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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8172 results found

  1. Incorrect line weight scaling after vertical reflect command

    With "Scale Strokes & Effects" turned on in preferences, using the transform panel to change the length of a line after it has had the vertical reflect command used on it will incorrectly scale the line weight.
    Attached images show the scaling behaviour after the vertical reflect command has been performed.

    Adobe Illustrator 2023 27.8.1 64-bit
    OS: Windows
    Version: 11.0
    Process Architecture: x86_64

    7 votes

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    2 comments  ·  Tools  ·  Admin →
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  2. REMOVE THE POPUPS - share online

    please remove the annoying popup ... i will never share or use google cloud for any business documents.
    and i hate HATE popups that will not go away. i never want to see any popups.

    17 votes

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  3. GPU RTX4060 Laptop not compatible

    Why after clean install my laptop, i cant use my GPU RTX4060 Laptop with new driver update?

    1 vote

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  4. 画面がチカチカする

    カーソルを動かすたびに画面がチカチカする。

    1 vote

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  5. can't change language from Spanish to english

    I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work

    1 vote

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  6. Speicherung ungenügend

    Ich kann nicht mehr normal speichern, weder in Illustrator noch im Photoshop. Dort erscheint immer nur das schwarze Bild...ich muss Umwege gehen um speichern zu können.

    2 votes

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  7. Pattern fill pixelation

    Zooming into an object filled with a pattern shows raster pixelation in the pattern. If you select the object and move it slightly or change its view, then the pattern is updated and looks vectored. This is annoying. I just want it to update and look clean when I am using the zoom tool.

    1 vote

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  8. Enter while typing does not get recorded in history as an Undo step

    When I type a text in Illustrator and hit Enter to make a paragraph break, it does not get recorded into the history as an operation I can undo. This means all typed paragraphs get clumped in history together and get undone as a whole.

    This is not how many other apps do, including InDesign and Word.

    Some apps also consider line breaks as an interruption of flow, which would have been handy too.

    It is quite similar to this report:
    Illustrator does not treat the auto bullets as a separate Undo step
    https://illustrator.uservoice.com/forums/333657/suggestions/46954429

    and is related to this one:…

    10 votes

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  9. Click-drag fails... snaps back

    Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.

    Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.

    Mac mini M1
    MacOS 12.2.1 Monterey
    Apple Magic Mouse (no Wacom or other third party drivers)

    Same behavior on two identical machines.

    Works fine with v26.0.3.

    169 votes

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    Under Review  ·  130 comments  ·  Tools  ·  Admin →
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  10. Annoying Flickering Cursor when Photoshop is open

    This is still an issue with the latest releases of Illustrator and Photoshop. We shouldn't have to close Photoshop to have the behavior disappear. See my screen capture today attached or on Box.com: https://nic.box.com/s/hemehrwzo9fm0ye3evst9ma41x908ipp

    44 votes

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    43 comments  ·  Tools  ·  Admin →
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  11. Giant splash screen ads in paid for, professional subscription is a BUG

    I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

    I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline…

    4 votes

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  12. Plugin menu items in Select menu appear above saved selections without a divider

    Plugins can add their own menu commands in different menus.
    Specifically in Select menu, they get treated weirdly.

    Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
    Save Selection...
    Edit Selection...
    Update Selection ← this is a new command added recently
    <end of menu>

    When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
    Save Selection...
    Edit Selection...
    Update Selection
    ————————————————
    My Amazing Selection
    <end of menu>

    Again, descent.
    But with plugins onboard it looks like the attached image.
    All plugin items are placed under the…

    5 votes

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  13. Hidden clipping mask still contributes to exported image

    I had a design with two clippings mask applied to it, for layout and previewing purposes.
    When time to export a final image comes, I hide the top-level smaller one, and leave the larger one at the bottom to clip my design.

    But when I review the exported image, I realize Illustrator removed the some elements of the design, despite me seeing them on canvas. It took a live brush and deleted some parts of it even!

    Take a look at the file attached.
    1. Open it
    2. Study the layer structure, notice a hidden clipping mask. Note the design…

    5 votes

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  14. Illustrator Window Disappears after an attempted Windows 11 shutdown

    Sometimes I forgot to save my file before I shut down my PC. When I attempt to shut down, the Interrupted Shut Down dialog opens, saying that Illustrator interrupts my shut down because I haven't save the file. However, when I click cancel to shut down, the illustrator window either froze or disappear and cannot be opened again. (Please find the attached video for the issue). This bug only happens to Illustrator and no other app.

    Operating System : Windows 11, i9-12900HK RTX 3080Ti
    Version : 28.4.1

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. File name resets when I switch to saving as a cloud document

    I'm working on a file locally called filename_v01.ai and decide to create a new version.

    I hit Save As, and change it to "filename_v02.ai"

    Before hitting save in the same folder, I decide to save to cloud instead. I select "Save Cloud Document"

    The Save to Creative Cloud window opens up. All is well except it has ignored my filename change - it's called "filename_v01.aic"

    This happens in both directions and would be good to fix

    -
    Why do I want this change
    I back and forth between illustrator desktop and iPad and back and forth between ai and aic…

    2 votes

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  16. Apple M1 macOS Sonoma 14.3.1 - Terriblement lent !!! 😪😡

    Depuis que j'ai fait la MÀJ de Ventura (macOS 13.x) vers Sonoma (14.x), le logiciel Illustration est terriblement lent, ça me fait perdre un temps fou! Mon document est simple et léger (102 ko). Lorsque je déplace mes éléments ou même que je fasse une recherche dans (Menu > Aide).

    • Illustrator : 28.2
    • Puce : Apple M1 Pro
    • Mémoire : 16 Go
    • macOS : 14.3.1 (23D60)
    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  17. Illustrator 2023 (27) Crashes When Moving/Dragging

    All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.

    15 votes

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  18. 1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  19. Illustrator Freezing

    Adobe Illustrator had been freezing for a week.
    Mac OS Ventura
    AI v 28.4.1

    When I go to Force Quit, it doesn't show it's not responding. I can't save or close files with Command+S or Command+W. When I right click and close from the dock, it crashes.

    I can't reopen AI by clicking the icon in the doc or the Creative Suite app. The only way to get it to run is by going to my Folder and selecting an AI file to open. When is does reopen, it says it is recovering from a crash.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. Letter "N" symbol instead of hyphen when hyphenation is activated

    Hi,

    We have a problem with a certain file. After first auto activation of a font, the hyphen character is replaced by a "N". When we then close the file, not Illustrator, so fonts stay active and simply reopen the file, the hyphen is displayed correctly.

    We use Connect Fonts for fontmanagement, but apparently the problem is on the Adobe side (according to Extensis)

    OS: Windows 11 and MacOS Sonoma (latest version)
    Most recent version of Illustrator

    1 vote

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