8135 results found

1. Small objects rotating instead of scaling when grabbing corners of bounding box

   New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

   When trying to grab small objects by their corners to scale, it rotates.

   Expected result - Being able to scale!
   Actual Result - Rotating, immediately putting the object at 45 degrees.

   An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

   If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

   If I zoom in, I can then grab the corners to scale.

   New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

   When trying to grab small objects by their corners to scale, it rotates.

   Expected result - Being able to scale!
   Actual Result - Rotating, immediately putting the object at 45 degrees.

   An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

   If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

   If I… more

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2. Text from Old Version Of Illustrator Not Visible in 2022 version

   I am currently running AI 2022 on a Windows 10 machine. I had a file that I created on AI 2019 that I wanted to open and edit. When I open the file, none of the text appears and I cannot click or edit it. This also occurs when I try to open PDFs of the 2019 AI files in AI 2022. I even tried editing the PDFs in Acrobat, but that just crashed acrobat.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Recolor artwork using scripting

   Please add the recolor artwork functionality to the scripting DOM. We need this.

   2 votes

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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4. テキストをアウトライン化した際に空白が記号に変換される

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  PCM Miyuki responded

   井出はるか 様

   Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

   ご報告いただきました内容につきまして、追加情報が必要となりましたので、お手数をお掛け致しますが、ご協力をお願いいたします。

   1. お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン
   2. 問題が発生したときに実行していた手順:
      ・フォント名など
   3. 追加の情報がございましたら追記をお願いいたします。

   引き続きどうぞよろしくお願いいたします。

   Illustratorデスクトップ版チーム

5. Symbol items not converted to outlines

   Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.

   5 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Actions forget locations of files

   I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
   Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
   Circumstances: action that opens, copies, closes, then pastes art on working document.
   When it works, it places the header on the page I'm working on.
   When it doesn't work, it can't find the header file and just leaves an open dialog box.
   This happens occasionally with other, similar, actions too.

   I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
   Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
   Circumstances: action that opens, copies, closes, then pastes art on working document.
   When it works, it places the header on the page I'm working on.
   When it doesn't work, it… more

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7. Scripting Issue on MacOS Monterey

   We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

   When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

   EXPECTED RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - 0202-MVP-3-THUMBNAIL.png
   - 0202-MVP-3-FULL.png
   - 0202-MVP-3.pdf

   ACTUAL RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - ai1655486566390202-MVP-3-THUMBNAIL.png
   - ai1655486566390202-MVP-3-FULL.png
   - ai165548656639_0202-MVP-3.pdf

   Operating System: MacOS Monterey 12.4
   Adobe Illustrator: Adobe Illustrator 2022

   Object Reference Documentation used in the script:
   Document.name
   https://ai-scripting.docsforadobe.dev/jsobjref/Document.html#document-name

   =============== START: SCRIPT =====================
   var docRef = app.activeDocument;

   var originalFile = docRef.path.fsName + '/' + docRef.name;

   with (docRef) {
   // ISSUE: docRef.name returns extra characters in MacOS Monterey
   var mailingNumber = name.replace('.ai', '');

   var directory = path.fsName + '/';

   for (var i = 0; i < artboards.length; i++) {
   artboards.setActiveArtboardIndex(i);

   var type = ExportType.PNG24;
   
   var exportOptions = new ExportOptionsPNG24();
   exportOptions.artBoardClipping = true;
   exportOptions.transparency = false;
   
   var thumbSpec = new File(
     directory + mailingNumber + '-' + artboards[i].name + '-THUMBNAIL'
   );
   exportOptions.horizontalScale = 75.75757576;
   exportOptions.verticalScale = 75.75757576;
   exportFile(thumbSpec, type, exportOptions);
   
   var fullSpec = new File(
     directory + mailingNumber + '-' + artboards[i].name + '-FULL'
   );
   exportOptions.horizontalScale = 176.76767677;
   exportOptions.verticalScale = 176.76767677;
   exportFile(fullSpec, type, exportOptions);
   

   }

   var pdfOptions = new PDFSaveOptions();
   pdfOptions.pDFPreset = "MVP Mailhouse High Quality Print";
   pdfOptions.compatibility = PDFCompatibility.ACROBAT8;
   pdfOptions.colorConversionID = ColorConversion.None;

   var saveAsPath = new File(directory + mailingNumber + '.pdf');

   saveAs(saveAsPath, pdfOptions);

   close();
   }

   app.open(new File(originalFile));

   =============== END: SCRIPT =====================

   We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

   When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

   EXPECTED RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - 0202-MVP-3-THUMBNAIL.png
   - 0202-MVP-3-FULL.png
   - 0202-MVP-3.pdf

   ACTUAL RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - ai1655486566390202-MVP-3-THUMBNAIL.png
   - ai1655486566390202-MVP-3-FULL.png
   - ai165548656639_0202-MVP-3.pdf

   Operating System: MacOS Monterey 12.4
   Adobe Illustrator: Adobe Illustrator 2022

   Object… more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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8. Clipping Mask broken in SVG export if name contains hyphen

   An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.

   In the resulting SVG code, the path definition looks like this:

   <rect id="clipping-path" ... >

   but the reference to it looks like this:

   <use xlink:href="#clipping_x002D_path" ... >

   You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.

   Test files attached.

   Illustrator 26.0.3, macOS 12.4

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   1 comment  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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9. Properties panel interface spacing bug

   The Properties panel is displayed with extra spaces between all the fields,
   it's to the point where you have to scroll down to view the quick actions.

   I tried resetting preferences and reinstalling yet it's still showing in the same way.

   I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

   Here are some screenshots of the Properties panel

   Any proposition to find a solution to this annoying interface bug is welcome.

   Thank you

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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10. Thai Tahoma font in Illustrator bug

    Thai font do not render correctly in AI 26.3.1 on Mac OS 12.4 (Refer to screenshots)

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11. Previous illustrator version open with wrong size

    This is a BUG, not an idea…

    Details of your operating system: MacOS Catalina

    The version of Adobe Illustrator (desktop): 26.3.1

    The steps you were taking when you experienced the issues:
    I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?

    I'm sending screenshots

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12. Holding Ctrl does not enable Constrain Proportions for artboards

    If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.

    Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Illustrator 26.3.1 Mac - Rulers Not Working Properly

    Rulers won't be set to Artboard Rulers. Option for Global Rulers is greyed out. Sometimes a glitch appears in the upper right corner of the ruler. See images for examples.

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.

    Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.

    This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019

    1 vote

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Translation error (German)

    When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.

    The english word "Type" was translated to "Typ" instead of "Schrift".

    This translation error seems to be common in other languages as far as i can see it here on uservoice.

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    1 vote

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Can't do changes to the containing folder - gude

    A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.

    52 votes

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    26 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

17. Expand Dialog Box

    When I click Object < Expand - no dialog box shows up allowing me to actually expand,

    1 vote

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18. Illustrator is incompatible with Windows 11 sleep mode

    My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.

    1 vote

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19. Blending paths with brushes and width profiles works wrong.

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's description :) )

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's… more

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    3 votes

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    1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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20. Space + drag navigation bug after sleep on M1

    The space + drag navigation stops working in almost all Adobe programs after I wake up my M1 Macbook Pro from sleep on macOS 11.5.2. So I have to restart the system.

    Thanks in advance for the help!

    1 vote

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