8136 results found

1. Illustrator will automatically convert color codes of shapes and vectors when a document of different color profile is imported.

   I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what you want to do and by pressing cancel the color codes will remain the same. This should not be a default behavior for color management as this will create a lot of confusion and unpredictable behavior for those who didn't read into color management. I think people will get help from this and please Adobe change it to not convert (preserve numbers as default behavior). This only affect the non global swatch colors. If you assigned a global swatch to the color. It will still remain the same.

   I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what… more

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   10 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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2. The video player for tutorials defaults to the top when you open advanced recolor artwork

   I am following along with the tutorial and when I open advanced recolor artwork, the tutorial window is unclickable and jumps back to the top (so you can't follow along anymore) and I have to close out the color tab in order to scroll back down to the video. It is not a huge problem but it is a small problem. Love you Adobe!

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   1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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3. Text is Invisible - All Fonts, All Colors, Sizes, View Modes, Etc.

   Windows 10, 12GB RAM, Nvidia 850M, i7-4710HQ (Laptop) - But I have also had this issue on a beefy desktop

   Illustrator Version 26.0.2

   Recent attempts to use illustrator on my desktop and laptop have yielded an app that cannot render text in any form. I have tried every solution offered thus far -- resetting preferences, checking text fill and stroke, ensuring opacity is Normal, etc. and nothing fixes this bug. I have restarted the computer and reinstalled the program. For my work this is a program-breaking bug.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. 文字組みアキ量設定や禁則処理設定を含む文字列ペースト結果が不安定

   Windows 10/11の、Illustrator Ver.25.4および26.0.2で起きる不具合です。

   1. 文字組みアキ量設定、禁則処理設定を任意で作成する
   2. それらを適用した文字列を作成する（片方だけでも構わない）
   3. 該当文字列をコピーする
   4. 新規ファイルなどにペーストする

   この場合、文字組みアキ量設定や禁則処理設定はペーストしたファイルと文字列にそのまま反映されるはずですが、反映されず、ペースト先に用意されているプリセットの設定が反映される、または設定「なし」としてペーストされます。
   何度かペーストすると反映される場合がありますが、ペースト時の挙動が不安定としての不具合にナｒいます。

   4 votes

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   Under Review  ·  0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. 文字組みアキ量設定の読み込みで名称に「コピー」が付与される

   Illustrator Ver.26.0.2の、文字組みアキ量設定の読み込みに関する不具合です。

   1. 任意名称で文字組みアキ量設定を作成する
   2. 書き出しを使ってmjkファイルを書き出す
   3. 2のファイルを別のファイルで読み込みする

   この結果として、元の名称のまま読み込まれるのではなく、「●● コピー」（●●は元名称）と、必ず「コピー」が付きます。

   Windows 11および、macOS 12.1環境いずれでも発生する問題となっています。
   （ジャパンコミュニティにも投稿あり）
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%96%87%E5%AD%97%E7%B5%84%E8%A8%AD%E5%AE%9A%E3%81%AE%E8%AA%AD%E3%81%BF%E8%BE%BC%E3%81%BF%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/td-p/12603274

   2 votes

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   
   

   ご報告いただきました現象を ver.26.0.2 で確認できました。

   同名の文字組み設定がない場合でも、「コピー」が追加された文字組み名として読み込まれているようです。

   今後の開発の進捗がありましたら、こちらで報告いたします。

   
   

   よろしくお願いいたします。

   Illustrator チーム

   
   

6. Calligraphic brush adds small circles (blobbing) at the end of drawn lines

   Hi, I am having problems with calligraphic brush when I draw with my tablet (XP-Pen Deco 03)
   I am on Windows 10 and latest version of Illustrator

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   2 votes

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   2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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7. White-to-black gradients in opacity masks don’t go fully transparent

   For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).

   The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.

   It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.

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   6 votes

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   5 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Make sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.

   More on that in the comments.

   If you happen to have the same problem, please still add a vote to the request, to track statistics.

8. Live shapes loose their controls in Transform panel once they become a part of a compound shape

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A workaround is to release the compound shape each time I need to edit width and height and build it again.
   Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A… more

   12 votes

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   1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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9. Coordinates label rendering problem in Overprint Preview mode

   1. Open the file and make sure Overprint Preview mode is on (thus GPU is off)
   2. Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.

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   12 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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10. Drag and drop to place file sometimes embeds instead of linking

    When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.

    This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when I place them via File > Place or via drag-and-drop, so I don't know why it sometimes decides to embed.

    When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.

    This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when… more

    5 votes

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    7 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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11. Select all in an isolated group selects and allows to move locked and hidden objects

    Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.

    If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).

    If you try to move the selection, all objects get moved.

    This is not what happens if we try to select objects on canvas, locked and hidden objects are ignored. Polls about expectations with further private questionings I made tell that some users are aware of it, and they are mostly power users that discovered it long ago, but most users expect locked/hide objects to stay in place — approximately 2 to 1.

    There is another case that has a similar behaviour — artboards you can move and have objects on them moved as well, despite them being locked or hidden, and there is an option to toggle that — 'Move Locked and Hidden Artwork with Artboard' in Preferences > Selection & Anchor Display. We can target/select the isolated group and get a proper selection, but Ctrl+A still select everything, like the attached images shows.

    Treat groups as a box: we open it (= isolate) and want to deal with things with it. Yep, we can move the opened box, but this is not the reason we open it, right?

    Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.

    If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).

    If you try to move the selection, all objects get moved.

    This is not what happens if we try to select objects on canvas, locked… more

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    21 votes

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    3 comments  ·  Isolation  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

12. Issue rendering some gradients

    If you change the the extension to .pdf, the gradient is no longer rendered. Rendering the .ai in other pdf interpreters also do not render the gradient.

    More information: https://bugs.ghostscript.com/show_bug.cgi?id=704780#c2

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    3 votes

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    6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Export for Screens: ImageType PNG - is not recorded as an action

    When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
    Other image types are recorded (like jpg or svg).

    4 votes

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    1 comment  ·  Actions  ·  Delete…  ·  Admin →
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14. Colour Variation when using "Darken" transparency

    Why am I getting a colour variation on screen when using the "Darken" mode in the transparency field.
    See attached illustrator Pdf.
    The "Substrate" spot colour has the "Darken" applied which is layered on top of the colour wedges.
    Should the colours of the wedges not display the same irrespective of whether "Overprint Preview" is on or off?

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    4 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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15. The name "Black" is automatically blocked when creating global swatches

    If you create a new global color swatch, regardless of the breakdown, the name "Black" is automatically blocked. The name "White" is not.

    It seems silly to call this issue out, but I've prepared logo libraries for eight and a half years now, and this has been an ongoing consideration. When I create a black swatch, there is always an extra step. Sometimes I intentionally misspell the name to create the swatch, or I create a non-global swatch with the correct name, but in both scenarios I have to adjust the swatch AFTER it is created to produce a black global swatch with the name "Black." The same extra step is not required for a white global swatch with the name "White."

    A comparison of my workflow below—

    Black Global Swatch:
    1. Remove all swatches from the file
    2. In the Color palette, click the 'Black' color shortcut
    3. In the Swatches palette, either click the 'New Swatch' shortcut at the bottom or select "New Swatch..." from the menu
    4. In the New Swatch dialog box, change the default name (depending on color mode, either "R=0 G=0 B=0" or "C=0 M=0 Y=0 K=100") to "Black"
    5. Check the 'Global' checkbox
    6. Select "OK"
    7. No swatch appears in the Swatches palette

    White Global Swatch:
    1. Remove all swatches from the file
    2. In the Color palette, click the 'White' color shortcut
    3. In the Swatches palette, either click the 'New Swatch' shortcut at the bottom or select "New Swatch..." from the menu
    4. In the New Swatch dialog box, change the default name (depending on color mode, either "R=255 G=255 B=255" or "C=0 M=0 Y=0 K=0") to "White"
    5. Check the 'Global' checkbox
    6. Select "OK"
    7. A "White" global swatch appears in the Swatches palette

    If you create a new global color swatch, regardless of the breakdown, the name "Black" is automatically blocked. The name "White" is not.

    It seems silly to call this issue out, but I've prepared logo libraries for eight and a half years now, and this has been an ongoing consideration. When I create a black swatch, there is always an extra step. Sometimes I intentionally misspell the name to create the swatch, or I create a non-global swatch with the correct name, but in both scenarios I have to adjust the swatch AFTER it is created to produce a black… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. New Document Window - Buttons Cropped (Mac OS)

    On Mac OX 11.6 (27" screen, 4K) the buttons inside the 'New Document' window are partially cropped out of sight.

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    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. ワークスペースが開かない

    ワークスペースが消えた。
    ウィンドウ＞ワークスペース＞初期設定やリセットしても何も開かない

    一応
    ウィンドウ＞
    で必要なパネルにチェックを入れると開くが
    ひとつづつチェックを入れて手動でで並べないといけないので
    不便です

    1 vote

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ワークスペースが開かない」という現象は、使用されているマシン環境依存のトラブルと思われます。

    お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

18. Rotate polygon with 3 sides (triangle)

    (A) If I create a polygon with only 3 sides (triangle), then it has a centre that corresponds to a circle around the triangle.
    (B) If I rotate the triangle by 90° with the Rotate tool, the centre of the circumcircle is used. That is correct.

    (C) If I rotate the same triangle by 90° with the menu command "Object > Transform > Rotate", then suddenly the centre of the bounding box is used as the centre of rotation. This is wrong in my eyes. Also, this new centre point remains.

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    2 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Playing Save for Web operation from action produces different result than a direct operation

    1. Rename the .txt file to .aia
    2. Load this file as a set into Actions panel
    3. Open the .ai document (make sure that linked .tif file is loaded)
    4. Export the file using Save For Web command. Set size to 200% and save the result as 1.jpg
    5. Run the 'Test' action form the loaded set. Save the image as 2.jpg

    Compare both files. 2.jpg is looking more red than 1.jpg
    No profiles attached to JPGs.

    1. Run the action again
    2. While the S4W dialog is open, go to Optimize menu (hamburger button in top right corner) and disable 'Convert to sRGB' option

    The generated result gets less red (toggle it back and forth to see the difference).

    1. Cancel the dialog and run S4W command directly again
    2. Toggle the same option again

    No difference happen with the red tint, the image stays the same.

    It feels like some double conversion happens.
    Yes, S4W is legacy, but this is how you called it. It is widely used still. This needs to be fixed.

    1. Rename the .txt file to .aia
    2. Load this file as a set into Actions panel
    3. Open the .ai document (make sure that linked .tif file is loaded)
    4. Export the file using Save For Web command. Set size to 200% and save the result as 1.jpg
    5. Run the 'Test' action form the loaded set. Save the image as 2.jpg

    Compare both files. 2.jpg is looking more red than 1.jpg
    No profiles attached to JPGs.

    1. Run the action again
    2. While the S4W dialog is open, go to Optimize menu (hamburger button in top right corner) and disable 'Convert to sRGB' option

    The… more

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    20 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Round Corners prevent a narrow bar from transforming

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make it shorter. You succeed at first.. But then it bumps into something and refuse to become any shorter.
    7. Make it as short as possible, release the mouse and try to make it shorter again — and get the same behavior as in step 6!

    Now enable scale corners and try to shorten bars again — now it works fine
    (but corners get smaller, which is not what is wanted in the first place).

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make… more

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    12 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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