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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7892 results found

  1. Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)

    Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.

    MacBook Pro
    •Quad-Core Intel Core i7, 3.1 GHz
    • Memory: 16 GB
    • Mac OS Big Sur 11.4
    • Illustrator v 25.3.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  2. Opening recent cloud doc silently fails when connected to VPN

    This should kick an error back to the user. There must be SOME trigger along the way that could generate it, even if it's just a network timeout error, right? Even a cancellable status pulser or something so you're not just throwing non-functional clicks at a button the UI suggests is functional.

    MacOS 11.5.1
    Illustrator 25.4.1

    Steps— Open illustrator, click on a cloud doc either through recent panel or file-> open recent files

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  3. GPU performance causes screen artefacts

    In AI 25.4, when GPU Performance is enabled, at some point when working on a file, or switching between screens, thin vertical and horizontal black lines will appear. They seem to flash on and off for a second or more as though Illustrator is switching between tabs or other open applications.

    I've tried to take a screenshot/video when this happens but it doesn't show up, if you look at the screenshot/video, it's as though those lines were never there.

    When GPU Performance is disabled, the issue goes away.

    iMac (Retina 5K, 27-inch, 2019)
    3.6 GHz 8-Core Intel Core i9
    40…

    9 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  4. Convert to Artboards doesn't work if there are Sublayers on the same Layer

    I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:

    "To create Artboards, select non-rotated rectangles that are not clipping masks."

    OS: macOS Big Sur Version 11.5

    Illustrator Version 25.4

    2 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  5. Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.

    The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.

    1 vote
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  6. Transparency mask bug

    Pasting objects from the clipboard inside the Transparency mask mode doesn't work when the "Paste remember layer" feature is turned on inside the Layers panel.

    2 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  7. イラストレーターの新規作成・読み込みができない。

    iMac OS BigSur バージョン11.5

    2 votes
    Request to Contact Support  ·  2 comments  ·  Launch  ·  Admin →
    How important is this to you?

  8. pattern glitch

    When moving an object with a pattern fill, I get these streaks and the lag is TERRIBLE. This also happens when editing a pattern as well.

    I'm working on a new iMac with an M1 chip. So far my Adobe programs run very slowly... not the upgrade I thought I'd be making.

    Please fix the pattern interface.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  9. Panels stick to the second monitor

    Adobe Illustrator v.25.3.1

    Since the last update when i open the software (using two screens) the execution boxes (properties, tools, layers) are separated into screens.

    I don't know if this is a version error, but as this has never happened to me I need help.

    xoxo

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  10. Action batch saving with data sets does not put out multiple files

    I updated to version 25.4 and had a file with multiple data sets. I have an action that saves as a PDF and I wanted to "batch" this action as I have done multiple times in the past to create multiple PDFs.
    However, now only one file gets saved and it gets overwritten constantly when the action repeats. The saved file name is whatever the file was saved as when recording the action, so it is not even the data set name.

    I have now reverted to the oldest version I could find which was 24.3 and it is working…

    4 votes
    2 comments  ·  Actions  ·  Admin →
    How important is this to you?
    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi,
    Apologies for the inconvenience due to this issue.

    Please help the Illustrator team in isolating this issue by sharing some details:
    1.) Is this Issue still happening on your machine in the latest version 25.4.1 ?
    2.) If yes, please provide Test and script file.
    3) Video & steps with which you are facing issue.

    Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

    Thanks and Regards,
    Rohit Jain
    (Illustrator Team)

  11. Missing Tools

    I'm missing the pencil tool, Scatter brush and art brush, for Calligraphic Brush 1 I only have Fixed no pressure, tilt, etc all missing, and for my type tool there is no OPEN TYPE??

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  12. Collapsing layers

    LAYER BUGS

    1) when Alt + click on layer, only the TOPMOST sublayer is collapsed. The rest of the sublayers remain expanded

    2) The REAL bug is that when I collapse all layers, save, close, and reopen, ALL LAYERS AND SUBLAYERS ARE AUTOMATICALLY EXPANDED!!! It should remember the state of ALL layers, without regard to whether it is a sublayer or not. The USER COMMUNITY have been asking for a fix to this for at least 10 years!

    1 vote
    1 comment  ·  Layers  ·  Admin →
    How important is this to you?

  13. Illustrator cloud documents gone - return on uninstall and reinstall, but gone again

    Every time Illustrator starts up it says "cloud documents gone"
    Have to uninstall and reinstall to get them to show...
    but cloud document are gone again after next boot
    The interface eventually breaks, the tools bars stop working, can not change layouts. Signed in, using the most recent version up to date, see attached image.

    2 votes
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  14. reading XMP data in scripts broken by 25.4 update.

    Illustrator 25.4 update broke scripts that try to read XMP data that worked in previous versions of Illustrator. This is the Mac version (have not tried in Windows).

    It appears to be getting the error on this line:

    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');

    Comparing the frameworks in the package contents for 25.3.1 vs 25.4, the AdobeXMPScript framework appears to be missing in 25.4.

    Below is an example script to read font data that worked in 25.3, but errors loading the library in 25.4

    // load XMP Library

    function loadXMPLibrary() { 

    if (!ExternalObject.AdobeXMPScript) {  

   try {  

       ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');  

   } catch
    …
    22 votes
    6 comments  ·  SDK and Scripting  ·  Admin →
    How important is this to you?

  15. 25.3.1 disable GPU visualization

    In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  16. 9-slice scaling distorts objects on export.

    I have a simple arrow symbol with 9-slice scaling to be able to adjust the arrow's tail to different lengths. This works until I export to SVG, in which case the entire arrow gets distorted as if I hadn't enabled 9-slice scaling. Sample document attached. Please export for screens and use SVG.
    Thanks.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  17. svg mit Konturlinie wird falsch übersetzt

    Illustrator Version 25.4 auf Windows 10

    Beim Speichern einer ai Datei, welche einen Pfad mit einer Konturlinie (mittige Ausrichtung) 0,124 px enthält wird das svg korrekt abgespeichert.
    Ändert man die Ausrichtung zu einer am Pfad innen liegenden oder außen liegenden Konturlinie, wird beim Speichern keine Konturlinie mehr mitgegeben sondern eine Füllfarbe, die die gesamte Fläche betrifft.

    Dies ist eine falsche svg Darstellung bzw. Ausgabe. Nachfolgende ist der Text der svg´s dargestellt.

    svg Inhalt korrekt:
    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    width="163px"…

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. Copy/paste vector: Illustrator → Figma/Inkscape gives inconsistent results

    SInce 25.3, some shapes are distorted when copied from AI to Figma, Inkscape or any other software, as you can see in the attached image.

    It's not systematic. I attached a document to reproduce the issue.
    Note that it's not fixed by the last prerelease.

    I attached an example.

    Mac OS Catlina
    AI 25.3.1

    11 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Colour code changing Illustrator 25.4 BUG!

    When I put in a number on R G B example R88 G122 B27, it changes but then when I select another object and go back to double check the other object the colour has changed back to something else. See screen shot. I saved the colour in the pallete. The colour should have the same values as the name I want R88, G122, B27 but its value is different, its giving me a different colour value.

    My colour setting are see screen shot

    3 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  20. Exporting svg through "export selection" bug issue

    I had a logo that had text converted to outline. So it was a shape. ( when you select an object and you go to file> Export Selection and choose .svg ) The letter "O" shifted, see screen shots.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
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