Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7716 results found

  1. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 書き出し設定からjpgを書き出した時。

    書き出し形式からjpgを書き出した際,裁ち落とし設定を入れていてもアートボードの大きさで書き出されてしまいました。2020では通常の書き出しができたので,2021のみのバグのようです。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    最新バージョン「v26.2.1」でも検証いたしました。

    書き出しダイアログで「アートボードごとに作成」オプションを有効にすることで、裁ち落としを含めたサイズで書き出されますので、ご確認ください。

    問題があるようでしたら、ご報告ください。

    よろしくお願いいたします。

    Illustrator チーム

  3. Placed images vanish

    When system (Windows) crashes with Illustrator open, any placed or linked images are missing in the recovery file, thus rendering it unusable.
    Warning appears, asking me to relink " " file (even if the linked file has a name), which I can't do due to missing information. Link palette is not displaying any information on what file it was either.
    I have never seen this bug before, but it has happened the last two times for me, and is very unfortunate.

    Windows 10 Enterprise
    Illustrator CC 25.2.1

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Whatever happened to User Guides?

    I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?

    It's even worse when you consider that we live in a time when it would be…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Weird neon pink image of straight horizontal lines while creating new symbol

    As I was making a new symbol, I had another tab open of a house I was creating and in the midst of making such my laptop went blank showing some weird neon pink image of straight horizontal lines, and then it went blank and then after that my laptop restarted. It was only after I reported the bug to apple I realized looking back at my other tab on illustrator that the original image I was using for practice on illustrator got really messed up and can't use now.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Mega huge trim printer marks in PDF copy, using large canvas document

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Saving under macOS with cmd-S and cmd-D results in an error

    I save my AI document under macOS 10.15.7 with the key combination cmd-S and immediately also press cmd-D so that the document lands on the desktop.

    Since Illustrator 25.4.1, this results in an error message. I have to wait a while after pressing cmd-S before I can press cmd-D. Only then does it work.

    Speichern unter macOS mit cmd-S, cmd-D ergibt Fehler

    Ich speichere meine AI-Dokument unter macOS 10.15.7 mit der Tastenkombination cmd-S und drücke sofort auch cmd-D, damit das Dokument auf dem Schreibtisch landet.

    Seit Illustrator 25.4.1 ergibt das je doch eine Fehlermeldung. Ich muss nach cmd-S etwas warten,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Shear dialog forgets the value

    While rotating objects keeps the value of the angle in the dialogue box, bending (shearing) immediately forgets the value. A bug?

    Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?

    See screenshort in German:

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 'Scrap' appearing in preview mode

    See screen grabs; unwanted shapes appear along contours in filled shapes.
    I'm on MacOS10.14.6
    AI 25.0.1

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. comment empêcher plusieurs personnes d'être sur le même fichier illustrator ?

    Bonjour. Je travaille sous Windows 10 avec Illustrator 2021. Voici mon problème : Comment empêcher plusieurs personnes d'être sur le même fichier Illustrator ?
    Une collègue travaille sur un fichier. Je peux ouvrir ce même fichier, faire une modification, enregistrer. Ma collègue fini ses modifications et enregistre. Ma modification est perdue. Rien ne me signale que quelqu'un travaille déjà sur un fichier!
    Comment faire ? Merci de votre aide

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Missing feature in the French version - UI scaling

    L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
    system : Windows 10

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This option is available only when OS and display’s resolution allow it.

    As this help article mentions, 'The UI scaling isn't supported for Windows 7 and for screens with low resolution' (however, no actual specs are given).

    So this should no be caused by the UI language.

    Please share the specs of your display or comment back if it’s no longer a problem.

  14. Recent work thumbnails are missing on the welcome page

    When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.

    Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Illustrator Version 25.4 and 25.41 not starting out of Adobe Cloud Control

    Details of your operating system
    - Windows 10 LTSC
    The version of Adobe Illustrator (desktop)
    - V25.4 and V25.41
    The steps you were taking when you experienced the issues
    - uninstalled C++ redistributable version 2015 and installed again
    Your expected result and the actual result
    - that it works --> but it didnt
    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar

    Illustrator 25.4.1 / Mac OS 10.14.6
    Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
    Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
    Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
    Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Digitizer driver broken after switching to touch mode

    I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.

    In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.

    The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. illustrator 2021 ouvre photoshop 2020

    Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Recently opened file not visible when starting illustrator on Mac OS

    When opening illustrator for the first time the recently worked files are not shown on the home page.
    My MacOs Big Sur 11.5.2
    Illustrator Version 25.4.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Can't delete artboards

    Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base