Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7892 results found
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Can't Delete User Defined Swatches
I can't seem to find a way to delete my user defined swatches (or brushes) from the adobe library. Even when i look in my Mac Library folder I can't find where they are stored to delete them that way. I've tried saving over them with new ones by the same name but that just duplicated them. It would be nice if there was an easier way to organize + delete swatches, but I feel like Adobe makes a lot of features unnecessarily complicated.
6 votes -
AIC Autosave Automatically Disabled Itself
AIC files autosave in Illustrator 28.7.1 for Mac Desktop is not working half the time. Some files it autosaves and others (usually the very large ones) don't. This hasn't been an issue before the latest release that I can see.
If autosave isn't working a prompt letting me know would be great. Also, a repeating prompt if I haven't saved in a while would be an added bonus.
1 vote -
The grid doesn't show in the GPU view.
The grid doesn't show in the GPU view.
Appear temporarily, just while using the Pen tool.Illustrator (Desktop) 27.8.1
macOS Ventura 13.5
iMac Retina 5K, 27-inch, 2020
3.8 GHz 8-Core Intel Core i7
AMD Radeon Pro 5700 XT 16 GB
64 GB 2667 MHz DDR41 vote -
Can't move the Recolor Panel on a small screen
My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.
2 votes -
Unable to select rasterized grayscale images
This has been a bug for a while now...
When trying to select/drag rasterized Grayscale images (rasterized in Illustrator), the image is unselectable — the only way to select the image is to go into Wireframe mode and click the bounding box. This doesn't seem to be the case with RBG or Bitmap rasterized images, only grayscale.
1 vote -
Error de bloqueo
Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.
1 vote -
Fill opacity, rgba color results in no color
Released Version of Illustrator (28.0)
Problem Description:
I can change the opacity of an element fill using fill-opacity attribute or by adding the fill like this: fill="rgba(12, 12, 12, 0.5)". But seems rgba color is not recognizable by AI, we see such element as black. If we save this as svg (save as -> svg), we can see that such elements do not have color at all, that why we see them as black.
Workaround: To avoid it we can use fill-opacity instead of rgba. But then, if we save such svg in the way like file -> export ->…1 vote -
SVG files with tabular-lining opened in Illustrator doesn't work properly
Problem decription:
An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).
Use the following steps to reproduce the issue:
download attached BarlowCondTabularLining.txt file
replace .txt with.svg (unable to load an SVG file)
import the file to Adobe Illustrator
open this file in Google Chrome (or any other browser) to visually see the difference
Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not alignedExpected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.
1 vote -
Item cannot be selected nor deleted
Like the title says. Makes this bloated and over-rated tool even more frustrating to use.
1 vote -
Illustrator's Extended Artboard scaling PDFs down 10% (normal), but ALSO changing resolution of placed raster images. (not normal)
I work with people providing oversized graphics for convention displays. The new extended artboard is welcome, and people are using it, and when they export to PDF for print, the giant dimensions gets scaled down to 10% so it's compatible with older PDF versions. And then the printer can just scale 1000% to make the layout its normal size. While this is awkward, it's fine and can work.
But what I discovered today is that scaling down to 10% changes the resolution of placed raster images. So, when that file gets scaled up 1000% any placed images are a lower…
2 votes -
Windows版27.3.1で現行版MS-IME利用時にCtrl+ホイール移動でフリーズ
Windows版27.3.1+MS-IMEが現行版(旧バージョンにしていない)の場合、Ctrl+マウスホイールによる横スクロールを実行するとフリーズします
- Windowsの設定で、日本語IMEの全般設定で「以前のバージョンのMicrosoft IMEを使う」をOFFの状態(デフォルト状態)
- 27.3.1で新規ファイルを作成する
- Ctrl+マウスホイールで横スクロールを繰り返す
この操作のみでフリーズし、一切の操作がきかなくなります。
「以前のバージョンのMicrosoft IMEを使う」をONにすることで回避はできますが、従来の27.2ではこの問題は起きていませんでした。
こちらについてはIllustratorフォーラムの投稿にて発覚しました。https://adobe.ly/3JmAvWA
https://adobe.ly/3Jna2rU9 votes製品版ビルド27.5にて、こちらのバグが対応されました。Creative Cloud Desktopより、アップデートをしてお使いください。
バグ報告のご協力、大変ありがとうございました🙏また、ご迷惑をおかけしまして申し訳ありませんでした🙇♂️
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Crashing on First Action in New Artboard
Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:
System Components:
Operating System Windows v.10.0.22621.1
No conflicts to report.
Video Intel(R) UHD Graphics v.27.20.100.9664
No conflicts to report.
Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742
No conflicts to report.
Audio Intel(R) Display Audio v.10.27.0.10
No conflicts to report.
Audio NVIDIA High Definition Audio v.1.3.40.14
No conflicts to report.
Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0
No conflicts to report.
Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.
Network Killer E3000 2.5
…1 vote -
Share does not support opacity mask
The new Share for review does not display correct if there is opacity mask. I had open distressed texture tutorial from the Discover Panel and was eager to test Share for review … result was a black screen since this was below the group that had an opacity mask.
I added other element they were visible but not the elements that had opacity mask. Releasing Opacity Mask and the review works as normal.
2 votes -
Selecting all objects on layer via Layers panel not recognized by Intertwine
AI 27.5
Go to Layers panel
Click target button for Objects layer (to select all paths on that layer)
Choose Object > Intertwine... note that Make is gray
Instead, in Layers panel click to select first object and Shift + click to select last object. Object > Intertwine > Make is available1 voteDon't use the Target column to select all object in a layer, use the Selection column in Layers panel instead.
The longer discussion is in comments.
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「Illustratorの編集機能を保持」の不具合? / trouble of "preserve illustrator editing capabilities"
1.OS / version
OS: Windows 10 Pro
version: 28.0 (64bit)2. 問題が発生したときに実行していた手順
Steps taken when the problem occurred(1) ファイル編集
Edit file
(2)「別名で保存」(ファイルの種類:svg)
"Save As" (file type: svg)
(3)「svgオプション」で「Illustratorの編集機能を保持」を選択
Select "preserve illustrator editing capabilities" in "svg Options"
(4) Illustratorを閉じる
Close Illustrator
(5) 同じファイルをIllustratorで開き、編集
Open the same file in Illustrator and edit
(6)「保存」(上書き)
"Save" (overwrite)
(7) Illustratorを閉じる
Close Illustrator
(8) 同じファイルをIllustratorで開くと、エラー発生&編集機能破損?
When the file was opened in Illustrator, an error occurred and the editing function was corrupted.最初の保存の時点で「Illustratorの編集機能を保持」を有効にして保存していたのに、編集や上書き保存をしているうちにIllustratorの編集機能が保持されなくなってしまっていると考えています。
3. 想定していた結果
編集機能が保持されている
エラーが発生しない4. 実際の結果
編集機能が壊れている
「フォントの問題」がでる。1 vote -
When a crash happens, the Recent Files lists get reset to the state they had on launch
File > Open Recent Files list and a Recent files at home screen don’t get recorded somewhere safe as soon as a document gets opened.
So each time Illustrator crashes (and sadly it’s a ordinary way and the only reason for Illustrator to get relaunched), both lists get lost — Illustrator shows them in the state they had when the program was closed successfully.
Illustrator should update and store these lists as soon as they change and don’t loose them on crash.
20 votes -
GPU performance not detected (unavailable)
AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
Number of Displays: 1
Number of Drivers: 2
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon(TM) Graphics
DXVersion: Unknown
Active Display Name: \.\DISPLAY1
PrimaryDisplayAdapterIndex: 0
Display Adapter[0] VendorID: 1002
Display Adapter[0] DeviceID: 1638
Display Adapter[0] SubSysId: 16c21043
Display Adapter[0] Revision: 196
Display Adapter[0] DedicatedVideoMemory: 496
Display Adapter[0] DedicatedSystemMemory: 0
Display Adapter[0] SharedSystemMemory: 7887
Display Adapter[0] Attached Monitors: \.\DISPLAY1
Display…2 votes -
ファイル保存時のファイル名編集ポップアップで十字キーを使うとポップアップが落ちる
- MacOS Ventura 13.0/Adobe Illustrator 26.3.1
- Illustratorファイル保存時にファイル名変更欄でのカーソル移動および保存先フォルダを選択するため,十字キーを押した.
- 十字キーに従ってカーソルを移動させたり,フォルダを移動したりできる.
- どの十字キーを押しても,ポップアップ画面が落ちた.
- なし
7 votes -
RGB colors keep changing on their own
RGB colors keep changing on their own. File is open and after a while the rgb colours have changed. They become duller and keep needing to be reset. I have set the file up in rgb web mode. Have checked the color profile to rgb also. This makes illustrator almost unusable. Can't send file to client without having to go through every color to make sure it hasn't shifted. Serious bug issue that has been reported on before in 2022
1 vote -
Dissapearing controls
My controls are dissapearing. Attached is a screenshot.
I can select elements on the graphics but cannot see any buttons.
Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
AI version: 26.5
OS: Windows 10 Enterprise version 10.0.19042 Build 19042.16 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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