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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7710 results found

  1. Translate Mistake

    In the "Your files" in homepage and language setting as Traditional Chinese , there is a existing mistake about translation. In English, the word "Replicate" should be translated as "複製" in Traditional Chinese, rather than "复制" it's in Simplified Chinese. Hope your company can translate corresponding to the local language.

    2 votes

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  2. テキストボックス内での強制改行

    Adobe Illustrator 28.1、OS13.6.3、OS11.7.10

    テキストボックスで均等配置(最終行左揃え)を使用。テキストにtabを挿入しsift + 改行 (強制改行)すると落ちます。
    別のmac(os11.7.100)でも検証しましたが落す。

    2 votes

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  3. Gradients with opacity act as a clipping mask for objects behind them

    When working with complex groups and gradients, often times an object with a semi-transparent gradient ends up removing the graphics from grouped items below it.

    The solution I've found is to ungroup and regroup items, but I feel this shouldn't happen in the first place. It also disrupts my workflow and how I group items in the first place.

    I don't know how to describe the steps to recreate it, other than "it happens sometimes." I think it happens more often if I've created Blends, even if those blends have been expanded.

    The images attached show two examples of what's…

    2 votes

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    1 comment  ·  Gradients  ·  Admin →
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  4. Canvas is flickering after waking the computer up

    Flickering around the artboard when the type tool is selected. The system had been in sleep mode for about an hour. When I returned, dragging my mouse over the window, the area surrounding the artboard flickered. Every mouse movement made the background flicker. It did not happen if the window was not the foremost window active.

    1 vote

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  5. Modifying paragraph / character style doesn't trigger the unsaved changes flag

    Illustrator doesn't prompt to save changes to paragraph styles if no other changes are made to a document.

    To reproduce:
    1. Create a document, add a paragraph style, save and close.
    2. Reopen document, modify the paragraph style, close document.

    Expected:
    At the end of step 2, when closing the document, Illustrator should ask if I want to save my changes, but it does not. After modifying the paragraph style, I can also see that the asterisk (*) does not appear next to the filename on the current tab, which normally indicates unsaved changes.

    28.2 on macOS 12.6.5

    3 votes

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  6. Recovery file missing regardless of auto save feature turned on

    The Auto save feature is on but I dont have any version of the file autosaved even after 6 to 8 hours of working on the file.

    1 vote

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  7. 1 vote

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    1 comment  ·  Tools  ·  Admin →
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  8. 'Share a review link to your file' advertisement dialog still pops when disabled

    Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
    I would like to see it go away forever.

    It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.

    Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud…

    7 votes

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  9. When i save a document as a PDF the first page is empty

    When i save the file as a PDF the first page is empty, the rest of the document is ok but the first page is blanc

    0 votes

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  10. Take long time when create new file / open file / save file on local

    I'm using macbook m2, I just downloaded Ps and Ai from Adobe Creative Cloud. Ps is normal but Ai always loading (about 3mins) when I create new file, open file and save file. Please help me fix it.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. 1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  12. 1 vote

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    2 comments  ·  Launch  ·  Admin →
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  13. Image resolution differs depending on image orientation

    When placing an image in Illustrator, the image format is HEIC, and in portrait mode or landscape: The landscape picture shows the amount of ppi as 1 logical number. The portrait mode picture shows 2 numbers for ppi, and they are totally different.

    1 vote

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  14. Blurry Image

    It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you

    1 vote

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  15. Program immediately crashes

    In Swatches panel, when clicking on 'Swatch Options' icon, program crashes immediately. closes and bug report window comes up.

    iMac 2023
    Apple M3
    8 GB
    macOS Sonoma 14.5

    1 vote

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  16. I can't save files

    I can't save files.
    Whenever I try to save any of them, a notification comes up which says that the file cannot be found.

    1 vote

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  17. "Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from…

    2 votes

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  18. Blank PNG export

    Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.

    1 vote

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  19. 3D Extrude & Bevel

    I've been working with some of my previous design clients and noticed that when I add the extrude and bevel to a rectangle shape and I choose the draw hidden faces function it just don't show up when I do the expand appearance. I tried to edit by going back to the appearance panel and deactivate and then reactivate it then it worked. Has anyone got this before or it's only me ?

    1 vote

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  20. First colour value should be highlighted by default

    When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

    A near identical request as this one I recall from a while back:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

    The UI should operate this way by default for any pop-up type dialog/panel.

    4 votes

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