Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8154 results found
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Saved selections change names when copy-pasting into a new document
On Windows 10, using Illustrator 24.0.2.
When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.
Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.
(There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to…
1 vote -
"Distribute" object function is not working properly
You cannot distribute objects. All objects align together in the center.
6 votes -
Crash in exporting PDF
Illustrator 24.3 64bits on Windows 10
The software crash when exporting PDF as a Export for Screens (mutliple format export)
All the formats except PDF are exported on the Outpout folder, but when generating PDF, it's crash randomly (1 success for 5 crashes)
3 votes -
「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった
ver25.1アップデート後
1 vote -
When exporting as PDF with password (to edit/copy), insertion point doesn't move to password entry field
[macOS Big Sur 11.1, Illustrator 25.1]
When saving as a protected PDF (require a password to edit/copy), as soon as you click the checkbox to enable that, the text insertion point always used to jump immediately to the field to enter the password. Now, nothing happens. You have to click the box. There are no other options in that area of the Save as window; you click the box to enable a password, and the only other option is to then enter that password. Always before, text insertion in that field activated immediately upon clicking the checkbox. Now, no. That's…
1 vote -
adobe color themes not responding
I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.
2 votes -
spell check locks AI without file already open to spell check
I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.
1 vote -
Notification Messages are gibberish
Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot
Using macOS Catalina 10.15.7
and Illustrator CC 252 votes -
MacOX Big Sur Laggy
I've noticed two issues with Illustrator 2021 running on macOS Big Sur.
The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.
Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.
2 votes -
My work space including the toolbars doesnt load
when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution
I have attached a exact screenshot of how my interface looks after every launch
2 votes -
Window auto scrolling
When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.
4 votes -
shift does not create square artboard, but uses previous proportions
illustrator 2020 - 24.2.3
mac os catalina 10.15.6in the newest version of illustrator, creating a new artboard while pressing shift just creates an artboard at the same dimensions as the previous one, rather than as a square. having to take the extra steps to manually type in exact square dimensions is a real time suck when i have to create many different sizes on one document. there should be a way to get that old setting back!
4 votes -
Swatches Turn to Spot Colours When You Add to CC Libraries.
Swatches turn to spot colours when you add them to CC Libraries. It would be preferred to change that to process colours as default. Please!
1 vote -
Cannot Save Illustrator CC and Mac OS 11.1 MacBook Pro m1
Cannot save in any format. Previous file worked on saved fine.
1 vote -
Can not update Illustrator or InDesign in Creative Cloud
I need confirmation if the reason I cannot update is due to the Windows 10 version 20H2 by my company OR an issue on the Adobe side. I would like to escalate this matter internally if it is on our company's side. PLEASE ADVISE.
From the manager of the Meritor Infrastructure team:
At current I think we will not be beginning with the testing of the next version
until at least February. The next version will be Windows 10 version 20H2.Please note that Windows 10 version 20H2 is anticipated to be unsupported by
Adobe From October 2021, even though…1 vote -
Can't copy and paste from Graphpad prism 9.0 to AI 25.1
I can paste smaller images but not larger ones. My colleagues who use the same programs on a mac have no issues. Keep in mind that I am pasting multiple independent images at the same time. For example, a transfer of a square will be 4 lines transferred.
1 vote -
Improper transperancy handling
when creating an object with a simple transparency, it renders different siting above a white background vs a white object. I've had someone else recreate to verify it's not just my install. See attached screen shot.
AI 25.1 Mac OS 10.15.7
1 vote -
Paintbrush properties - fill option not working
Can select fill colour however when draw using the paintbrush the fill colour doesn't work - automatically goes back to red stripe option but the line colour is there.
1 vote -
Font activation via FontxplorerX not working after update to 25.1
After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
MacOS BigSur 11.11 vote -
陰影自動轉為圖片
效果－風格化－製作陰影，
或 效果－模糊－高斯模糊存檔後再開啟檔案會自動編成擴充外觀的樣子。
陰影會變成圖片無法修改效果1 vote
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