8154 results found

1. warp Effect not working

   I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming at you.!!@

   I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming… more

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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2. A máscara de opacidade não é redesenhada em tempo real / Opacity mask does not redraw in real time

   Amigos, bom dia.

   Após algumas atualizações, tenho notado que o uso do recurso "Opacity mask" em meu Illustrator não consegue apresentar o resultado visual (redesenho) em tempo real. Se eu não forçar a visualização com "View / Outline (Command + Y)" o efeito não pode ser visto.

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3. After about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

   Beyond just a bug, can not use software at all. Illustrator 25.0.1 2021 update after about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

   Dell System
   Windows 10
   Illustrator 25.0.1 (64 bit)

   Removed all Plug-Ins - Still happens
   Uninstall then installed - Still happens with out the plug-Ins

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Scale tool slowing down and not responding correctly

   I am not happy with the 2020 separate Scale tool. I am still getting used to the fact that I have to switch between tools but that is bearable. But the fact that this tool goes crazy makes me want to throw my laptop to the wall. It is way too sensitive to the move of my drawing pen and scales in an undesired direction. Usually, after I lift the pen but still hold the Shift for a second longer, the image/object totally distorts and going steps back lags and stops my work as I have to wait for Illustrator to catch up. Could you please bring back the old scale? Just a simple regular old-school scale? I think it will better the experience, at least this is my point. The new scale tool makes me hate Illustrator and I am on the edge every time I have to use it and that is a lot.

   I am not happy with the 2020 separate Scale tool. I am still getting used to the fact that I have to switch between tools but that is bearable. But the fact that this tool goes crazy makes me want to throw my laptop to the wall. It is way too sensitive to the move of my drawing pen and scales in an undesired direction. Usually, after I lift the pen but still hold the Shift for a second longer, the image/object totally distorts and going steps back lags and stops my work as I have to wait for Illustrator… more

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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5. the color theme panel is not working

   I use the MacBook Pro 13" , version 10.15.7.

   the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Live text displaying incorrectly along with objects/outlined text

   1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

   2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in the T. When I outline the text, and view the file in outline mode the lines appear smooth and as they should.

   I've been speaking with adobe help on twitter, but none of the troubleshooting seemed to fix this issue, and I was provided this link to submit my issue.

   Thank you.

   1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

   2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in… more

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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7. Bugs avec Windows 10 Pro

   De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
   Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
   Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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8. Illustrator 25.1 (64 bits) doesn't open some files on previous versions

   When I try to open some files created a year ago, Illustrator show me an error window which explains that the program have tried to recover the file but partially. When I click open, only an artboard appears and nothing else.

   After that, I close the project and a pop up window ask to rate the recovery functionality. For now it is dreadful. Hope You can fix it soon

   Thank you very much

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team would need to study the files to detect a problem. Please send these to sharewithai@adobe.com

9. Opening a v25 .ai file with illustrator v25.1 causing text issues

   I received an illustrator file from a client that was v25. I already had all the necessary fonts used in the project. I opened it with the latest version (25.1) and the text on almost every artboard was altered in some way. Often all the text in a text box was gone except for a few characters. After downloading AI 2020 I was able to open the project file with the text in tact.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. Get this resizing issue resolved ASAP please

    I have installed the new AI product via cloud services....I can't resize any documents at all.

    Please raise this very high as I'm sure it's effecting many cloud based users.

    Notification woud be great.

    Regards,
    Alistair

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    0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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11. Files not opening

    Files previously created in Illustrator 2021 are not opening with the recent updates.

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12. no puedo hacer que funcione mi Roland Cutstudio

    no puedo elegir el modelo del Roland que es GX24

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    0 comments  ·  Print  ·  Edit…  ·  Delete…  ·  Admin →
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13. Hello Adobe Team,

    Hello Adobe Team,

    We are using Adobe Illustrator 25.1 Version,
    science we updated the 25.1 we are facing Hanging (Software Stop) Issue,

    and we are facing Performance Issue

    Kindly Suggest Us.

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14. disappearing text while converting!

    why does the text disappear when i do convert? please help.
    it causes a lot of trouble, when it goes for a print

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15. Bounding Box Does Not resize

    When pulling the bounding box, what is inside does not resize.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at least address this bug first. Many people are using the Adobe Suite on these new machines, and I hate to see my other apps all mangled.

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at… more

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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17. Recolor artwork screen size

    I can't access the Advanced options as the screen does not fit the max window size

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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18. left toolbox missing

    updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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19. Navigator does not change view

    In V24.02(win10, 64bit) the Navigator panel does not change the View. Wherever you click in the Navigator, the view is just moving in diagonal direction slowly.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Illustrator Causes Crash of iMac

    System information is as follows:

    System: iMac (Retina 5K, 27-inch, 2020)
    OS: macOS Catalina 10.15.7
    Processor: 3.6GHz 10-Core Intel Core I9
    Memory: 64GB 2667 MHz DDR4
    Graphics: AMD Radeon Pro 5500XT 8 GB

    Adobe Illustrator Version: 25.1 (latest update)

    Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including the rest of the Adobe Suite).

    FYI, All other suggested fixes including turning off GPU performance, resetting preferences and disabling fonts (suggestions from support), did not solve the problem.

    If disconnecting the extra monitor continues to work, then this may be a sound temporary fix for others having a similar problem with a similar system configuration.

    Please fix this problem, though. I need to have my extra monitor working.

    System information is as follows:

    System: iMac (Retina 5K, 27-inch, 2020)
    OS: macOS Catalina 10.15.7
    Processor: 3.6GHz 10-Core Intel Core I9
    Memory: 64GB 2667 MHz DDR4
    Graphics: AMD Radeon Pro 5500XT 8 GB

    Adobe Illustrator Version: 25.1 (latest update)

    Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including… more

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