Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7712 results found
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Lenovo Ideapad opens Display settings instead of Align panel when Shift + F7 is pressed
Help. I can't use the shortcuts properly. I press shift + f7 to open the align tool but it keeps open the display setting pop-up of the laptop.
I'm using Lenovo ideapad 5.1 vote -
quick keys for arrange disabled (but menu selection of arrange commands still operate)
Mac Pro (late 2013) - ai 27.1.1 macos 12.6.3 -
no conflicting system quick key found
online forums suggested quitting safari, which did not work
quitting everything else did not work either
next step is system reboot, but this is a bug if it requires a system reboot.1 vote -
Clipping Mask Shows Some Bugs
Hi
I’m using Illustrator CC (27.1.1) and macOS Monterey 12.3
When I use a clipping mask, sometimes Illustrator shows hidden parts of images that are inside the clipping mask (that should be hidden). When I scroll through the artboards, bugs change shape. (Generally, images inside the clipping mask are effected by the transparency tool, screen, multiply...)
Looking at the attached files you can see a clipping mask with some shapes inside.2 votes -
トラックパッドでの拡大縮小が出来ない
トラックパッドの２本指でのピンチで拡大縮小が
起動後、暫くすると出来なくなる。2 votes -
Dashed lines changing style when exporting to SVG
The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.
Operating System: Windows 10 Enterprise
Adobe Illustrator version: 27.0
Steps:
1) Open Adobe Illustrator
2) Create a new file
3) Draw a line
4) Open the properties window by going to Window > Properties
5) Click on the Stroke option
6) Check "Dashed Line" on
7) Set the first "dash" to 10
8) Make sure the rest of the "gap" and "dash" options are blank
9) Go to File > Export > Export As…5 votes -
Problem with linked png files
I opened a file I had last edited in January 2022 and it says there are a lot of missing files. Upon inspection it turns out only the png files are missing, jpegs are still linked. Now when I try to relink the missing files nothing happens. I'm taken back to the dialog box which said that the file is missing. There's no way for me to relink the pngs!
OS: Mojave, 10.14.6
Illustrator: 25.4.82 votes -
Save As dialog is too large and empty
When I click save as the window is so large i cannot see the UI. I have checked the settings for the UI size and it is set to small. I also checked with multiple other screen resolutions and nothing could remedy the problem.
Windows 10
Intel(R) Core(TM) i7-7560U CPU @ 2.40GHz
Intel(R) Iris(R) Plus Graphics 640
16gb RAM1 vote -
Text läuft über Textrahmenbegrenzung
Text sollte im Textrahmen bleiben und nicht darüberhinaus gehen.
2 votes -
レイヤーの前後関係を無視して”線”が表示されます。書き出し後も問題あり。
レイヤーの前後関係を無視して”線”が表示されます。（画像参照）
プレビューの問題かと思い、書き出してみましたが書き出し後も線の表示に問題があります。
制作の都合上、表示-アウトラインを多用し切り替えて表示します。
単なる処理負荷によるものかと思いましたが、今回2度目だったので報告させていただきます。以下してみたことです。
［→再度、開き直してみる］
開いてすぐは正常に表示されます。ひとつでもオブジェクトを操作すれば問題が発生し、レイヤーを無視した表示になってしまいます。［→別PCで開いてみる］
クラウド共有したデータを別デバイスで開いた際も問題が見られます。［個人的な解決方法］
オブジェクトを別ファイルにコピーし直して解消Adobe Illustrator2023 27.2
MacBook Pro 2019 15inch MacOS Monterey 12.5
iMac 2014 MacOS Big Sur 11.6.8よろしくお願いします。
1 vote -
Direct Selection Tool not working
I'm on a Macbook pro (macOS Big Sur version 11.7) using Adobe Illustrator 2023.
When using the direct selection tool and clicking on an object or path, the anchors don't show up and the object/path does not look like it is selected. However, if I run my mouse around the edge of the object/path then the anchors will show up when the mouse is hovered above it and I can select the specific anchor. However the handles don't show up.
What can I do to fix this?
I've tried restarting my computer and resetting my preferences but the problem still…3 votes -
Effects gallery not working on Mac, It did work but after last update its not doing anything
I am using a Mac and since the last update for illustrator my effects are not working, It doesn't do anything.
1 vote -
Library not updating once stock asset is purchased
I have had a recurring issue for at least 18 months now (and across several updates of Illustrator). I use previews of stock images on drafts of layouts and then when I purchase the chosen image - clicking on the cart icon on the image in the Library panel, completing purchase - the preview image does not updated to a licensed image. I have to go into my account via a web browser, navigate to licensed images, download the file and manually drag it into my library. The cloud icon at the bottom left of the Library panel says it's…
1 vote -
Blend snaps back when you move an object
When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M3416884 votes -
Smart Object from Illustrator to PS not working after Mac Ventura 13.2.1 update
Copy and pasting a vector file from Illustrator into Photoshop as a smart object no longer saves the way it used to. In Photoshop, when I wanted to make a change to the smart object, I would double click on it in the layers panel, it opens in Illustrator, make a change, cmd + s to save, back to Photoshop and the smart object would update. Now after updating to Ventura 13.2.1, the process is the same, but after saving and returning to Photoshop, my fonts show up differently. Screenshots included.
1 - Smart Object in Photoshop
2 - Making…1 voteThe problem got resolved when fonts got activated for Photoshop in the font manager app.
It seems that for some reason Photoshop does not warn users about missing fonts in smarts, although it should not be relevant, since Ps reads the PDF content from a smart to render it...
Needs further investigation. If you have updates on this — please comment.
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Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS
While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.
Please refer to this post for…
4 votes -
Resaving a file that is being currently saved makes it loose changes
Steps: Save and Save As
While the file is processing the save, if you save a copy or with another name, the changes made in that initial save are completely lost (in some update this problem appeared, in the past it was not like that).
Illustrator 25.4.8
Mac OS 10.14.6 (18G4032)1 vote -
Cannot copy from one layer and. paste to another....
After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....
5 votesThis behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.
When it’s enabled, Illustrator tries to paste copied objects into their original layers.
If the option it disabled, but it still does not work as you want it to, please reply back.
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Still unable to handle screen magnification in Windows
When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.
1 vote -
Illustrator not saving properly
Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..
Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.
WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…
1 voteA slash can’t be used in a file name. since it’s an OS reserved symbol.
There are other symbols like this: < > : " / \ | ? *
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freeze on save
I have consistent problems with Illustrator 27.2 hanging/lagging (becoming entirely unusable, with any action resulting in a ca. 10-second wait) following saving. This seems to happen only if I happen to switch to another open window/program while saving is in progress. This has only been happening w/in the last few weeks, so perhaps connected to a recent update? The only way to correct the problem is to quit and restart Illustrator (even shutting down the individual file isn't sufficient). It happens whether or not I'm using an external monitor.
I'm on a 2022 14" MBP, 16 GB RAM, Ventura 13.2
2 votes
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