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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Can't adjust leading with Alt+arrow keys.

    When trying to adjust text leading with ALT + Up/Down arrow keys as usual, it doesn't seem to work. It's inconvenient to adjust leading from the character menu.
    Illustrator 2023.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got solved by checking the 'Size/Leading' value in Preferences > Type. For some reason it got changed. This is not the first time something like this happens, and the reason behind this value getting altered is unknown... so it can’t be marked as 'Resolved'. If you have this problem too — please vote and comment.

  2. 書き出し

    illustrator 27.2 Mac M1 版　　書き出し　で　アートボードごとにpngなどで書き出しすると、1枚目のアートボードのみ、書き出されているが、サイズが０バイトになる。

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  3. Consistant crashing when trying access swatches through color picker window

    As per title

    Version 27.4
    M1 MacBook Pro, Monterey 12.5.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  4. svg code export issues

    I export svgs from Illustrator in order to animate them. I use File - Export as - SVG. Now with version 26.1 when I export an svg, none of the layer(id names) are correct. The exported svg is naming them <svg id="a", id="b" and so on.
    A temporary fix is uninstalling and reinstalling, but the issue reappears before the day is over. The previous version 26.0.3 works with no issues.

    22 votes
    13 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  5. Tool buttons appear as copies in other toolbars

    Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.

    Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.

    You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if…

    11 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  6. Font Height Options Tab order is broken

    In Character panel, when you choose an option to display Font Height Options, hitting Tab to focus works wrong.

    Click Font Family field to focus it and press Tab to focus the next one, Font Style. It works fine, nut the next press moves the focus to the Font Size field, skipping Font Height Reference field!
    So it means we can’t access this field at all using a keyboard.

    11 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  7. Spellcheck turns off when you apply Drop Shadow or other effects to a text

    Spellcheck must work for all text objects once enabled, no matter what appearance it has.

    Here, the same line of text with a typo in it has a drop shadow and a custom fill applied. No zigzag lines, and all those who count on Ai to mark they typos are in trouble.

    11 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  8. SVG keywords do not save

    When i add keywords in bridge but edit the SVG in illustrator the keywords will not remain after i save the document.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  9. Cannot input color code in Websafe RGB

    When i try to add the color code for R, G and B in websafe RGB scheme, as soon as i enter the value for R and move to G, both the fill and stroke becomes null. I can only enter the color code in the bottom text area which has the entire code

    3 votes
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  10. Old files quirks - SAVING and more

    I have occasionally had problems with files not saving.
    Today I have a specific example in case some dev people want to look at if: https://stock.adobe.com/579753145
    The document seems to be plain eps (or maybe oldest Illustrator version ever).
    When I open it in illustrator to just look at it, 27.5 on windows occasionally seems to keep some filehandle open (so I cannot make a change and "save as")
    If that does not happen,, and I try to save, I get the "save as" dialogue, but in the end the file does not change. In detail: the documentAfterSave event is…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  11. Action to find replace T1 fonts

    Since Illustrator no longer supports T1 fonts I would love to be able to make an action to find/replace font associated with common fonts that I used previously to current fonts that I now have active. The action however only opens the find/replace dialog and doesn't complete the request automatically. It makes you reselect the replacement font. (even though in the script dialog it shows the step of find (x) font, replace (x) font, change all yes).

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  12. Exporting Artboards

    When I try exporting an artboard lets say as a PNG and put in that specific artboard, the preview comes up as the wrong artboard, it is usually the first one. This has been going on for a while and I have just come to the realization that it is a bug because I cancel the export and then try again and it works.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  13. Snap to point

    Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!

    Regards,

    Robert Bell

    3 votes
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  14. my cursor is showing a black arrow all the time and doesn't show the tool that I am using

    All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  15. Display issue

    Every time I select the rulers, the artboard and the selection outline disappears

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  16. Can't save PDF file in Illustrator 2023

    Its really frustrating... I cant save ai file in local drive nor save as PDF.

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  17. 3D effect in Illustrator 2023 doesn’t work

    After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
    I don't have that problem on my laptop with the latest version of macOS.

    1 vote
    6 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  18. Layer's options display 'Dim Images' turned on when it's off

    1. Go to Layer Options
    2. Enable 'Template' option
    3. Uncheck 'Dim Images to' option
    4. Hit OK
    5. Go to Layer Options again
    6. 'Dim Images' is on by itself, despite I turned it off in step 3
    10 votes
    0 comments  ·  Layers  ·  Admin →
    How important is this to you?

  19. オブジェクトを再配色にて、RGBスライダーが短く表示される

    Mac OS 12.6 Monterey
    Illustrator27.2(27.1.*)

    再配色ウインドウを開いた時に、下部の調整部分がRGBだとバーが短く表示されます。CMYKや他の調整モードに切り替えた後RGBに戻すとバーの長さは戻りますが、何度も切り替えているとRGBのバーのみがまた短くなることがあります。
    27.2にアップデートすることで解決するかと思いましたが解決していなかったので、前のバージョンの正確な数字を覚えていないのですが27.1.*でも同様でした。

    3 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  20. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m…

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?
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