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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8146 results found

  1. Glitchy Selection of simple rects, freezes, lags

    I haven't used Illustrator for some years.. you can check my previous posts with great ideas and upvoted.

    And now I just back to Illustrator, installed it trial on a fresh macOS MacBook and got this lags, video attached.
    I just created empty document, with a couple rects and when I try to select any it lags like a crazy, everything is jumps, freezes etc.

    I found also the same here https://www.youtube.com/watch?v=NVi62donWCw

    I have latest macOS up to today and just installed Illustrator firstly on my MacBook Pro M1.

    7 votes

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    4 comments  ·  Selection  ·  Admin →
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  2. "Scale Strokes and Effects" in Windows works contrary

    Hi, after the last update I found that "Scale Strokes and Effects" works contrary to what I knew. When the "Scale Strokes and Effects" is "on" does not scale and when I turn it off it scales the stroke..

    0 votes

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    1 comment  ·  Strokes  ·  Admin →
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  3. Métodos abreviados de teclado

    No funciona ningún atajo de teclado, la opción "valores por defecto de Illustrator" está vacía.

    3 votes

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    3 comments  ·  Other...  ·  Admin →
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  4. OBJECT > EXPAND creates SPIKES in geometry

    I use Illustrator to create emboss patterns for production tooling. When delivering my patterns, all geometry must be EXPANDED and represented as real vector lines so that the engravers can mill out the tool.

    Recently, when I EXPAND the patterns I make (OBJECT > EXPAND), I'm starting to see random SPIKES in my outlined strokes when using the EXPAND tool in the menu. This problem is reproducible on my machine, but it does appear to be random. Sometimes it does it, and sometimes it doesn't. My vector curve is stroked at 0.03 inches.

    This problem is causing CRITICAL delays in…

    3 votes

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    6 comments  ·  Strokes  ·  Admin →
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  5. Specific gradients across/along stroke with Overprint Stroke option are broken

    In the attached file you can see two identical gradients applied to two identical paths. One looks fragmented and shattered, something is really off with the tessellation. The other one is fine.

    If you select the weird one disable the Overprint Stroke option in Attributes — it works fine. Choose another and enable the option — it gets corrupted as well.

    If you copy either in a new file — the behavior continues. But if you try to reproduce this bug anew in a new file from the scratch — it won’t get reproduced.

    12 votes

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    0 comments  ·  Gradients  ·  Admin →
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  6. All symbol instances reset after in-place editing the master instance

    Ai 2023 (27.7 it says in the info), MacBook Pro, MacOS Ventura (13.3.1 (a)). When I enter an in-place symbol editing mode, and, still in that mode, enter another in-place editing mode (so there are two nested symbol editing modes), and, delete some path in the nested symbol, all instances of that symbol get reset, and work (in our case a lot of work) is lost.
    When I first exit the initial symbol editing mode, and then enter the symbol editing mode for the other symbol (thus avoiding the nesting of editing modes), the instances don't reset.
    I didn't notice…

    2 votes

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    3 comments  ·  Symbols  ·  Admin →
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  7. Demension Font size

    when i using the demension tool, the size of the number to small and then me change the size of demension number and it only work on one, so when i click orther demension number the number of font size has changed but the demension number is not

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  8. Text to vector jaggedy jagg

    So, I've been messing with text to vector, and tried implementing it to my workflow.
    When Illustrating sometimes am in need of an assets that create a look, so I tried prompting glasses and 9/10 am getting results that are to jaggy and not usable.. I ended drawing them at the end.
    I tried pushing slider to more/less details and did not got expected results

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  9. Page ruler covers contextual task bar

    The default position for Contextual Task Bar is on top left corner of the page and when the ruler is on top half of the bar is covered by ruler. The user must relocate the bar to use it properly...

    5 votes

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  10. Type on path tool bug

    After reopening an Illustrator document containing multiple circle paths with type on them the text is no longer on their paths but rather scattered all over and beyond the artboard. Please see the attachments.

    When you try to fix the scattered texts by clicking on the path with the type to path tool it will indicate the text was created in a different version of Illustrator (which is not the case) prompting you to click ok. This will have the text look as it should again. However if you then save and re-open the file the texts will be scattered…

    2 votes

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  11. Image trace limited palette no longer works in AI 27.1

    Image trace does not use a limited palette when this option is specified in the tracing options.

    Steps:

    1. Place photographic or other image with many colours
    2. Choose any of the limited colour presets (16 in this example) and trace

    Expected result: Trace uses the specified number of colours
    Actual result: Trace acts as if 'Automatic' was selected (or otherwise disregards limited palette)

    24 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  12. Previewing Mid-High Complexity files incredible Sluggish - Losing time and money

    So this has become tottally unnaceptable adobe.
    For the price we pay monthly, it's unnaceptable that the engine used for rendering is so primitive in comparison with one used on other (more cheaper) software such as Affinity Designer.

    This should be one of the features you should be focusing more.

    In this thread i mentioned that since some versions of ILLUSTRATOR, the same designs i had years ago, started working more and more sluggish when previewing. And no matter the HW upgrades, it's the same. (i prefer how i worked on these 3-4 years ago)
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45650629-illustrator-crash-and-spikes-gpu-3080ti-requesti

    The most intriguing stuff:…

    2 votes

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  13. GPU performance issues on Mac mini with second display attached

    I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.

    For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.

    Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.

    After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am…

    2 votes

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  14. Delay and Unresponsiveness in Help Search Function

    OS: macOS Sonoma 14.1 - Adobe Illustrator 28.0

    I am experiencing a persistent issue with the Help drop-down menu in Adobe Illustrator. Whenever I attempt to use the search function within this menu, the program becomes unresponsive for a prolonged period. This issue occurs consistently on the initial use of the search feature during a session.

    To Reproduce: Open Adobe Illustrator, click on the 'Help' drop-down menu, type any query into the search bar.

    Expected Result: The search function should respond promptly, displaying results as the query is typed.

    Actual Result: Upon entering the first character in the search bar,…

    2 votes

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  15. 不同位置,相同分布对齐,得到的结果不一样?

    一个圆放在矩形的不同位置,使用相同的分布对齐方式,得到的结果不一样?如视频:

    1 vote

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  16. Illustrator freezing, crashing and lagging. Every time I use it!

    I've been having this problem for at least a month or so, but recently it has gotten way worse! Every time I use Illustrator, no matter the file type/size/specs, it would freeze randomly. I cant press anything, I can't save. The only way out is the force quit. This was my "manageable" problem since the files usually were recovered. However, note it is getting way worse. It is freezing multiple times a session and even crashing now. It says it cannot save due to errors or just full on crashes mid save. I am also now even having launch problems!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Image Trace panel becomes empty when docked

    with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

    5 votes

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  18. プラグインの初期化中に応答しなくなります

    環境はWindows10。Illustrator (28.1)にアップデートしてから起動できないことが多くなりました。プラグインの初期化中に応答しなくなります。どのプラグインが影響を及ぼしているかは不明。初期状態から追加はしていません。またIllustratorの環境の変更もしていません。管理者として実行してもうまくいかないことが多いです。画像の画面で応答しなくなります。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  19. Free Distort and Perspective Distort don't appear in the Free Distort tool panel

    Free Distort and Perspective Distort don't appear in the Free Distort tool panel. They aren't anywhere in the tools menu, I really can't find them.
    How can i fix it? I'm using Illustrator 2023 27.7v

    1 vote

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    6 comments  ·  Tools  ·  Admin →
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  20. Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける

    テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定(例:テクスチャライザーのカスタムテクスチャ設定)がPhotoshopをアンインストールすることにより初期化されてしまう。

    macOS11.6.8/Windows10
    ver.23〜(恐らく機能実装時から変わっていない)

    ver.26での例(PhotoshopCC2022がインストールしている状態)
    1.ドキュメント上に任意のオブジェクトを作成。
    2.効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
    3.テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
    4.OKをクリックしカスタムテクスチャを適用する。
    5.カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
    6.PhotoshopCC2022を環境設定もろともアンインストールする。
    7.Illustratorで前述の1〜2の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。

    現状
    Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。

    期待する挙動
    PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。

    このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings(Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜)」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
    このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
    不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
    PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。

    19 votes

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