Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8135 results found
-
1 vote
-
Recovered files folder appears after using Illustrator
Every time after using Adobe Illustrator and the next time I turn on my Mac, «Recovered files» folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?
macOS Monterey 12.3.1
Illustrator 26.24 votes -
Illustrator not working correctly on large displays
I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.
For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an…
1 vote -
Editing pattern or symbol changes selected layer
Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.
2 votes -
Text updates only appear after moving the text box
Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.
2 votes -
合成フォント使用時、パス上文字アウトライン後の文字の回転・変形
ver 26.2.1
パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
以前のバージョンでは問題なかったので大問題です。早急に対応願います。13 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。
こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。
また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。
今後ともよろしくお願いいたします。
Illustrator チーム
-
Font activation bug persists on Windows 10
Font activation bug persists on Windows 10. Even after the upgrade, I'm still constantly having to deactivate and reactivate Adobe fonts to get them to display. Eventually the problem fixes itself, but it wastes lots of time every time I open the program
2 votes -
Stroke Aligned to Outside of Filled Shape and Fill of Shape Not Aligned
When aligning a stroke to the outside of a fill area, there are areas in which the fill area is incompletely filled, or the fill extends beyond the stroke.
Mac OS 12.0.1 (21A559)
Illustrator 26.2.14 votes -
Some variable fonts get expanded in parts
If you apply a stroke to a live text using Acumin Variable Concept, Myriad Variable Concept, Minion Variable Concept fonts, the stroke stays solid.
If you expand these, glyphs are united.However, if you do the same with Bahnschrift, Cascadia Code, Clash Grotesk Variable, Source Code Variable (and perhaps some other fonts), you get glyphs partitioned.
To workaround this, we can use Pathfinder Add effect... but it won’t help if you have different fills applied to your characters.
Why the results are different? why Illustrator treats some variable fonts as a collection of sub-parts, but others stay wholesome?
14 votes -
'Export as' SVG No Longer Includes Width/Height on Embedded Images
When exporting an AI file with an embedded PNG screenshot (added via File > Place) as an SVG, the <image> tag in the exported SVG file is no longer being created with "width" and "height" attributes.
This creates an error when trying to use the exported SVG in XMLmind (which states that there is no width attribute on the <image> tag), and I imagine in other contexts as well.
We're on an enterprise cloud subscription of Illustrator, so at any given time we're working with the most up-to-date version. In a similar file I exported to SVG back in January…
2 votes -
3D Materials Broken shading on repeat shapes
When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.
There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.
1 vote -
Paragraph Style -> Library Bug (Stroke Weight Lost)
If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.
Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:
…
3 votes -
CC Libraries Convert "/" to Groups Popup Prompt
CC Libraries Convert "/" to Groups Popup Prompt will not go away when "back to libraries" is selected after a click on anything in libraries pops back up again preventing any access to library. After much frustration, clicked "Convert" and has now destroyed the organization of my library by creating many empty groups and arbitrarily grouping other items.
This was a huge library that took a lot of time to build, so I would love if it could be restored to its original stated before this "improvement".
1 vote -
Enlarging makes preview disappear
When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.
2 votes -
While shift-dragging objects green plus appears and picture clipping file is created.
This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this…
5 votes -
Error when trying to "Save as" a file
Hi I had been having an error were illustrator doesn't let me use the option of "save as" and whenever that happens I have to close the program an re-open again. There's no error message is just like I click on "Save as" and nothing happens
1 vote -
No "Smallest File Size" option in dropdown menu when saving PDF
My only options for saving a PDF are "Custom" and "Illustrator Default" I've lost "Smallest File Size" and "Press Quality" options.
I need to save small PDF versions in order to send in emails ALL day, so this is a big issue for me.
OS Monterey 12.3 , and beta version of Ai that's newer than Ai 2022...
BECAUSE Ai 2022 won't let me save ANY files to my computer (I've checked to make sure it had permission.) It's a HUGE problem, that basically makes my job impossible to do.1 vote -
同一ファイル内にドキュメントをドラッグ＆コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件
CC2022を使用しています。
テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ＆コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。（コピーした方のドキュメントのテキストスレッドには異常は出ないです。）1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
検証では、以下のような結果となりました。
- 提供いただいたデータで再現確認ができました。
- 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
- 提供いただいたデータを別のドキュメントにコピー＆ペーストし、アートボードの複製を行っても再現できませんでした。
- 関連しない他のデータでは問題が発生しない。
こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。
再現方法などのアップデートがありましたら、ご報告いただければと存じます。
よろしくお願いいたします。
Illustrator チーム
-
Copying and Constraining using keyboard shortcuts (Opt/Shift) is causing error sound
This version of Illustrator (26.1) on MacOS Monterey 12.3 is sporadically having problems with taking an object and using keyboard shortcuts to copy/constrain (option/shift). At seemingly random times when trying to copy an object with option held down or option/shift held down and dragging the object with the mouse, I am getting the error noise and then a rejection of what I was trying to do. It happens frequently throughout my workflow, but I'm not sure exactly what is triggering it. Sometimes I get the error noise when simply dragging an object around the artboard, but again seems totally random.
2 votes -
Illustrator changing color values every time I reopen program v 26.0.2
I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.
2 votes
- Don't see your idea?