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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Image Trace (Make and Expand) has changed default settings

    When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  2. Problem with mouse wheel when switching applications with ALT+TAB Windows

    When switching from Illustrator to another application with the key combination ALT+TAB, using the mouse wheel (e.g.: zoom) no longer works correctly. The application must first be minimized and then maximized again for the Maurad to function normally again.

    Beim Wechel von Illustrator in einer andere Anwendung mit der Tastenkombination ALT+TAB funktioniert das Verwenden des Mausrades (z.B.: Zoom) nicht mehr korrekt. Die Anwendung muss erst minimiert und dann wieder maximiert werden, damit das Maurad wieder normal funktioniert.

    1 vote

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  3. GPU performance enabled, but Illustrator is still using CPU at 100%?

    Greetings, I have a 4070 ti and an AMD Ryzen 9 5900x (12 core) with 64 gb of RAM config, windows 11 machine. I have resetted the config files (deleted all the folders there), whenever I open a project that has 3d materiales and objects in it, illustrator refuses to use my GPU, despite having all the relevant boxes ticked in preferences. Here is a screenshot of whats happening. I am a CC subscriber and using the latest version (27.6.1 64bit). My video card should be able to handle any 3d task I set to it silky smooth, just applying…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  4. Slow opening of Illustrator.

    I have had the following problem for a few years now (therefore different versions of Illustrator, let's say from 2020-2023).

    When I start Illustrator, opening the first (I specify the first) document that is an Empty table or an already existing document that Ai takes an exaggerated amount of time! Then, after this step, the other documents are opened in normal times.
    This happens to me from different versions of the software, and it also happens if I close the software and restart it to open a document, or if I start Ai after restarting my computer.

    the hardware is…

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  5. 1 vote

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  6. png export fails

    Illustrator 2023 crashes almost every time I try to export my work into a .png file

    1 vote

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  7. Modification manuelle bloc texte/image

    Impossible de modifier les blocs manuellement avec la souris-flèche noire.
    J'ai quasi tout essayé (mise à jour, redémarrage, désinstallation, etc.)

    1 vote

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  8. SVG Export missing data-attributes in 27.1

    macOS Ventura 13.1
    Illustrator 27.1

    Export for Screens
    Choose SVG format
    Edit Format Settings for SVG (by clicking on gear icon)
    Select SVG and set to the following:
    Styling: Inline Style
    Font: SVG
    Images: Preserve
    Object IDs: Unique
    Decimal: 2
    check both Minify and Responsive

    The exported SVG should have the attribute data-name with the object's layer name. For example, a rectangle object filled with the color #f6b780 with the layer named 0006A should look like this in the SVG file.

    <rect id="bddec359-1a3b-4c18-8500-9c0518f1a41d" data-name="0006A" x="1374.25" y="603.67" width="232.52" height="83.75" style="fill:#f6b780"/>

    Instead the code is rendering like this when exported from Illustrator…

    4 votes

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  9. Bad polish translation. 3D and materials

    In 3D and materials tools. Inflate properties has translated volume to "głośność" which means loudness in polish. It should be translated to "objętość" instead.
    Clearly translator had no context.
    In the same menu there is a lot of issues with translation too, but that one was most bizzare to me and made me come here to post this issue.
    Someone really should take a closer look at it.
    Thanks

    1 vote

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  10. Isolate object doesn't work at all inside Envelope's 'Edit contents' mode

    When you edit contents of an envelope distortion, using the dedicated button in Control to do so, Isolation is not possible. I somewhat understand what technical difficulties are behind this, but... this feature is not new. You should have completed it way long ago. It’s sad to see when integration between native tools is poor and unpolished.
    I need to isolate whenever I need to, within envelopes, compound paths, type characters.

    11 votes

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    0 comments  ·  Isolation  ·  Admin →
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  11. Previewing a Type object's Font Size or Tracking in the Properties panel causes the action to count towards undos

    In a new document, create a new type object. When expanding the dropdown for the type's Size or Tracking in the Properties panel and hovering over the options, clicking out and not confirming any of the values, then attempting to undo will step through all the values hovered over, even though they were never applied. These seem to be the only fields that behave this way, so it seems like a mistake.

    Interacting with the Character panel's controls will fix this issue until Illustrator is closed and re-opened.

    2 votes

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  12. Image trace bugged + presets

    Presets are not working as before, constant error when turning on the preview mode.
    Also, when I try to re-edit a traced image, I get a continuous error [UKCO].

    2 votes

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  13. 画像を置き換えで配置すると、操作がおかしくなる

    私だけですか?例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。1つマスクをかけて、作成します。
    それをコピーして、一つは候補として置いておき、1つの画像を選択し、候補の画像を入れ替えます。ほぼ、1回、前回は2回でそれ以降、イラレがスムーズに機能しなくなります。
    WEB制作で仕事で使っているので非常に困惑しています。
    本日バージョンアップしたのに、治ってなくてがっかり。

    1 vote

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  14. Small objects don’t have corner widgets displayed

    Small objects don’t have corners widgets displayed.

    Take a look at the test file with small 3 rectangles.

    The largest one does have its widgets, but two smaller ones don’t.
    Once you scale them up to 110%, the middle one now has them.
    Another scaling up — all three now have them.

    Yes, these are very small, hardly larger than 1 pixel! But what a difference it makes for a user? None, really. Ai is capable to display all of them and allow tiny transformation, like this scaling up. Why does rounding some corners should be anything different?

    7 votes

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    0 comments  ·  Tools  ·  Admin →
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  15. Can't adjust leading with Alt+arrow keys.

    When trying to adjust text leading with ALT + Up/Down arrow keys as usual, it doesn't seem to work. It's inconvenient to adjust leading from the character menu.
    Illustrator 2023.

    1 vote

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    This got solved by checking the 'Size/Leading' value in Preferences > Type. For some reason it got changed. This is not the first time something like this happens, and the reason behind this value getting altered is unknown... so it can’t be marked as 'Resolved'. If you have this problem too — please vote and comment.

  16. 書き出し

    illustrator 27.2 Mac M1 版  書き出し で アートボードごとにpngなどで書き出しすると、1枚目のアートボードのみ、書き出されているが、サイズが0バイトになる。

    1 vote

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  17. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

    10 votes

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  18. Consistant crashing when trying access swatches through color picker window

    As per title

    Version 27.4
    M1 MacBook Pro, Monterey 12.5.1

    1 vote

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  19. svg code export issues

    I export svgs from Illustrator in order to animate them. I use File - Export as - SVG. Now with version 26.1 when I export an svg, none of the layer(id names) are correct. The exported svg is naming them <svg id="a", id="b" and so on.
    A temporary fix is uninstalling and reinstalling, but the issue reappears before the day is over. The previous version 26.0.3 works with no issues.

    22 votes

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  20. Tool buttons appear as copies in other toolbars

    Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.

    Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.

    You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if…

    11 votes

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