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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Illustrator 2023 performance issues in Windows 11

    This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

    I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

    additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…

    4 votes

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    1 comment  ·  Performance  ·  Admin →
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  2. 3 Color Trace feature no longer working after v27.1 update

    3 color trace feature no longer working after v27.1 update (also effects the other limited pallet trace functions) Previously the trace would simplify the colours of a trace, now it ads far too much detail and colour variants even when you request only 3. See attached simple trace, I wanted to keep the 3 colors from the original but extras were added (defined from low res original) this never happened before. I use this feature regularly in my workflow and have done for years. please fix this bug!

    6 votes

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    0 comments  ·  Actions  ·  Admin →
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  3. [ExtendScript] RasterItem.colorize() does not accept SpotColor via script, but does via UI.

    MacOS 13.3.1, Adobe Illustrator 27.4.1

    The colorize() method of RasterItem doesn't accept a SpotColor via scripting, but can do via the UI, so there is no technical reason I can see why this it the case. It may be a simple bug. Also there is a workaround by using defaultFillColor which does apply a SpotColor to a RasterItem.

    Steps to reproduce:
    1. Start with document containing a bitmap (colourable) RasterItem and a SpotColor swatch.
    2. script: (adjust the swatch index to match your SpotColor swatch index)

    
    app.activeDocument.rasterItems[0].colorize(app.activeDocument.swatches[4].color);
    
    

    Expected result: colorizes the RasterItem.
    Actual result: does nothing.

    2 votes

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  4. Send to Current Layer not working - moves entire layer instead of only selected objects

    I'm trying to move some objects from one layer to another.

    I'm selecting a series of objects, then clicking on the empty layer that I want to move the objects to. I'm choosing Object > Arrange > Send to Current Layer. When I do this, instead of only the selected objects moving (expected behavior), all the objects on the layer are sent to the other layer.

    (Normally I would simply cut the objects, then use Paste In Front on another layer to paste them in the same position. But these functions are also not working for me - the objects…

    2 votes

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    2 comments  ·  Layers  ·  Admin →
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  5. An action set can’t be dragged into the topmost position

    For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
    Minor, but still a bug.

    12 votes

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  6. Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected

    Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).

    But there are some toggles which are hard to control.
    'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...

    No. I lied, but in a way I once was fooled by Ai. These are the…

    11 votes

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  7. Locate in an action gives an error when nothing is selected

    Layers panel has a 'Locate Object' command in its menu.
    It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.

    However, when this recorded action is called with no selection made, Ai throws an error (!):
    The action failed with an unexpected error code.
    Error:CANT

    ...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.

    12 votes

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    0 comments  ·  Actions  ·  Admin →
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  8. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

    12 votes

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    0 comments  ·  Actions  ·  Admin →
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  9. replace spine grey out

    I drew a blend gradient object and then drew a wave line by pen. When I tried to use the "replace spine under object" to transform the color gradient of object to the wave line, the option of "replace spine" has been grey-out. I have already selected both the gradient object and the wave line. Please advise.

    1 vote

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    1 comment  ·  Blends  ·  Admin →
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  10. Outline 0.001pt isn't even - Laser doesn't understand path

    When we use an outline of 0.01pt the path is even, when we decrease the path to 0.001pt for the laser to understand we get an uneven line. How do we fix this?

    1 vote

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  11. 「レビュー用に共有」で塗りがネガポジ反転する。

    「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
    色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
    アウトライン化前とアウトライン化後のファイルを共有しておきます。
    (正しい塗りの色は青です)

    こちらはリリース版(27.4.1)、プレリリース版(27.6)どちらも再現しました(Mac OS、Ventura)。
    Windows11のリリース版も同様です。
    いずれもブラウザはChrome。MacはSafariでも試しました。

    (OL前)
    https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published

    (OL後)
    https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published

    2 votes

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  12. Visual glitch

    White patches on screen when working on full pack layouts. To remove it and view the artwork correctly, Overprinting Preview has to be turned on, but it makes working slow.

    1 vote

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  13. Vertical Type Tool Not Working Properly

    (See Image for reference)
    When using the vertical type tool, it used to make a word have the letters stacked over each other. (like in column 'B) Now when you click with the Vertical Type Tool to type anything, it appears as image 'A'. I do not think its supposed to look like a word that has just been rotated 90 degrees? (like in column 'C')

    3 votes

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  14. previewing incorrectly

    our logo is a mess after I rotate it.

    it never happened before,

    since I update the newest version it start happening.

    please fix this. thank you.

    my illustrator version is 27.4.1

    1 vote

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  15. Gaussian blur does not get rendered

    Two white stripes on the blue background have gaussian blur applied to them, but the effect is invisible (unless I reduce Document Raster Effects’ Resolution). The CS6 version is throwing you a warning it’s not enough RAM to apply the effect. The latest version just says nothing, it just calculates it, shows the progress bar, but doesn’t apply it (I checked this with the All the Warnings reset also).

    This same file has another problem, unfoldable layers — reported here: http://illustrator.uservoice.com/forums/601447/suggestions/46794262

    The test file is derived from the original provided by Glitschka Studios.

    1 vote

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  16. Spellcheck underlines things that are OK

    The dictionary Illustrator uses is quite poor it seems, especially for non-English languages.

    But what’s more important, Ai always wants me to make each first word capitalized in a line after a soft-break. Hey, do you know soft break is not a paragraph return, right? It means just a new line, not the end of a sentence.

    Just stop. It makes the Spellcheck completely useless.

    12 votes

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  17. Clipping mask for a layer doesn’t move when dragged in real-time render mode

    If you move art with its layer-level clipping mask, Ai will draw it as if you move the art without the clipping mask. See the GIF attached.

    10 votes

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  18. When a mesh object is set as a key for aligning, the edge of it doesn’t look bold

    When you click an object to mark it as a key object for aligning, Ai draws a fat bold edge around it. Works fine, but not for meshes. Need to be fixed.

    10 votes

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  19. 細線に対する線幅プロファイルが正常に適用されない

    macOS10.15.7/ver.26.3.1

    再現手順
    1. 10mm程度の線分を描画する。
    2. 線幅を0.41mmに設定し、線幅プロファイルをアーチ状(デフォルトプリセットの6番目)のものを適用する。
    3. 歪んだ状態で適用される。パスのアウトラインを行うと歪んだ状態でアウトライン化される。

    期待する結果
    ver.25の様に適用した線幅プロファイルが正常に適用される。

    実際の結果
    細線では線幅プロファイルが正常に適用されない。
    また、過去のバージョンで作成されたデータではデータを開いただけでは正常な表示となりますが、編集作業の影響で形状が歪みます。これは付近のオブジェクト操作の影響によって生じる場合もあり危険です。線幅と長さの比率に相関関係がありそうですが現象の特定には至っておりません。

    以下のコミュニティページもご参照ください。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/線幅ツールで調整した十分な長さの線に対して-線幅を細くすると正しく表示されない/td-p/12956489

    22 votes

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    3 comments  ·  Strokes  ·  Admin →
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    Hi All,


    Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.


    Please share the following details :

    • Machine\OS details
    • Files with which the issue is reproducible
    • A small recording of  the issue


    Warm regards,

    Illustrator Team

  20. ¿Estás conectado a internet?

    La función de compartir documentos no me carga en Illustrator, cuando intento darle en la opción compartir se queda el recuadro en negro y quiere cerrar sesión y me dice que no estoy conectado a internet, alguna solución para eso?

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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