Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8134 results found
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Smart guides don’t highlight a repeat object when it’s grouped
- Please open the attached file.
- Make sure you have Smart Guides enabled (and Object Highlighting enabled as well in Preferences > Smart Guides) and Snap to Grid disabled.
- Hover your cursor over the yellow circle — you will see a blue edge highlighted.
- Hover again, but over the black cross — Illustrator won’t highlight it.
- Open the Layers panel and study the object tree — yo will see that the Radial Repeat is grouped.
- Select it, ungroup it, and try to hover over it again — now Illustrator will draw the edges.
Notice that Illustrator still won’t tell you the…
2 votes -
almost all the images in my file turn black after saving.
almost all the images I copy pasted to my file are black now. it was after saving the file.
its a two days work that now gone. I need you to Restore as soon as possible1 vote -
BUG NO EXPAND 2023
2023 illustration ver.
라인이 익스팬드 안됩니다.
-라인이 면으로 확장안됨1 vote -
Cannot re-select zoom level in status bar
I recently updated to MacOS Sonoma and Illustrator 27.9. I am using a single monitor setup. I can select the zoom once from the status bar, but when I try again it is not selectable.
1 vote -
Double-digit numbered bullet points are adding additional space after the number
Double-digit numbered bullet points are adding additional space after the number. This is happening with certain fonts (adobe and non adobe) as well as certain font sizes.
1 vote -
Não consigo salvar arquivo
Geralmente uso o mesmo layout, quando quero criar um arquivo novo, abro o antigo edito o texto e imagem e salvo com outro nome em outra pasta. Só que não tenho conseguido fazer isso. Eu coloco para salvar, escolho a pasta e ele simplesmente não salva. Só Consigo salvar por cima do arquivo antigo
1 vote -
Wacom is crashing Illustrator 2023
It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.
16 votes -
AI 28.1 - Error Message in Acrobat when saving files with transparencies
When I save as a PDF using anything other than PDFx I get an error when the file opens in Acrobat. It seems the issue has to do with masked vectors and transparency.
1 vote -
Insufficient data for an image
Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.
Machine: Mac Studio 13.5.1 (22G90)
Illustrator 27.8.1I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.
3 votes -
Fermeture intempestive
L’application ne cesse de se fermer intempestivement
1 vote -
Unknown error when placing PDF in illustrator
An unknown error occurs when placing PDF files into Illustrator. This appears to be an M1 issues as it does not occur on the Intel platforms or when I launch the Intel version on the M1 System.
5 votes -
Appearance palette not showing accurately
The appearance panel is not showing the accurate color for stroke unless you select it.
Illustrator Beta 28,2,6 Mac OS
2 votes -
Arrow keys stopped moving selected objects
Selected objects are not moving with arrow keys (this was working fine earlier today). In the history panel it shows the actions as "Move" when I press the arrows, but the objects do not move with this method.
I had not changed any settings, verified the layers were not locked, tried it with a single object and got the same result. I tried this on both my Mac keypad and my bluetooth keyboard, so it isn't an issue with the keys themselves. I restarted my Mac twice and it has failed to resolve.
Additionally, objects have also been randomly selected…
1 voteThis got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.
Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.
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Horizontal Scroll **** + mouse wheel
On mac OS, Illustrator version 27.8
Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.
Expected behaviour is for the view to scroll left or right.
Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.
It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.
This is a…
3 votes -
1 vote
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Selection of Advanced Option When Creating New Artwork Seems Buggy
The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.
I'm on Windows platform, desktop.
1 vote -
A general un-usability
I use a Mac desktop. Illustrator 28.1. There is a lot going wrong for me when using Illustrator lately. Overall it crashes itself like crazy as well as makes other apps on my computer not work when running it. It won't open sometimes, won't respond when in illustrator. Won't let me access the tool panel, so I have to force quit and re-open my not saved file. There are artifacts that will randomly show up in my art board. It's acting as if Illustrator is taking up way more memory than usual. I have been just having to force quit…
1 vote -
Scrolling Stroke Arrow Styles Crashes Illustrator
When editing a stroke arrowhead, Illustrator freezes and crashes when I try to scroll down the list of available arrowhead options. It will happen in the properties panel and the other stroke panels. It is 100% repeatable. I can select the arrowhead styles that are at the top of the list no problem, but if I scroll it crashes.
9 votes -
プレビューを終了できません。指定した処理を実行できませんでした。
プレビューができない。
ショートカットキーでグループ解除を繰り返し行っているとアートボード以外がすべて黒塗り状態になりAi操作不可能、反応なしに（Windowsキーからweb等は開けPCは正常に動く）。PC再起動でファイルは開けたがプレビューが出来ない状態（線画）CPUアウトラインになる。PC再起動とAi再インストールを繰り返し行う。
表示操作 ショートカット操作でプレビューを行うにもプレビューを終了できません。指定した処理を実行できませんでした。と出て改善しない。OS: Windows11 Pro Intel 1265h RAM32G
アプリのバージョン再インストール前: Illustrator CC 2023 ver.282 votes -
duplicates all the placed images
Every time I open a document with images I get an alert about images not found, without having moved them since I saved the document and when I locate them again, when the document is opened all the duplicate images appear, and it places them in the center of the document . I attach a screenshot of how duplicate images appear to me
3 votes
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