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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8178 results found

  1. Dragging grid repeats to fill artboard

    Every time I drag the repeat to fill the artboard, Illustrator crashes and I have to reopen. Impossible to complete the piece. v27.2 Windows 10. All up to date and been happening a while.

    1 vote

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    0 comments  ·  Repeats  ·  Admin →
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  2. Selecting and moving points

    When I select a curve that has another element behind, and then try to select a point to move it, most of the time I end up selecting and element behind this point (another curve or layer). So to avoid this I end up locking all element except the one I'm working on it, if I don't end up loosing a lot of time doing this point selection over and over...
    My guess is you should establish some virtual lock while this moving operation are happening, or some priority hierarchy...
    Another problem is while I move the point I'm pressing…

    1 vote

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    0 comments  ·  Selection  ·  Admin →
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  3. Converting Text to Outlines no longer creates Simple Ungroupable compound path.

    When converting text to outlines in Illustrator 27.2, the text becomes transparent, contained within a clipping mask, and ungroupable.

    Previously, the text would become a grouped compound path of the same fill color as it was as text. I could easily ungroup it.

    I now have to release the clipping mask, release compound path, and use the shape builder tool to fix the letters with holes in them that are now filled in (letters such as R, B, b, O, o, e, etc...

    I am using Windows 11

    Could not attach .ai file. Kept getting "could not submit feedback" error…

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Some variable fonts get expanded in parts

    If you apply a stroke to a live text using Acumin Variable Concept, Myriad Variable Concept, Minion Variable Concept fonts, the stroke stays solid.
    If you expand these, glyphs are united.

    However, if you do the same with Bahnschrift, Cascadia Code, Clash Grotesk Variable, Source Code Variable (and perhaps some other fonts), you get glyphs partitioned.

    To workaround this, we can use Pathfinder Add effect... but it won’t help if you have different fills applied to your characters.

    Why the results are different? why Illustrator treats some variable fonts as a collection of sub-parts, but others stay wholesome?

    14 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. Not saving changes for transparency.

    I am using latest Illustrator 2023 on Windows 11 22H2, after changing transparency of any object / text when i save file it saves but when i open again it's actually not saved (only transparency setting) rest all changes are saved (video attached) to get idea but don't know why it's not showing menu in video, but you will get what i mean.

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Sharp corners of a convex curve get displayed wrong with GPU Preview

    I've noticed on this newer version of Illustrator that some corners are showing an odd line overlap. Noticeable when zoomed in. I've attached pictures.

    It is also applying this to shapes made in older versions.

    60 votes

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    52 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Constantly Crashing

    I am on a iMac & the program crashes quite often with no set reason except I am doing either using a new tool, saving or switching layers... It also has locked up several times & I don't think my files are that big...

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. With large UI scaling enabled, New Document dialogue does not properly display input text boxes

    Setting UI Scaling preference to large causes the New Document dialogue to incorrectly display text input values due to baseline being too high and clipping off top of characters, making it difficult to edit. This does not appear to affect other dialogues although not all were reviewed.

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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  9. Illustrator keeps stealing focus when opening documents in background...

    When selecting a lot of files in windows and then opening them in AI, for every document that opens, AI takes the focus away from whatever I am doing in the background. This is very annoying. Please fix.

    4 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  10. Unable to set Illustrator 2022 as default app

    When setting the default app for Illustrator files, 2022 version doesn't appear as an option. Files always open in 2021. When using Windows Default Apps setting, Illustrator 2022 doesn't appear as an option. This problem doesn't occur with other 2022 Adobe apps such as InDesign and Photoshop.

    4 votes

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    0 comments  ·  Other...  ·  Admin →
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  11. Illustrator 27 (last version) crashes

    Illustrator crashes after some minutes of use without any apparent reason. I have run any possible thing to solve it. I am just drawing with my wacom tablet, the same I have done for the last 3 years. The files are usually partially recovered, but there is no error name or code displayed.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. Stroke width is not uniform

    Line path acting strange (shows different stroke widths on same path)

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. 3D Revolve Classic not updating applied symbols after symbol changes

    Making changes inside a symbol does not update where it is used as an instance. Video below shows editing of an extrude with a symbol applied to the outside of a cylinder. The preview toggle on/off inside the extrude tool also does not work in updating the applied symbol in real time.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. Symbols copy/paste breaks link to symbols

    Illustrator´s symbol function has been buggy for as long as I can remember. 2023 is no exception.

    1 vote

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    0 comments  ·  Symbols  ·  Admin →
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  15. CEP Extension Window MinSize Change On Mac OS When UI Scaling Large

    CEPエクステンションで、
    ウィンドウサイズを最小サイズに変更するボタンを設置しようとしていますが、
    Mac版でUIスケール拡大時、スクリプトで手動変更の最小サイズまでリサイズできません。

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    Illustrator2022,2023 MacOS

    2.問題が発生したときに実行していた手順
    ユーザーインターフェイス＞UIスケール
    　小から大に変更
    エクステンションの最小幅200、最小高さ400
    ウインドウサイズへ変更ボタン（CSInterface.resizeContent(200,400)が実行される）を押す

    3.想定していた結果
    最小サイズまでウインドウサイズがリサイズ

    実際の結果
    リサイズされない

    ■詳細■
    Windows版では、UIスケールを拡大した時は、
    エクステンション自体が拡大表示されいて、特に問題ありません。

    ところがMac版で、UIスケールを拡大した時
    ウィンドウサイズのみ拡大されて、
    エクステンションの中身は拡大されません。
    このことは、別にOS差の仕様の違いとして、許容範囲内なのですが

    manifest.xmlにて
    <MinSize>
    <Height>400</Height>
    <Width>200</Width>
    </MinSize>
    と設定していて、
    CSInterface.getScaleFactor()で取得したScaleFactorが1.25の時

    ウィンドウ幅を最小にした時のサイズが
    Chromeでのデバッグで表示されるサイズは313px
    になっていて、設定サイズよりも大きくなり、
    想定した幅まで最小化できなくなります。

    また
    CSInterface.resizeContent(width, height)でのリサイズは

    CSInterface.resizeContent(300, 500)
    → width: 375 (設定値:300×ScaleFactor:1.25)
    height: 625 (設定値:500×ScaleFactor:1.25)
    設定値×scaleFactorのサイズになるので
    高さを維持して、幅だけ変えたいときとか、ScaleFactorを意識しないといけないため
    不便に感じます。

    ただ、これも仕様を把握していれば、なんとか対応できます。

    困っているのは、
    illustrator2022,2023(Mac)にて、
    CSInterface.resizeContent()の許容値がおかしいことです。
    manifest最小値、最大値の範囲内なら、有効のはずですが

    Illustrator2022,2023(Mac)では、
    NG) CSInterface.resizeContent(200,400)
    NG) CSInterface.resizeContent(249,500)
    OK) CSInterface.resizeContent(250,500)
    となっていて、
    有効範囲までScaleFactor分拡大されています。

    しかし、先に述べた通り、
    CSInterface.resizeContentでは、設定値×scaleFactorで設定されるので、
    手動で変更可能な最小幅×ScaleFactorまでしか、スクリプト上では変更できません。
    (設定最小幅200、ScaleFactor1.25のとき、
    現在の手動最小幅250にしたいのに、313までしかスクリプトから変更できない)

    Illustrator2021(Mac)では
    CSInterface.resizeContent(200,400)が動いて、
    ウィンドウサイズを最小サイズまでリサイズできます。

    Mac版でUIスケール拡大時、スクリプトで最小サイズまでリサイズできるように
    修正お願いします。

    1 vote

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    1 comment  ·  SDK and Scripting  ·  Admin →
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  16. Swatch & Tool Names don't appear when I pause/hover the cursor over them.

    MacOs Monterey 12.0.1
    Adobe Illustrator 26.2.1

    When you hover over a swatch or tool & leave the cursor there for a second, the name of the swatch/tool always showed along with keyboard shortcuts for many of the tools.

    I was searching the Pantone colors & two colors came up. Rather than just one quick step, I had to do several.

    What should happen:
    I hover the cursor over the colors for a second to see which was which. Then I pick the one I was looking for.

    What happens now:
    I hover the cursor over the colors & nothing shows…

    3 votes

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    8 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Can't ‘Place’ in Illustrator 2023

    MacOS Monterey 12.6 (21G115)
    Adobe Illustrator 2023 27.0.1

    Can't ‘Place’ in Illustrator 2023, the window to select a document is almost completely invisible, so it’s impossible to select any documents to place.
    The only way to place anything is by dragging it into illustrator from the file of origin...

    It doesn’t matter if you use the shortcut cmd+shift+P or go to File > Place, both results in the same issue, which is very annoying and frustrating.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. GPU preview crashes after a few minutes

    After a few minutes with an open file the screen flashes white and GPU preview support goes away. The GPU preview is greyed out. Interestingly I don't need to restart Illustrator, I just need to shut the file down an re-open it then GPU preview is back. The files affected have embedded images within them. I have an Nvidia 3080ti graphics card with an AMD 5950x running latest versions of illustrator (happens with the beta too though it did seem to last longer before the white flash) all drivers and os up to date.. Nothing to do with outline mode…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. 색 오류

    RGB, CMYK 변환을 하지도 않았는데,

    작업을 하다 보면 색상이 탁해져있습니다.

    실제 컬러값도 변경 되어있었습니다.

    오류 해결 부탁드립니다.

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. Compound paths not saving

    When I make an object a compound path and then save as an SVG, when I go to open the file again, all of the compound paths have reverted to paths. I've uninstalled and reinstalled, I've tried an earlier version, I've done everything I can think of and still my SVG files will not retain compound paths. I'm using an M1 MacBook Pro, AI v27.2

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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