Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8278 results found
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new file - sheet sizes and templates don't load
when I open new document, I used to be able to select a sheet size from an existing set. it was a history of recency used templates and other suggestions. now there is nothing that shows up, and in order to make new document I've been needing to open an old document, erase everything and save it down as a new document.
1 vote -
Spot colors converting to Magenta when saving .PDF files
We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.1 vote -
Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font
On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.
1 vote -
不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける
再現手順
1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。期待する結果
不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。実際の結果
不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。EN
Step and Reproduce
1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…2 votes -
Paste in the same place is failing
El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.
1 voteJoan, can you please share both the file and the demonstration video? Please make sure the it’s clearly seen which artboard is active when you copy and when you paste.
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Extrude on the 3D Materials panel is inaccurate.
The extrude function does not extrude by the amount I type in.
It used to work on my desktop but never on my laptop and now it works on neither. It extrudes but by less than a third of whatever I type in. Don't know why this happens or why its started doing it on my desktop too.I find it eliminates the usefulness of the whole 3D Materials panel.
1 vote -
Pasting text within text box changes formatting to neighboring type
I am trying to cut and paste type within an area type box. I have the type formatted with mixed attributes. But when I paste the type in its new location all formatting is lost and it assumes the format of the type next to where I paste it.
2 votesThis can happen if the 'Paste text without formatting' option is toggled in Preferences > Clipboard Handling. This would cause Ai to paste text with no formatting, adapting it from the target text.
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Guides duplicate and fly away when grabbed
When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye
1 vote -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes -
Automatically delete resource files using 'Export as Multiple Resources' file
Automatically delete resource files using 'Export as Multiple Resources' file
1 vote -
Recovery opens Print.ai document profile instead of restoring a document after crash
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…
3 votesElizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
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Releasing the mouse key / pen from dragging a scrollbar outside of the app’s window makes scrolling stuck
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
6 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Why the the FONT i used are NOT LONGER AVALIABLE in Adobe premiere pro?
Hi Adobe community, a few weeks ago I updated a new Adobe Premiere version and since then the font I was using has changed and I can no longer find it among those available. The fonts I need are: Algerian, BlackadderlITC-Regual, Garamond-Italic, Onyx. I try to find these fonts as if they were extensions from the official Adobe page but I couldn't find the Algerian font in this way either... Can anyone help me or give me advice? Thanks a lot!
1 vote -
Version 2025 crashes more than usual and freezes when a pen used with tablet
With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.
4 votesHi ,
Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:
- Wacom tablet configuration (model and driver version)
- When you first noticed the issue
- Is the issue consistently reproducible? (i.e., does it happen every time?)
- Machine's OS and GPU specifications
If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.
We appreciate your cooperation and look forward to assisting you.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers
While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.
Take a look at the GIF attached.
5 votes -
1 vote
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Align / Distribute ignores Constrain Angle
The Align and Distribute options do not take into account the Constrain Angle setting when the Constrain Angle is not equal to zero. In simpler terms, the Constrain Angle for Align and Distribute is always set to zero.
15 votes -
Scaling envelope warped objects - makes object squishy after certain ammount of enlargement
Wraping an object with an envelope warp and then scaling it, makes the object inside squish itself after a certain amount of enlargement.
MacBook Pro M3 16", Illustrator 28.7.1
1 vote -
Review Comments visible online but local file has lost connection to review
Review was setup, comments were added by client and are still visible online but local document looks like no review has been setup and all comments are gone.
1 vote -
Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for verification code
Hi, i need you to report this bug to your engineering team. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for a verification code. Every single day at 10:28pm this happens. For the past two weeks - since I created my account.
1 vote
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