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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Illustrator 2023打开DWG文件尺寸标注没有箭头

    Illustrator 2021没有问题，正常显示。
    Illustrator 2023会失去箭头，请修复，谢谢！

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  2. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…

    12 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。

    macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。

    3 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Variable Font Changes

    While working with a Variable Font in Adobe Illustrator 27.2, everything works fine, and I save and close the file I am working on. The next time I open the file in Illustrator, the Variable Font changes to an italic version. There is no easy fix to revert the text other than to select and adjust it.

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. 文字組みアキ量設定で保存ボタンを押しても修正内容が保存されない

    mac Ventura13.6
    Ai 28.0

    文字組みアキ量設定で数値を変更し、保存ボタンを押してOKをしても、
    内容が保存されないので困っています。

    0 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. "unknown filter error" when importing variables which have multiple links within the document

    "unknown filter error" when importing variables which have multiple links within the document.

    Reproduce:
    1. make a document with variables. I have a mix of image and text but I don't think it matters.

    1. link multiple document objects to one variable, as is allowed within illustrator

    2. try to update the variable library with a CSV that has the same structure just different values (average use case)

    You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  7. Illustrator 2023 freezes when launching

    Freeze Illustrator app (2023) always when I launch the app first time after launching Windows 10.

    Current temporary solution is
    1) Freeze illustrator during launch (No response condition)
    2) Close the app by task manager or any relevant method
    3) Click Illustrator again then select whichever the choice to open ( "Run Diagnostics" or "Launch Illustrator")
    4) Normally open the app
    5) After close the app, situation is the same from step 1

    Already tried to uninstall the app and reinstall but situation doesn't change.

    1 vote
    2 comments  ·  Launch  ·  Admin →
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  8. Area Type Options: Align is mislabeled. Should say "vertical", not "horizontal"

    This UI option is mislabeled. It controls the vertical alignment of the text in a frame, not the horizontal alignment.

    21 votes
    4 comments  ·  User Interface  ·  Admin →
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  9. Crashes when a path segment is moved

    Whenever I am attempting to move an object and inadvertently grab a path segment instead of a point, there is a 50% chance Illustrator will crash. This has been a problem for over two years.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  10. APPLICATION TAB CLOSING

    Every time I go from the layers/character or any other tab to the properties tab/bar it closes the entire application tab group on the side, then I have to go open it in windows.

    1 vote
    0 comments  ·  Properties Panel  ·  Admin →
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  11. Save then multiple Redo (using keyboard shortcut) Crashes Illustrator

    Some times, I hit save instead of save as. I then undo a few steps and save. I then hit redo a few time in rapid succession and illustrator crashes.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Illustrator not copying svg code to clipboard

    After updating to v 27.5, objects that I copy and then paste into other apps are pasting as un-antialiased rasterized images. Previously, the copied data would paste as vectors into apps that accept svg data, and antialiased transparent png images in other apps. To get around this I am first pasting into XD, then copying the data as svg. It would be good to restore the original behavior of the clipboard

    1 vote
    3 comments  ·  Other...  ·  Admin →
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  13. Share for review don't show the correct link for the file

    1. I shared for review a number of files, each time creating a new link for each file
    2. Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
    3 votes
    1 comment  ·  Cloud, Libraries  ·  Admin →
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  14. Big ugly black square in the middle of my picture.

    Every time I open a PDF version of my image, Illustrator adds a big ugly black square right in the middle of my picture, and there doesn't appear to be a quick way to remove it.

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  15. Illustrator does not recognize ".jpg" files when placed

    Illustrator does not recognize ".jpg" files when placed

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
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  16. Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB

    Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.

    1. MacOS Ventura 13.1
    2. Illustrator 27.2
    3. Explained in the problem description
    4. Expected result - change color mode of the document. Actual result - application crashes.
    5. Attached a video and report from Apple
    5 votes
    5 comments  ·  Other...  ·  Admin →
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  17. Rotate tool doesn't center

    When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.

    Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).

    1 vote
    2 comments  ·  Other...  ·  Admin →
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  18. Application name in dialogue box contains strange character

    Illustrator version 27.6 shows strange characters in dialogue box.
    The app name is $$$/GeneralStr/196=Adobe Illustrator.
    It feels not good, to use an app with a strange behavior like this.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  19. Reopening files and all images have been rotated 90 degrees

    Reopening PDF files that have been worked on the day before and all images have been rotated 90 degrees.

    Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.70 GHz
    32GB RAM
    NVIDIA GeForce RTX 2080 Super
    Windows 11 Pro (22H2)
    64-bit op system

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
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  20. Layers turned off on open of previously saved file

    When opening a previously saved file, multiple groups across artboards have their visibility turned off when they are active at save point.

    1 vote
    2 comments  ·  Layers  ·  Admin →
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