Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8171 results found
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Artboard not sizing correctly
This issue continues happening. I am attaching 2 screenshots showing the issue. Image 1 shows the top right corner of the artboard when I "fit to page." Image 2 shows the artboard after I've zoomed out once. The edge of the artboard moves in, but visually, the white part of the artboard doesn't move.
1 vote -
Illustrator freezes after computer date changes several times.
Illustrator stops responding when the computer's date has changed. Photoshop and Indesign work well.
11 votes -
Objects missing when save as pdf
When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.1 vote -
Hands-on Tutorials steps images gone
Illustrator 28.5, on a Mac. The step-by-step images in the hands-on tutorials are gone, at least in the Branding and Identity Practice ones. You can't follow along and create something "as shown" if it's not shown! Please put the images back in these tutorials where they indicate to do it like in the (invisible) image, they were very helpful. It's not really possible to do the steps if you don't know what you're supposed to be doing.
1 vote -
大尺寸文件导出错误
尺寸为2700cm×80cm横幅广告，导出分辨率为72ppi、70ppi和65ppi的jpg格式，结果出现画面不全，尺寸错误问题。当分辨率为60ppi、55ppi和50ppi，虽然有误差，但可以接受。
2 votes -
Paragraph Styles: Where has Paragaph Direction for Middle Eastern Version gone? (AI ME 2024)
Mac OSX Monterey 12.6.8 (21G725)
Mac Pro (Late 2013)Illustrator 2024 Middle Eastern Version (27.9)
Problem is on Paragraph Style:
While under General on the left column I can see under "Indents and Spacing" that my Paragraph Direction is set to "Right to Left", I can't find this definition where is should be, on the left column under "Indents and Spacing". It is missing.Paragraph Direction should appear under "Indents and Spacing" on the Paragraph Style options.
3 votes -
Illustrator 2024 crash
Illustrator 2024 crashed without recovery files. I've lost work on which I've been working last 3 hours.
1 vote -
Screen flashing while tool tips is on and hoovering over docked toolbar
While using the advanced toolbar and the 'show tool tips' feature, the screen flashes/glitches very fast and violently. I turned off the tool tips and the glitch stops. The tool tips feature is helpful but this glitch makes it useless/painful.
1 vote -
Pop-ups won't close in magnified view setting.
When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.
I've had this issue with other…
2 votes -
tools not working
in some instances the illustrator tools wont function when i initially opened another app with illustrator in operation
2 votes -
Can't make a blend out of two expanded letter
I cannot MAKE the blend.... no matter what I try it is not working.
I have expanded both letters and expanded the appearance of the path between them with no avail... Can someone please help me this is driving me bananas1 vote -
Embedding linked EPS files in an over-sized artboard cause them to shrink to 10% and moves
When using an over-sized artboard, when I embed a linked .EPS - the .eps is scaled down to 10% of the original size AND it is moved to a seemingly random location on the artboard. This only happens with .EPS files. .AI and bitmap files are fine - they stay in the correct location and correct size.
2 votes -
Leading (line spacing) not shown, blank, in Character panel
OS:
Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
Mac Sonoma 14.1
Apple M3 Pro
36GB of RAMILLUSTRATOR VERSION:
Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.STEPS TAKEN:
Opened file and clicked on text.EXPECTED RESULTS:
Selecting text should show leading in Character Panel.ACTUAL RESULTS:
Leading field is blank in Character Panel.Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which…
3 votes -
フォントのアウトラインを取ると中が塗りつぶされる
あるフォント（DFP中太丸ゴシック）の「管理部 部長」をアウトライン化すると「部」の文字の一部が塗りつぶされる。添付参照。
他のフォントや文字では発生しない（自分が調べた限りです）
現象はwindows版のイラレでのみおこり、同じファイルをMacのイラレで開いても起こりません。win10/イラストレーター28.5
※イラレCS2でも起きませんでした
1 vote -
Eyedropper DOES NOT CONSIDER COLOR EXCLUSION for TEXTS MULTICOLOR
Eyedropper tool between two text boxes with mixed color letters. How to copy ONLY text attributes leaving the colors unchanged.
Even by deselecting fill color and stroke color in the eyedropper detection and eyedropper application boxes, the color of the destination text becomes unique depending on which is pressed as the source and the letters do not remain colored differently.
Please resolve!2 votes -
Bug - Blank Workspace
When I open an AI file there seems to be a 80/20 chance that it will not display properly. As the file is opening I can see everything but the moment it's fully loaded the workspace goes completely blank (gray without an artboard). I can still see toolbars and can move around the workspace. I can even select all and delete unseen assets but I can't draw new ones.
I have to close and reopen the file multiple times until it happens to show up. I've already tried:
• Resetting Preferences
• Uninstalling and reinstalling Illustrator
• Renaming the UXP/other…1 vote -
Single line text temporarily breaks to two lines when being moved or adjusted
This issue has been discussed in the Adobe Community forums, and other people have been able to replicate it.
This is the current 28.1 version of Illustrator as of Dec. 21st 2023.
If I have text that is close to the edge of the text box, and I try to make kerning between two characters tighter/smaller, Illustrator temporarily shows the text breaking into two lines, as if it won't fit on one, before readjusting to one line again. It's making it very difficult to fine-tune kerning, as I can't see the progress I'm making. The kerning information in the Character…
2 votes -
尺寸标注在常规画布和大画布上尺寸不一致
同一个尺寸的矩形，尺寸在常规画布显示正常时，在大画布上缩小10倍显示。
1 vote -
Windows 11 enhance pointer precision
If Windows 11 mouse setting "enhance pointer precision" is off, then Smart Guides and Snapping will not work in Adobe Illustrator v28.
Turning it back on will "fix" the Smart Guides/Snapping, but it'd be nice if we could turn this off and still have Illustrator do what Illustrator should do.2 votes -
Unable to "Save for Web (Legacy)"
When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"
6 votesThe team confirms the bug exists, can replicate it, and is going to fix the problem. Thank you all for the heads up.
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