Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Windows 11 enhance pointer precision
If Windows 11 mouse setting "enhance pointer precision" is off, then Smart Guides and Snapping will not work in Adobe Illustrator v28.
Turning it back on will "fix" the Smart Guides/Snapping, but it'd be nice if we could turn this off and still have Illustrator do what Illustrator should do.2 votes -
Unable to "Save for Web (Legacy)"
When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"
6 votesThe team confirms the bug exists, can replicate it, and is going to fix the problem. Thank you all for the heads up.
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Outline Mode Breaks display when toggling in and out of it.
I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.
1 vote -
copy and paste text
I can no longer copy and paste text into illustrator. HELP
7 votes -
Illustrator often fails to build a smooth blend for paths with mismatched number of anchors
Take a look at the file attached and watch the images attached.
Two curves are blended: one has 4 anchors, another one has 5 anchors.
The blend Ai build has weird irregular slits in the middle.If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.
This happens often in many other scenarios.
The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
Another workaround is to cut curves in pieces and blend in chunks.11 votes -
Envelope Distort, Layers, and Illustrator Performance Bug
I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.So far, the work-a-rounds that…
2 votesAs per the comment from the developer of the LTTR/INK plugin, this issue is going to be fixed in the upcoming update of the tool.
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Add an option for the Transform effect to use visible bounds of a clipping object
Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).
It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.
Check the image attached.
This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right…12 votes -
Colocar novamente as opções da janela de traçado
Não é possível que uma versão nova tenha um retrocesso e fique limitada em algo tão básico como modificar os traçados, falei com o suporte e me confirmaram que realmente não tem mais, não posso modificar o traçado básico para ter pontas ou ser intermitente ou ficar interno, centrado ou externo à forma... que retrocesso é esse?
1 vote -
Illustrator won't export the correct artboards
Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…
1 vote -
Can't change size
The cursor doesn't let me resize anything including text, images and figures.
It only allows me to change places but doesn't let me change the size.1 vote -
libraries changes my units from inches to pixel
Everytime I put an asset into the library and then open that asset the units are in points instead of the original inches it was created in.
1 vote -
Ungrouping - Have to ungroup 5 times before it ungroups
Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.
Illustrator 2024 28.2
1 vote -
Illustrator 2024 Freezes When I Click Save
Anytime the Save button is pressed, it opens the dialog box and immediately freezes. All of the buttons are grayed out besides the option to save to Creative Cloud itself. I cannot save to my computer or hard drive (both have tons of memory). I tried to use Illustrator 2023 and it didn't work either.
I'm running a Macbook Pro 2019 with 32gb RAM and Version 12.3.1 vote -
Libraries are responding super slowly
Interacting with the libraries panel is SUPER slow.
Right clicking on an item takes ~ 15 seconds for the menu to show up.
Selecting something from the menu takes just as long to work.
"adding to library" take 10-15 seconds.
moving/organizing the items in the library takes 10-15 secondsWhile waiting, I can still use the drawing window/artboards no problem.
This started happening last week. (approx feb 26 2024)1 vote -
Bounding Box outside path and wrong dimensions
After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
Hope that is only a bug and not a featureVersion 28.1 (64 bit) on Windows 10
1 voteThis is a feature, and you can disable it.
Go to Preferences > General and turn off Use Preview Bounds option in the bottom right corner.
With this enabled Illustrator includes strokes into the measured bounds.
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Copy and paste
I'm having problems with copying and pasting any object. Every time I need to undo the action and copy again the same object to be able to paste, because the first copy/cutout, that shows me the action actually exist, the program does not allow to paste the object.
6 votes -
Adobe Illustrator 28.1 creates a pdf where the colour space of the custom profile is incorrect
Hello,
Yesterday, after installing the new Adobe Illustrator update to version 28.1
the error I reported earlier came back.
When saving a file with a custom profile
to PDF-X4, the Output Intent profile is incorrectly saved.I have already reported this bug in this thread, which occurred with version 17.8.1 in this thread: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47158804-adobe-illustrator-27-8-1-creates-a-pdf-where-the-c
Video of the error here: https://youtu.be/DAEHEL4xT4o
Original AI File - https://1url.cz/buDu7
PDF created in AI 28.1 - https://1url.cz/auD1t (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")PDF created in AI 27.7 - https://1url.cz/LuD1M
Icc profil - https://1url.cz/CuD1u
Adobe…2 votes -
Illustrator 28.1 crashes after placing or replacing images
Model Name: Mac mini
Model Identifier: Mac14,12
Chip: Apple M2 Pro
Total Number of Cores: 12
Memory: 32 GBA few seconds after placing or replacing an image in Illustrator 28.1 the app quits unexpectedly. Before that, it looses preview.
I rolled back to Illustrator 28 and till now it's OK.1 vote -
使用抓手工具点击画布，画板上的图片出现白边 / White border appears around artboards when panning
使用抓手工具点击画布，画板上的图片出现白边，见视频：
2 votes -
Windows 10 22H2 / Illstrator 28.3で正常に起動しない
- Windows 10 22H2 / Illstrator 28.3
- Illstrator 28.3の起動
- 正常な起動
- アプリケーションが応答しない
28.3にアップデートしたところ、正常に起動しなくなりました。アプリケーションが応答しません、となります。ひとつ前のバージョンでは正常に起動しておりました。
正常起動しなくなった後
a. ウイスル対策ソフト無効化
b. AIの環境設定ファイルの削除
c. AIのアンインストールおよび再インストールを試しましたが、状況は改善せず。
また、Windows 11 23H2環境では、28.3も正常に起動します。
1 vote
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