Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7796 results found
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Can't delete swatch
I have a random color swatch that appears in my Swatches palette every time I create a new document. It cannot be deleted. As far as I can tell, it is not being used anywhere. I can change it to a different color, but then if I try to delete it, it not only does not delete, but it changes back to the original color. Right now, it's some random shade of blue, but at other times it is a different color that persists. Here is a video: https://youtu.be/MVJKo4i0xfw
macOS 13.3.1
Illustrator 27.52 votes -
Selected anchor points turn light gray, are almost not visible version 27.5
Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.
1 vote -
Multiple plugin issues reported in Illustrator 2023
Hi,
When we open our recently updated Illustrator 2023, it reports a series of plugin issues, see attached. Please fix it.
Thanks,
Lior
Hebrew University of Jerusalem1 vote -
open not working
When right clicking "Open with Illustrator" from a file in windows, Illustrator will launch but won't open the file.
1 vote -
AI 2023 no longer saving older as CS6 files that get recognized by other programs
Illustrator 2023 version 27.6.1 no longer saves a file as CS6 that works with RD Works, a program used for laser cutting and engraving. I know it is due to Illustrator 2023. When I imported a previous project created in Illustrator 2022 and saved it as a CS6 file, they imported perfectly into RD Works without any problems. RD Works has never been updated on my computer for three years. Attached is a CS6 that opens properly in Illustrator yet is not seen by RD Works.
I may have to uninstall Illustrator 2023 and go to an older version to…1 vote -
cursor covers tool tip in tool selection
When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.
1 vote -
Outputted colours differing on same artwork.
Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.
I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!
I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.
Illustrator v27.6.1
1 vote -
クラウドドキュメントで文字スタイルを削除した後開き直すと削除した文字スタイルが表示される
環境
macOS 12.6.3
Illustrator 26.5.2 および 27.3.1再現方法
1. 新規書類を作成し文字スタイルを作成しクラウドドキュメントとして保存する。
2. 1で作成した文字スタイルを削除してドキュメントを閉じる。
3. 閉じたクラウドドキュメントを開くと削除したはずの文字スタイルが表示されるただし1で作成したクラウドドキュメントを開きその文字スタイルを編集したり新たな文字スタイルを追加した後に削除した場合はそのクラウドドキュメントを開き直しても削除した文字スタイルは表示されませんでした。
クラウドドキュメントのみで発生する事象でコンピュータに保存したドキュメントでは発生しないことを確認しています。
5 votes -
Guides Hidden/Show Problem
Illustrator Beta Ver: 27.8.After hiding the Guides lines, they are not visible when I press the become show button again.
1 vote -
Cmd/Ctrl + Enter does not work in Properties to constrain a value temporarily
I want to say first of all. Maybe most people don't know this. For example, the Transform Palette has a great feature while holding down the Ctrl key. At least for me.
With Ctrl+Enter in the Transform Palette, I can scale proportionally enlarge/reduce regardless of whether the Constrain Width and Height Proportions button is selected or not.
This feature (Ctrl+Enter) Properties Panel Does Not Work. When will you make this palette that you are so proud of more useful? For example, I want to add the Layer Palette custom. etc.The same feature that worked in the old versions of…
15 votes -
Unfoldable layers
Illustrator does not display and allow to click unfold arrows next to these layers, despite the objects in them exist in the document.
The other problem is the applied-but-not-displayed gaussian blur, but that’s the different problem: http://illustrator.uservoice.com/forums/601447/suggestions/46794277
The test file is derived from the original provided by Glitschka Studios.
2 votes -
Brush Pressure not working (greyed out) in 27.8.1 - Reverting to version 27.7 fixes issue
When Illustrator auto updated to 27.8.1, all my pressure brushes stopped working. Pressure is not available as a brush option.
I use an XP-Pen artist Pro 15.6 tablet on Windows 10
I went through the SOP that I do when this happens - uninstalled and reinstalled multiple versions of the XP-Pen drivers and nothing worked. I think reverted Illustrator back to 27.7 and it works again.
It would be nice if this functionality didn't break regularly when new versions are released. It makes Auto-updating an unrealistic option as I end up wasting time chasing down bugs when I really should…
1 vote -
GPU performance enabled, but Illustrator is still using CPU at 100%?
Greetings, I have a 4070 ti and an AMD Ryzen 9 5900x (12 core) with 64 gb of RAM config, windows 11 machine. I have resetted the config files (deleted all the folders there), whenever I open a project that has 3d materiales and objects in it, illustrator refuses to use my GPU, despite having all the relevant boxes ticked in preferences. Here is a screenshot of whats happening. I am a CC subscriber and using the latest version (27.6.1 64bit). My video card should be able to handle any 3d task I set to it silky smooth, just applying…
2 votes -
Cannot move Guide line even when it is unlocked
Cannot move "Guide" line with selection tool or direct select tool even when the layer of "guide" is unlocked. Been happening for a week now.
1 voteGuides in Illustrator can be locked in two ways: separately, as any other object, or all at once, using View > Guides > Lock/Unlock Guides command, which is independent of the common way, and won’t allow you to unlock guides later one by one, only all of them together.
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Illustrator CCC23 crashes when clicking scrollbar in the Layers Panel
I use a Wacom Intuos Pro Small Tablet on an M1 Max Macbook Pro running macOS 13 Ventura. I have the buttons on the tablet's pen mapped to specific keystrokes when using Illustrator CC23, which forces me to click the scrollbar to scroll within the Layers panel. 95% of the time, using any part of the scrollbar crashes Illustrator. This was never the case with previous versions and is very frustrating because using the scrollbar is now second nature to me and is very difficult to avoid.
1 vote -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.2 votes -
Appearance panels not consistent
For some reason, the two ways to inspect the Appearance of the selection do not reflect the same information.
In the small panel a triangle with an exclamation mark appeared to make note of the fact that two strokes are applied and I should check the Appearance panel.. Why not show the correct Appearance information in all Appearance panels?
See screenshot.
1 vote -
Where to begin?
The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)
Secondly, every time i open illustrator it reverts…
1 vote -
GPUプレビュー
数バージョン前から突然GPUプレビューが使用できなくなりました。
ファイルを開いたときはGPUプレビュー、そのあと、ペンツールなどを使うと強制的にCPUプレビューになってしまいます。
バージョンを戻しても直らなくなってしまい困っています。【私の環境】
Windows10 Pro 64bit
Illustratorのバージョン27.2
CPU：AMD Ryzen5 3600 3.59GHz
RAM：48GB
ビデオカード：NIDIA GeForce RTX 2060 12GB2 votes -
Intertwine objects expand when an effect is applied to them
When I want to add, say, a drop shadow to my whole intertwined art, I get it immediately expanded. A warning is displayed, but I’d prefer to keep it live.
I’d put this in user requests, but let’s admit this is a bug, since I never asked for an object to be expanded, and it potentially can stay live — unlike moving one point of a live rectangle, which obviously makes it a non-rectangle anymore.
13 votes
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