8145 results found

1. JPEGs export with 96 ppi when in CMYK

   When I export an ai file to JPG I get a resolution of 96*96 ppi.

   See thread.
   https://community.adobe.com/t5/illustrator-discussions/export-to-jpg-wrong-size-zoom-in-web/m-p/15116474#M433812

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Fliped lettter raster

   When text is flipped (horizontally or vertically) it appears pixelated / rasterized / aliased.

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   2 votes

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Illustrator prevents Mac display from sleeping due to inactivity

   When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

   1. Change the screen saver to come on after 1 minute.
   2. Leave the Mac idle for over 1 minute.
   3. Screen saver does not start.
   4. Close Illustrator application.
   5. Leave the Mac idle again.
   6. Observe that the screen saver starts and the computer locks after 1 minute.

   After restarting Illustrator, the problem goes away for a short time but then starts again. It does not seem to be connected with having an unsaved document open. The last time I tested it, there were no unsaved files.

   Mac OS Sonoma 14.6.1
   Illustrator 2024 version 28.6

   When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

   1. Change the screen saver to come on after 1 minute.
   2. Leave the Mac idle for over 1 minute.
   3. Screen saver does not start.
   4. Close Illustrator application.
   5. Leave the Mac idle again.
   6. Observe that the screen saver starts and the computer locks after 1 minute.

   After restarting Illustrator, the problem goes away for a short time but then… more

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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4. [ExtendScript] TextFrame cannot be selected after creating

   In script, after creating a new TextFrame it cannot be selected the first time.

     (function () {
   
       if (0 === app.documents.length)
           return alert('Please open a document and try again.');
   
       var doc = app.activeDocument,
           results = ['Results:'];
   
       // experiment 1
       var tf1 = doc.textFrames.add();
       tf1.contents = '1. created, selected:';
       tf1.selected = true;
       results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
   
       // experiment 2
       var tf2 = doc.textFrames.add();
       tf2.contents = '2. created, selected twice:';
       tf2.selected = true;
       tf2.selected = true;
       results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
   
       alert(results.join('\n'));
   
     })();
   

   Expected results: both tests would pass.
   Actual results: only the second test passes.

   See the discussion at this forum post.

   Note: this only seems to happen with a TextFrame. PathItems, for example don't show this bug.

   In script, after creating a new TextFrame it cannot be selected the first time.

     (function () {
   
       if (0 === app.documents.length)
           return alert('Please open a document and try again.');
   
       var doc = app.activeDocument,
           results = ['Results:'];
   
       // experiment 1
       var tf1 = doc.textFrames.add();
       tf1.contents = '1. created, selected:';
       tf1.selected = true;
       results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
   
       // experiment 2
       var tf2 = doc.textFrames.add();
       tf2.contents = '2. created, selected twice:';
       tf2.selected = true;
       tf2.selected = true;
       results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
   
       alert(results.join('\n'));
   
     })();
   

   Expected results: both tests would pass.
   Actual results:… more

   6 votes

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   3 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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5. Using scrollbars with a Wacom while editing text results in sticky cursor that will not stop scrolling

   Using the handles in the horizontal and vertical scrollbars while text is being edited results in the cursor 'sticking' to the scrollbar and not releasing. Pressing esc, alt-tabbing away all seem to have no effect, after about 30s it stops and if I have minimised everything with Win+M. Unsure if it is purely time-based or not.

   This only seems to occur when using a Wacom, the same interaction with a mouse does not suffer from the same sticky cursor.

   Steps to repro:
   - create a text object, and leave the cursor live inside the object. Doesn't seem to make a difference if any characters have been typed or not.
   - using a wacom stylus (e.g. Inutos) click and drag on either the horizontal or vertical scoll handles. This should result in the scoll handle 'sticking' to the cursor (e.g. scrolling with all cursor movement), with no obvious way to release it.
   - Clicking within the scrollbar also causes abnormal behaviour (instead of scrolling in the direction clicked relative to the handle), but this is harder to identify exactly what's going on. It locks the system up for a while, and appears to have stacked all the inputs while in the locked state.

   Expected behaviour:
   Clicking and dragging a scrollbar handle while editing text would be expected to scroll as normal, and either cancel the text edit in its current state, or keep the edit active, either would make sense.

   Cheers.

   Win 11, Illustrator 29.3.1.

   Using the handles in the horizontal and vertical scrollbars while text is being edited results in the cursor 'sticking' to the scrollbar and not releasing. Pressing esc, alt-tabbing away all seem to have no effect, after about 30s it stops and if I have minimised everything with Win+M. Unsure if it is purely time-based or not.

   This only seems to occur when using a Wacom, the same interaction with a mouse does not suffer from the same sticky cursor.

   Steps to repro:
   - create a text object, and leave the cursor live inside the object. Doesn't seem to make a… more

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Edit Gradient Issue

   As you can tell by the picture, I've clicked on an object that already has a gradient, but it does not give me the option to click 'Edit Gradient' and it does not already show me the gradient line over top of the object so I can manipulate the sliders. However, when I clicked on the object below (which also has a gradient) it did give me the option to click "Edit Gradient"

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   1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please share the test file! It’s hard to tell anything by the image alone.

7. PDFs make AI crash

   I use PDFs for proofs to send to clients. They tend to make AI crash more than any other issue I have.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. コントロールパネルから塗りや線の色を変更する際、カラースライダーに数値を入力してからスライダーを動かすと数値やスライダーやカラースペクトルの表示が消える

   コントロールパネルから塗りや線画を変えるためにカラースライダーに数値を打ち込んだ後スライダーをマウスでドラッグするとカラーパネルに表示されているカラースライダーやカラースペクトルなどの表示が消える。それまで打ち込んでいたカラーの数値が変わったり変わらなかったりする。

   Windows11　アドビCC

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   2 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. Path offset with decimals

   There are decimals in the path offset, resulting in significant errors

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. After updating Illustrator 2023 to v27.9.2, the name gets changed to Illustrator 2024

    After updating, the name should remain the original, Illustrator 2023.

    using: macOS 12.7.4
    language: Japanese

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    31 votes

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    4 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Megumi responded

    Verified this bug was fixed with 27.9.3 92 build.

11. Artboard orientation changes from vertical to horizontal (portrait to landscape) by itself

    After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
    By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20 artboards in the document.

    After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
    By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20… more

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    18 votes

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    18 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is pushed into Global Availability build 28.6.

    If it misbehaves still — please comment back.

12. Preview in PNG export options panel doesn't work

    There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Illustrator 28.3

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    17 votes

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    19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reported to be fixed in general build 29.7.1

    Please test and comment if it really works as expected

13. 別の変数ライブラリを読み込むと「不明なエラー」がでる

    ・すでに変数ライブラリが読み込まれている
    ・１つの変数に複数のオブジェクトを割り当てている

    このようなとき、変数＞変数ライブラリの読み込み、から別の変数を読み込もうとすると、
    「不明なエラーのため、フィルター処理を完了できません。」
    と表示されるバグがありますので、報告します。

    なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で１つしか割り当てられていない状態にすると、上記のエラーは起こりません。

    1 vote

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    Need More Info  ·  2 comments  ·  Other...  ·  Delete…  ·  Admin →
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14. ver 29.2.1 3d obj export broken. Mac Sonoma 14.5

    ver 29.2.1 3d obj export broken. Mac Sonoma 14.5

    1 vote

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Keyword search in Illustrator panel is not giving results for all libraries

    Working on macOS Sonoma 14.4.1
    In Illustrator 28.4.1 (seen the bug in different Illustrator versions e.g., 27.9.2)

    Experienced behaviour:
    When I search in ‘all libraries’ in Illustrator I don’t get results from all libraries (picture 1), instead (I believe) I’m getting the results from recently used libraries (those which are synchronised with my computer).

    So to be able to search all libraries I need to click one by one, load them and then I’m able to search. (picture 2)

    Wanted behaviour:
    Search in all libraries to get results from all libraries in the Illustrator window. (picture 3)

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    19 votes

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    7 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. SVG "Export" or "Save as" not working

    Unable to export or save any file as SVG unless I select an artboard, never had issues with this before. It does nothing when trying to, not even a error message.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Check Spelling Settings (Auto spell Check)

    Check Spelling Settings is missing in Preferences dialog. Auto correct showing wrong spellings.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Rendering Issue with Knock Out Group beyond 200% zoom out

    1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
    Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
    Export works as expected.

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    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. Holding Shift (or Ctrl) to move RGB sliders together in Color panel doesn’t work when color is white

    A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

    This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

    However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

    It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

    Thanks to Franck Payen for bringing attention to this old problem. It’s not as irritating as others, but still it should be fixed.

    A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

    This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

    However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

    It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

    Thanks… more

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    13 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on Sequoia + M4 setups.
    Let me know if I can share test files, screenshots, or a screen recording. Thank you.

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on… more

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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