Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Black screen and duplicating forms randomly while working
- While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.
I've got an update of Ai this morning (2021-10-28) and before this problem never happened.
- It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.
Using: Adobe Illustrator 2022 v 26.0
PC-Windows…1 vote -
ドロップシャドウの一部だけが解像度が低い
macOS Catalina (Ver. 10.15.7)
Illustrator 2021
ラスタライズ効果設定の解像度が「350ppi」に設定されている状態で、複数箇所でドロップシャドウを使用しているファイルがあり、作業前はすべてのドロップシャドウが正しい350ppiの状態（表示）だったが、編集作業終了時に1箇所だけドロップシャドウの表示が、72ppi程度の解像度に変わっていた。
色々と動作検証をしてみましたが同様の状態にできず、原因不明です。
低解像度のドロップシャドウ部分は表示のみではなく出力した際も低解像度のままとなっており、ドロップシャドウ部分に変更を加えたり、コピペしたりすると正しい表示に戻るようです。62 votes -
Cloud Documents won't open when using Illustrator on desktop
Illustrator v.26, running on macOS Big Sur 11.2.3.
The cloud docs open only after closing the app several times and retrying. Once the app is open, I double click on the desired file, but nothing happens. Even using the 'open' selection window doesn't work. After the nth try, the cloud doc magically opens. This has been going on since before the latest update. Is it my laptop or a bug?
3 votes -
インストール時に同梱されるStartup Scriptのファイル名称が更新されていない
OS macOS10.15.7
バージョン Illustrator ver.26.0Illustratorをインストールした際にバンドルされるStartup Scriptである「/Library/Application Support/Adobe/Startup Scripts CC/Illustrator 2022/illustrator-20.0.jsx」ですが、このファイル名が数バージョン前から更新されていません。
これはAdobe Bridge CCにおけるStarup Scriptの読み込みに影響を与えます。直近の2021と2020に関して書きますが、この２つはBridge起動の際にコンフリクトを起こし読み込まれません。対処方法
１．ファイル名の是正
Startup Script内の各ファイル名を変更します。Illustrator 2021内には「illustrator-20.0」フォルダと「illustrator-20.0.jsx」ファイルが存在しますが、これらをそれぞれ
illustrator-21.0
illustrator-21.0.jsx
とします。
同様に、Illustrator 2022内「illustrator-20.0」フォルダと「illustrator-20.0.jsx」を
illustrator-22.0
illustrator-22.0.jsx
とします。
また、ファイル内のXML部分もIllustratorでは全て同一の文面となっています。これはBridgeに読み込まれた場合に全て同じ表示となり、バージョンの特定が不可能になります。
これは、以下のように「dc:title」部分を以下のようにすべきでしょう。<ScriptInfo xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="ja_JP">
<dc:title>Adobe Illustrator CC 2022/dc:title
<dc:description>このスクリプトを使用して、他のアプリケーションと Adobe Illustrator CC 2022 を通信させることができます。/dc:description
</ScriptInfo>以上の処理でBridgeがStartup Scriptを正常に読み込むようになります。
6 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「../Startup Scripts CC/Illustrator 2022/」 内の「illustrator-20.0」フォルダ名と「illustrator-20.0.jsx」ファイル名についての問題を macOS と Windows にて確認いたしました。
「illustrator-20.0.jsx」ファイル冒頭のビルド情報には、「@@@BUILDINFO@@@ “illustrator-26.0.jsx”」と記述されていますので、正しいファイル名は「illustrator-26.0.jsx」と思われます。
従いまして、フォルダ名も「illustrator-26.0」になると思われます。また、ファイル内部の XML部分の「dc:title」、「dc:description」のバージョン記述ですが、製品名から「CC」は削除されておりますので、「Adobe Illustrator 2022」になると思われます。
担当エンジニアにフィードバックし、どのように修正されるか確認できましたら、こちらでご報告いたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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Color palette will come opened but immediately flash close
Several actions will fly open and fly closed such as the color palette when selected it will fly open and then immediately close
1 vote -
I can't comment on the "č" key after the update
After today's update to version 26.0 I have the same problem with key "č". Others work without a problem.
26 votesI am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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アセットの書き出しができない
Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
これは何も役に立たないクズ機能。仕事にならんし使えん。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。
最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。
よろしくお願いいたします。
Illustrator チーム
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New Update interfaz error
In the new update, the interface shows errors when I select create new file and when I tell it to save to the cloud. The numbers and file names are not read in full.
1 vote -
Application de nuances sur objets groupés
Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.1 vote -
Zeichenfläche Name
Wird der Name einer Zeichenfläche geändert, wird dieser Name beim nächsten Exportieren als (PNG) nicht als Dateiname übernommen. Erst wenn das Zeichenflächen-Namensfeld erneut aktiviert (geändert) wird, wird die Datei (Zeichenfläche) beim nächsten Export korrekt benannt.
MacOS Catalina 10.15.7
Illustrator 25.4.11 vote -
Zoom w/ Command + Space Bar screen grays out
Hi - when I zoom in close to anything in AI using Command + Space Bar I will get a grayed out background and the object is very pixelized & strange looking - see attached screenshot. This happens about 50% of the time I do this. Can you look into fixing this bug? MacOS Catalina v 10.15.7, AI 25.4.1 Thank you.
1 vote -
Changing corner radius on a shape changes unrelated anchor point
MacOS Big Sur 11.6, Illustrator 25.4.1
(Older versions too, I specifically reinstalled Illustrator with preferences resetted to verify if the bug is still there on the newest version)
I have been having this issue randomly for a while, when rounding corners on some shapes, certain anchor points get displaced, often ruining symmetry. I have tried turning every kind of snapping off. It doesn't matter if the corner is changed from the panel or from the artboard. Doesn't matter if I have one corner selected on more, Illustrator sometimes decides to change a certain anchor point.
Before rounding the corners, I…
17 votes -
Typing in tamil Problem.
when typing in tamil language. box type character appears when I press space bar. When inserting White space also.
This Problem also present in photoshop.
Fortunately not in indesign.1 vote -
Export Selection, Assets Panel not saving as before
Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.…
1 vote -
Separations preview
Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks
1 vote -
resizing a document window in illustrator is glitchy
Mac OS 10.15.7
AI 25.3.1Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.
1 vote -
Pathfinder Divide produces imprecise result on curved elements
Mac OS 11.6
Illustrator 25.4.1I know this is not a new complaint, but it has not been addressed. When I used the Pathfinder Divide tool to divide an element with curves, the resulting shapes are not precise. This renders the tool useless for many operations where users need those lines to sit exactly on top of one another. See image for example.
There are many users, including me, who are begging Adobe to stop adding features we would rarely/never use and please, for the love of all that is holy, concentrate on fixing the basic tools we use every…
2 votes -
Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)
When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.
This issue occurs regardless of the Constrain Proportions box being checked or not.
2 votes -
(PARM) Error??
I keep getting an error pop up, 'Operation cannot complete due to an unknown Error (PARM) Error...This is happening when I'm trying to copy or paste things/ move things about // just in general It seems to happen all of the time. Is there a fix for this issue? it's driving me mad.
I am running Illustrator version 25.4.1
And running Mac OS big Sur 11.6
See attached screenshot.
3 votes -
Artboard modification gets applied to the wrong artboard
When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
It did it for naming the artboard but also scaling it to the illustration.
Manually scaling works.1 vote
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