Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
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Problem with trasparency with 25.3.1 on 25.2.3 working correct
When Save PDF with latest version of Illustrator we find problem with image trasparency. With 25.3.1 nothing problem (see file OK)
2 votes -
Placed image was resized automatically
I had encounter the issue where the aspect ratio (heights and width) of the placed images .psd was changed when the same file was reopen.
As attached, 1.png was the originally placed image size.
After the file was closed and reopen, the aspect ration of the image changed as shown in 2.pngPlease note that the original image was not edited in any way.
2 votes -
Capture not updating
It seems my Adobe Capture library is not updated in Illustrator (in order to access new Colors or gradient I recently captured (works fine in Fresco)…)
1 vote -
Imported objects loosing color from brush and swatch
objects imported into another illustrator file loose their colors in both preview and swatches. We build items we produce by bring in standard objects that represent items we use over and over. Since the upgrade to 25.3.1, when we import those objects, the color is removed, does not happen in 25.2.3.
macOS 11.4
Illustrator 25.3.1 problem app
Illustrator 25.2.3 no issuecopy a lace object from sample to another file and it will loose its color
2 votes -
1 vote
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Copy and Paste
Observation
• If a User copies text from Illustrator and attempts to paste that data (such as a very detailed and random artboard range) into the Range field of a Export dialogue box they will be unable to paste that informationResults
• User is forced to paste the text into a Browser address bar (for example) and copy it again for the paste function in the Range field to workExpected Results
• A User could copy and paste easily within any dialogue box from any sourceOSX
2 votes -
Aligning a group of objects to an artboard
A bug in Align to Artboard. If I align a group of objects to Horizontal Align Center (to artboard), it's okay. But if the next click is Vertical Align Center (to artboard), all the objects of the group are aligned, not the group, but the seperate objects.
A workaround is to click somewhere else, and then click the Vertical Align Center. But it looks like a bug to me.
2 votes -
Get document bleeding size problem
I checked illustrator_ JavaScript_ Scripting_ Reference_ In 2017, only the document bleeding documentbleedoffsetrect can be set, but the bleeding size that has been set in the document cannot be obtained. Is it because the document is incomplete or this method is not provided? Now how can I get the bleeding size of the current document. thank you!
Examples code:
//set bleed
docPreset.documentBleedOffset = [10, 10 10,10];But there is no way to get the value that has been set
2 votes -
iMac M1 Big Sur - cmd-TAB doesn't bring main window to front
Just moved to an iMac M1 running Big Sur. Using cmd-Tab to switch between Photoshop (or any app) to Illustrator 25.3.1 doesn't bring the main window to the front- it's hidden behind Photoshop.
Have checked with other apps- all seem to behave as expected, ie: cmd-Tab brings all their interface to the front. It appears to be only Illustrator that moves floating palettes to the front but not the main document window.
1 vote -
Selecting & deselecting objects is buggy too
While working in a file:
Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.3 votes -
Random text disappearing from box
Big Sur 11.4
Adobe Illustrator 25.3.1When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.
First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…
4 votes -
Black Showing Up in AI Preview
I'm working on macOS Big Sur 11.4
3.5 GHz 6-Core Intel Xeon E5
32 GB 1866 MHz DDR3
AMD FirePro D500 3 GBI'm creating packaging dielines, and the white areas on my dielines show up as black in the AI preview and in the Mac preview (the colors appear normal in Adobe Acrobat). The printer is printing the wrong version with the black in place of white, and I don't know how to fix the file for the printer. When Illustrator is open or when the file is open in Acrobat, the colors are fine. It's only in the…
1 vote -
No tools available
Mac OSX 11.4 (20F71). Illustrator 25.3.1
Very often when working in a document (either a new document or an existing document) the tool I am using will change to a crossed-through pencil and beep whenever I attempt to do anything. I have to restart the app, and this often does not restore the tools to a functioning state. This is incredibly annoying and renders Illustrator virtually useless.1 vote -
Lightbulb speechbox is stuck.
I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!
3 votes -
Latest Illustrator Update Unresponsive July 2021
Can't select objects, access library (unresponsive), extremely slow, has obscured text when re-opening files. Can't save png or saves and then distorts the PPI. Won't toggle between tools.
2 votes -
Blend Tool Doesn't Really Work w/Text
Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.
2 votes -
Optical kerning changes when opening AI file in Illustrator 2021
Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.4 votes -
CC Libraries won't load or respond
Make it work as intended. Very very frustrating.
5 votes -
Select strokes by clicking anywhere on their stroke, no just the 'path' central part.
It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.
So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central…
3 votes -
Long fake mirage curved path when zoomed in at maximum
I used the Object > Expand on a stroke path I created
When I zoom in to like 12750% or more, I see this long pen line that doesn't connect to the next anchor point, but when I zoom out it disappears like it was never there.
It's nothing much, but it is annoying to keep seeing when I work.Windows 10
25.3.14 votes
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