8135 results found

1. Preferences dialog window opens small, tiny, shrunk, and I can't access any settings

   Problem with Preference panel in Illustrator since the last update of the app.
   
   A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.

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   10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Can't export selection properly

   Have some simple artwork with some outlined type. Prior to the update, it all exported properly with "Export Selection..." Now it SHOWS it's going to export in the preview, but no matter what I do the majority of the text is absent. If I segregate the export to even simply one of the letters not exporting, it still exports incorrectly (even though the preview before the export shows the character) and results in an empty file!

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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3. since version 26.3.1. (win 10 pro) arabic text is not shown correctly although all prefs set the same..

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Artwork out of place in preview mode, but in outline mode is where it should be.

   Title describes whole problem. Need this fixed ASAP please.

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Bug fix: The odd placed linked image changing size or position or both, on opening.

   The odd placed linked image changing size or position or both, on opening.

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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6. Changing color via Hex doesn't count as an action, so save does not update file

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of the object works as expected:
   clicking a swatch
   adjusting the RGB or CMYK sliders
   using the RGB spectrum/eye dropper
   using the eyedropper tool to select color from other object

   All of these items log and action as an undoable step, and therefore after the color change the file is seen as revised and therefore can be saved immediately after the Hex color adjustment.

   Currently work around is to do and additional action after changing the color. For instance: copy/paste then delete the object selected in order to go through some history steps to get back to state of file after color change and then hit save.

   To summarize steps to replicate:
   Open existing file
   Select object(s)
   Adjust color fill by pasting or typing in a Hex color code, hit enter
   Object(s) will adjust to new color
   (at this point the application does not register under the edit menu that a new change has occurred)
   Therefore, hitting keyboard shortcut to Save file has no action (Save is gray in menu)

   Thank you for taking a look at this.

   MacOS 12.5
   Illustrator 26.1

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of… more

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.

   Please test it and comment back.

7. Crashing repeatedly 26.4.1

   Since the update to Illustrator v 26.4.1 there have been repeated crashes.
   Crashes creating new document from template
   Crashing when copying and pasting objects into Illustrator and crashing when working in the document. Only using basic shapes, although some shapes do have legacy 3D effects on them.
   Windows 10 Enterprise Intel (R), Xeon(R) E-2276M CPU 2.80GHz 2.81 GHz RAM: 42.0 GB 64-bit OS, x64-based processor

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   9 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue. Kindly try the steps mentioned in the below article for this crash.

   https://helpx.adobe.com/illustrator/kb/crash-issue-in-latest-version.html

   Regards,

   Ankit Goyal

8. Drop Shadows in Illustrator 26.4.1 won't export to SVG properly – they become displaced

   I made an Illustrator 26.4.1 graphic that used the drop shadow effect.
   When I exported it to SVG, the shadows became displaced. They were all moved a bit to the top-left. I tried all kinds of alternate exporting and effects settings, always to the same effect.

   I knew for certain that I had already done this in a previous Illustrator version, so I downloaded Illustrator 25.0 and tried the exact same thing – worked perfectly!
   Some time between those versions, something must have gotten buggy.

   When I noticed this, I was on Win10 (Win11 now).

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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9. Illustrator auto-close when opening an .ai file

   It closes automatically when I open an .AI file, whether I double-click the file or open it from the illustrator menu.

   I already reinstalled illustrator and the problem continues.

   https://photos.app.goo.gl/3st7c5b75KnxbNLq8

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   3 comments  ·  Launch  ·  Delete…  ·  Admin →
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10. 上書き保存時に時々保存前のaiデータが勝手に複製される

    バージョンはCC2022です。
    「sample.ai」のデータを上書き保存すると「ai100000000sample.ai」（0部分は任意の数字）というファイルが時々勝手に複製されます。
    削除しようとしても「権限がありません」と出て消せません（再起動すると消せるようになることがあります）
    バグなのか設定の問題なのかわからなかったのでここで質問させていただきます。

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    Kaho T 様　sy 様

    
    

    お手数ですが、一度こちらのAdobe Support Communityにございます内容をお試しいただけないでしょうか。

    https://adobe.ly/3DdlOSz

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

11. Coordinates not showing in Overprint Preview

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new square object (Coordinates now do not show again)

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Bullets and Numbering indentation changes

    Numbering moves away from the text when I make the text larger. It does not happen always. I have tested it a few times and found this issue.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration

    After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!

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14. Strange lag when opening files in Illustrator and Lightroom is running in the background

    When Lightroom is running in the background I am experiencing a lag when opening files in Illustrator. It takes about 40 seconds for the file to come up in Illustrator, even with smallest files.

    Had this issue for a long time now and with X versions of Illustrator in the past.

    • Keep lightroom running parallel to illustrator
    • Open File (double click or from the menu)
    • Blank file pops up and stays freezed for an amound of seconds

    • File opens completely

    • PC, Windows 10 pro 21H2, last X Versions of Illustrator

    More strange: When I send Lightroom to a systray icon with third party tools, so no icon is visible in the taskbar, the lag is gone!
    Also, when the file opening hangs and I switch to Lightroom for a second and then back to Illustrator, the file pops up (it ends the freezing).

    When Lightroom is running in the background I am experiencing a lag when opening files in Illustrator. It takes about 40 seconds for the file to come up in Illustrator, even with smallest files.

    Had this issue for a long time now and with X versions of Illustrator in the past.

    • Keep lightroom running parallel to illustrator
    • Open File (double click or from the menu)
    • Blank file pops up and stays freezed for an amound of seconds

    • File opens completely

    • PC, Windows 10 pro 21H2, last X Versions of Illustrator

    More strange: When I send Lightroom to a systray icon… more

    1 vote

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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15. Library Disappears

    After I use Illustrator for a while, the library disappears (seemingly without provocation). The library comes back if I restart illustrator (but then I have to close all the files I was working on and open them again).

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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16. Texts on panels not readable

    Text is not readable. Strange characters.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. Name artboard is not added to the file name when exporting (JPG or PNG, etc.)

    When executing the command "File > Export As" and exporting, for example, to JPG, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.

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    62 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is fixed in 27.1.0 build 2.

    The suffix checkbox was added into the Export As dialog to toggle on/off the functionality.

    If it doesn’t work for you today in the latest build — please make a comment.

18. Image Trace API is broken

    Please watch the video attached.
    1. Rename the attached .txt. file to .js (UserVoice does not allow to attach scripts directly)
    2. Select a raster image in Illustrator and try to run the script the way it’s shown in the video, with line 11 and 12 commented, mutually exclusive

    With TRACINGFULLCOLOR on it is expected to have the 'Palette' dropdown switch to Full Tone, but it gets set to Limited.

    On the contrary, TRACINGLIMITEDCOLOR should give Limited for 'Palette', but it gives Automatic.

    These are obviously swapped.

    Also notice how all advanced options become 50%.

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    24 votes

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    5 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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19. ヒストリー項目が正しく表示されない

    問題の説明:
    MacOS10.15.7　IllustratorCC ver.26.4.1

    オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。

    再現手順:
    1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
    2. キーボードのリターンキーを押し移動ダイアログを開く
    3. コピーボタンをクリックする
    4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる

    実際の結果:
    ヒストリーパネル上で「取り消し」と表示

    期待された結果:
    「コピー」と表示される

    回避方法:
    ありません。

    その他…
    ・編集→カラーを編集
    ・リピートオブジェクトの編集処理
    ・グラデーションツールによる処理
    ・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用する

    これらも「取り消し」と表示されます。

    ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。

    段落パネルの多くの機能（インデント・段落前後あき以外）とOpenTypeパネルは項目が二重に追加されたりします。
    全般的にヒストリーパネルの表示はおかしいです。

    23 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

20. Illustrator keeps rendering 3d objects when trying to edit them, at every step

    Illustrator keeps rendering 3d objects when trying to edit them, at every step

    Using 26.4 version of AI on windows 11
    checked with the Adobe Expert on remote session
    happening with all files including a new file as well

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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