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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7892 results found

  1. The align tools don't work on rectangle in perspective plane

    In particular, the center align button in the align menu doesn't work correctly on a rectangle in a perspective plane. I notice that the bounding box does appear to be correct, but the shape is no longer align with its bounding box. Again, this problem only occurs with objects in a perspective plane. And yes, I am using the perspective selection tool to select the object.

    2 votes
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  2. Cutting a line with Scissors tool then resizing it works wrong

    1: Windows.
    2: 2022 26.5.0.
    3: Cutting a line using the Scissors tool then resizing it using the handles.
    4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.

    6 votes
    7 comments  ·  Tools  ·  Admin →
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  3. BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects

    I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.

    1 vote
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  4. 743 votes
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  5. 文字をアウトライン化した時、文字ズレが発生した

    Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。

    1 vote
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  6. v27.2. Rulers are glitching out.

    The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??

    1 vote
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  7. White Lines After Using Image Crop

    I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image

    3 votes
    1 comment  ·  Tools  ·  Admin →
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  8. Export PSD is aborted with error

    When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

    The error dialog appears twice, and the messages are as follows
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    ![error1.png](error1.png)
    ![error2.png](error2.png)

    The generated image is 4px in total and the resolution is not too high.

    Environment:

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    The same error occurred when I tried with Illustrator CS6.

    Steps to reproduce:

    1. open the attached file 16383.ai
    2. Select [File >…
    14 votes
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  9. Illustrator crashes while working

    Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  10. Recolour tool does not load custom colour palettes (AI 27.3)

    I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side

    1 vote
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  11. Illustrator 2023 performance issues in Windows 11

    This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

    I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

    additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…

    5 votes
    1 comment  ·  Performance  ·  Admin →
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  12. 変形パネルが少し欠ける

    どれだけパネルを広げても角丸の下部分が少し欠けた状態で表示されます

    1 vote
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  13. Keyboard Shortcuts (hotkeys) get reset to blanks when Illustrator is updated to 2023 / 2024 / 2025...

    All typical mac menu commands are not working in Illustrator 2023. Command 0, Command +, command N etc. are not working.

    3 votes
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  14. Linked Text Boxes DEFORM

    When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.

    1 vote
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  15. Preferences dialog window opens small, tiny, shrunk, and I can't access any settings

    Problem with Preference panel in Illustrator since the last update of the app.

    A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.

    9 votes
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  16. Locate in an action gives an error when nothing is selected

    Layers panel has a 'Locate Object' command in its menu.
    It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.

    However, when this recorded action is called with no selection made, Ai throws an error (!):
    The action failed with an unexpected error code.
    Error:CANT

    ...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.

    14 votes
    0 comments  ·  Actions  ·  Admin →
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  17. svg parse failure for valid arc command

    The attached SVG file "bus.svg" is entirely valid and correct, but it loads incorrectly in Illustrator 2023 (27.5, Windows 64-bit). In particular, it fails to correctly parse the following valid arc command in a path tag's "d" attribute:

    A 0.50 0.50 -45.0 0 0 767.50 652.25

    If I change the arc command to set the rotation angle to 0, which has no effect on the geometry of the arc since the radii are equal to each other, then it renders correctly. Here is the same arc, but expressed in a way that Illustrator imports correctly.

    A 0.50 0.50 0.0 0…

    2 votes
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  18. Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados

    Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10

    1 vote
    0 comments  ·  Actions  ·  Admin →
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  19. File on cloud didn't save before crash

    I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.

    Windows 11 , Adobe Illustrator 27.7

    1 vote
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  20. When applying a smart filter, it doesn't show up under the layer in the layers panel.

    The smart filter in the layers panel is no where to be found...

    1 vote
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