7796 results found

1. The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)

   The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The behavior stopped after updating Illustrator.

   If you experience something similar, please share details and upvote.

2. Dash offset defined by a negative strokeDashOffset value is not respected when a stroke is outlined

   Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.

   It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.

   It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.

   Please fix the bug and make the Expand Stroke to respect the setting.

   Also, in the GIF attached I am using the plugin, but we just need a native way to set this up via UI in Ai. Here is a request — https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44269380-a-dashed-line-tool

   Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.

   It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.

   It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.

   Please fix the bug… more

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   5 comments  ·  Strokes  ·  Delete…  ·  Admin →
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3. Illustrator window moves behind all other windows when you reposition the frame

   When selecting a window in Illustrator it immediately falls to the background as I move it around. VERY obnoxious.. this is also happening in Photoshop.

   Mac Studio, 64gb, Ventura 13.2.1, latest version of AI and PSD.

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   15 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Opacity for list objects (bulleted or numbered) lost after closing a file

   When you reduce the opacity of a text object that contains a list - either just a list or a list plus "normal" text, that opacity gets deleted once you have saved the file. It's not even saved into the PDF part of the file.
   If you apply the opacity at the Character level or if you create an additional fill for the text object and then apply reduced opacity, it works.

   Version 28.3
   MacOS Monterey 12.7.1

   Please see also: https://community.adobe.com/t5/illustrator-discussions/bulleted-and-numbered-text-opacity-bug/m-p/14512837#M402363

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Unable to place image files of any kind into Art Illustrator

   Illustrator v 28.4.1
   When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files

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   Resolved (Comments Open)  ·  2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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6. Crash when clicking on options in … (More Options) popup in the Properties panel

   This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

   I remember I reported that while ago, but got no reply and obviously no attention from support team.

   Top of the crash report:

   Process: Adobe Illustrator [44604]
   Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
   Identifier: com.adobe.illustrator
   Version: 28.3.0 (28.3.0)
   Code Type: ARM-64 (Native)
   Parent Process: launchd [1]
   User ID: 501

   Date/Time: 2024-03-23 20:18:35.4441 +0200
   OS Version: macOS 13.6.5 (22G621)
   Report Version: 12
   Anonymous UUID: 7ABCBAF3-9B93-72F9-4C87-153C354F26DA

   Sleep/Wake UUID: 6FE71DB3-8669-425E-9C7F-EC00BE3DEEFF

   Time Awake Since Boot: 380000 seconds
   Time Since Wake: 1440 seconds

   System Integrity Protection: enabled

   Crashed Thread: 0 Dispatch queue: com.apple.main-thread

   Exception Type: EXCBADACCESS (SIGSEGV)
   Exception Codes: KERNINVALIDADDRESS at 0x0000000000000000
   Exception Codes: 0x0000000000000001, 0x0000000000000000

   Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
   Terminating Process: exc handler [44604]

   VM Region Info: 0 is not in any region. Bytes before following region: 4334239744
   REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
   UNUSED SPACE AT START
   --->
   
   __TEXT 102574000-1039a8000 [ 20.2M] r-x/r-x SM=COW ...e Illustrator

   Kernel Triage:
   VM - (arg = 0x0) pmapenter retried due to resource shortage
   VM - (arg = 0x0) pmapenter retried due to resource shortage

   Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
   0 TransformPalett 0x13e3d6928 0x13e3c4000 + 76072
   1 TransformPalett 0x13e3d4fec 0x13e3c4000 + 69612
   2 TransformPalett 0x13e3e71b0 0x13e3c4000 + 143792
   3 TransformPalett 0x13e3da9a0 0x13e3c4000 + 92576
   4 TransformPalett 0x13e3cf194 0x13e3c4000 + 45460
   5 TransformPalett 0x13e3d0c4c 0x13e3c4000 + 52300
   6 TransformPalett 0x13e3cf80c 0x13e3c4000 + 47116
   7 dvaui 0x106b78220 0x106b04000 + 475680
   8 dvaui 0x106b76a70 0x106b04000 + 469616
   9 dvaui 0x106b775b4 dvaui::controls::UIInteractiveControlView::FinishInteractiveChange() + 48
   10 dvaui 0x106c64a64 dvaui::controls::UITextEdit::TextMessageNotify(dvaui::controls::TextEditAction, dvaui::controls::OSEditText*) + 388
   11 dvaui 0x106be5928 dvaui::controls::UINumberEdit::TextMessageNotify(dvaui::controls::TextEditAction, dvaui::controls::OSEditText*) + 24
   12 dvaui 0x106b3550c dvaui::controls::OSEditText::SendTextEditAction(dvaui::controls::TextEditAction) + 168
   13 dvaui 0x106b2c6e4 dvaui::controls::OSEditTextItemMAC::UIFocusChanged(dvaui::ui::FocusChangeReason) + 128
   14 dvaui 0x106e4fac8 dvaui::ui::UINode::UIDispatchFocusChange(std::1::list<boost::intrusiveptr<dvaui::ui::UINode>, std::1::allocator<boost::intrusiveptr<dvaui::ui::UINode>>> const&, dvaui::ui::FocusChangeReason) + 76
   15 dvaui 0x106e4fcf8 dvaui::ui::UINode::UIUpdateKeyboardFocusStateDueToLoss() + 192
   16 dvaui 0x106e6bd14 dvaui::ui::UIDialog::UIActivationChanged(dvaui::ui::UINode::WindowActivation) + 28
   17 dvacore 0x104bc6a24 0x104b6c000 + 371236
   18 Adobe Illustrator 0x102b509d8 0x102574000 + 6146520
   19 dvacore 0x104bc691c dvacore::config::ExecuteTopLevelFunction(std::__1::function<void ()>, bool*) + 92

   This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

   I remember I reported that while ago, but got no reply and obviously no attention from support team.

   Top of the crash report:

   Process: Adobe Illustrator [44604]
   Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
   Identifier: com.adobe.illustrator
   Version: 28.3.0 (28.3.0)
   Code Type: ARM-64 (Native)
   Parent Process: launchd [1]
   User ID: 501

   Date/Time: 2024-03-23 20:18:35.4441 +0200
   OS… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. I get an error when exporting SVG in ver28.5

   I get an error when exporting SVG in ver28.5. There is no problem in v27.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. 新規ファイルを保存しようとするとクラッシュする

   新規ファイルを立ち上げて、保存しようとするとクラッシュする
   イラストレータが固まり、強制終了することになる。

   1.メニューのファイルから保存できない
   ・保存
   ・別名で保存
   2.ショートカットキーでも保存できない
   ・保存(⌘ S)
   ・別名で保存(shift ⌘ S)
   全て同様。
   新規ファイルを作成できないので、既存の作業済みのファイルを活用することでなんとか新しいファイルに作り替えている。
   ※既存のファイル（すでに名前があるファイル）は保存(⌘ S)できるが、別名保存（shift ⌘ S）にするとクラッシュする
   ↓
   イラストレータを立ち上げる前に以前作業したファイルをコピーして、リネームしてから、ファイルを開いて、レイヤーや画像、テキストなど、全て削除してから、作業しています。
   もう何ヶ月もこのような状態で、とても使いにくいです。
   バージョンアップも、creative cloudからアンインストールも試したが、状況は変わりませんでした。
   解決策があれば教えていただきたいです。

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. 文字パネルで合成フォントを選択すると、テキストの操作ができなくなる

   文字パネルで合成フォントを選択する操作を行うと、
   ・テキスト自体が表示されなくなる
   ・表示されていても他のフォントに変更できなくなる
   ・文字化けのような状態になることもある
   ・このバグが発生しているテキストオブジェクトをコピーすると「オブジェクトをコピーできません。メモリが足りません。ID：-108」というエラーが発生する
   ・まれにバグが発生しないこともあり、再現性や規則性は不明
   などの不具合が発生します。

   いずれにせよ、この不具合が起きるとテキストツールでの操作やドキュメントの保存が一切できなくなってしまいます。
   合成フォントではない通常のフォントを使用していても、まれに「同じ名前の合成フォント「○○」が既に存在します。」というエラーが発生し、その後Illustratorはフリーズします。

   Illustrator 28.5, 28.4.1, 27.9.4でこのバグを確認しています。
   OSバージョンはWindows 11 Pro 10.0.22631 ビルド 22631です。

   ・環境設定の削除やアプリケーションの再インストール
   ・グラフィックドライバの更新
   ・PCの再起動
   ・SFCやDISMなどのOS修復
   ・FNTCACHE.DATの削除
   などの操作も行いましたが解決しませんでした。

   不具合の様子をキャプチャしたものを添付しております。
   解決策をご存じの方はいらっしゃいますでしょうか。よろしくお願いいたします。
   （Adobe Communityの方にも同じ内容で報告しました。）

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   1 comment  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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10. Confusing repeated profile mismatch warning

    When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
    Using the Place command it will give you a warning about the Profile mismatch.
    When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
    This is confusing, the document is not the Illustrator document, but the linked image.
    If there are more linked images with a different profile, it will repeat the warning.
    I would like to see a warning when drag/drop an image with a profile mismatch.
    I would like to see clearly that the mismatch is about the image and not the document when opening the Illustrator document.
    I would like to have an Apply to All button/checkbox when multiple images mismatch the document profile.

    See:
    Add "Apply to all" button to Embedded Profile Mismatch window
    http://illustrator.uservoice.com/forums/333657/suggestions/36796075

    This also:
    Option to assign chosen profile selection to all open documents in Missing Profile box
    http://illustrator.uservoice.com/forums/333657/suggestions/46750168

    When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
    Using the Place command it will give you a warning about the Profile mismatch.
    When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
    This… more

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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11. MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

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    2 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Gerald, please share an example. Without a test file an investigation can’t start.

12. New document screen doesn't close upon creating new document, locking me out of program

    The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never upon starting the program.)

    The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never… more

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Flickering when zooming with animation after update to Illustrator 2024 28.3

    I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).

    After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
    Also when I try to reset preferences while opening Illustrator it won't let me, creating a bug and a freeze

    I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).

    After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
    Also when… more

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7 and there it works as it should. But if I upgrade to version 27.8.1, the error is back.

    I have uploaded a video where you can see this. The link is here: https://youtu.be/nVlqHXCEx3s

    Strangely, it works for me and my colleague, where we also already have version 27.8.1, so far. Why it does for us but not for my colleague, I have no idea.

    I am posting the original file below, and then the PDF created at my colleague's place in version 27.8.1 and in version 27.7. Also the profile and Acrobat settings used and the PDF.

    I don't know where else to report this error, hopefully someone here will notice.

    Does anyone else have a similar problem as well?

    Ales

    Original AI File - https://1url.cz/Huwaj
    PDF created in AI 27.8.1 - https://1url.cz/puwaD (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

    PDF created in AI 27.7 - https://1url.cz/nuwaC
    Icc profil - https://1url.cz/GuwaU
    Adobe PDF Setting - https://1url.cz/Muwag
    Adobe Illustrator Setting - https://1url.cz/cuwaS

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7… more

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified the problem and working on the solution. Thank you for the report and the comments.

15. The ignoreWhite property of tracingOptions does not work

    Illustrator v 28.0 - Image Trace option check box for Ignore White has been replaced with Ignore Color and an eyedropper option. While I think this is a good addition for manual use, it appears to have somewhat broken the ability to use image trace properly in javascript as the change has made the original "tracingOptions.ignoreWhite = true" no longer work. I suspect there is now an additional option/variable responsible for the color to be ignored's selection but it doesnt appear to be refferenced in any of the current documentation. I've tried adding the method for Abutting (also undocumented) as to enable ignore white option. I've also tried to blindly implement an option for ignorColor to establish a color. but still can no longer use any script that depends on white being ignored from an image trace. This is a fairly sizable setback for my workflow which worked fine before the update. Any feedback on this issue (particularly if someone in the know can provide the options that now need to be set in a script for image trace to ignore white) would be greatly appreciated.

    Illustrator v 28.0 - Image Trace option check box for Ignore White has been replaced with Ignore Color and an eyedropper option. While I think this is a good addition for manual use, it appears to have somewhat broken the ability to use image trace properly in javascript as the change has made the original "tracingOptions.ignoreWhite = true" no longer work. I suspect there is now an additional option/variable responsible for the color to be ignored's selection but it doesnt appear to be refferenced in any of the current documentation. I've tried adding the method for Abutting (also undocumented) as… more

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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16. 스포이드로 다른 쉐입을 찍으면 흰색깔로 바뀝니다.

    원래 스포이드로 다른 쉐입을 찍으면 그 쉐입이 가지고 있는 속성(색깔, 획 등)이 모두 복사되어 들어와야 되는데 적용이 안됩니다.
    무조건 흰색으로 바뀝니다.

    버전: 2021 (최신 버전도 똑같음. )

    운영체제:

    12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
    32.0GB(31.8GB 사용 가능)
    64비트 운영 체제, x64 기반 프로세서
    Windows 11 Home

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    1 comment  ·  Actions  ·  Delete…  ·  Admin →
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17. Text Input Fields Displaying as Broken Text

    Sonoma 14.5 running on MacBook M1 Pro.

    All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.

    The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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18. Entering a new value for width or height in Properties Panel sometimes add the value to the old one instead of replacing it

    If I enter a new value for either W or H in Properties then it will take that new value and add it to the initial one.

    I did not provide any input for a additive value. It does not happen every time but here and there an instance like that will occur.

    Say the shape is 1024px by 1024px and I wanted to make it 2048px by 1024px.
    Ai will then sometimes make it 3072px by 3072px.
    Other times it will just scale the shape up to fill the entire workable space in Ai.

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    0 comments  ·  Properties Panel  ·  Edit…  ·  Delete…  ·  Admin →
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19. Recolor Artwork tool broken

    Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
    1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
    2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
    I have tried closing the program and restarting program, restarting computer, closing all but working file.

    Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
    1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
    2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
    I have tried closing the program and restarting program,… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Nested Linked AI Files don’t display proper fonts

    Nested or linked AI files inside other AI layouts are not letting the fonts come through. It renders to default font.

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    4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the comment, the issue was with a font manager program (this time Typeface for Mac specifically), and fonts not being fully activated.