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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Auswahlwerkzeug reagiert verzögert

    MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
    Illustrator 2023

    Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.

    Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
    Siehe Video.

    Alle anderen Funktionen laufen flüssig ab.

    Gibt es eine Einstellung oder so die ich…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  2. Textrahmen verkettet sich beim Bewegen

    Betriebsystem: macOS Monterey 12.6.3
    Illustrator Version: 27.2

    Mir ist leider noch unklar welche Schritte genau zu dem Problem führen.
    Ich arbeite aktuell in großen Arbeitsflächen.

    Manchmal wenn ich Texte verschieben möchte, lassen diese sich nicht verschieben, sondern verketten sich einfach mit dem obersten rechten Punkt der Arbeitsfläche. Sie lassen sich dann gar nicht mehr verschieben.

    Cmd-Z löst das problem nur kurzweilig - manchmal auch gar nicht. Dann bleibt die Verkettung bestehen, während sich andere vor der Verkettung stattgefundene Schritte Rückgängig machen.
    Wenn ich Illustrator beende und neu starte, ist der Fehler für einige Zeit wieder behoben.

    Eventuelle bestehende Verkettungen kann…

    1 vote

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  3. Easiest fix of the year: keyboard shortcuts listed incorrectly on website (paste in place, paste on all artboards)

    Keyboard shortcuts incorrect on website (paste in place, paste on all artboards). Instances of "B" should be "V."

    2 votes

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  4. Round cap overlap when using gradient along stroke

    Gradient along stroke and round cap overlaps. It is visible when the gradient is transparent. MEanwhile projecting cap does not have this issue.
    Please resolve this ASAP, my client is waiting and there is no workaround.

    1. Operating system: Both Windows and Mac has this issue.
    2. Illustrator version: 27.2
    3. How to replicate the bug: Make line, add stroke with transparency at the end, apply gradient along stroke, apply round cap.
    4. Expected result is that the cap should not overlap with the stroke.
    3 votes

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    0 comments  ·  Gradients  ·  Admin →
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  5. Gradient on a path bug (copy and paste coverts path to outline path)_Ongoing issue!

    Illustrator expands path on a line to an outline path when copy and pasting. See video below. Using latest version on Illustrator on Mac OS Ventura (latest update) on M1 iMac.

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  6. Cannot save Illustrator file to Dropbox but can save to Desktop on Mac OS Monterey

    I am running Mac OS X Monterey (12.6.5) and Illustrator 2023 on an Intel Mac (Mac Pro 2014). Unusual bug: when I try to save an .ai file to the Desktop, no problem. However, when I try to save to a Dropbox folder, I get a message that I do not have access privileges and I get the -5000 code. I can first save to the Desktop and then drag to the Dropbox folder When I try to do the same in Adobe Photoshop: no problem, so it appears to be an Illustrator-specific issue. I have tried: restarting computer, fixing…

    1 vote

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  7. Clipping compound shape doesn't have edges drawn

    When a compound shape (not a compound path, but a live result of any Pathfinder operation) is used as a clipping mask, Illustrator does not display edges for the resulting objects.

    1. View > Hide Bounding Box (for clarity, to see the issue better)
    2. Draw anything
    3. Create two intersecting rectangles
    4. Select these two rectangles, hold Alt and click Unite in Pathfinder panel to get a live compound shape
    5. Select both the compound shape and the art below
    6. Object > Clipping Mask > Make

    The resulting object has no edges drawn and can’t be seen as selected, until you enable the bounding…

    16 votes

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  8. CMYKのパラメータで触ったもの以外が勝手に0%になる。

    Win10 pro
    Ver. 27.1.1
    CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0%に変更されてしまう。
    以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
    例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。

    3 votes

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  9. 1 vote

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    1 comment  ·  Admin →
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  10. unclickable accept button to terms of use

    I had a popup tells me to click accept to general terms of use but when i click accept it does not accepting it and popup does not removing

    1 vote

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    4 comments  ·  Launch  ·  Admin →
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  11. Keyboard input in Properties Panel, Character section failure

    Keyboard input in the Properties Panel will frequently stop working for me, and the only way to fix it is to restart the application. It's not a huge issue but it is quite irritating as I need to restart illustrator up to six times per hour to fix this.
    In detail: keyboard input for character related dimensions will stop working. I am still able to delete input, but cannot add input using the keyboard (the delete key is the only key being registered by Illustrator in the Properties Panel). For example, if my text is set to 35pt font, I…

    2 votes

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  12. AI打開缺字體文件卡死界面問題,只能任務管理器強制關閉。

    有bug的AI版本,ai2022 ai2023都有问题。ai2021没这个问题。
    问题描述:
    1. 缺字体的pdf文件,只要右键打开方式用ai2022 2023打开,进到界面弹出缺字体提示,大概率整个AI卡死。
    2. 先打开ai2022 2023界面,缺字体的pdf文件选择右键打开方式选择ai2022 2023,弹出缺字体提示,超高概率整个AI卡死。

    1 vote

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  13. Schwarze Rechtecke statt eingefügter Bilder / Placed images turn black

    AI 2.7
    Mac OS Monterey

    Die meissten der eingebetteten Bilder (tifs und pngs) werden plötzlich nur noch als schwarze Rechtecke dargestellt.
    Keine Problemlösung nach Neustart.
    Da es sich um mehr als 50 Bilder handelt wäre ein neu einrichten aller Bilddateien eine Mammut-Aufgabe.
    Was kann ich tun?

    1 vote

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  14. Keyboard shortcut for "Navigate to Next Document" stopped working on MacOS

    With the latest update to Illustrator 27.2, I've found the "Navigate to Next Document" keyboard shortcut to have stopped working. I have checked the Keyboard Shortcuts tool and verified that it remains as "Illustrator Defaults" and it is set to ⌘`. In fact none of the related shortcuts work.

    To be sure, I've tried a different keyboard with the same result and the shortcut does continue to work in other applications (as it is the default shortcut on macOS to cycle around documents.)

    macOS 13.1
    MacBoook Air (M1, 2020)

    3 votes

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  15. Ctrl + wheel doesn`t work

    1. Windows 10 + Illustrator 27.3.1
    2. Ctrl + wheel
    3. to move L/R
    4. freeze App
    2 votes

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  16. Illustrator 27 Objects are rasterized when pasted from the buffer history

    Mac OS 13.0.1 (22A400)
    Adobe Illustrator 27
    Mac mini M1

    When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)

    I use the program for Clipboard Manager "Unclutter".

    Because of this bug, it is impossible to use the program normally
    No such bug is observed in Illustrator 26

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  17. Align on a selection not working - Illustrator 27.3.1

    When selecting the 2 points of a line, the "align to a selection" is not available.
    However, it worked yesterday, before upgrading to 27.3.1.
    What I want to do is select the first point of the line, then the second, and when I click "align horizontally to center", the first point should align with the second.
    Instead of that, the entire line is centered on the artboard.

    1 vote

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  18. Jaggy / Pixelated prints from Illustrator

    Illustrator only produces pixelated / jaggy print-outs. This issue persists at least since 2008. I suspect a printing engine that is made for PostScript printers. I only use normal printers (laser and ink jet, large and small).

    ALL other apps print fine on these machines / systems / printers. The same vector document printed from Ai is jaggy - printed from other apps looks fine. -See attachment:

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  19. export as artboard does not work

    when i open illustrator and do my work lets say like 8 artboards and i want to save them one by one different pdf files when i do save as and say only artboard number 1 it does not save only 1 it saves whole other artboards with it too i notice that only because it consumes too much space and i can only see the other hidden artboards if i open the saved pdf with illustrator only

    i'll Leave a example file for the issue in down below

    1 vote

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  20. Hauptmenü nicht sichtbar

    Jedes mal wenn ich Illustrator öffne zeigt sich die Startseite nicht. Das Einzige was zu sehen ist, ist die Oberste Leiste (Datei Bearbeiten Objekt etc) der Rest des Screens ist grau. Wenn ich mit der Maus an bestimmte Stellen klicke funktioniert noch alles, ich kann nur nichts außer grau sehen. Auch wenn ich über die obere Leiste eine neue Datei erstellen will, zeigt es mir nur ein graues Fenster an (ich kann also nicht sehen wo ich z.b das Format einstellen kann). Sobald ich dann eine Datei geöffnet habe funktioniert ales wieder und ich sehe alles in der Datei, nur…

    1 vote

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