8365 results found

1. New fonts don't load upon installation

   Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?

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   12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported to work as expected in Ai 2026 build 30.0

2. Bounding box disappears when a fill color gets changed for a compound path

   Change the color of the “composite path,” and the bounding box disappears

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   Need More Info  ·  4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. 書き出し時の同名ファイルの警告が出ない

   png、jpgでの書き出しのとき、すでに同じファイル名がある場合に警告メッセージが出なくなり、そのまま上書きされてしまいます。
   上書きの警告メッセージの出し方、またはそれ自体が無くなったのであれば、改善していただきたいです。ver30.5.1です。
   ちなみに、ネットでいろいろ調べると「環境設定」に「書き出し」があるとか出てくるのですが、その書き出し自体の項目も無くなっています。

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is aware of this problem.

   It’s a Windows-only bug, not specific to the latest build.

   As soon as anything changes, someone from the team would leave a comment or update the status of the report.

4. Type Area only flows right to left

   I’ve tried all the offered fixes, they’re either not working or not there. It must be a bug!!

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   Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Object Selection and Text Editing Issues in Illustrator 2026

   Operating system and Adobe Illustrator desktop version:
   Adobe Illustrator desktop version: Illustrator 2026

   Steps to reproduce:

   Open a file in Adobe Illustrator 2026.
   Try to select an object using the Selection Tool.
   Try to select and edit a text object, including changing the font or text content.

   Expected result:
   Objects should be selected smoothly and accurately.
   The selection cursor/arrow should remain stable.
   Text objects and fonts should be selectable so that the text can be edited normally.

   Actual result:
   Objects cannot be selected or grabbed reliably.
   The selection cursor/arrow does not behave consistently.
   Text objects and fonts cannot be selected properly, so the text cannot be edited.
   The issue still occurs even after restarting the computer.

   Attachment:
   I can provide an Illustrator file or screen recording if needed.

   Operating system and Adobe Illustrator desktop version:
   Adobe Illustrator desktop version: Illustrator 2026

   Steps to reproduce:

   Open a file in Adobe Illustrator 2026.
   Try to select an object using the Selection Tool.
   Try to select and edit a text object, including changing the font or text content.

   Expected result:
   Objects should be selected smoothly and accurately.
   The selection cursor/arrow should remain stable.
   Text objects and fonts should be selectable so that the text can be edited normally.

   Actual result:
   Objects cannot be selected or grabbed reliably.
   The selection cursor/arrow does not behave consistently.
   Text objects and fonts cannot be selected… more

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Objects with Perceptual Gradients applied (and no Dither) gets rasterized fully on PDF export, instead of becoming clipped rasters

   It still rasterizes the whole object, rather than converting it to a clipped bitmap (unless you also enable Dither though).
   Here’s a demo.

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   Need More Info  ·  5 comments  ·  Gradients  ·  Delete…  ·  Admin →
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7. Swatches disappear in Swatches panel when switching between documents

   I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

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   19 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

8. PDF/X-4で書き出す際にダウンサンプルされる

   macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
   Illustrator ver29.5

   再現手順
   1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
   2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008（日本）」を選択して保存する。
   3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

   期待する結果
   800ppiのままダウンサンプルされずに保存される。

   実際の結果
   配置したビットマップ画像は300ppiにダウンサンプルされる。

   このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
   また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

   回避方法
   ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

   EN
   Step to reproduce
   1. Place an 800ppi monochrome bitmap image in the document in its original size.
   2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
   3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

   Expected result
   The image is saved without being downsampled to 800ppi.

   Actual result
   The placed bitmap image is downsampled to 300ppi.

   The preset is set to downsample to 1200ppi when the resolution exceeds 1800ppi. Images with a resolution of 800ppi in the placed state should not be downsampled because they do not meet the conditions for downsampling.
   In addition, 300ppi is a fatally low resolution for handling monochrome bitmap images.

   Workaround
   Do not use the built-in PDF/X-4 preset, but create an equivalent preset yourself. You can also use PDF/X-4 presets distributed by prepress-related manufacturers.

   macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
   Illustrator ver29.5

   再現手順
   1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
   2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008（日本）」を選択して保存する。
   3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

   期待する結果
   800ppiのままダウンサンプルされずに保存される。

   実際の結果
   配置したビットマップ画像は300ppiにダウンサンプルされる。

   このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
   また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

   回避方法
   ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

   EN
   Step to reproduce
   1. Place an 800ppi monochrome bitmap image in the document in its original size.
   2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
   3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

   Expected result
   The image is saved without being downsampled to 800ppi.

   Actual result
   The placed bitmap image is downsampled to 300ppi.

   … more

   • 

   • 

   32 votes

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。

   The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

9. Area Type text disappears after editing in Illustrator 30.6 (macOS), Composer recomposition causes inconsistent rendering

   [Environment]
   •Application: Adobe Illustrator 30.6
   •Platform: macOS
   •Language: Korean UI
   •Text Type: Area Type
   •Composer: Japanese Composer
   •Language Options: East Asian Options enabled

   [Summary]
   While editing an Area Type text frame, several characters near the end of the text were modified. Immediately afterward, a portion of the text disappeared.
   The text itself still exists and is selectable, but is no longer rendered correctly.
   The issue is also reproduced in exported PDF files.
   Creating outlines renders all missing text correctly.
   Changing the Composer temporarily restores the missing text, but introduces different layout corruption (first-line indentation becomes incorrect).
   Creating a brand-new Area Type frame and pasting the identical text completely resolves the issue.

   [Workflow]
   The document was created as follows:
   Original document created in Adobe InDesign.
   Exported as PDF.
   Text copied from the PDF.
   New Illustrator document created.
   New Area Type text frames created manually in Illustrator.
   Text pasted into the new Area Type frame.
   No Illustrator document was converted from older versions.

   [Steps to Reproduce]
   Although the issue cannot currently be reproduced consistently, the following sequence produced the problem.
   1. Create a new Area Type text frame.
   2. Paste Korean text copied from a PDF exported from InDesign.
   3. Edit several characters near the end of the paragraph.
   4. Part of the text suddenly disappears.

   [Expected Result]
   •Text remains visible after editing.
   •Paragraph composition remains unchanged except for edited characters.

   [Actual Result]
   •Part of the text disappears.
   •Text object still contains all characters.
   •No text overflow exists.
   •Exported PDF also contains the missing text.
   •Creating Outlines displays all missing text correctly.

   [Investigation Performed]
   The following tests were performed.
   [Font substitution]
   Changed the font to another Korean font.
   [Result]
   Issue remained identical.

   [Text Overflow]
   Verified that no Area Type overflow existed.
   [Result]
   No overflow.

   [Reset Bounding Box]
   Object → Transform → Reset Bounding Box
   [Result]
   No change.

   [Clean Up]
   Object → Path → Clean Up
   [Result]
   No change.

   [Composer Change]
   Changing the Composer temporarily restored the missing text.
   However:
   •first-line indentation became corrupted
   •paragraph layout changed unexpectedly
   •switching Composer again produced different rendering issues
   This suggests recomposition inconsistencies rather than a paragraph formatting issue.

   [New Area Type Frame]
   Created a completely new Area Type frame.
   Copied the identical text into the new frame.
   [Result]
   Everything rendered correctly.
   The issue remained only in the original Area Type object.

   [Additional Observations]
   •The problem is not font-dependent.
   •The problem is not caused by Area Type overflow.
   •The text data itself is intact.
   •Rendering becomes normal after Create Outlines.
   •The issue appears to be tied to the original Area Type object.
   •Recomposition triggered by Composer produces inconsistent layout results.

   [Suspected Cause]
   The issue appears to originate from the internal composition state of a specific Area Type object.
   Possible areas to investigate:
   •Area Type internal composition cache
   •Japanese Composer recomposition
   •Area Type rendering state after editing
   •Korean text layout recomposition

   [Files Available]
   The following can be provided if necessary.
   •Original AI file
   •Screen recording
   •Before/After screenshots
   •PDF export demonstrating the issue

   The issue was isolated through multiple troubleshooting steps, and the only reliable workaround found was recreating the Area Type frame. Since the text content, fonts, and paragraph settings remain identical, this appears to be related to the internal composition state of the original Area Type object rather than user formatting or font corruption.

   *Additional finding
   The same AI file opens and renders correctly in Illustrator CC 2025 without any modification.
   The issue only occurs in Illustrator 30.6.
   This suggests that the problem may be a regression introduced in Illustrator 30.6 rather than a document-specific issue.

   [Environment]
   •Application: Adobe Illustrator 30.6
   •Platform: macOS
   •Language: Korean UI
   •Text Type: Area Type
   •Composer: Japanese Composer
   •Language Options: East Asian Options enabled

   [Summary]
   While editing an Area Type text frame, several characters near the end of the text were modified. Immediately afterward, a portion of the text disappeared.
   The text itself still exists and is selectable, but is no longer rendered correctly.
   The issue is also reproduced in exported PDF files.
   Creating outlines renders all missing text correctly.
   Changing the Composer temporarily restores the missing text, but introduces different layout corruption (first-line indentation becomes incorrect).
   Creating a brand-new Area… more

   •  

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Illustrator not snapping to guides while holding shift key

    Illustrator 30.6 Mac is not snapping to guides while holding shift key.

    When creating a square, so I'm holding the shift key to constrain, it will not snap to a guide. If I let go of the shift key, then it does snap to the guide——but then I don't have an actual square! Why does it not snap to guide if I'm holding the shift key?! Makes now sense, and makes using Illustrator so frustrating. Slows my work down.

    Please fix!

    (Also, Illustrator is STILL NOT snapping to artboard edges--with Smart Guides on or off!)

    2 votes

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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11. カラーフォントを指定したテキストのドロップシャドウが正しく表示されない

    macOS14.7.2
    ver.30.3.

    再現手順
    1. ドキュメント上にポイントテキストを追加し「TEST STRING」と入力。
    2. Trajan Color Conceptフォントを指定する。
    3. 効果→スタイライズ→ドロップシャドウを指定する。
    4. 効果部分がドロップシャドウだけでなく、半調になったテキストが含まれる。

    期待する結果
    ドロップシャドウのみがテキストに追加される。

    実際の結果
    カラーフォントを指定したテキストはドロップシャドウ部分に不透明度が低下した状態のテキストが含まれる。

    EN
    Steps to Reproduce
    1. Add point text to the document and type “TEST STRING”.
    2. Select the Trajan Color Concept font().
    3. Select Effect > Stylize > Drop Shadow.
    4. The effect includes not only the drop shadow but also the text rendered in halftones.

    Expected Result
    Only the drop shadow is applied to the text.

    Actual Result
    Text using a color font includes text rendered with reduced opacity in the drop shadow area.

    • 

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    2 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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12. Live dimensions expand when pasted or duplicated using any method

    If you want to make a copy of existing artwork with dimensions, you have to remember to lock the layer (which gets unlocked anytime you create a new dimension), and select only the artwork, or these live dimensions just die...

    ...but the dimensions don’t get copied over if you copy something with move dialog! There is no such an option in the dialog! And Opt/Alt moving won’t create these! And even duplicating an artboard!!!

    Same deal with Copy and Paste commands.

    Infuriating.

    3 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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13. When artboard is extended layers aren't able to be shown in newly created artboard space

    See video for explanation. Just kidding I'm unable to post a video or Adobe doesn't want me showing their utter incompetence. AI is definetly turning this company into a penny stock before too long.

    2 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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14. Copy via Layers panel “target” selection doesn’t populate external clipboard (works only with Selection Tool)

    When selecting objects using the target (circle) icon in the Layers panel, copy/paste works inside Illustrator but fails when pasting into external applications (e.g. Figma, TextEdit).

    The same objects, when selected using the Selection Tool, copy/paste correctly across apps.

    Tested on AI 30.3 & 29.8.6 on Mac Tahoe 26.3.1

    Steps to reproduce
    - Create a simple shape (e.g. rectangle or circle)
    - In the Layers panel, click the target icon (circle) for the object
    Press Cmd+C
    - Switch to another app (e.g. Figma, Sketch, TextEdit, browser)
    Paste (Cmd+V)

    Actual result
    - Nothing is pasted in external applications
    - Clipboard appears empty or unsupported

    Expected result
    - Objects should be correctly copied to the system clipboard
    - Paste should work in external apps (PDF/SVG/AICB formats), same as when using the Selection Tool

    When selecting objects using the target (circle) icon in the Layers panel, copy/paste works inside Illustrator but fails when pasting into external applications (e.g. Figma, TextEdit).

    The same objects, when selected using the Selection Tool, copy/paste correctly across apps.

    Tested on AI 30.3 & 29.8.6 on Mac Tahoe 26.3.1

    Steps to reproduce
    - Create a simple shape (e.g. rectangle or circle)
    - In the Layers panel, click the target icon (circle) for the object
    Press Cmd+C
    - Switch to another app (e.g. Figma, Sketch, TextEdit, browser)
    Paste (Cmd+V)

    Actual result
    - Nothing is pasted in external applications
    - Clipboard appears… more

    3 votes

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    2 comments  ·  Selection  ·  Delete…  ·  Admin →
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15. Layer thumbnails are not displaying properly (CPU Preview)

    Issue: Layer thumbnails are cropped based on previous zoom state.

    When you open a document that's been previously saved in a zoomed-in state, all visible layers' thumbnails will only show the elements that are visible in the zoom view. That is, elements that were out of view when the document was saved, are no longer visible in their layer thumbnail after reopening the document.

    How to reproduce

    1. Make sure "GPU Performance" is turned OFF in the preferences.

    2. Create or open a document that has many elements in it.

    3. Zoom into a particular area of the document, purposely cropping other parts of the document out of view.

    4. Save the document.

    5. Close and reopen the document.

    6. Notice how the layers' thumbnails only display the elements that were in view.

    Another possibly related bug is when creating elements via scripting. Elements generated outside of the current view are immediately not visible in their layer's thumbnail.

    Some notes:

    • This only occurs when "GPU Performance" is explicitly switched OFF in the preferences (not by using CTRL+E or "View > View using CPU/GPU").

    • This only occurs for layers that are visible. Layers that had their visibility toggled off are not affected.

    • I believe the last version of Illustrator that did not have any of these problems was Illustrator 2024 (v28).

    If needed, I can provide more details and/or screen recordings of the bugs. Just let me know.

    Issue: Layer thumbnails are cropped based on previous zoom state.

    When you open a document that's been previously saved in a zoomed-in state, all visible layers' thumbnails will only show the elements that are visible in the zoom view. That is, elements that were out of view when the document was saved, are no longer visible in their layer thumbnail after reopening the document.

    How to reproduce

    1. Make sure "GPU Performance" is turned OFF in the preferences.

    2. Create or open a document that has many elements in it.

    3. Zoom into a particular area of the document, purposely cropping other parts… more

    2 votes

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    Need More Info  ·  3 comments  ·  Layers  ·  Delete…  ·  Admin →
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16. Preenchimento e linha do vetor saiu fora da seleção

    Como na imagem, enquanto movia o desenho, o contorno e preenchimento ficaram totalmente desalinhado da seleção do vetor

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    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Sizes of vector art is NOT accurate

    When I select a vector graphic (a logo), I go to Transform to set the size.
    I set the size to 3in x 3in
    But when I PRINT and measure the graphic, it is NOT 3in x 3in.
    I have to set the graphic to 3.1in x 3.1in in order to output an actual 3in x 3in graphic

    This has caused me a LOT of issues when I am outputting graphics that need to be a specific size.

    WHY are the transform measurements NOT accurate?

    2 votes

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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18. ブレンドパネルのシフトの数値が正しい数値を拾わない

    macOS26.6/imac27inch/Intel/32GB/1TB
    Illustrator ver.30.8.2

    Step to Reproduce
    1. 2つの図形を用意しブレンドを行う。
    2. 複製を行い2つのブレンドされた図形を並べる。
    3. 一方はブレンドパネルでアピアランスのシフトを90％程度にシフトさせる。もう一方はシフトを50%のままにする。
    4. シフトが90%のものを選択している状態から50%のものを選ぶとシフトスライダーは90%のままで正しい数値を表示しない。

    期待する結果
    シフトが50%で設定されたオブジェクトでもシフト量を正しく表示する。

    実際の結果
    シフトが50%のオブジェクトのみ旧来のブレンドオブジェクトとして扱われるためか、シフトのパラメータを正しく読み込まない。

    Steps to Reproduce
    1. Create two shapes and blend them.
    2. Duplicate the blended shapes and arrange them side by side.
    3. In the Blend panel, set the Shift value for one shape to approximately 90%. Leave the Shift value for the other shape at 50%.
    4. When we switch from selecting the object with a 90% shift to the one with a 50% shift, the Shift slider remains at 90% and does not display the correct value.

    Expected Result
    The shift amount should be displayed correctly even for

    Actual Results
    Perhaps because only objects with a 50% shift are treated as legacy blend objects, the shift parameter is not loaded correctly.

    Please see attached screen record.

    macOS26.6/imac27inch/Intel/32GB/1TB
    Illustrator ver.30.8.2

    Step to Reproduce
    1. 2つの図形を用意しブレンドを行う。
    2. 複製を行い2つのブレンドされた図形を並べる。
    3. 一方はブレンドパネルでアピアランスのシフトを90％程度にシフトさせる。もう一方はシフトを50%のままにする。
    4. シフトが90%のものを選択している状態から50%のものを選ぶとシフトスライダーは90%のままで正しい数値を表示しない。

    期待する結果
    シフトが50%で設定されたオブジェクトでもシフト量を正しく表示する。

    実際の結果
    シフトが50%のオブジェクトのみ旧来のブレンドオブジェクトとして扱われるためか、シフトのパラメータを正しく読み込まない。

    Steps to Reproduce
    1. Create two shapes and blend them.
    2. Duplicate the blended shapes and arrange them side by side.
    3. In the Blend panel, set the Shift value for one shape to approximately 90%. Leave the Shift value for the other shape at 50%.
    4. When we switch from selecting the object with a 90% shift to the one with a 50% shift, the Shift slider remains at 90% and does not display the correct value.

    Expected Result
    The shift… more

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    1 vote

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    0 comments  ·  Blends  ·  Edit…  ·  Delete…  ·  Admin →
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19. The alignment tool isn't working

    STOP UPDATES NOW
    The alignment tool isn't working right now. Thanks. Why don't you find another job instead of justifying your salary by causing more damage to the software.

    2 votes

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    Need More Info  ·  1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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20. Illustrator Share for Review Automatically Links New Documents to Unrelated Older Projects

    Adobe Illustrator Version: 30.8.2
    
    Operating Systems: Windows and macOS (multiple team members affected)

    Our team has been experiencing a recurring issue with Illustrator's Share for Review feature. When opening Share for Review on a document, Illustrator sometimes automatically associates that document with an existing review link from a completely unrelated project.

    This happens even with brand-new documents created from scratch that have never been shared for review. These files were not created from copies or templates of the older documents and are unrelated to them.

    For example, I am currently working on a new Illustrator document, but when I open Share for Review, it immediately displays a review associated with a completely different document from 24 days ago.

    The incorrect review information appears immediately, before I attempt to create or share a review link.

    Steps to Reproduce:
    1. Create a brand-new Illustrator document from scratch.
    2. Design the artwork and save the file.
    3. Open the Share for Review panel for the first time.
    4. Illustrator may automatically display an existing review associated with a completely unrelated document.
    5. Sharing that existing link results in the recipient seeing the older, incorrect artwork instead of the current document.

    When Share for Review is opened on a new document that has never been shared, Illustrator should recognize it as a new document and allow the user to create a new review link. It should never associate an unrelated document's existing review with the current file.

    Illustrator intermittently associates new documents with review links from older, unrelated projects. This can result in customers receiving review links that display the wrong artwork.

    Additional Information:
    - Multiple members of our design team are experiencing this issue.
    - The problem occurs on both Windows and Mac computers.
    - It is intermittent, but has happened repeatedly across different projects.
    - The documents involved are often created entirely from scratch.
    - Selecting "Create New Review Link" worked as a workaround in my most recent instance, but it does not address why unrelated review links are being associated with new documents in the first place.

    Our team regularly uses Share for Review to send designs to customers for feedback and approval. This issue creates a serious reliability concern because customers may receive outdated or completely unrelated artwork.

    It also creates the potential for one customer's artwork to be unintentionally shared with another customer.

    We need to be able to trust that Illustrator is generating and displaying the correct review for the document we are working on.

    Please investigate this issue and advise whether it is a known bug, whether a permanent fix is being developed, and whether there is a recommended solution beyond manually creating a new review link each time.

    Adobe Illustrator Version: 30.8.2
    
    Operating Systems: Windows and macOS (multiple team members affected)

    Our team has been experiencing a recurring issue with Illustrator's Share for Review feature. When opening Share for Review on a document, Illustrator sometimes automatically associates that document with an existing review link from a completely unrelated project.

    This happens even with brand-new documents created from scratch that have never been shared for review. These files were not created from copies or templates of the older documents and are unrelated to them.

    For example, I am currently working on a new Illustrator document, but when I open… more

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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