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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files

    Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the…

    3 votes

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    6 comments  ·  Performance  ·  Admin →
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  2. 1 vote

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  3. The Corner Widget doesn't appear in all corners

    Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  4. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  5. AiRobin using 16-24% CPU constantly

    Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.

    1. OS: Windows 10 Pro ver:2004 build:19041.1165
    2. Illustrator Beta 26.0.667
    3. steps to reproduce are above
    4. my expected result is for it to only use CPU when a task is needed
    5. this description should be more than adequate.
    3 votes

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    2 comments  ·  Performance  ·  Admin →
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    Hi ,
    Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
    If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
    Regards
    Ankit Goyal
    Illustrator Team

  6. Replace Font - Skip options does not let you skip

    Replace Font - Skip options does not let you skip some times. Selected to Don't Show on documnent open. but it still Does, and at time WON'T let you proceed without fixing a font.

    1 vote

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  7. Adobe will not open .eps file created in Illustrator

    Using Windows 10 on a Dell Inspiron. Created .eps file with Adobe Illustrator and it displays correctly. Saved to my Documents and to cloud location in Illustrator EPS format, but when I try to attach file in email Adobe says "Cannot open. Not a supported file format." In particular, it won't allow upload in box below for this message.

    1 vote

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    2 comments  ·  Actions  ·  Admin →
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  8. v25.4 Changed ID format for items with same name when saving SVGs

    Do this on both v25.3.1 with v25.4 (Both Mac, Windows):
    Assuming Identify Objects By Object Name is on.
    1) Create new document
    2) Create two items (e.g. rectangle)
    3) Rename rectangles to same name
    4) Save SVG (not export)

    Expected format from v25.3.1:
    <rect id="rect_1_" ...
    <rect id="rect" ...

    Actual v25.4 output:
    <rect id="rect_00000161598596446820662850000009930553674419257219_" ...
    <rect id="rect"

    We have clients who have CSS selectors that dynamically change the SVG, so now they can't update their designs in our system because it breaks the CSS selectors.

    Afterwards, changing "Identify Objects By" shows that same ID name in the layers panel.

    1 vote

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  9. Illustrator is completely gray

    When I open illustrator it is completely gray, I have already installed several times and it does not fix.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. 文字パネルの水平比率の表示がおかしい。

    25.4.1をMacOS10.15.7で使用しています。

    文字パネルの「水平比率」、100%に指定しても
    あらためて確認してみると99.999%に戻る。
    フォントの種類を問わずです。
    とても気味が悪いです。

    1 vote

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    Under Review  ·  2 comments  ·  Other...  ·  Admin →
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  11. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

    12 votes

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  12. Stroke display error when stroke is 0.001mm

    Stroke does not display correctly for very fine stroke lines on curves (for example 0.001mm). If the change the stroke to 0.1mm it displays perfectly, but when 0.001mm the appears to be large vectors filled in. There are not "really" there - it is just a display issue, but very easy to reproduce.
    Since 0.001mm is a common stroke width for Laser Cutters, this is a big problem as it is difficult to work with detailed drawings when it does not display correctly. See the attached sample for a very simple example.

    2 votes

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  13. Tile printing cuts image off.

    I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.

    4 votes

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    3 comments  ·  Print  ·  Admin →
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  14. 2 votes

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    1 comment  ·  Other...  ·  Admin →
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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

    もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  15. Multi-Selection Lag on M1 MacBook Pro

    When selecting multiple objects or points, Illustrator will lag consistently throughout the process and the objects will "stick" to your cursor. So the previously selected objects end up being moved while trying to select more objects.

    Illustrator Version: 25.4.1
    Model Name: MacBook Pro
    Model Identifier: MacBookPro17,1
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 16 GB
    System Firmware Version: 6723.140.2
    OS Loader Version: 6723.140.2

    3 votes

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    1 comment  ·  Performance  ·  Admin →
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  16. Strokes with gradients create buggy .pdfs

    The .pdf let Acrobat crash, and the preview is low resolution.

    2 votes

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  17. 2 votes

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  18. Illustrator 2021

    The bug is ILLUSTRATOR 2021 itself.
    - tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
    I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.

    2 votes

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  19. The Operation cannot complete because of an unknown error. [PARM] when accessing Help

    When I try to go to help and start typing "R" for Resize the error happened. See the image.

    Illustrator 25.4.1 on Mac OS X Catalina 10.15.7

    2 votes

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  20. Overprint and darken doesn't work properly when it doesn't exist a background color.

    Illustrator 25.4.1 (64 bit) in Windows 10

    When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.

    Is there a way to fix this problem?
    Please see the photos attached.

    5 votes

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