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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7715 results found

  1. scan n cut link plugin

    no funciona la función de scanncut en illustrator 2021, no aparece en la ventana archivo

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. 尺寸問題

    版本25.2.3,bug問題描述:畫2個圓形,比如直徑是50mm,水平對齊,間距設為10mm,這樣的話,全選2個圓形,尺寸應該是寬度110mm,高度50mm,显示正常;然後全選2個圓形,作旋轉90度處理,尺寸出現問題,寬度50mm(沒問題),但是高度顯示10mm(只是間距);我試了一下畫橢圓、長方形、正方形,經過以上操作,沒有問題,只有正圓出現這個問題。請查看圖片。

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. After Big Sur upgrade

    I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.

    Directional tool continues to change on it's own, and duplicates.
    Pencil tool gets stuck on straight line and won't allow me to change it.
    Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
    Cannot click off to deselect an object. I have to go to menu to deselect all.
    Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
    When program crashes it doesn't recover anything, even though I have…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  4. SVG Export - Compound Paths Cause Performance Issues & Unexpected Results

    Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.

    There are 2 artboards and asset exports defined in the file.

    They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.

    I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:

    Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
    Test 2 | 1000 paths | Grouped:…

    1 vote

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  5. Inconsistent color

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

    2 votes

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  6. I have so much problem with the updated Illustrator and this is not any Idea

    I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I…

    1 vote

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  7. Grundlinie

    Ich möchte ein Beschriftung Unterstreichen und das geht nicht ....

    1 vote

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  8. Artwork from CC Libraries doesn't keep its name when placed into other apps

    It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  9. Blurry Cloud Preview

    Maybe this is a bug or a new feature request but when I share an Illustrator file for review via Creative Cloud the preview is showing all artboards with no ability to jump between artboards. When I try to zoom in to preview assets its just a blurry mess. See attached.

    1 vote

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  10. CFF font outline rendering issue

    I have received a font quality complaint which seems to be related to Adobe Illustrator 2021. It does not occur in versions 2019 and 2020. In the app viewport, some outlines have kinks which are not part of vector outlines (image 1). When converted to outlines, the paths are clean, however the bump is still being rendered (image 2). In a png output file the bump is not present either (image 3). It seems to be a viewport rasterizer failure rather than font flaw. Please let me know if any additional information is required. I might not be able to…

    1 vote

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  11. Save for WEB makes main window unaccessible

    Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
    Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.

    But I can jump elements with the Tab button. With Tab, if I hit Enter…

    2 votes

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  12. Type on path tool, cannot flip to inside the path

    Illustrator Beta 25.3 265@236190

    MacBook Pro (15-inch, 2019) macOS Big Sur v. 11.2.3, 32mg memory, 2.3GHz 8-core Intel Core i9, Radeon Pro 560X 4 GB Intel UHD Graphics 630 1536 MB

    Created a circle, attempting to use type on path tool, works find to place type outside circle, cannot drag the type inside the circle to be at the bottom. Shows there when I click and drag but when I release it places the text on the outside of the circle in a different location.

    2 votes

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  13. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  14. 作成したガイドレイヤーを削除すると、消えずに増える

    1. macOS(Mojave 10.14.6) Illustrator2021(25.2.3)およびIllustrator2018頃から 2.レイヤーパネル上で作成されたガイドレイヤーを削除。 (この時のガイドレイヤーは同一環境で作成された.Aiデータの場合も、別環境で作成された.Aiデータの場合も含みます。また、削除に関してもレイヤーパネル下部ボタンでの削除、キーボードのdeleteを使用した場合どちらも含みます。)
    2. ガイドレイヤーが、通常のレイヤー同様に削除される。
    3. ガイドレイヤーは削除されず、何も描画されていないように見える空のレイヤー(レイヤー名はガイドレイヤー)が複製される。元の削除操作を行ったレイヤーは複製されたレイヤー同様に何も描画されていないように見える空のレイヤーになる。再度、複製されたレイヤーと元の削除したいレイヤーをレイヤーパネル上でまとめて選択し削除すると通常通りに消える。
    1 vote

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    Need More Info  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。
    質問がございます。

    Illustrator にはガイドレイヤーという機能がございません。
    検証のために、ご報告いただいたガイドレイヤーの作成方法手順をお教えください。
    よろしくお願いいたします。

    Illustrator チーム

  15. Illustrator paste in front not pasting on current art board

    Paste in front keeps pasting objects back on the original art board, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.

    2 votes

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  16. .jpg error message

    Trying to open jpg files to create virtual proofs for client & it is giving me following error:
    the "tm19597-frt.jpg" is in an unknown format & can not be opened.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. Artboard and acrobat trim box

    Hi

    This file has an artboard size of 10mm in illustrator, yet when opened in acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?
    Many Thanks
    Paul W

    1 vote

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  18. If a symbol contains clipping groups or freeform gradients, its bounding box is calculated based on bounds of clipped contents, not masks

    If you convert a clipping group to a symbol, the bounding box for it will be calculated according to clipped art and not the clipping path, resulting in a larger box.
    The same exact behaviour we had for rasterized clipping groups (now fixed).
    Please fix this one too.

    30 votes

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    9 comments  ·  Symbols  ·  Admin →
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  19. 文字の整列を実行すると、文字がドキュメントの端に移動する

    1.Windows10 Illustrator CC v25.2.3
    2.オブジェクトの整列を左揃えにするとドキュメントの左端に移動してしまう。
    3.現状の位置で整列してほしい。

    よろしくお願いいたします。

    1 vote

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    ご報告の問題は再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    やはり仕様ではなくバグという場合には、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム

  20. Export as SVG does not properly respect letter-spacing style on text

    When saving as SVG, the exporter temperamentally interprets letter-spacing as either 0 (no style exported) or "1". E.g. within Illustrator I might set letter-spacing to 185, this would be exported as just "1" without a unit. Furthermore, if I open the file again, Illustrator interprets this as "90", and if I save again, the exporter exports without any letter-spacing.

    2 votes

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