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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS

    While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.

    Please refer to this post for…

    7 votes
    7 comments  ·  Print  ·  Admin →
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  2. Black artifacts on strokes

    No funciona bien el trazo

    2 votes
    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Charter font is misrendered at small sizes

    The Italic version of the Charter font that comes standard on macOS is misrendered at small sizes by several Adobe programs, including Illustrator and Acrobat.

    Steps to reproduce on macOS:

    1. Create some text in a new document, ideally including the character "A"
    2. Set the typeface of the text to Charter Italic
    3. Simply zoom out until the "A" is shown with obvious artefacts. Zooming in again resolves the issue. See attached screenshot of the same text rendered at larger and smaller sizes, for comparison.

    Notes:

    This affects not just the "A" character, but it's the most noticeable with it. Notably, it…

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Glitch in Convert to Shape > Rounded Rectangle effect

    When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.

    The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.

    Illustrator v 27.5, Windows 11

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  5. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

    The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

    4 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. Triple Click HxW or X/Y boxes causes Crash

    When wanting to adjust the size of an object, triple clicking within the height/width or X/Y boxes causes the application to crash.

    1 vote
    1 comment  ·  Properties Panel  ·  Admin →
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  7. Pre Release

    I installed the pre-release of Illustrator and can't continue. It says:
    Your Illustrator has expired.
    Huh? That's definitely a bug! I can only uninstall it and return to my regular Illustrator or the Beta release.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  8. Can't Save as on your computer

    I use illustrator 26.1 and Monterey 12.3 on MacBook Pro with M1 chip .
    I can't Save as on my computer . The Window is freeze except the format box and the "save on cloud document" button.

    Please help I can't do my job and save as pdf formats for print .

    Thank you.

    28 votes
    39 comments  ·  File Save, Import and Export  ·  Admin →
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  9. Text gets reset to the default style when pasted (looses its formatting), on Mac

    Team I am not able to copy paste a modified style for the text. Can you look at the issue. I am using IMac.

    1 vote
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Can't right click to open context menu after selecting new object

    Right-clicks very often (but not quite 100% of the time) fail to open the context menu if the right mouse button is clicked straight after selecting a new object and the mouse pointer has not moved between the left-click (that selects the new object) and the right-click.

    Moving the mouse pointer even a little after selecting a new object makes right-clicks register correctly. The clicks will also register correctly if the user waits about 0.5 seconds before right-clicking, when not moving the mouse.

    If the right-click fails to register, clicking the button again will work, even without moving the mouse…

    1 vote
    4 comments  ·  User Interface  ·  Admin →
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  11. Automatic numbering does not continue in linked area type

    While using automatic numbering, an area text linked to another Artboard or within the Artboard restarts the numbering from 1 after moving the overflown text to the second linked type area. Please add option to choose restart the numbering or continue numbering with user preference. Another issue is that one point with continuing the lines to the next type area also starts with numbering rather than considering the continuation of the last line from first type area.

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. GPU Preview Disables GPU Preview & Crashes erase Embedded Files

    Running Illustrator 27.8.1 on macOS Ventura 13.5.1

    MacBook Pro 16" 2022
    M2 Max
    32 GB

    Every now and then Illustrator switches to CPU Preview and disables GPU Preview. This can be fixed (most of the time) by saving, closing the file, and re-opening it.

    Somewhat related, Illustrator crashes daily, and when opening the recovered file, all embedded images are either invisible, black, or turn into noise. When looking at the "Links" panel, those files show up as 0 bytes in size.

    Weirdly enough, general performance is fine.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  13. 応答なしになって立ち上がりません。さらに最新版をダウンロードしたのに保存する際にバージョンが2020になっています。

    バグの報告です。

    1 vote
    3 comments  ·  Launch  ·  Admin →
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  14. Crashing repeatedly 26.4.1

    Since the update to Illustrator v 26.4.1 there have been repeated crashes.
    Crashes creating new document from template
    Crashing when copying and pasting objects into Illustrator and crashing when working in the document. Only using basic shapes, although some shapes do have legacy 3D effects on them.
    Windows 10 Enterprise Intel (R), Xeon(R) E-2276M CPU 2.80GHz 2.81 GHz RAM: 42.0 GB 64-bit OS, x64-based processor

    15 votes
    9 comments  ·  Other...  ·  Admin →
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  15. Exporting large panels in pdf gives an error. please fix this

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  16. File > New > No answer

    Good evening, I cannot create a new file on Adobe Illustrator.
    As usual, I click on File > New, then no answer, nothing happen...

    Any suggestion ?

    I uninstall the app then install again, same error.
    I checked with Creative Cloud Cleaner, same thing...

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  17. Intertwine objects expand when an effect is applied to them

    When I want to add, say, a drop shadow to my whole intertwined art, I get it immediately expanded. A warning is displayed, but I’d prefer to keep it live.

    I’d put this in user requests, but let’s admit this is a bug, since I never asked for an object to be expanded, and it potentially can stay live — unlike moving one point of a live rectangle, which obviously makes it a non-rectangle anymore.

    14 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.

    Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.

    34 votes
    28 comments  ·  Other...  ·  Admin →
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  19. フォント検索中に落ちました。

    OS:Windows11
    ILLUSTRATOR: 27.8.20

    フォントを探していて、下記内容のダイアログを出力して落ちました。[Kill Process] [Ignore ] [copy] などのボタンが出ていたので、copy で内容を取得しました。

    出力されたエラーはこちらです。

    Debug Assert failed!
    {
    expression: "removedB || bNotExistingOK"
    hash: "ad5780dd-013c-9e84-ec7d-463b0000003a"
    lastError: "1400"
    sourceFile: "C:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvaui\ui\src\OSUI.cpp"
    sourceFunction: "dvaui::ui::UINode::UIRemoveTimer"
    sourceLine: "4969"
    threadID: "29340"
    threadName: "main"
    timestamp: "2023-06-24T11:09:11.0Z"
    }

    -------------- StackTrace --------------
    ai::controls::UIFontView<ClientFontType>::~UIFontView<ClientFontType> ( @ 0) (dvaai.dll+0x000000000012D142)
    dvaui::ui::UINode::UIDoTimerNotify ( @ 0) (dvaui.dll+0x000000000062EC6C)
    dvaui::ui::UINode::UIDispatchPossibleTimer ( @ 0) (dvaui.dll+0x000000000062D7DD)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006D3943)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D8CE9)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D1796)
    dvaui::ui::OS    Window::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006DC283)
    dvaui::datatransfer::OS    DropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030A7DC)
    dvacore::config::ExecuteTopLevelFunction (    …

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  20. Selecting a shape selects multiple unrelated objects

    I'm trying to select a shape on my artboard and it automatically selects multiple objects even though they are not grouped or linked together in an way. Also, an object is getting selected even though I'm trying to click another object on the artboard. There seems to be some kind of margin around that object but it is just a shape that I created, no clip mask or anything of that sort was applied to the object. Is there a way to figure out what actions were applied to an object when clicked? If not, that could come handy.

    2 votes
    1 comment  ·  Selection  ·  Admin →
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