Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8140 results found
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Acrobat PDF File Format is having difficulties. Bad parameter.
Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.
13 votesI am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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v27.8.1 - Random files having images corrupted upon file save
Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max
After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by…
5 votesThe released version 27.9 should have a fix for this issue. Please test it to make sure images don’t get corrupted anymore and reply back.
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Cursor won’t change when a tool is picked using keyboard shortcuts
Selected tool icons do not change when using keyboard shortcuts. For example: zooming in (Z) and then selecting Direct Selection (A) keeps the zoom icon, which is disconcerting to say the least. You're not sure you've selected the correct tool, or have to click the mouse to make sure (doing so resets the icon to the correct tool).
I've noticed it on 26.5. I rolled-back to 26.4.1 and experienced it there too. I'm running a new MacBook Pro (16-inch, 2021), Apple M1 Max chip 32 GB.
I've attached screenshots of various tools that fail to switch.
42 votes -
縦書きで縦横中を指定するとクラッシュする
Illustratorのバージョンは、27.9.1です
1 vote -
Illustrator keep crashing
I use Illustrator v 28.4.1. It keeps crashing every single time i open the app. I keep uninstalling and re-downloading Illustrator, at its latest version and also previous versions (i tried v 27.9.3, it won't open either). I don't know how to make it work anymore.
I work on a HP spectre 360x convertible.1 vote -
Trace Tool doesn't work after installing update 28.4.1
Trace tool freezes and then shuts down illustrator after installing update 28.4.1 and it takes Illustrator a long time to open up saved work
1 vote -
Artifacts and unable to render Mask
Good day.
I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.
My system is as follows:
-Asus B550M-A
-Ryzen 5 5600x
-32gb Corsair Vengeance DD4 3600MHz RAM
-Sapphire AMD RX 6700XT 16GBIllustrator Version 28.2 (64 bits)
1 vote -
Preview checkbox in swatch options does not enable the first time it is checked
The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:
- Create an object and apply a swatch to it.
- With the object selected, double-click the swatch to open the swatch options.
- If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
- Tick the 'Preview' checkbox
- Adjust the swatch using the colour sliders
Result: the object does not change on canvas to reflect the swatch definition while the window is open
Expected result: the object changes on canvas to reflect the swatch definitionUnticking 'Preview'…
4 votes -
Turning off hinting does nothing.
I have a font with poor hinting where the alignment of several letters isn't working properly. When I select 'none' from the drop-down menu for hinting in the character panel, nothing changes. In previous versions of Illustrator, this is used to treat the letters as standard vectors.
1 vote -
Horizontal scroll doesn't work
When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.
1 vote -
Magic Wand tool selects things it shouldn't
In the video below, I have four shapes: two black squares with a transparent stroke (i.e., no stroke), a black square with a gold stroke, and a red square with a gold stroke. The tolerance level in the Magic Wand palette is set to zero for both strokes and fills.
If "Fill Color" only is checked, and you click on a plain black square with the Magic Wand tool, both plain black squares and the black square with the gold fill are selected as expected.
If "Stroke Color" only is checked, and you click on a plain black square, both…
2 votes -
Problem with gradient mesh created in InDesign
Why is it that when I open a PDF created in InDesign with a gradient mesh, in Illustrator, the mesh becomes a solid fill?
Thank you
1 vote -
Create text larger than 12pt when zoomed out! (Plus wacom type tool error)
When I'm putting together a HD storyboard, i.e zoomed out to view a range of 1920x1020 artboards, clicking on the document with the text tool just makes a tiny cross symbol and doesn't allow me to type.
NOTE - Wacom tablet seems to create the cross. Laptop track pad does create text but at 12pt which is crazy small to edit when zoomed out.
It would be great if Illustrator acknowledged my zoom level and didn't default to giving me text so small that I can't highlight it or easily edit. Constantly zooming in and out every time I want…
1 vote -
Switching modes in Repeat Options dialog does not change the selected repeat object
Imagine you experiment and convert some art into a Repeat object.
Then you open Repeat Options and see some other variants, like Radial, Grid, and Mirror... OK, you think what do these do? You toggle to them, you set values, you click OK — and nothing you get. These do nothing. You can only change those your object currently have, but not switch the type.- Why can’t I switch the type?
- Why don’t you disable these if they don’t work?
9 votes -
Can't go full screen on Mac
The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1
2 votes -
Font menu blank
Drop down font menu has stopped working in all illustrator docs.
Turned all fonts on / off in Creative Cloud, no change, it's also showing all fonts are installed on the CC app.
Creative Cloud is working fine
Illustrator is up to date (28.0)
Internet connection is fine.1 vote -
Values in Transform fields are missing and inactive
Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
As you can see, Transform values are locked when I pick an object.1 vote -
Bullets are forced when pasting a text
Please take a look at the GIF.
I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
Instead, Illustrator forces bullets for the whole pasted text.8 votes -
Column can't be resized in the variable panel
If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
Normal table columns can be resized; dunno why this one isn't.2 votes -
Mode de fusion qui ne s’applique pas!
Bonjour
Quand je vectorise mon image et que je souhaite appliquer un mode de fusion, cela ne fonctionne pas
Merci1 vote
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