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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. 'Scrap' appearing in preview mode

    See screen grabs; unwanted shapes appear along contours in filled shapes.
    I'm on MacOS10.14.6
    AI 25.0.1

    4 votes
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. comment empêcher plusieurs personnes d'être sur le même fichier illustrator ?

    Bonjour. Je travaille sous Windows 10 avec Illustrator 2021. Voici mon problème : Comment empêcher plusieurs personnes d'être sur le même fichier Illustrator ?
    Une collègue travaille sur un fichier. Je peux ouvrir ce même fichier, faire une modification, enregistrer. Ma collègue fini ses modifications et enregistre. Ma modification est perdue. Rien ne me signale que quelqu'un travaille déjà sur un fichier!
    Comment faire ? Merci de votre aide

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  3. Missing feature in the French version - UI scaling

    L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
    system : Windows 10

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This option is available only when OS and display’s resolution allow it.

    As this help article mentions, 'The UI scaling isn't supported for Windows 7 and for screens with low resolution' (however, no actual specs are given).

    So this should no be caused by the UI language.

    Please share the specs of your display or comment back if it’s no longer a problem.

  4. Recent work thumbnails are missing on the welcome page

    When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.

    Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10

    4 votes
    6 comments  ·  Launch  ·  Admin →
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  5. Illustrator Version 25.4 and 25.41 not starting out of Adobe Cloud Control

    Details of your operating system
    - Windows 10 LTSC
    The version of Adobe Illustrator (desktop)
    - V25.4 and V25.41
    The steps you were taking when you experienced the issues
    - uninstalled C++ redistributable version 2015 and installed again
    Your expected result and the actual result
    - that it works --> but it didnt
    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
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  6. Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar

    Illustrator 25.4.1 / Mac OS 10.14.6
    Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
    Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
    Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
    Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Digitizer driver broken after switching to touch mode

    I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.

    In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.

    The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  8. illustrator 2021 ouvre photoshop 2020

    Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  9. Recently opened file not visible when starting illustrator on Mac OS

    When opening illustrator for the first time the recently worked files are not shown on the home page.
    My MacOs Big Sur 11.5.2
    Illustrator Version 25.4.1

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  10. Can't delete artboards

    Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.

    2 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  11. 文字パレットのサイズ変更がうまくいかない。

    24.3にアップデートました。
    クリックでサ文字イズを変更していると、途中でおかしな数字となり（以前は1Qごとに移行していた）、それ以上進まない。
    そうなるとコマンド＋zも効かなくなる。

    2 votes
    1 comment  ·  Properties Panel  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ver.24.3 での単位系［級］の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
    すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。

    こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
    もし、最新版でも再現するようでしたら、ご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  12. Unable to control third party applications with AppleScript

    This is essentially the same issue as https://community.adobe.com/t5/indesign-discussions/indesign-16-3-2-not-authorised-to-send-apple-events-to-other-apps/td-p/12312871 except for Illustrator.

    Illustrator is missing the NSAppleEventsUsageDescription key from its info.plist file. This prevents the system from asking permission from the user to send apple events from Illustrator.

    Mac OS 11.5.2
    Illustrator 25.4..1

    To recreate:

    in terminal
    tccutil reset AppleEvents com.adobe.illustrator

    save the following AppleScript and place in the scripts menu for illustrator.

    tell application "Finder"
    display dialog "test"
    end tell

    Expected result:
    dialog in finder

    Actual result:
    AppleScript error: Not authorized to send Apple events to Finder. (-1743)

    2 votes
    3 comments  ·  SDK and Scripting  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  13. Divide ( ÷ ) dimensions not working

    Divide ( ÷ ) dimensions not working I can just use + * - in transform panel

    2 votes
    1 comment  ·  Properties Panel  ·  Admin →
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  14. The operation cannot complete because of an unknown error [PARM]

    Illustrator 25.4.1
    macOS Big Sur 11.5.2

    • Launch Illustrator.
    • New Project.
    • Add shapes, or text.
    • Select all.
    • Rasterize.
    • Click Object to reach Trace.

    Tested on a New Admin User with the same result.
    NVRAM Reset
    Safe Mode
    Recovery Mode/Disk Utility/First Aid
    Tried with different project files and formats (.ai, .pdf) with the same problem.

    4 votes
    2 comments  ·  Images, Links  ·  Admin →
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  15. Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)

    Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3

    My illustrator version: 25.4.1

    Same file works perfectly in the previous version (before I updated)

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  16. Shift + mouse3

    Shift + mouse3 activate Rotate view tool, but this not work.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  17. Difference in SVG clipboard code between Mac and Windows in v25.4

    There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

    I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

    I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

    …

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  18. Color resets in Color Picker window, when cursor moves out of the window from an edge/corner

    In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.

    In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the…

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  19. Wake from Sleep resizes Ai windows and moves panels

    M1 MacBook Pro, Mac OS 11.5.2. - AI 25.4.1.
    Every time I wake my MBP from sleep, AI window is resized to half screen (horizontal) and all Palettes are whacked! all bunched in corner of screen, have to reset window size and reset palettes, every single time. Only AI does this, no other App.

    27 votes
    22 comments  ·  User Interface  ·  Admin →
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  20. Attribution NUMÉRIQUE des couleurs

    I type it : " C 18 / M 98 / J 97 / N22 "

    I save.

    Then i open the color's details.

    I get : C 22,68 / M 97,9 / J 99,65 / N 17,56

    If i type EXACTLY a number, i want to get EXACTLY THIS NUMBER. And if i go to RGB and then come back to CMJN, I WANT EXACTLY THE NUMBER I TYPED. Why i typed this value ???? Cause i want THIS value. Not another.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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