8259 results found

1. Can't Edit Text in a Group/Clipping Mask

   In 2018 AI CC, after using a group/clipping mask with text on the inside, you can not edit your text when you double click on the clipping group/mask directly. The Properties panel doesn't display the character settings. See my screenshot

   So, to get around this, I have to cut the text out, paste on the main layer, edit it and then cut/paste it back inside my group/clipping mask.
   Or, release the entire mask, make my edits then re-group/mask it afterwards. Or I have to open the separate character panel.

   As opposed to the way it should. The only way the Property panel display the character settings is if you create/edit your text ONLY on the main layer.

   In 2018 AI CC, after using a group/clipping mask with text on the inside, you can not edit your text when you double click on the clipping group/mask directly. The Properties panel doesn't display the character settings. See my screenshot

   So, to get around this, I have to cut the text out, paste on the main layer, edit it and then cut/paste it back inside my group/clipping mask.
   Or, release the entire mask, make my edits then re-group/mask it afterwards. Or I have to open the separate character panel.

   As opposed to the way it should. The only way the… more

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   3 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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2. Curvature tool. Draw inside.

   – Version of Adobe Illustrator 22.0.0
   – Object that was created with Curvature tool can’t be clipped if Draw inside mode is switched on.

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   4 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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3. Properties panel causing inconsistent tab group behaviour

   The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.

   When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width auto-expands back to where you set it.

   But when the tab group is docked to the side of the open document then no matter what width you set for a panel, the width auto-shrinks when the Properties panel is selected but doesn't auto-expand to it's previous width when you switch to a different tab. Eg. Start with the Layers panel and expand the width. Switch to the Properties tab and the panel auto-shrinks as expected. But switch back to the Layers tab and the panel does not auto-expand back to the previous width setting as it should, instead it stays at the Properties panel width (which is a useless width for most other panels)

   This makes it very difficult to include the Properties panel in a tab group with panels of varying width, such as the Layers panel.

   The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.

   When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width… more

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   This issue has been fixed in latest release. Please upgrade to 23.0.3 to get the fix.

   Thanks & Regards,
   Raghuveer Singh

4. GPU rendering issue with artwork disappearing

   When working in Outline mode zoomed in and switching back to Preview, artwork disappears from view when zooming out.

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

5. Proof Colors preview doesn't work on GPU (NVidia), only CPU

   Illustrator CC 2017 version 21.1.0 (64 bit)
   Dual Nvidia GTX 1060 cards, 6 GB VRAM (Not SLI)
   Intel Core i7-6700K @ 4.00 GHz

   Proof Colors preview doesn't work with GPU rendering, only on CPU.

   Basically, when using GPU rendering, turning on Proof Colors and changing the proof setup to Simulate Paper Color, for example, does absolutely nothing. Document is in CMYK color mode, simulating SWOP 2, with simulate paper color activated.

   When I change to CPU rendering, this works as expected. GPU rendering in InDesign and Photoshop also works as expected.

   I've tried deleting Illustrator preferences, restarting, etc.

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Drop down menus stop working

   Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.

   This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.

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   Request to Contact Support  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. All fonts disappeared in Font Explorer list

   I work on PC with the latest version of Illustrator, version 30.1. None of my fonts show in the drop-down menu. I've deleted and reinstalled Illustrator, deactivated and reactivated the auto-activate Adobe fonts option, checked whether Adobe fonts are synced through the Creative Cloud App. Nothing seems to work, while they work fine on Photoshop and InDesign. The only way I can use a font is by using the Eyedropper tool on an already existing body of text. How do I fix this? Please help!

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Font drop down list won't allow font selection.

   Mac Studio
   Sequoia 15.6.1
   Adobe Illustrator 2026 version 30

   My font drop-down list allows me to preview fonts, but not select them. If I preview and click a new font to select it, the type window closes and my select text reverts to the original font. I've tried using the text tool and the selection tool - same problem. To change a font, I must type the ENTIRE NAME in the font window and hit return. Very time consuming. :(

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   6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   If you are still running into this issue on latest Beta builds, please comment here or send us an email to sharewithai@adobe.com and mention the link of this thread (https://illustrator.uservoice.com/admin/v3/ideas/50725475) in the subject.

9. Illustrator no longer keeping custom layer colors. Layer colors revert to black

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks… more

   6 votes

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue with latest Beta - 30.0.0.114

   Please give it a try and let us know your observations.

10. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline as expected.

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline… more

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

11. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

12. New Artboard Paste in Front Fails and Select Artboard Fails in Artboards panel

    Illustrator 29.6.1 - Mac
    When starting with more than one artboard.
    If you select all objects on an artboard. Copy.
    Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
    I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
    You can no longer select an artboard in the Artboards panel and select objects you create on the new artboard using Select All on active artboard.
    This creates a problem in Extendscript or AppleScript because you can no longer set the active artboard correctly and have it display properly even with redraw. This bug does not occur in 29.5

    Illustrator 29.6.1 - Mac
    When starting with more than one artboard.
    If you select all objects on an artboard. Copy.
    Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
    I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
    You can no longer select an artboard in the Artboards panel and select objects… more

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    10 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

    Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
    This worked in previous versions.
    See forum report from Helena here:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

    6 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    Fix is available in version 29.7.1

14. Allow to change scale and precision, show/hide units for existing dimensions

    Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
    We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

    The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
    Another thing is to delete a dimension and recreated it (but what if I have hundreds of these on canvas already?)

    Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
    We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

    The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
    Another thing is to delete a dimension and recreated it… more

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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15. Can’t place an object between unfurled groups in Layers

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left side of the tree doesn’t work s well — in Photoshop it just works, in Illustrator we get the 'forbidden' cursor.

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left… more

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    0 comments  ·  Layers  ·  Delete…  ·  Admin →
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16. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

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    Under Review  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. ダイレクト選択ツールの動作がおかしい - Direct Selection Tool can’t move points with Snap to Grid enabled

    ダイレクト選択ツールの動作がおかしいです。(English below Japanese)
    「グリッドにスナップ」がONの状態で、グリッドに沿っていないオブジェクトの辺やアンカーポイントをダイレクト選択ツールでクリックしようとしても選択できません。また、クリッピングマスクを施した画像に関しては、「グリッドにスナップ」がOFFの状態であっても、マスクの辺やアンカーポイントを選択できません。
    このようなことは以前は発生していませんでした。なお、環境設定をリセットしても直りません。

    使用OS：mac OS Sequoia（バージョン15.3.2）
    Illustratorのバージョン：29.4

    The direct selection tool is not working properly.
    When “Snap to Grid” is enabled, clicking on an edge or anchor point of an object that does not follow the grid will not select it correctly. Also, regarding clipping masks, even if “snap to grid” is disabled, the edge or anchor point cannot be selected.
    This troubling event had not occurred before. Resetting the preferences does not fix the problem.

    OS: mac OS Sequoia (ver.15.3.2)
    Illustrator: ver.29.4

    6 votes

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    7 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team says it’s fixed in Prerelease build 29.6.191.

    The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

18. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and press the button in the Color panel... yeah, it won’t work for several of these selected, but that’s another problem.

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    No longer a problem in the latest release

19. Swatch Info renders a saved tint as yet another copy of the main global color

    The feature doesn't work correctly with tints for global colors.
    When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Measure tool / Info panel does not show area for for many things

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound shapes...

    Finally, the Info panel requires you to pick the tool to start showing the area! Perhaps you should just show the area at all times?

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound… more

    6 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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