Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
-
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.11 voteIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
-
Grid View fails to render grid lines at various zoom levels.
I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).
Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
Gridline every: 72px
Divisions: 18
Grids In Back: Checked
Show Pixel Grid (Above 600% Zoom): CheckedAs you can see in the attached screen shot (800% Zoom) that is not a grid.
4 votesPlease confirm or deny the bug is fixed in the latest build of Illustrator.
-
Illustrator 25.3.1 Increase Text with Shift Option Broken
When I hold down shift and option key to expand text it won't enlarge the text.
Not sure what I am doing wrong or if this is a bug. Would be super helpful if your team were to fix this issue if it were a bug.Thank you for all that you do.
1 voteHi,
Thanks for reporting this issue, Illustrator team really appreciate this.
Unfortunately we are unable to reproduce this issue in house.Can you help the Illustrator team to isolate this issue further so that we can nail this down?
1)Kindly provide small video describing the issue , Test file(Via File→Package) with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
3d-Kreisel Darstellung und Renderfehler | 3d rotate render error
3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.
The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.
I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.
German:
Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…1 vote -
Bounding Box is invisible on Apple display, but not on MacBook
I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)
1 vote -
create new
nothing comes up with create new file, need to use create new file from template all the time.
1 vote -
Artwork disappears when zoomed in
Whenever I am zooming in (2400% +), my artwork disappears and the who canvas turns gray. If I mouse over my artwork, i'll see a very pixelated outline of my artwork. I've attached a screenshot of my issue. I've tried restarting my MBP, uninstalling and reinstalling AI. I've tried closing out AI and reopening– but nothing I am doing is fixing this issue. Please help, I need to continue working on client projects.
4 votes -
Punktmuster Vektorpaket
Die Bibliothek Punktmuster Vektorpaket ist leer in früheren Versionen ist es nicht so
vorübergehende Lösung: Eröffne das Dokument in der alten Version und bearbeite es der aktuellsten1 vote -
1 vote
-
Copy/paste SVG missing closing > bracket
Illustrator 25.3.1 64 bit Windows 10 v21H1
Copy/Paste in this version is now missing ending ">" closing bracket noticeably when pasting as svg directly into text based editor such as vscode or notepad.
Example:
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 432 432"><rect width="432" height="432"/></svg*note the missing greater than closing bracket. This has to be added manually on every copy/paste to editor.
5 votes -
illustrator crashes 25.3.1 when saving files
Illustrator crashes when saving to server or trying to open files from server. Iv had more success dragging files directly into illustrator from finder as opposed to using file>open. Also, having issues with illustrator saying that some files are locked when i try to open. using new iMac (24-inch, M1, 2021) version 11.4
1 vote -
1 vote
Illustrator 製品版フィードバックへのご協力ありがとうございます。
環境依存の問題と思われます。
最新版でも同様の問題が発生する場合は、お手数ですがカスタマーサポートにご連絡ください。
よろしくお願いいたします。
Illustrator チーム
-
Group of strokes disappeared after change stroke thickness!
We are having an issue with illustrator last version in MOJAVE OS.
When we change the stroke thickness in a group of objects with different color strokes the same group disappeared. HELP!!!!
1 vote -
Zoom not working!!!
Neither pinch nor scroll are working correctly. I tried turning off animated zoom and it doesn't work that way either.
Very unreliable and choppy with huge steps when it does happen to trigger.
2 votesAnimated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.
-
Illustrator CC Library Freezes
I'm running Illustrator (25.3.1) on Mac OS Catalina (10.15.13). The CC libraries will freeze after 2-3 clicks and will not work again until I close Illustrator and open it again. The same thing happens every day, and because I can't keep closing and opening Illustrator all day, it just remains frozen for my entire work day. My libraries work fine in InDesign and Photoshop.
2 votes -
Navigator contents not filling up window
I posted this in the forum too.
in the latest update, contents of navigator do not fill the window.Not only that, they are not even centered.
Navigator options are set to "view artboard contents only".
I tried checking/unchecking, but same weird beahviour.
So here are some screenshots.Illustrator window, and then Illustrator Navigator. Not only do the artboards not fit the window, they are cramped on the right side.
The second pair shows Ps behaving properly. You can notice behind PS Navigator is Ai Navigator and size discrepancy.
Is this a bug to be fixed?
Please bring back previous…1 vote -
Communicating with Adobe
Hi Adobe people,
I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?
I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the…
1 vote -
Mirroring elements takes line thickness or pasted inside elements into account which makes little sense
When mirroring lines via the effect tool at their outmost left or right side (see last screenshot), the effects takes the line thickness into account. I cannot think of any cases where this is of any use. I would expect a behaviour as shown in the second screenshot.
Same thing with elements that are pasted inside. The effect mirrors from the pasted inside object instead of the box into which the object is passted. Why? Is there one single case where this makes sense? I could not hink of any. Again the diesired behaviour is shwon in the second screenshot.
…
1 vote -
Not enough memory
Working on MacOS Catalina 10.15.7 with Illustrator 25.3.1
I have a simple shape like half of a circle which has a standard color filling plus a "inner Glow" effect. When I want to transform the object like scaling, it tells me there is not enough memory. When I hide the effect and redo the steps it will let me transform the object. Thanks for taking care.1 vote -
bug bruche appearance
The appearance of a bruche change when copied to an other file. Also in the bruche menu the selected bruche doesn't appear when selected, but a random other bruche.
1 vote
- Don't see your idea?