Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8269 results found
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SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG
The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
<svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
<style type="text/css">
.st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
.st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
</style>When you actually save this with OK it changes to :
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
<defs>
<style>
.cls-1 {…3 votesThis change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.
Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.
Please describe what engine changes affect you and why.
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Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working
'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.
1 vote -
New Document has strange green lines, rulers, checkered background, and second artboard
My Illustrator recently updated to 28.7.1
Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.
I'm confused at what this is and the checkerboard background is messing up my vision!!
How do I go back to the plain dark gray work surface with WHITE artboard view?
Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....
1 vote -
Accented characters in PDF not showing correctly
Imported PDF text has spurious spaces (and broken into different text blocks). In the source program the only difference is whether RTF is encoded using charset-encoding in the current code page (OK) or using unicode reference (like this). In PDF readers looks correct either way.
0 votes -
Can't open file / The account you signed in with doesn't have access to this file
"Contact the owner for more info"... But I am on the owner of the file!
People with whom I shared for Edit can also not access.
I created this file and saved it on the Cloud about 1 year ago. It contains all interfaces for a client's project! It's a huge issue if we cannot recover it!Can someone help!
Much appreciated :-)Regards,
Vh.
11 votesExpected to be fixed in the latest 30.5.0.102 Beta build. Please try and test.
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Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
2 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document
There is a way to make objects loose their stroke colors in specific conditions.
1. Create an RGB document
2. Create two shapes
3. Make them have same fill color, but different stroke colors
4. Select both
5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
6. In this dropdown panel’s menu pick CMYKStrokes become white.
This does not happen if the color mode in this panel is left RGB or HSB.
Also, strokes become white if you pick a color in…14 votesClaimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Random delay when running script via command line
When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.
It would be nice if there was no pause at all.
17 votes -
Not sure who angered Microsoft, but Adobe Apps not Working again!
It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.
Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.
1 vote -
greatcutadobeplugin2024.aip plugin issue detected
Plugin issue detected, tried to fix the issue, tried to relaunching Illustrator but it's not going in safe mode need help
2 votes -
Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )
OS: macOS Sonoma 14.6.1 (23G93)
Illustrator version 28.7.1Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:
"XMPfile does not have a constructor".
on the line of code:
var xmpf = new XMPFile(.........Reverting to the prior version resolves the issue.
2 votesWe have fixed this issue in 29.0 and 28.7.2 releases.
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Export As SVG - incorrect size
I compared the results of the "Save As SVG" and "Export As SVG" commands.
I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.The decimal point settings are the same in both cases.
Adobe Illustrator 28.2
7 votes -
Scrubby Zoom stopped working
My Scrubby Zoom suddenly stopped working. It worked this morning and after it wouldn't work at all.
It's activated in my GPU Performance under Animated Zoom.
I'm NOT in Pixel Preview or in Traced Preview.
I have a 2023 Macbook Pro M2 Max Sonoma 14.6.1
Adobe Illustrator 28.7.1
Can someone help me?
Thank you :)2 votes -
Direct selection tool doesn't work 90% of the time
90% of the time when I use the direct selection tool (and I'm sure I am using the rght tool because the curser turns white as it should when this tool is selected) I can't manipulate anchors and instead am dragging the entire shape.
2 votes -
「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，圖片未更新
此次是要更新.ai檔內所有相同圖片的解析度，
因此於「連結」視窗，「多選圖片」並按「重新連結」。然而，先於photoshop調完解析度後，
以下兩種方式都 無法反映 更新後的解析度：1) photoshop內變更完檔案，ai自動跳出「是否更新連結？」視窗，點確認後、跑圖，圖片還是維持舊連結檔狀態
2)「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，跑圖，圖片還是維持舊連結檔狀態
最後用一個方法可以 正確更新 連結圖檔：
3) 於「連結」視窗點擊「單獨圖片」，重新連結、跑圖後是正確更新的連結檔解析度；但這等於需要一張一張點擊
1 vote -
Radial lines in a group created with Polar Grid Tool don’t touch the outer ellipse precisely
After creating a shape with the polar grid tool, if you want to create the shape of any region on the outermost layer, you cannot. Because the anchor point connects to the outermost layer and does not cut it. In the examples I will give below, I am trying to shape the area I indicated in blue with the (Shape Builder) tool. However, we cannot cut the shape because the section line does not touch the upper part. It must be a mistake to connect to the inner part of the circle correctly, but not to the outer part. You…
2 votes -
画像トレースパネルでカラーモードをモノクロに設定するとカラーを透過のカラーピッカーが使えない
macOS13.6.7
Illustrator 28.6問題が発生したときに実行していた手順
1. 画像を配置し、選択した状態で「画像トレース」パネルを開く。
2. プレビューをチェックしカラーモードをグレースケールに設定する。
3. 詳細を展開しオプションの「カラーを透過」のチェックボックスをチェックする。
4. カラーを透過がアクティブになっているにも関わらずカラーピッカーが選択できない。想定していた結果
他のカラーモードのようにカラーピッカーで透過色を選択できる。実際の結果
カラーピッカーで透過色を選択できない。デフォルトでは白が透過色となっているためカラーを変更していない場合にチェックボックスをチェックした場合は白が透過されるが、他のカラーモードで透過色を選択した上でカラーモードをグレースケールに変更した場合、 透過色が以前のモードのまま保持されるため透過される部分がなくなる。EN
The color picker with color transparency cannot be used when the color mode is set to Grayscale.Steps to reproduce
1. place the image and open the "Image Trace" panel with the image selected.
2. Check the preview and set the color mode to grayscale.
3. Expand Advanced and check the checkbox for the option "Ignore Color".
4. The color picker cannot be selected even though "Ignore Color" is activated.Expected result
The color picker can select Ignore color as in other color…3 votes -
文字パネルの行間のスピンボタンのクリックがヒストリーパネル上で２重に登録される
Ja
macOS 13.6.7
Illustrator ver.28.6 日本語版のみで発生します。再現手順
1. テキストを選択
2. 文字パネルの「行送りを設定」のスピンボタンを１回クリックする。
3. ヒストリーパネル上で「書式変更」が２つリストアップされる。期待する結果
スピンボタンによる書式変更もヒストリーパネル上で２重に登録されない。実際の結果
「行送りを設定」スピンボタンによる書式変更はヒストリーパネル上で二重にリストアップされてしまいます。⌘（ctr）+zのショートカットやメニューの「取り消し」も２回操作が必要です。これはヒストリーパネルが実装された当初から存在するバグです。
En
Spin button clicks between lines in the Character panel register double on the History panel.macOS 13.6.7
Illustrator ver. 28.6 Japanese version.Steps to reproduce
1. select text
2. click once on the spin button of "Set the leading" on the Text panel.
3. two "書式変更" are listed on the History panel.Expected Result
The formatting changes made by the spin button are also not registered twice on the History panel.Actual Result
Formatting changes made with the "Set the leading" spin…3 votes -
Inconsistent Print Results with Intertwine Tool
The Intertwine tool does not appear to have consistent results from screen to print. A number of images in which I used the tool appear perfectly fine on screen, and even when exported to different file types (such as jpg), but when they are printed directly from their native AI file, the intertwined areas create graphical abnormalities. I've provided one such example below. The right shows the Intertwine tool failing to show the latch plate in between the hook's base and the hook's tip. In the left image, I've corrected this using a transparency mask instead. Please investigate and fix.
1 vote -
Calligraphic brush renders improperly if Roundness is less than 10%
Calligraphic flat brush renders improperly (brush tip is S-shaped) when roundness is less than 10%. Was trying to do calligraphy with 5% flat tip in Illustrator when I noticed this problem, that creates a lot of cleanup. See images.
2 votes
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