7716 results found

1. Illustrator 2022 DOES NOT OPEN.

   This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you still have a huge amount of bugs within the app, don't release an update, it's that simple. All the other apps seem to work okay, but not Illustrator. I'm extremely disappointed.

   This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you… more

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
   I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
   So sorry it happened, and I wish I could do more.
   Please add votes to this if you experience the same issue, it will help to initiate a proper investigation.

2. New Illustrator 26.0 update - cannot offset path, outline stroke, or expand

   Created a stroke to be removed with Shapebuilder Tool, but could not offset path. tried to outline stroke, and also expand. nothing worked to isolate stroke

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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3. Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit

   Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.

   Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.

   System Information:
   Edition Windows 10 Home
   Version 21H1
   Installed on ‎20-‎Jun-‎21
   OS build 19043.1288
   Experience Windows Feature Experience Pack 120.2212.3920.0

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   17 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

4. テキスト操作時のIビームの点滅が早すぎる

   Illustrator 26.0 (Intel/Ja_JP)
   macOS10.15.7

   テキスト入力時のIビームのフリッカが強すぎる。Tツールにてマウスカーソルを移動し挿入点を変更した際に特に早くなります。現象の動画を添付します。
   入力時はカーソル付近を注視するため図形明滅刺激の影響による健康被害の発生につながる可能性もあります。ver.25の仕様に戻していただきたいと思います。
   また、M1でも同様の挙動との報告を受けております。

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Miyuki responded

   Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

   いただきましたご報告につきまして、Ver26.1で改善されておりますのでステータスを変更させていただきます。

   こちらの投稿に関するご報告について、後日何かしらの変更が加わるようなことがある場合には、こちらにてお知らせをさせていただきます。

   今後ともどうぞよろしくお願いいたします。

   
   

   Illustratorデスクトップ版チーム

5. Images not appearing on shared link

   When I create a shared link for review, the image do not appear on the link.

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   1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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6. Can't Save As or Export

   https://community.adobe.com/t5/illustrator-discussions/unable-to-save-or-export-files-from-illustrator-2022-26-0-on-macos-monterey/m-p/12485162

   Experiencing these exact issues reported by other users.

   Tried Uninstalling/Re-Installing
   Granting Full Disk Access
   Uninstalling/Installing Older Version (25.4.2)
   All the different combinations of shutting down and restarting
   Reset SMC

   Nothing is working.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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7. Inability to add graphics in libraries

   This is a bug. This is where Adobe informs me to report a bug. For the record this must be said right away.

   I made a library and could initially add graphics to that library, but all of a sudden graphics wouldn't add itself whether I dragged or specifically selected "add ...".

   It added an irrelevant fill color instead.

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8. フリーズする

   os...Windows 10 Pro
   バージョン：2022最新版。
   描画作業をしていると突然フリーズして落ちる。復元されない。（2020版では、復元されたのに）

   仕事が進まなくて困っています。

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   0 comments  ·  Actions  ·  Delete…  ·  Admin →
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   Need More Info  ·  PCM Maro responded

   Illustrator 製品版フィードバックへご協力いただきありがとうございます。

   ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。

   最初にお願いがございます。

   「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
   ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。

   もし、同じように再現するような場合は、以下の質問にお答えください。

   1. マシンのハードスペックをお教えください。
   2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
   3. 再現データがあるようでしたら、検証用にご提供ください。

   お手数をおかけいたしますが、よろしくお願いいたします。

   Illustrator チーム

9. My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.

   I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?

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10. 1,macos10.15.7　Illustrator26.0　PhotoshopEPS形式画像を配置すると指定したサイズにならない　psd形式は問題ない

    この現象は、以前のバージョン　CC2021までは発生しませんでした。
    解決策がありましたらお教えください。
    Windowsでは未確認です。

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとうございます。

    ご報告いただいた「PhotoshopEPS 画像を配置するとサイズが大きくなる」という現象ですが、再現できませんでした。

    Photoshop の画像解像度ダイアログで「幅、高さ、解像度」が同じデータを各種画像形式で保存し、Illustrator 2022 に配置した場合は、同じサイズで読み込まれています。

    いくつか質問させていただきます。

    1. Illustrator 2022 では、全ての Photoshop EPS 画像ファイルで同じ現象が再現しますか？　（リンク、埋め込み）

    2. Illustrator 2021 で新規ドキュメントを作成し、同じデータを配置しても問題ありませんか？

    3. 各画像データを Photoshop で開いて画像解像度ダイアログで確認しても、同じサイズ設定ですか？

    4. 確認しても「幅、高さ、解像度」が同じ画像データにも関わらず、やはり Illustrator への配置サイズが変わってしまうようでしたら、問題のデータを検証用にご提供いただけますか？

    以上、お手数をおかけいたしますがよろしくお願いいたします。

    Illustrator チーム

11. After update AI 2022, i can't press "Đ" on arthboard. I use font key Vietnames.

    After update AI 2022, i can't press "Đ" on arthboard. I use font key Vietnames.

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12. Preview Problem in imac m1 on GPU Performance

    This problem occurs when Illustrator is on the GPU Performance, there is a Preview problem in some parts .. I have a request to solve the problem, this problem has not been solved in the last update either ...

    illustrator 25.2.3 & 2022!
    System imac m1
    memory 16gb

    macos monterey 12.01

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. Saving to Creative Cloud is Changing My Patterns

    This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
    Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is not consistent. Sometimes it happens, sometimes it doesn't, and sometimes it happens to just some motifs in a design and not others.
    After countless tries to figure out what it is, it does appear to be that patterns saved to Adobe's Creative Cloud will have this happen, whereas if I save it to my computer, it will not. Thank you for the help!

    This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
    Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is… more

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    13 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. Windows

    １　Windows 10 Pro　バージョン20H2／プロセッサ　Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz／実装RAM　32.0 GB (31.8 GB 使用可能)／64 ビット オペレーティング システム、x64 ベース プロセッサ

    2　Illustrator2021で作成したデータを2022（最新版）で開き、デザインのバリエーションの作成を行おうとした。配置されている画像は２つ。うち1点の差し替えを行った。（Photoshopデータのリンクを変更）。差し替えた画像の大きさを変更するため、リサイズを行ったところ、アプリケーションがクラッシュ。復元データにより、1つ前の手順まではデータが残っており、作業の続行ができた。が、再び同じ作業（配置画像のリサイズ）でクラッシュ。
    3　続行したデータを開き直し、もう一度作業のやり直しをしようと思った。
    4　２つのリンク画像が消失した。『「」というリンクファイルが見つかりません』というアラートが繰り返し出る（「」というファイル名をつけたことはない）。エラーの起きていなかった配置画像も消失し、リンク情報そのものが消えてしまった。
    5　エラーの起きたデータを添付します。確認のため、開き直しているので日付がエラーの起きた当時のものではなく、本日のものに書き換わっているようですが、保存はせずに閉じています。

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとうございます。

    日本語担当の PCM Maro です。
    すでに再編集で問題が解決されているとのことですが、いくつか補足説明させていただきます。

    『「」というリンクファイルが見つかりません』というアラートの「」ですが、本来ならばカッコ内にリンクファイル名が表示されるのですが、クラッシュにより、ファイル情報が欠落してしまったと思われます。（通常はリンク切れでもファイル情報は保存されています）

    今後、クラッシュが発生するような場合は、クラッシュ後に表示されるクラッシュレポートの送信機能をご利用ください。
    また、クラッシュの再現手順が明確であるような場合は、こちらの UserVoice にご登録ください。

    こちらのレポートは対応終了とさせていただきますが、コメントはオープンしておきますので、追加情報があるような場合は、コメントをお寄せください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

15. Symbols and fill & strokes

    In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.

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    1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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16. Übersetzungsfehler im neuen 3D Panel

    Im neuen Panel "3D und Materialien" gibt es unter dem Punkt "Aufblasen" einen Übersetzungsfehler.
    Hier wurde "Volume" versehentlich mit "Lautstärke" statt "Volumen" übersetzt.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. Jittering / flickering content when scaling Ai windows on M1 Pro Macbook Pro 2021.

    Jittering content when scaling Ai windows on M1 Pro MBP. Seems to be a GPU render glitch.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Magnifying screen redrawing flaws

    In Illustrator 2022, when I zoom in, the screen turns black and my artwork only redraws the portions where I hover the mouse, as if the display was defective.

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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please share the document and system info with us – sharewithai@adobe.com

19. Error Illustrator 2022 is only saving to the desktop, in other error folders.

    Error Illustrator 2022 is only saving to the desktop, in other error folders.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Missing Files Dialogue keeps re-appearing

    The missing files dialogue keeps re-appearing after exactly 10 seconds, despite me selecting "No" for the following message;

    "Some files are missing or modified in the Links panel. Would you like to update them now?"

    Using Illustrator 26.0 64-bit on Windows 10.

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    19 comments  ·  User Interface  ·  Delete…  ·  Admin →
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