handle is because i know that is the center of the two points.
8 votes -
unknown error (CANT)
I am working in the image trace to remove the white background of my jpeg photo and it gives me the unknown error (CANT). Please advise what to do. thanks.
8 votes -
Illustrator CC won't embed color profile correctly
Windows 10 64-Bit
Illustrator 22.0.1Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
My colormanagment is synched via Bridge.8 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Align not working when ALL items in a group are selected
Since updating to CC 2018, Align to Selection and Align to Artboard are not working when ALL items in a group are selected.
Align appears to work if ALL BUT ONE item in the group are selected... but if the final item is selected, it stops working... nothing happens.
This is not ideal as it means you then have to align the remaining item with the rest of the group manually... with transform or by eye.
8 votesHi,
Sorry for the inconvenience caused.
I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.
Please do mention the link of this thread so we can identify you
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Transform Tool
Entering a number in X then hitting tab to Y and typing in the number is jogging to another number and not applying the number I typed. I have to wait a couple seconds then type in the number for Y. This worked fine two versions ago.
8 votesHi
Thanks for reporting the issue, Illustrator team really appreciates this.Unfortunately, we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1.Kindly please provide us your preferences settings
2. Steps to collect Preference Settings
For Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings
Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
3. Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator Team -
Minor Bug (Smart Guides on/off)
When opening/creating a new document,
the View > Smart Guides will be checked on. But they are not actually on. You have to turn them on/off a couple times to actually get them working. At first I thought that they were altered or removed from the last update. Fortunately I figured it out!
8 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Libraries panel goes unresponsive or displays oversized icons
Tee rendering of this panel is incorrect, it doesn't let me align it properly with other panels.
Items in the panel are rendered large.8 votesI am closing the ticket due to lack of response.
Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Changing font by typing first character isn't working
Changing/selecting font by typing first character is not working
or scrolling with arrow has no preview.
illustrator cc8 votes -
Remove popups!
Remove the popups and web links! This slows down the boot and static Illustrator screen!
8 votesPlease get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Large Amounts of Text overrun text area, disregard justification
I'm using Illustrator CC (2017).
I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…8 votesThanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
7 votes
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「間隔」を変更したパス上オブジェクトの拡大・縮小について／Scaling an Object on Path After Adjusting Spacing
問題の説明:
「間隔」を変更したパス上オブジェクトを拡大・縮小しても、「間隔」が保持されていて数値が変わらない。見た目のバランスを保ったまま変形できない。再現手順:
1. 2つ以上のオブジェクトを配置したパス上オブジェクトを作成する
2. ウィジェットをドラッグして「間隔」を狭くする
3. 拡大または縮小する（バウンディングボックスのドラッグ、拡大・縮小ツールなど、方法は何でもよい）実際の結果: 「間隔」の値が拡大・縮小に連動しないため、変形前の見た目のバランスを保ったまま拡大・縮小できない
期待された結果:
変形前の見た目のバランスを保ったまま拡大・縮小できる回避方法:
パス上オブジェクトを「拡張」する補足事項:
・30.8.1で確認
・「間隔」が最大値（パス上オブジェクト作成直後の値）の時はこの不具合は発生しない
・「線幅と効果を拡大・縮小」や「リアルタイムの描画と編集」のオン／オフは影響しない
・他のオブジェクトを一緒に選択して「拡大・縮小」を実行したときも結果は同様レイアウト全体をリサイズする際にこのような挙動が発生しても、見逃してしまう可能性があり、製品事故につながるリスクもあります。
「間隔」を編集しても、バランスを保ったまま「拡大・縮小」できるようにするべきです。挙動について、文章だけではわかりにくいと思いますので動画を添付します。
Problem Description:
Scaling an Object on Path with reduced Spacing does not scale the Spacing value, resulting in a loss of its original visual balance.Steps to Reproduce:
- Create an Object on Path with two or more objects placed along the path.
- Drag the widget to reduce the Spacing.
- Scale the Object on Path up or down using any method, such as dragging the bounding box or using the Scale tool.
Actual Result:
The Spacing value does…7 votes -
Transform tools (Scale, Envelope Distort) apply & perform the last transform when using dialog with no option to undo
Having a persistent problem, only solved by restarting Illustrator once it happens. No ideas on what triggers the problem.
When I open the Scale tool dialog on a selected object, the previous scale values are immediately applied and executed. Canceling the dialog does not undo the transform.
Changing the scale values in the dialog operates on the object, but at the new size.
In other words, opening the Scale dialog immediately scales the object with the last used setting, and then applies the new scale values to the already transformed object.
This has also happened with the Envelope Distort tool.
…
7 votes -
リピートグリッド適用時に塗りのみのオブジェクトが透明になる
Adobe Illustrator 2026 30.3、Beta版 30.4 103
macOS Tahoe 26.4概要
塗りのみ（線なし）に色を設定した複数のオブジェクトを選択してリピートグリッドを適用すると、最左のオブジェクト以外が透明になり、正常に表示されない。再現手順
1.塗りのみに色を設定したオブジェクトを2つ以上作成する
2.すべてのオブジェクトを選択する
3.リピートグリッドを適用する期待される動作
・すべてのオブジェクトがリピートグリッド内で正しく表示される。実際の動作
・最左のオブジェクトのみ表示され、それ以外のオブジェクトが透明になる。補足情報
オブジェクトは透明に見えるが、実際には存在しており、分割・拡張または書き出しを行うと表示される
塗りと線の両方を設定したオブジェクトが含まれる場合、バグは発生しない以下の操作でバグが回避される：
・環境設定の「GPUパフォーマンス」を無効にする
・「オーバープリントプレビュー」を有効にするWindows版でも報告があります。
7 votes -
Illustrator 30.3 Font Handling Issue
The new 30.3 update for Mac introduced "improved font handling in Illustrator (macOS) for better consistency and reduced reliance on unsupported system resources"
However, this seems to have broken auto font activation with the Typeface font manager.
Is there a way to get this fixed?
Thanks!
7 votesAs reported, the issue has been resolved with the Typeface 4.3.1 update. Hope the Typeface team comments on the nature of changes made.
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