Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
720 results found
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the selection tool keeps defaulting to the direct select tool
the selection tool keeps defaulting to the direct select tool
7 votes -
Scaling object(s) is causing the associated bounding box to become a shape ('expanded object' appears on the screen after scaling).
Seems to be occurring repeatedly - updated/reinstalled Illustrator 2019, which had received it for a short period, but now it has re-emerged. Driving me mad! Seems to occur more with smart guides and holding the shift key.
See attached for examples.
7 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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7 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Guides dissapear when selected
In a new document (CC2019) with multiple artboards, the guides dissapear when I select them. They reappear when unselected.
7 votes -
Illustrator groups unintended objects, you can't ungroup unless you click on a certain object.
I've had this issue for years with various versions of Illustrator. Occasionally when grouping and ungrouping objects Illustrator will get stuck on a grouped object and then subsequently clicked objects with that object.
It's annoying because it creates unwanted group handles for the subsequent object you want to click or transform.
Over the years I've found that the only way to "ungroup" the unwanted group is trying to find and select one of the objects that is "causing" the unwanted grouping for lack of a better explanation.
Again, this is not a new bug. It's something that I've been dealing…
7 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
lease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Chart inaccuracies
The chart tool often creates inaccurately sized shapes. This is especially noticeable in pie charts.
7 votes -
A tool blob brush is working only for a few lines and then (without any error message) it stops drawing the lines.
A tool blob brush is working only for a few lines and then (without any error message) it stops drawing the lines. Changing the tool for another and back to blob brush doesn't help.
I've reinstalled the whole application but still the same issue.
Windows 10.7 votes -
Black boxes appear on top of anything I draw with the pen tool
If I try to draw something with the pen tool a black box will cover it, while I can still draw what I want, I can't see what i'm doing which makes it very difficult.
I've updated illustrator, my laptop, and tried new documents but nothing will change it.7 votes -
Smooth Anchor Bug
Shapes created with the Blob brush, and then simplified with the simplify path tool are creating some weird smooth anchors that look like corner anchors based on the handle locations and line angles exiting the anchor. But when you grab a handle, they snap together or straight, changing the curve shape in an unintended and undesirable way without warning. Very frustration and time consuming to correct.
7 votes -
center Resize handles disappear when setting guides from the rulers
When setting a guide by dragging from the ruler, the center resize handles of a selected object (the handle it is directly in the middle of a selected object) disappear. A short cut i used to use often is if i wanted to find a centerline of something, i would create a temporary square between two points, then drop a guide at the center where the resize handle is because i know that is the center of the two points.
7 votes -
Width tool started work weird after update 27.9
After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.
I use width tool a lot and this is problematic.
Oh and in some cases width point not showing.
6 votesThe bug is fixed in the latest public release 28.0.
Please check and reply back if it now works as expected.
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Eraser tool adds control handles to corner points and unpredictably distrorts straight paths
Using the eraser tool on straight segments of paths adds control handles to anchor points and creates unexpected distortions.
Steps to recreate:
1. Draw a path with the pen tool consisting of several straight line segments (anchor points have no control handles).
2. Select the eraser tool and click on one of the straight segments.Result:
Control handles are added at anchor points and sometimes unexpectedly warp the existing path. Occasionally anchor points are added and corners, creating curves.Expected result:
The original path fidelity is maintained except for a deleted section where the eraser was used.Please confirm using…
6 votes -
Cutting a line with Scissors tool then resizing it works wrong
1: Windows.
2: 2022 26.5.0.
3: Cutting a line using the Scissors tool then resizing it using the handles.
4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.6 votes -
Scale or rotate when using preview does not work
When scaling any object in Illustrator 2019 when using the preview checkbox the scale percentage is immediately applied to the object. So, for instance, if I enter 110% and decide that is not enough, I enter 115%. The object is actually transformed 100% AND 115%! If I press cancel, the two transformations are applied to the object, and I need to click undo twice to get back to the original.
This happens for the rotate, reflect, and shear tools too.
6 votes -
Image Trace disappears when I click Advanced Options
Adobe Illustrator CC2018
Image Trace disappears when I click Advanced Options.
Need to remedy this asap. tried updating and closing all other apps before starting...6 votes -
After unlink vector art from symbol, handles and points never appear again - CC 23.0.2
I see that this bug was supposedly fixed but it's back.
I made a vector shape and dragged it to the symbols palette.
Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.
Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.
It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into…
6 votes -
Freeform gradient
When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays
6 votes -
Surface pro (2017) pen pressure problem
Hello everyone!
I don't Know if this is a bug, a missing driver or miscalibration, but I have a problem with the surface pro (2017) and the Adobe Illustrator paintbrush tool not working well together. I have the newest model of the surface pen, but the lines I draw with the paintbrush tool are not able to taper to a sharp edge even if I start with really low pressure and lift the pen carefully at the end. It always leaves this rounded edge.
This video demonstrates my problem: https://www.youtube.com/watch?v=95JQRwbsGD8
I have also attached two screenshots: first being a screenshot…
6 votes -
Bounding Box Issues - Incorrectly including shadow on some objects
There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm…
6 votes -
Selecting Anchor Points is WAY TOO HARD
Why is it necessary to click 30 or more times just to delete an anchor point? I have the tolerance set to the maximum, but it makes no difference. When one zooms in, it should make it easier, but nothing changes. Very time consuming and frustrating. Please fix. Illustrator CC 2017 v21.02
6 votes
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