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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Color Bug

    When I move objects, the colors bug out. As you can see in the picture ''Bug'' , I am only using different shades of purple and the light orange that is in the background, as shown in ''Bug 2'' . All of the darker orange is not supposed to be there and they only appear when I move objects around. This continues unless I move the screen off the artwork and then go back, then it dissapears but comes back as soon as I move an object. So far I'm unable to find a solution for this, so I would…

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. Ai 2022 Menus unresponsive on startup M1 Mac

    Top menus are inactive after launch. Have to click on the finder and then back to illustrator to refresh.

    1 vote
    1 comment  ·  Launch  ·  Admin →
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  3. 3D effect cropping text when raytrace is on

    When I apply a 3D effect on a text, the effect crops the borders of the text. This happens when the raytrace render is on.

    1 vote
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. illustrator相关进程crashhandler 占用大量CPU

    每次打开illustrator的时候，都有相关进程Crashhandler占用大量CPU。

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. AI man kann keine genauen Maße angeben. Zahl wird verfälscht

    Ich möchte einen Bug melden. Wenn man bei AI ein z.b. Rechteck anlegt und genaue Maße händisch eingibt z.b. 15cm springt das Programm automatisch auf 14,888888cm. Man muss es wieder und wieder eingeben bis es irgendwann nicht mehr springt und bei 15cm bleibt. Das ist sehr störend und sollte behoben werden.

    Auch sollte die zahl markierbar sein mit der Maus. Das ist sie zurzeit auch nicht.

    Danke und Viele Grüße

    1 vote
    1 comment  ·  Admin →
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  6. 特定の条件でテキストの中窓部が斜線で塗りつぶされる

    再現方法
    サイズA4で新規アートボードを作成
    「要冷凍」というテキストオブジェクトをサイズ15ptで作成
    このテキストにアピアランス「パスのオフセット：0.05mm」を適用する
    アートボードの座標をX座標 100mm、Y座標 -148mmに変更
    「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
    文字の塗り潰しが添付画像のようになる（座標は全て左上起点）

    テキストをアウトライン化しても発生する
    どのようなフォントでも発生する
    同じような大きさの複合パスでも発生する
    線幅では発生しない

    以下の環境で確認
    MacOS 10.15.7
    Adobe Illustrator 26.0.1
    Adobe Illustrator 25.4.2
    Adobe Illustrator 24.3

    Windows10 Pro
    Adobe Illustrator 24.3(64bit)

    通常作成される、座標（X0,Y0）のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス（上）X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。

    対処方法
    アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
    必要がなければ線幅で対応する。

    12 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとございます。

    ご報告いただきました問題につきまして、再現が確認できました。

    「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
    簡単に「田」や「A」の字で再現できました。

    今後の開発進捗などはこちらでご報告させていただきます。
    よろしくお願いいたします。

    Illustrator チーム

  7. Illustrator WILL NOT LAUNCH on Apple Silicon

    I've been having this issue for a few weeks. Trying to launch Illustrator 26.0.1 on Apple Silicon (I have tried both the Apple Silicon version and the Intel version). I don't get the splash screen. The menu at the top of the screen loads, and says "Illustrator," but all menu options are grayed out. I can't open a file by right-clicking in Finder and saying "Open with Illustrator". Illustrator freezes/crashes at this point and the only solution is to force quit via the Task Manager. Please help!

    1 vote
    1 comment  ·  Launch  ·  Admin →
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  8. There is a Bug with this Bug Report.

    Trying to submit a bug within this bug report produces an error. However after refreshing the page you will see that it did actually submit the post. So the error message screen is not accurate.

    2 votes
    2 comments  ·  Other...  ·  Admin →
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  9. CMYK Files Colors are Displaying as RGB in Illustrator 2022 Version 26.0.1

    (Illustrator 2022) Open a new CMYK file, create a box, color Breakdown "87-75-0-0 "select the same CMYK color Breakdown "87-75-0-0 " (In Color Picker) that is clearly showing a darker color then what is behind the open select box.

    Screen Shot 2
    Open a new CMYK file in Illustrator (2021). Same process as above, now CMYK colors appear correct.

    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  10. scale or alt-move masked object: Mask scales as well or copies in the right place, just like normal objects

    When I scale or copy a complex object in which also masked sub-objects are present, the mask stays in its original position and size, even when it is linked.

    Sometimes I have to copy something 20 times and redo all the masking for that sub-object.

    Why does the Mask not behave lik all the normal objects that I copy and paste?

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  11. File not located.

    Hello, i was doing work for my school and just as i had finished i saved the 2 pieces of work (2 seperate drawings) and about a couple hours later my free trial expires, so i cant access any of the files or anything. BUT thats not really the problem. I buy it for $30 just so i can get the files back and it keeps saying, file not located, or this file does not exist in this places anymore. so basically i lost my work i dont know how to get it back.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  12. Linked images not showing up in links panel. I can't re-link anything

    3 votes
    2 comments  ·  Images, Links  ·  Admin →
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  13. Tool menu doesn't open correctly.

    This is what Illustrator 2020 looks like after I upgraded to Monterey. Everything is super glitchy. Please update Illustrator.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  14. Portrait Mode

    Older versions of Illustrator support Portrait Mode - it seems like CC does not. This is very useful if your main computer is a Microsoft Surface docked in portrait mode or have a secondary monitor in portrait mode, or if using a Surface will on the go you prefer to work in portrait mode. It seems like it would be simple to change as when the Illustrator window is not active it reverts to portrait mode anyway, also my old version (CS4) works just fine in this mode so it has been done before. I've attached a video showing how…

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  15. changing view size objects no longer show, or if I change an object it doesn't change until I change the view size

    I'll draw a box and select it, then click off but it still looks selected until I change the view size, or it will just dissappear from view all together.. Also I can't get any key commands to work, like select all or duplicate. I can't select points by dragging the direct select tool, and it won't join points. The whole program is buggy and nothing works. I have big sur 11.5.2 and a trial of Illustrator 26.01

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  16. GPU issues with certain graphics cards and Mac updates

    So after a lot of time spent on chat and phone with Adobe. It seems that I am unable to use v25.4.1 or v26 in GPU mode unless I upgrade to Monterey.

    However Monterey is in its infancy. I'm not taking the risk of upgrading yet.

    My machines both have the same GPU redraw issues, where images within clipping masks create echoed glitches of themselves across the screen. this disappears when GPU mode is turned off.

    CPU mode in Illustrator is so sluggish it's pretty much unworkable.

    Adobe informs me this is NOT an Adobe issue, it is an issue…

    3 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Resizing window distorts artwork and interface

    Selecting Edit>Recolor Artwork resulted in Illustrator distorting the contents of the user interface when the application window was resized. I was unable to replicate the problem after restarting Illustrator. The attached screenshot is not resized, it is exactly as Illustrator appeared after the bug manifested.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  18. Lag when mouseover on Font menu

    On macOS, if you click the "Type" menu in the menubar at the top of the screen, then hover over "Font" in the dropdown menu, there is serious lag as the fonts load. Sometimes if you're just passing over the Font option on your way to another item, you can experience lag for 3-5 seconds as the fonts load anyway.

    Illustrator 26.0.1, macOS 10.15.7, Macbook Pro 2019 16" 8 core i9.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  19. illustrator freezes when moving object, task that was not a problem before oct 21 update.

    Since last update, I have a problem moving some object in illustrator without it to freeze, making impossible to work. only workaround is to disable GPU acceleration, witch I don't like since I use scrubby zoom all the time now, and the experience is not as smooth.

    I made driver update to my graphic card (Nvidia Quadro P2000) everything is up to date.

    Please hurry... I consider uninstalling latest update so I can work more efficiently

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  20. Empty error message

    I keep getting an empty error message modal, with no way to close it or exit out of it. It keeps happening when I want to save an .ai file

    9 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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