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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Rotate around a circle changes colours and appearance

    When rotating around a center point on some angles the colours and shapes change of their own volition.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  2. Illustrator 27 packaging bug

    Mac OS Big Sur 11.7
    Adobe Illustrator 27
    Mac mini M1

    Package command destroys filenames and replaces links with others. That's catastrophic for my job. Please fix it as soon as possible.
    Also, could not upload files for helping you reproduce the issue.

    9 votes

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    6 comments  ·  File Save, Import and Export  ·  Admin →
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  3. ヒストリー項目が正しく表示されない

    問題の説明:
    MacOS10.15.7　IllustratorCC ver.26.4.1

    オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。

    再現手順:
    1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
    2. キーボードのリターンキーを押し移動ダイアログを開く
    3. コピーボタンをクリックする
    4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる

    実際の結果:
    ヒストリーパネル上で「取り消し」と表示

    期待された結果:
    「コピー」と表示される

    回避方法:
    ありません。

    その他…
    ・編集→カラーを編集
    ・リピートオブジェクトの編集処理
    ・グラデーションツールによる処理
    ・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用する

    これらも「取り消し」と表示されます。

    ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。

    段落パネルの多くの機能（インデント・段落前後あき以外）とOpenTypeパネルは項目が二重に追加されたりします。
    全般的にヒストリーパネルの表示はおかしいです。

    23 votes

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    4 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  4. Tool bar and windows not visible on start up

    Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. XML variables error on create xml

    OSX 11.7.8 + Ai 27.9

    many problem when create variables for change ai files linked on artwork

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Version History Panel not displaying any content (previous versions, bookmarked, etc.)

    Problem:
    Version history panel is not displaying any content for my cloud documents (.aic), such as previous saved states, bookmarked, or even a prompt that it cannot save or no states exist. This is happening for all my existing AND new files. This only started happening on the latest illustrator update.

    My setup:
    Macbook Pro M1, OS Ventura 13.3.1
    Adobe Illustrator 27.4.1

    What I've tried to do:
    - Restart Creative Cloud and Macbook
    - Create and save a new .aic file

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  7. There's a problem creating a NEW link to share the document after the initial link has been created.

    If you open an exiting document that has been shared with a link, resave the file with a new name, make changes, then try to create a new link, you will get an error.

    1 vote

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    2 comments  ·  Cloud, Libraries  ·  Admin →
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  8. SVG export Illustrator 27.6.1 and 27.7 not created

    Bonjour,

    Dans les versions 27.6.1 et 27.7 sur PC Windows 10, quand j'exporte mon fichier en utilisant Fichier>Exporter pour les écrans, je n'ai aucun fichier SVG créé. Rien.

    J'ai réinstallé la version 27.5 et çà marche.

    Cordialement.

    Hello,

    In versions 27.6.1 and 27.7 on Windows 10 PC, when I export my file using File>Export for screens, I have no SVG file created. Nothing.

    I reinstalled version 27.5 and it works.

    Best regards.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  9. Window and panels moving when Mac goes to sleep

    There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

    There are comments on this thread that confirm

    this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

    https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

    please, Adobe support, address this issue.

    13 votes

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    15 comments  ·  User Interface  ·  Admin →
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  10. Placing Linked PDF file with "Show Import Options > Crop to:", placement doesn't obey the option selected

    On the latest update to Illustrator (early July 2023), when placing a PDF with "Show Import Options", no matter which option is picked (Art, Crop, Trim, Bleed, Media), it always places to the crop/artboard, even though there is bleed set and larger media/artwork beyond the artboard in the PDF.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  11. export

    hi all,
    when i dragNdrop a vector group in the window "export files", illustrator add big space at the top and at the right of the vector group. On hard drive, i obtain a big picture with a lot of space.
    After several tests, the window "export for files" exports correctly artboards but no files !!??
    I use in this picture, deform texte with a vector behind.
    i install the last version of illustrator.
    i work on OSX Monterey.
    bye

    1 vote

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  12. colourproof is not available

    Colourproof is not available (OS 10.15.7 / AI 27.4.1) as preview mode in RGB or CMYK – doesn´t matter. tested various documents.

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  13. Black artifacts on strokes

    No funciona bien el trazo

    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Charter font is misrendered at small sizes

    The Italic version of the Charter font that comes standard on macOS is misrendered at small sizes by several Adobe programs, including Illustrator and Acrobat.

    Steps to reproduce on macOS:

    1. Create some text in a new document, ideally including the character "A"
    2. Set the typeface of the text to Charter Italic
    3. Simply zoom out until the "A" is shown with obvious artefacts. Zooming in again resolves the issue. See attached screenshot of the same text rendered at larger and smaller sizes, for comparison.

    Notes:

    This affects not just the "A" character, but it's the most noticeable with it. Notably, it…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  15. Glitch in Convert to Shape > Rounded Rectangle effect

    When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.

    The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.

    Illustrator v 27.5, Windows 11

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  16. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

    The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

    4 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  17. Triple Click HxW or X/Y boxes causes Crash

    When wanting to adjust the size of an object, triple clicking within the height/width or X/Y boxes causes the application to crash.

    1 vote

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    1 comment  ·  Properties Panel  ·  Admin →
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  18. Pre Release

    I installed the pre-release of Illustrator and can't continue. It says:
    Your Illustrator has expired.
    Huh? That's definitely a bug! I can only uninstall it and return to my regular Illustrator or the Beta release.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  19. freeze app

    Freeze illustrator app (2023) always when I lauch the app first time after launch windows 10.

    current temporary solution is
    1) Freeze illustrator during launch (No response condition)
    2) Close the app by task manager or any relevant method
    3) Click illustrator again then select whichever the choice to open ( "Run Diagnostics" or "launch illustrator")
    4) Normally open the app
    5) After close the app, situation is the same from step1

    Already tried to uninstall the app and reinstall but situation doesn't change.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  20. Can't Save as on your computer

    I use illustrator 26.1 and Monterey 12.3 on MacBook Pro with M1 chip .
    I can't Save as on my computer . The Window is freeze except the format box and the "save on cloud document" button.

    Please help I can't do my job and save as pdf formats for print .

    Thank you.

    28 votes

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    39 comments  ·  File Save, Import and Export  ·  Admin →
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