Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Home screen bug
Why my AI show the home screen like this? How to repair it?
2 votes -
Close file when saving as a .PDF
Close file when saving as a .PDF
This has been a HUGE problem since you guys changed the way Illustrator handles file saves.
When you Save As... and save as .pdf the .pdf file remains open and editable. Which if you are in a fast paced environment and forget to close that 'New' file, you are editing a PDF and when you close it out and try to reopen you are now faced with a non-editable Illustrator file (especially if you unselect illustrator compatiblity).I have lost DAYS of work doing that one simple task, just so I could email…
1 vote -
1 vote
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Info not showing coordinates when setting Ruler Origin
When setting the Ruler Origin, the Info palette is dead, not showing the coordinates of the tool.
1 vote -
crashes opening .ai files
AI worked fine on Saturday (25 Sep), today the same files crash the program. Update over the weekend? Can AI stop pushing updates that turn the program into a brick? In Alaska, we don't have unlimited bandwidth, we have to pay everytime I am forced to uninstall and redownload/re-install adobe programs for BAD updates. Why do we pay you to be in a constant beta?
1 vote -
Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality
Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,…
5 votes -
Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.
MacOS 11.3.1
MacBook Pro 13 Inch M1 2020
Illustrator 25.4.1Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.
• Switching off GPU acceleration does not make anything better.
• Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…1 vote -
The GPU preview renderer glitches out on distortion meshes when the canvas is rotated.
See title, really. It might just be on distortion meshes inside of clipping masks; that's where I found it and I didn't bother checking for any further details.
1 vote -
Documents are marked as changed immediately after opening in 25.4.1.
Since updating to 25.4.1, many documents are marked as having been edited immediately after opening them, instead of after actually changing anything.
I have not yet tracked down if there is anything documents doing this have in common. The more effects they have in them, the more likely they are to have this happen.
I've attached one of the simpler documents that's displaying this behavior.
2 votes -
横向き棒グラフツールの数値の座標軸の変更
１．お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
Windows 10 25.3.1
２．問題が発生したときに実行していた手順
横向き棒グラフツールの数値の座標軸を変更して
最大値５００,０００ 間隔を７にする３．想定していた結果
最大値と間隔が正常に表示される
４．実際の結果
最大値の数値と目盛りが表示されない
５. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
コミュニティで質問し、回答をいただきました。
こちらをご覧になってください。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
間隔が「7」の場合にのみ発生するようです。
（最大値が「500000」以上で発生しやすいようです）今後、さらに検証を進めてまいります。
開発に進展がありましたら、こちらでご報告させていただきます。今後ともよろしくお願いいたします。
Illustrator チーム
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Masking/clipping a sprayed Symbol Set drops performance
Was working with spraying symbols to create a pattern, and then masking it. Symbol spraying etc, work great, until you mask them (transparency mask or clipping mask) after which any editing of symbols grinds to a halt.
Even after unmasking, the symbols still cannot be quickly edited.
1 vote -
moving a path to an invisible group still enables me to edit
Hi, I was painting a path with the blob brush, then i decided to paint a new path on top of the other one and i didnt want to join with the original, so I moved the original to an invisible group and proceeded to paint the new path, for my surprise the original in the invisible group joined with the new path, I don't see this like a feature.
1 vote -
Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes
iMac (Retina 5K, 27 inch, 2020)
3.6 GHz 10-core Intel Core i9
72GB Ram
GPU: AMD Radeon Pro 5700 XT 16GB
Mac OS Catalina 10.15.7/ Big Sur 11.5.2My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb +…
1 vote -
Error opening Edit menu
Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.
2 votes -
Fix Creative Cloud - files can't be retrieved but cloud says no sync errors
Operating system: MacOS Big Sur Version 11.6
Adobe Illustrator: 25.4.1Trying to open a cloud document but they don't seem to exist/can't be opened as I cannot access my docs in the cloud.
I have restarted, updated etc etc and still, when I want to access my cloud docs Illustrator says "Something went wrong, please restart the app and try again"
I've also tried accessing from the Creative Cloud app where I have gone to my library and my cloud documents, nothing loads up - it just spins seemingly forever.
Weirdly though, in Illustrator on my iPad Pro it says…2 votes -
separation preview isnt working with eps files with the new update
I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working
1 vote -
Helpx practice files not loading in Ai
I am trying to go through a helpx tutorial to learn illustrator. I downloaded the practice file on helpx but am getting an error when trying to open it in illustrator.
1 vote -
[BUG] .PNGs displaying as though they have a drop shadow
.png files are displaying as though a drop shadow has been added to them - files display correctly in Photoshop. Document I've been working in is CMYK.
Windows 10 Enterprise
Illustrator 25.4.11 vote -
Сonverting a type object from Area to Point replaces soft breaks with paragraph breaks
Illustrator's 'Convert To Point Type' should not change soft line breaks to paragraph breaks, as the GIF shows.
Thanks to John Goodman for reporting that.
Related issues:
13 votes -
Path render error
See screenshot. All I did was add opacity to a path and it renders it like this. Happens all the time since I updated.
4 votes
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