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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7690 results found

  1. Chrashed

    When i try to change the color of something with the Touch Bar (Grayscale), it didn't change the color and crash the app many times i tried it.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  2. flyout menu in adobe cep illustrator extension

    flyout menu in illustrator cep extension panel

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. Installation Failure

    When I downloaded Adobe on my Asus Computer, it will load Illustrator and then after a small time period. I will receive the message saying that there was an installation failure. It will also say something such as "Error Code P204".

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  4. Stroke alignment out of bounds

    When drawing objects on top of each other stroke points tend to go out of bounds and are not aligned with other objects in line. I don't know if this is bug or my settings messed but its annoying and would like to get it fixed or solution.

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  5. thin line with stroke (0.01 or less) won't show up in CC 2015, but show clearly in CS 4/CS 6

    thin line with stroke (0.01 or less) won't show up in CC 2015, but show clearly in CS 4/CS 6

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  6. Palettes/Panels are broken all over!

    This is not just in AI. It's in PS, and ID as well. Can't make selections in pull down menus. It keeps reverting back to the default. Can't enter values in fields and use tab to move to the next field. Awfully annoying! What I want to know is what was the QC department doing before releasing this terrible package?

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  7. Issues with changing font type

    I am using Illustrator 22.0.1 to design a logo. I've tried this on both my MacBook Pro and on my iMac and had the same thing happened:

    With the document open, I double-clicked on of the words to get the Type panel to open on the right. I then made my selection with the Type tool and then clicked the font drop down menu to change the font and started scrolling.

    I need to be able to scroll through the font dropdown menu to browse the fonts so I can make a selection.

    Instead, the font menu bugs out and…

    2 votes

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  8. Illustrator CC 2018 - CEP on Windows, unable to debug

    Currently I am unable to take more than 1-2 steps in CC extension code when debugging with the Chrome browser attached remotely. When I do so the CC Extension panel clears itself, and the browser does a refresh. I do not see this problem on MacOS.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. shortcut delay

    in iMac, all of the keyboard shortcuts are a little bit delay, like 0.5s. How can i solve this issue?

    2 votes

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  10. Illustrator has crashed twice in the past hour (and multiple times today)

    I was editing lines in this document and it keeps crashing. Not sure why... Any help would be appreciated! I was moving lines from one layer into another when it crashed just now. Thanks!

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  11. crash

    I am using CC 2018 and it is up to date. Illustrator randomly quits when saving file. When I hit command + s, Adobe will randomly quit. Has done it twice today. A few more times the last few days.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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    Are you by any chance saving it a network share over macOS 10.13?

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  12. Unembed flattened Link, needs warning that it will save over layered file.

    You need to warn/remind users that the flattened link (that they chose to do when they first embedded their link), if they then save their "unembed" file back to the original link location of the original layered source file, they will be saving a flat version over the top.

    1 vote

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  13. Send to back

    I am busy working on a big logo project on illustrator, using only one layer. I started filling up the art-boards and space available. However, after only using about a third of the available space the send to back feature wouldn't work. It would register the object as infront of the other object but it wouldn't show the object I placed infront.

    I am a 14 year old student at the International School Eindhoven.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  14. Surface pro 4, Illustrator and InDes

    I am having problems running Illustrator CC and InDesign CC on my new Surface pro (Intel Core i7-7660U CPU 2,5GHz, 16,0 GB RAM). Usually the programs crashes on startup, and the crash is followed by an option to send a crash report. When trying to send the crash report, the crash report crashes! Only Randomly the programs open, but then it seems like the programs are running on wrong resolution. Have anyone else experienced these issues, and is there any fix?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. warped text

    Trying to change font size after text has been Warped in Illustrator is not working correctly. It's just warping the text further, & not making it smaller.

    1 vote

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  16. Transformaton Pallet Y issue (bug?)

    When I tab through the transformation pallet to input the X and Y vallues. The Y always changes to something that seems random, always need to fill Y in a second time.

    1 vote

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  17. Some files (not all) print in a mirror image

    Random files will print in a mirror image. I have checked settings in my printer and it is not there. This started happening when I updated Illustrator 2 days ago

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  18. 1 vote

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  19. 4k scaling glitch

    When opening Ai on my pc with 4k resolution, a lot of the content on the menu page i off, and I can't resize them to see the rest.
    This is also current in the "new document" setup.
    Very irritating.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. file dmage

    illstratrator cs3 user from south korea. some trouble occured.
    when open file, file damage window problem!!
    please answer me....

    1 vote

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