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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7709 results found

  1. Save as PDF turns rectangles white, regardless of pdf settings.

    Saving a file as a pdf, whether illustrator capabilities are enabled or not, converts my rectangles (made with the rectangle tool (M)) to white. I've tried multiple files, new files, changing from cmyk to rgb and back again, and this keeps happening. If I use the same swatch and draw a shape with the pen tool, this is a non-issue.

    1 vote

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  2. 1 vote

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  3. Inside / outside strokes get silently expanded when you create a pattern with them

    Try these steps:
    1. Create a shape (like ellipse or rectangle)
    2. Make sure you have Inside or Outside option chosen for Align Stroke in the Stroke panel
    3. Object > Pattern > Make (or drag the ellipse to the Swatches panel)
    4. Check the contents of the pattern.
    The stroke gets expanded!

    However, if you copy an object with an Inside / Outside stroke and paste it into the pattern — it doesn’t get expanded and stays live... until you commit editing — only then Ai warns you non-cnetered strokes will get expanded.

    Perhaps Ai should drop a message…

    8 votes

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    1 comment  ·  Strokes  ·  Admin →
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  4. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

    1. Make a simple clipping group
    2. Select clipping path only
    3. Fill it
    4. Send it to back
    5. Save and close the file
    6. Open the file back Illustrator will move the clipping mask back to the top of the group.

    Why this is important?
    1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
    2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

    Take a look at the GIF attached, that shows three methods possible with colored clippings…

    6 votes

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  5. Dimension tool doesn't measure correctly

    So, I went to measure a dieline with the Dimension tool and it measured 9". However, when i selected the dieline and went to the Properties it said it was 8.5". When I actually printed it out and measured it, it was 8.5". This tool is not working correctly. See attached images for further explanation/verification.

    Maybe I am doing something wrong? Can't figure out what that would be though. Thank you for looking into this!

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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    The problem was in the '0' picked as the Precision value in Dimension Tool Options instead of default '0.00'. If you have this value changed by itself, without you ever changing it manually — please comment.

  6. Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024

    When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.

    1 vote

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  7. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    2 votes

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  8. パッケージ 書き出しについて

    作成データをパッケージ化するとリンクファイルを書き出す時とそうでない時があります。
    パッケージオプションで「リンクをコピー」「再リンク」にチェックいれています。

    時々リンクフォルダが作成されますが、一部のリンクのみです。

    作成データをクライアントと頻繁に共有しますので、改善をお願いします。

    1 vote

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  9. 1 vote

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  10. 1 vote

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  11. More issues with Export to svg

    Found another issue with Export to svg in recent updates which means my svg's don't work down stream. Previuosly the first few lines of the svg read as
    <?xml version="1.0" encoding="UTF-8"?>
    <svg xmlns="http://www.w3.org/2000/svg" width="11030.35" height="1557.3" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
    <defs>
    <style>
    .cls-1 {
    fill: #009540;
    }

    but now the svg output has changed and the svg xmlns entry has changed format and some stroke-dasharray stuff has replaced the fill line, as below

    <?xml version="1.0" encoding="UTF-8"?>
    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
    <defs>
    <style>
    .cls-1 {
    stroke-dasharray: 0 0 1.86 1.86;
    }

    This means that the svg as exported…

    1 vote

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  12. Smooth function converts smooth endpoints in a partial selection into sharp ones

    Here I try to smooth a portion of a simple ellipse with extra points added.

    The Smooth tool works as intended — the points stay smooth, the curves does not get any bumps or creases.

    The Smooth slider however treats the now selected portion of the path as a separate thing altogether, caring about the local smoothness only, making the flush smooth connections to the whole curves into sharp ones.

    I now have two creases I never wanted to create (I am smoothing or what?)
    Please rethink how it treats partial selections.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  13. Auto-snapping is unreliable

    Snapping function is often unreliable, snapping to unintuitive objects (fx. an object on an offscreen artboard rather than one next to the object being moved)

    Further - snapping allignment is unreliable, often claiming to snap to allign with an edge, but when placed being off by a tiny bit, scewing layouts.

    2 votes

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    1 comment  ·  Snapping  ·  Admin →
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  14. Creative Cloud Libraries — duplicated library asset not visible in filtered Libraries palette view

    When I have a search filter applied in the Libraries palette in Adobe Illustrator to show only assets whose names start with "icn", and I right-click to duplicate one of the filtered assets, the newly created duplicate asset does not appear in the filtered Libraries palette view. The duplicate is created successfully, but is not shown in the current search results. To see the new asset, I have to retype the "icn" search filter, at which point the duplicate becomes visible.

    Expected result:
    After duplicating a library asset, the newly created duplicate should be immediately visible in the…

    2 votes

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  15. Illustrator prevents Mac display from sleeping due to inactivity

    When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

    1. Change the screen saver to come on after 1 minute.
    2. Leave the Mac idle for over 1 minute.
    3. Screen saver does not start.
    4. Close Illustrator application.
    5. Leave the Mac idle again.
    6. Observe that the screen saver starts and the computer locks after 1 minute.

    After restarting Illustrator, the problem goes away for a short time but then…

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  16. Stroked Clipping Masks get unclipped on file reopening

    Using a clipping mask on photos works, but when I save the file, close it and reopen it, the photos are no longer clipped, but they're grouped with the mask/path instead. I then have to ungroup and reclip them every time I open it. It's happened several times. I should also note that I'm using a stroke color on the path/masks. There's one photo that isn't following the same behavior and it's working properly, but there's no discernible difference between it and the rest of the photos I'm using, whether it be size, mode or whatever.

    1 vote

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  17. テキストのアウトライン化で文字が崩れる

    テキストのアウトライン化で文字が崩れる。納品後に発生に気づきました。早急に対応をお願いします。

    1 vote

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  18. Illustrator breaks lines of Latin area type text without hyphens at arbitrary positions

    It is truly a disaster. Working with packaging in different languages, I experience this problem very often. I am forced to format the text in indesign, convert it to paths and paste it into Illustrator...

    Here a sample file: it seems this issue affects especially Cyrillic, but only in certain fonts.
    Indesign handles it correctly.
    To avoid this, I've made a script that assign the "no break" attribute to every word in a selected paragraph.

    1 vote

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    The font team informs, the font used is a Japanese font, developed by Coji Morishita. Even though it has Latin and Cyrillic glyphs in it, it’s displayed in the Japanese section in the font list, and has a preview rendered in Japanese (when no text is selected and 'Show Font Names in English' is disabled in Preferences > Type.

    CJK fonts, such as this one, allow to break one character per word, and this extends to Cyrillic glyphs these might have, even with the correct language is picked in Character panel.

    The team is considering to treat Cyrillic like non-CJK when the CJK font's Cyrillic is not full-width, but currently sees it as a narrow case.

  19. 警告無しに文字詰めが変化する

    ver.27において、マイナーバージョンリリース又はマイクロバージョンリリースにおいてオプティカルカーニングの仕様が度々変更されています。これ自体は改善の意味合いの強い対応で仕様変更と考えます。
    しかし、仕様変更以前のバージョンの文字組み仕様が異なるにもかかわらず、なんの警告も無しに文字組みが変化します。こういったケースではユーザーに注意を促す警告を表示するべきでしょう。

    再現手順
    1. Illustrator ver.26.5にてエリア内文字を作成し文字間のカーニングを「オプティカル」に設定し、均等配置を指定する。
    2.Illustrator2020形式で保存する。
    3.Illustrator ver.27.9で開いてTツールを用いてエリア内文字にカーソルを入れるか、テキスト自体を移動する。
    4.カーニングの状態が変化する。

    期待する結果
    カーニングが変化する際は警告を表示する。

    実際の結果
    なんの警告もなくカーニングが変化する。

    理想を言えば、既存のファイルに対して新しいカーニング値を自動的に適用せずに以前と全く同じ表示にするのが良いですが、仕様の変更自体は改善の意味合いが強く、仕方ない面もあるかと思います。しかし、編集しているユーザーが、この変化に気が付かない事によりデータトラブルを誘発する可能性もあります。
    これは2022の最終バージョンが書き出す2020形式のファイルでも起こる挙動です。影響を受けるファイルは相当数存在するはずですから、せめて警告が表示されるようにしていただきたいと思います。

    21 votes

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  20. 尺寸标注工具调整字号大小问题

    当使用鼠标点击箭头调整字号时,出现越来越小;当输入固定数值后回车确认,显示数值比输入数值小。如视频:

    2 votes

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    6 comments  ·  Tools  ·  Admin →
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