7796 results found

1. Text disappearing when outlined

   When outlining text in Illustrator, some of the text is disappearing, as though under a clipping mask, The text outlines are present but the text is not visible.
   Turning the fill to overprint stops this happening, but I can't overprint white text....

   I have tried on a brand new file, so there are no formatting issues. The typeface is irrelevant it happens on all types .otf or .ttf...

   Illustrator 25.4.1 on Windows 10 pro 21H1, Build 19043.1165

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Area Type text stretching when transformed with another shape

   When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type - (first part of video).

   But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).

   So I can't transform an Area Type text box at the same time, for instance, as a holding shape that I want to align it with - I have to do them seperately whihc is very sslow and inefficient.

   As a graphic designer I literally NEVER want to stretch type in this manner, and If I did i would choose point type for this reason - (last part of video shows this box is indeed Area Type).

   Thanks

   J

   When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type - (first part of video).

   But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).

   So I can't transform an Area Type text box at the same time, for instance, as a holding shape that… more

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. You removed the ability to paste text into the file name - this saved typing errors for complex names

   Forever we have been able to copy and paste in the name of the file into the file name.

   you removed that - its really bad - now it is another place errors occur.

   why remove something good?

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Vector shapes changed to a section of the path I had deleted

   I'm creating kaleidoscope patterns. To do this, I created a shape that is like a thin pizza slice (1/12th of a circle). I did this by using the pathfinder tool to intersect a circle with a triangle.

   I took the resulting "pizza slice with a rounded top" shape and duplicated it multiple times. I then spent the next several hours using these to crop various patterns for sections of my kaleidoscope.

   After a few hours a familiar bug appeared, where the bounding box around a shape it huge. I checked my remaining "pizza slices" and discovered that half of them were now very large. I did not intentionally enlarge them, but okay. Maybe it happened by accident.

   Here's the thing that's definitely a bug. Half of the pizza slice shapes had been replaced with the section of path that I deleted when I intersected a circle with a triangle. I am 100% sure that these were pizza slice shapes and that I did not make any copies of this portion of the path.

   Tl;dr I made a shape using pathfinder, then copied it multiple times. Half of these copies were swapped out with the portion of the path I deleted before copying the shape I wanted.

   I'm creating kaleidoscope patterns. To do this, I created a shape that is like a thin pizza slice (1/12th of a circle). I did this by using the pathfinder tool to intersect a circle with a triangle.

   I took the resulting "pizza slice with a rounded top" shape and duplicated it multiple times. I then spent the next several hours using these to crop various patterns for sections of my kaleidoscope.

   After a few hours a familiar bug appeared, where the bounding box around a shape it huge. I checked my remaining "pizza slices" and discovered that half of them… more

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. copy and paste random color change

   1.macbook pro 2021, big sur 11.4
   2. version 25.3.1

   within the same file, when I copy and paste an element, the fill is changing. the same issue does not occur when option dragging the drawing. it happens repeatedly. The fill that is changing is a colored pattern fill. It has happened with all "original" colorations (ie it does not only happen when using the light blue fill like in the movie. but they all change to the same yellow fill like in the movie.)

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Small caps do not work for Libertinus font (open type font)

   The small caps feature does not work for the Libertinus Serif font (https://github.com/alerque/libertinus) in Illustrator. Only some of the letters get capitalized. It does, however, work with Libertinus Serif Display. (different variant of the same font family) This issue (from the font development page) contains more information: https://github.com/alerque/libertinus/issues/482
   Other programs like LibreOffice don't have this issue and render the small caps correctly, so it may be that there is an issue in Illustrator.

   To reproduce: just download and install the Libertinus font, create a new document, add some text, apply the Libertinus Serif font and activate small caps in the Character menu of Illustrator.

   AI: 25.2.1
   OS: Windows 10
   Font: Libertinus 7.040

   The small caps feature does not work for the Libertinus Serif font (https://github.com/alerque/libertinus) in Illustrator. Only some of the letters get capitalized. It does, however, work with Libertinus Serif Display. (different variant of the same font family) This issue (from the font development page) contains more information: https://github.com/alerque/libertinus/issues/482
   Other programs like LibreOffice don't have this issue and render the small caps correctly, so it may be that there is an issue in Illustrator.

   To reproduce: just download and install the Libertinus font, create a new document, add some text, apply the Libertinus Serif font and activate small caps… more

   3 votes

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. ellipse

   I just downloaded and the ellipse will not open on tool bar and is not highlighted? What am I doing wrong?

   2 votes

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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8. Save on your computer or to Creative Cloud Dialog

   When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Arrange not working properly

   Arrange doesn't work as it did before: being able to select multiple objects and hot key them back or forward. P

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10. CC libraries wont open after 2x reinstalling in AI in beta version for windows

    I m trying to use the colors swatches in a project and now I guess ill have to do it manually . I have enclosed 3 screen shots

    .CC libraries keeps saying it needs to be updated in the Beta version of A I(desktop) . I did the cleaner and install twice and the error still comes up

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    3 votes

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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11. Single click on a radial gradient with gradient tool does nothing...

    When using the gradient tool on a radial gradient, a single-click should move the center of the gradient to the click location. This only works if the gradient annotator is turned on, otherwise nothing happens. See attached video.

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12. Currently in Illustrator 25.4.1 Transparency Mask is not working

    Currently in Illustrator 25.4.1 when using Transparency Mask the mask is not showing as opaque, it seems to show a tint of the element being masked.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Most probably the black object in a mask has a black fill set in Grayscale, set by K value, while the document is in RGB mode. 100%K is not not equal to RGB0,0,0. This is a pretty common issue, since Ai uses K in RGB, especially in the default gradient. Changing the fill to RGB in Color panel can fix that. Please comment back if it helps.

13. Bug in the preview of the gradients in the latest version of the illustrator.

    In the latest version of Illustrator 25.4.1 the gradient preview appears broken. The same file opened in the lower 2019 version of Illustrator does not have this problem.

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    6 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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14. 角丸長方形ツールの高さ変更

    ・Mac OS10.15.7 Catalina
    ・Illustrator25.2.3

    角丸長方形ツールで描画後、選択ツールで高さを変更できない。
    幅の変更や回転は可能。
    プロパティから高さ（H）の入力での変更もできるが、選択ツールでのダイレクトなサイズ変更（高さ）ができない。

    1 vote

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「選択ツールで高さを変更できない」という現象ですが、最新バージョン「Illustrator 2021 (ver.25.4.1)」の Mac & Win OS ともに正しく動作しています。

    選択ツールでバウンディングボックスの上辺、または下辺のハンドルをドラッグしての高さ変更の操作でよろしいでしょうか？

    アプリの再起動、またマシンの再起動をしても再現するようでしたら、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    以上、よろしくお願いいたします。

    Illustrator チーム

15. Pen Tool in illustrator

    In the new version of illustrator 25.4.1, their is a bug in the pen tool. When I click on the pen tools in the toolbar, the software will hang up with the spinning ball for about a minute. This has happened repeatedly

    2 votes

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16. Plug-in: UxpExtension.aip missing and needs deleting or updating??

    Illustrator 2021
    macOS Big Sur 11.5.1

    Can anyone help? I cannot find this plugin to delete it??

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    4 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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17. GPU Performance Glitches Still Not Fixed!! 2021

    GPU Performance glitches have been constantly and extremely annoying while displaying many files, it shows weird patterns from the same opened file overlaying the designs, and they randomly change and break while zooming in and out, sometimes I can't see how my design looks like because of these glitches, it is so serious, it makes the app sometimes next to useless!!

    Please, this problem has been there for a long, please fix, please fix

    I have tried the same files on 2 different machines, same issue

    Mac Book Pro 16 - 2019
    macOS Big Sur
    RAM 32

    iMac 27 inches late 2013
    macOS Catalina
    RAM 32

    GPU Performance glitches have been constantly and extremely annoying while displaying many files, it shows weird patterns from the same opened file overlaying the designs, and they randomly change and break while zooming in and out, sometimes I can't see how my design looks like because of these glitches, it is so serious, it makes the app sometimes next to useless!!

    Please, this problem has been there for a long, please fix, please fix

    I have tried the same files on 2 different machines, same issue

    Mac Book Pro 16 - 2019
    macOS Big Sur
    RAM 32

    iMac 27 inches… more

    5 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. 25.4.1 is available in Creative Cloud but the What's New section of the user guide only covers 25.3.

    The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.

    I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top uservoice bugs, and that 25.4.1 does... whatever it does?

    The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.

    I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top… more

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    2 votes

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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19. AI v26.0 beta - start problems on macOS 10.15.7

    When starting AI v26.0 beta there are numerous error messages under macOS 10.15.7, see screenshot:

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    3 comments  ·  Launch  ·  Delete…  ·  Admin →
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20. Export as JPG changes file name

    New issue in recent update: 25.4.1

    When exporting a file as an image (JPG, PNG etc.), and while in the first dialogue window, if you select JPG (or other file type) BEFORE selecting your path/folder, the file name picks up/swaps to the folder name.

    BUT, if you choose your file path/folder first, and then file type (JPG, PNG, etc.) it works fine.

    Huge time suck.

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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