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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Nested Linked AI Files don’t display proper fonts

    Nested or linked AI files inside other AI layouts are not letting the fonts come through. It renders to default font.

    1 vote
    4 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

  2. Paste in front places objects in a wrong position

    Just updated to Illustrator 28.3 on macOS Ventura 13.4 on iMac 19,1.
    Paste in front is fine on current artboard copied from. But paste in front does not land in corresponding location on another target artboard.
    i.e. - copy text or art from artboard A. Paste in front artboard A lands in exact same spot. Paste in front artboard B (same size, but to the right of A) lands at -6.568" @ 139.125° from artboard A location (up and to the left). Artboard C (2nd document) lands up and to the left -19.6735" @ 169.064° of expected location.

    1 vote
    3 comments  ·  User Interface  ·  Admin →
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  3. Generated Pattern Glitch in 28.6

    In the newest release of Adobe Illustrator (28.6), when I use the generated pattern feature, the pattern does not match up along the edges (does not create a seamless pattern). When I switch back to the previous version, I do not have this issue.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. Pattern shifts when opening a SVG file

    When I try to open an SVG file with patterns, they seem to randomly shift. It might be an issue with the origin point, but I'm not sure. When I open the SVG file in Inkscape or an internet browser, everything appears fine. However, in Illustrator, the patterns always shift regardless of the settings and preferences.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. レビュー用に共有のページがエラーばかりでほとんど見れない

    タイトルのとおりですが、共有ページへのリンクを開いてもほとんどエラーでページが表示されません。自分だけではなく、会社の同僚もみんな同じ様な状態です。リロードしてもスーパーリロードしても全く関係なくエラーが出続けます。もう通算数百回くらいエラーが出ていますがまるで改善されないため報告に来ました。たまにエラーが出るくらいならまだよいのですが、たまにちゃんとみれる（5回中1回くらいはちゃんと表示されます）というような状態なので早急に改善をお願いできますか。

    1 vote
    2 comments  ·  Other...  ·  Admin →
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  6. Modifying paragraph / character style doesn't trigger the unsaved changes flag

    Illustrator doesn't prompt to save changes to paragraph styles if no other changes are made to a document.

    To reproduce:
    1. Create a document, add a paragraph style, save and close.
    2. Reopen document, modify the paragraph style, close document.

    Expected:
    At the end of step 2, when closing the document, Illustrator should ask if I want to save my changes, but it does not. After modifying the paragraph style, I can also see that the asterisk (*) does not appear next to the filename on the current tab, which normally indicates unsaved changes.

    28.2 on macOS 12.6.5

    5 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. Swatches panel does not remember the size of chips when toggling List / Thumbnails view

    When I choose to display Large Thumbnail View in Swatches panel’s flyout menu, I expect Ai to respect my size choice and remember it, when I use the two buttons in the panel itself to switch List / Thumbnails modes.

    Instead, Illustrator forces it to Small (which can be OK, since I never chose the List to be large) and does not even remember my previous choice when I switch back (which is totally not OK).

    See the GIF, please.
    Love and honor user data. This is what we use the app for — to create data. This includes not…

    7 votes
    1 comment  ·  User Interface  ·  Admin →
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  8. Reproducible crash > flatten transparency w/ text to outlines, then direct selection

    I've been getting a lot of crashes after flattening a linked PDF and then selecting an area with a significant amount of vector outlines (i.e. a few paragraphs of text or a complex drawing). Illustrator instantly crashes when I make the selection with the white arrow direct selection tool.

    I can send you an example PDF and AI file that contains a full explanation of how to reproduce the crash. To be clear, it's not just this PDF file – I'm getting crashes with many different PDF files from various sources when I perform similar operations on them.

    This is a…

    1 vote
    2 comments  ·  Selection  ·  Admin →
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  9. Illustrator 2024 keeps crashing, no crash report, no recovery files

    I've been using Illustrator on my desktop since 2019, I haven't changed anything on my setup in terms of hardware or software. Illustrator was working perfectly fine up until lately (within the last 2 months). I've worked on large files and multiple files with heavy memory loads perfectly fine. But now, I can barely have two Illustrator documents open without it crashing. A crash report doesn't pop up and it doesn't save my recovery files even though I have that function enabled. I have one document open right now, it only has two photos and a shape with a gradient,…

    2 votes
    2 comments  ·  Performance  ·  Admin →
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  10. Shift + F puts screen in presentation mode.

    WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.

    I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...

    2 votes
    3 comments  ·  User Interface  ·  Admin →
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  11. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

    Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
    Les problèmes sont:
    - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
    - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

    Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

    Merci d'avance,

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  12. Illustrator crashes when saving big files

    Please have Illustrator stop crashing when opening big files and when you hit COMMAND + S to save... SAVE THE FREAKING DOCUMENT

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  13. Layers’ colors get messed up when moving objects in and out of sublayers

    When moving an artwork onto another layer the indicator-color changes as expected. If the new layer however is nested in another layer, and the artwork is moved from the nested layer onto the parent layer, the indicator color remains the nested layers color.
    This can be fixed, by closing and opening the childview of the parent layer.
    Also this does not apply, if the artwork is moved directly onto the layer and not between existing artworks on that layer.

    01 - Artwork is moved onto a new layer
    02 - New layer is nested in an parent layer
    03 -…

    8 votes
    5 comments  ·  Layers  ·  Admin →
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  14. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.…

    2 votes
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  15. App freezes when battery is low

    The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.

    4 votes
    3 comments  ·  Performance  ·  Admin →
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  16. The sending back action will not work

    The function to send back on another object is not working.

    1 vote
    1 comment  ·  Properties Panel  ·  Admin →
    How important is this to you?

  17. Exporting a batch of artboards as SVG results in wrong files

    I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then…

    4 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  19. Allow to delete custom Scales in Dimension Tool Options

    I made a mistake defining a custom scale and now I can’t delete it. It stays there and reminds me of my mistake and messes up with my choice when I need to pick a proper one.

    How can I delete it without reinstalling the whole app of purging some settings in some file, buried deep in the extensive bowels Illustrator has?

    Then — I don’t need some of the default scales it has. How can I hide these, to go to my defined scales faster?

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  20. Error with app.executeMenuCommand('Adobe Stroke Palette')

    en_US

    In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.

    ![mrap.png](mrap.png)

    Script to Execute

    try {
  app.executeMenuCommand('Adobe Stroke Palette') ;
} catch(e) {
  alert(e) ;
}

    Actual Result

    The following error occurs.

    エラー: an Illustrator error occurred: 1346458189 ('MRAP')

    Expected Result

    Stroke panel is displayed.

    Steps to Reproduce

    1. Uninstall any non-Japanese version of Adobe Illustrator that is installed
    2. Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
    3. Install and launch Adobe Illustrator
    4. Execute the…
    10 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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