Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5934 results found
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AMD Ryzen 7 PRO 4750U Radeon GPU not recognized (but works in Premiere, Lightroom)
Illustrator does not use the GPU (Setings->Performance says "Compatible GPU not available", even though below the device is listed under "GPU Details".
However, all other Adobe CC apps (Lightroom, Premiere) do recognize and use the GPU without any problems.
Windows 10, (v2004, build 19041.746); Illustrator 25.2 (64-bit)
3 votes -
"View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles
AI Version: 25.2
OS: MacOS 11.2.1
Using GPU Preview
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)Problem:
- "View Using GPU" is visible and enabled
- Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.Expected Behaviour:
- Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.Workaround:
- Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. …2 votes -
Variable Data Not Working - Illustrator
Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.
I'm trying to import a list of names to swap out for a batch of images.
I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.
The data set comes in, but it comes in blank. None of the names in…
2 votes -
unable to use brush tool
i am unable to use the brush tool every time i click on it
2 votes -
Holding Alt and moving the mouse lags
When holding down alt and moving the mouse, the cursor lags almost like it is being processed at 10 fps. I'm using all high-end components, so it's not an issue with processing power.
3 votes -
Pantone Connect
Hi there,
When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been…
3 votes -
Kerning not working between first two characters of any word
No matter what I do, I can't adjust the kerning between the first two characters of any word in illustrator. The rest of the word can be spaced just fine, just not between the the first two letters. Please help, this is sort of an essential duty of this software.
Windows 10, Adobe Illustrator 24.2.3
2 votes -
Cannot select objects near text object
This is a bug and not an idea.
I cannot seem to select object that are behind a text object, such as the black rectangle in this example. The blue line indicates the edge of the type area.
2 votes -
Path+stroke profile weirdness
Plz examine the file. Two paths with different width profiles when reflected. Bottom one behaviour is good, top path behaves badly. Why would this be ?
2 votes -
Using Undo after accidental selecting text on path corrupts text and can’t be fixed with Undo
Object on top of unlocked text on path.
Sse lasso to select top object but also grab visually blocked text path by accident.
Delete.
Realize corrupted underneath text
Ctrl+Z does NOT fix text.
Please correct this ASAP2 votes -
Dragging across visibility icons in Separations Preview panel doesn’t work
You have to turn off each color individually in separation preview .
With Photoshop you only need to click on a color. Hold down the mouse button and then pull it up or down to switch more colors on or off. So if you want to switch 10 colors off and on again, for example, you have to click the mouse a total of 20 times.
With Photoshop you only need two clicks for this process.
Why isn't this done at Illustrator?2 votes -
Unit increments for Large canvas documents have fractions
Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.
3 votes -
Reflect and Rotate tools don’t keep the last used value
The Reflect Tool doesn't remember the last setting, (e.g. vertical 90º) and instead puts in a random angle.
(Mac OS 10.15.4)14 votes -
文字の整列を実行すると、文字がドキュメントの端に移動する
1.Windows10 Illustrator CC ｖ25.2.3
2.オブジェクトの整列を左揃えにするとドキュメントの左端に移動してしまう。
3.現状の位置で整列してほしい。よろしくお願いいたします。
1 voteご報告の問題は再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
やはり仕様ではなくバグという場合には、こちらにコメントいただければと存じます。よろしくお願いいたします。
Illustrator チーム -
Paths in pattern fill are missing when exported via Export for Screens
When exporting a vector image, some of the paths in my pattern fill are disappearing. It's weird because in the Export for Screens dialog it shows up fine, but when actually exported the paths are missing.
2 votes -
25.2.1 Windows 10 - Occasionally No Fonts Load
I am not sure if this is a reproducible but on Windows 10 1909, since upgrading to Illustrator 25.2.1 will occasionally not load any fonts after opening. The font selection dropdown list is entirely blank and no system fonts or activated typekit fonts show. I have no issue with fonts in any other programs.
2 votes -
Action shortcuts are lost when rearranging action sets
If I manually rearrange the order of my Action Sets by dragging a set up or down in the list, all the shortcuts assigned to the actions in this set are lost.
40 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Duplicate Graphic Styles
Multipage document. Many objects with a specific style, rectangle, 20% gray fill, no line. All assigned graphic style, eg, Box Style. I want to move these objects to a new artboard, so it's select, Copy, Paste In Place, Move specific distance (because I've laid out my art boards precisely). Problem is that I then get Box Style 1, or Box Style 2, and so on.
If I option drag this does not happen. This makes NO SENSE.
Styles are styles. Why would Illustrator be duplicating styles. Makes NO SENSE. Option drag is NOT an efficient way for my workflow. Maybe…
26 votesThis problem is reportedly fixed (finally!) in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.
However, please not there are some known issues with this particular build:
- Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
- Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
- Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.
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Package in Illustrator 2021 not copying fonts - Windows 10
The package functionnality in Illustrator 2021 does not copy the fonts to the package folder. The report doesn't display any error.
The same job was packaged on Mac and worked fine.3 votes -
type tool is fundamentally broken.
Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.
With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem…
3 votes
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