Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8135 results found
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GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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svg code export issues
I export svgs from Illustrator in order to animate them. I use File - Export as - SVG. Now with version 26.1 when I export an svg, none of the layer(id names) are correct. The exported svg is naming them <svg id="a", id="b" and so on.
A temporary fix is uninstalling and reinstalling, but the issue reappears before the day is over. The previous version 26.0.3 works with no issues.22 votes -
Illustrator can not save
I run Illustrator 26.1 on a 2019 MacBook Pro with macOS 12.3.
Illustrator can not save any new files!!? The saving window appears but the Save button is inactive and nothing in the left menu works. I can save to Cloud but not locally. Basically the whole Save-window is inactive. The only way to close the window is through shortcut CMD + "."
It "feels" like I don't have access to my Mac?
I can save existing documents (but not Save As).
I have tried to reinstall Illustrator and reset settings (CTRL, OPT, COMM at startup) but nothing helps.
Please…1 vote -
Illustrator won't let me save
Whether I open an existing ai file or start a new, when I got to save the document, it opens up the save menu however then it doesn't allow me to click on any section, not even the side menu to desktop, and you can see the save button is greyed out? Please can you provide a solution?
2 votes -
テキストをアピアランス分割+アウトラインした際、線の太さが変わる
オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
macOS Catalina 15.7
Illustrator 2022（26.0.3）問題が発生したときに実行していた手順
1 テキストに対し、アピアランスパネルで「線」を追加。
2 線に任意の太さと色を設定。
3 アピアランスパネルで パスの変形→変形→拡大・縮小を任意の数値に設定。
4 テキストを選択し、オブジェクト→アピアランスを分割
5 テキストを再度選択し、書式→アウトラインを作成 を実行。想定していた結果
見た目そのままの状態でアウトライン文字になる実際の結果
アウトライン文字になるが、線の太さが変わる文字のアウトラインを先に実行すると別のアピアランスが作用して違う見た目になってしまうため、現状「拡大・縮小をしない」しか回避手段がありません。
Illustrator バージョン26.1でも同じ結果になります。よろしくお願いします。
2 votes -
別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる
オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
macOS Catalina 15.7
Illustrator 26.0.3（2022）問題が発生したときに実行していた手順
1 aiデータを開く（ファイル名 1.ai）
2 別名保存する（ファイル名 2.ai）
3 JPG書き出しをする（ファイル→書き出し→書き出し形式→ファイル形式：JPG）
4 保存されたJPGをFinderの「情報を見る」で情報を開く想定していた結果
ファイル名、タイトル共に「2」となる実際の結果
タイトルが別名保存する前の名前「1」となる業務のワークフローで、
aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
という手順を行っています。PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。
数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。
よろしくお願いします。
2 votesIlustrator 製品版フィードバックへのご協力ありがとうございます。
OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。
Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。
書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。
よろしくお願いいたします。
Illustrator チーム
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Old illustrator files opening distorted and flattened on 1 layer
Lots of crazy things happening since updating Illustrator to 2022 from the 2020 version. Text on ellipse paths are uneditable, text on ellipse paths are misaligned, and layers are flattened.
No issues with files that don't have ellipse paths so not sure if this is a text on path issue or a ellipse issue.
1 vote -
貼り付けたテキストの末尾に不明な何かが混入する現象について
【OSおよび Adobe Illustrator (デスクトップ版) のバージョン】
Windows10 v21H2
2020：24.3.2 発生しない
2021：25.2.x 発生する
2021：25.4.2 発生する
2022：26.1 発生する【問題が発生したときに実行していた手順】
1. メモ帳等の別のアプリケーションにある書式情報のないテキストをコピーする
2. Illustratorにて、テキストポイントやテキストエリアを作らずに貼り付ける【想定していた結果】
手順1でコピーしたテキストがIllustrator上に貼り付けられる【実際の結果】
テキストの貼り付け自体はできますが、末尾に“何か”が混入します。曖昧な表現になっていますが、“何か”は設定するフォントによって見えたり見えなかったりします。Arialにすると白四角で表示されます。
アートボード上では選択やコピペができますが、検索フォームに貼り付けることはできませんし、メモ帳等に貼り付けることもできません。
情報パネルで確認すると「Unicode:0x0000」と表示されます。1 vote -
Moving an object manually to align with another object, moves the wrong object
Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead
2 votesReported to be fixed in Beta 29.5.0.15 — please try to check if it now works as intended
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Illustrator tried, but could not save the file .
I couldn't save any of my workfiles, Is there any way to rectify this
1 vote -
Unable to create "New Folder" when saving file on Windows 11 Pro PC!
When working on a job, I get to the point of wanting to create a New Folder to save in. However when the File Directory comes up in Illustrator, I click the New Folder button and nothing happens! Its as if it is not active at all.
1 vote -
Running Adobe Illustrator 2022 v26.1.0 on MacOS Monterey v12.1 and the artwork disappears when I zoom in more than 900%.
I can use the direct selection tool to show the outline of the artwork, but the entire artwork is in the background color, grey.
1 vote -
Blurry PNG Export
I've used Adobe Illustrator for the best part of 7 years, and not once have any of my exports (PNG, TIFF, SVG) have been blurry until today.
I have tried everything, read every forum, watched videos, updated, reinstalled... the list goes on... but still all my exports for my art, design and graphics all come out blurry!!!!!!!
I don't know what has changed since the latest update or whatever it may be. It is frustrating to have all that work and not be able to have a crisp export.
When zooming in my PNG exports they were crisp and would…
1 vote -
Changing the color of a shape doesn't record as a change to be saved
This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a documento just to change a color and when I hit "Ctrl + S" that change doesn't get saved.
1 vote -
Some strange pixels in vector objects and text
Win10
AI 26.1I have no idea how to fix it
1 voteThis is clearly a GPU rendering bug.
A workaround for this is to disable GPU rendering at all. To investigate this further, the team would need full details on the OS and GPU used, along with a test file.
Please provide these in the comments in the original bug report or send them over to sharewithai@adobe.com
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SVG Export Settings not applied
Operating System: macOS Monterey v12.1
Illustrator version: 26.1Steps:
1. Open .ai file or .svg file in Illustrator that uses a gradient
2. Export as SVG with the following settings (see attached screenshot):
- Styling: Presentation attributes
- Font: SVG
- Images: Preserve
- Object IDs: Unique
- Decimal 2
- Minify: yes
- Responsive: yesExpected Result:
- The SVG elements use the "fill", "stroke", etc attributes directly
- No <style> tag
- No inline style attributes in the SVG elements
- Object IDs are random strings (uuid)
- SVG shouldn't have the <?xml starting tagActual Result:
-…6 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Can't create nor open document
Mac mini M1, OsX 12.3
Can't open a document : freeze
Can't create a new document (print or web) : Freeze
Prefs already trashed, reinstalled illustrator 2022 26.1, Minimal fonts set.
Any idea ?1 vote -
how can a note have more than one value?
this file shows a situation where the note shown in the attribute panel differs from the note visiblefor a script. There were about fife occurences in a file of about 500 art objects. I picked one and removed everything else, and also replaced the artwork by a plain rectangle.
To view the error, select the square and view the attribute panel
Then run this extendscript:
var doc = app.activeDocument;
var obj = doc.selection[0]
alert(obj.note)BTW: I could set proper values with a simple jsx that sets the note from the contents of a text field
1 vote -
Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
34 votesThis issue is fixed in macOS 12.3.1 update from Apple.
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pen tablet skipping brush strokes works fine in photoshop but not illustrator
I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes…
1 vote
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