Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Auto recovery settings keep changing on their own
My creative director and I are both having an issue where our auto recovery settings are resetting themselves. We don't notice (obviously) until a crash, and then reopen to find NO RECOVERED FILES, check our file handling settings, and the autosave option is unclicked. Again. As workers who use illustrator daily, we would never purposely unclick this. I just lost a file yet again.
1 vote -
Issues with using Assets Export in Isolation mode
If you enter the isolation mode of any objects and try to export any artboard by using Assets Export, it will eventually generate the wrong assets. However, if you exit the Isolation mode and try again to the same process, it will be all fine.
2 votes -
塗りブラシツールで使用しているブラシが勝手に切り替わる仕様について
adobe illustrator2020
塗りブラシツールにて
ユーザー定義のライブラリから設定したブラシを使用して線を描画
↓
選択ツールなどに切り替えて移動などを行う
↓
もう一度塗りブラシツールに切り替えると、基本ブラシや別のユーザー定義ブラシに勝手に切り替わるこの仕様かバグの修正をお願いしたいです。
illustrator2018にはこの仕様はありません。
環境はmacbook pro 2016 OS10.15.5 です。
イラストの仕事で一番頻繁に使うのが塗りブラシツールなので
これが修正されないとillustrator2020にいつまでも移行できずにいます。ご対応していただける事を願っております。
2 votes -
Image Washed Out When Uploaded to Illustrator
Whenever I upload an image, the color gets washed out and is completely different than the original image. Color Settings doesn't change anything, nor does changing the image type before uploading the image.
2 votes -
UI input boxes show text with low baseline shift
Operating System: MacOS Catalina 10.15.6
Illustrator version: 2020 v24.3Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
This also occurs in InDesign but not in Photoshop (all apps are up-to-date).1 vote -
Opening Recent file shows "Fle does not exist" error
Doing a File > Open Recent File is giving me an error "File does not exist". I have worked on the project for good number of hours and now I have to work all over again. Do you have an idea on how to retrieve back the file?
OS: Windows 10
Steps: File->Open Recent Files->Click the file name
Expected: Opened file
Actual Result: File does not Exist pop up message4 votes -
Illustrator 2020 24.3 Extremely slow performance and lagging on Windows 10
Extremely slow performance and lagging making Illustrator unusable under win 10 pro. Massive lag (sometimes 10 sec) when moving, selecting, objects or zooming, sometimes when selecting tools.
I had v23.4 installed on the same machine with Win 7 a week ago and had no issues. New install of Windows 10 with the same version of illustrator is unusable even though my machine spec is above requirements and has no other issues.
I've installed the previous version of illustrator to test but had the same performance issues.
All drivers updated, and ran through performance troubleshooting in adobe support pages.
Win 10…
3 votes -
svg repeated symbols are invisible
When attached svg is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
Is this an issue with original svg (it looks fine in Chrome or Firefox) or Illustrator?1 vote -
Since the last update, workspaces are not saving anymore.
This is a huge problem.
2 votes -
1 vote
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The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
PDF書き出しをすると時々、反映されないオブジェクトがある
10コほどのレイヤーがあるイラストレーターをスクリプト：「レイヤーごとにPDF保存」にすると一番最後に書き出されたレイターの一部だけPDFに反映されないことがある。データが重たいとよく起こる。
1 vote -
can't open new file or work on the app at all.
I just downloaded Illustrator 2020 on my PC. The PC is a little old but has all the required specs to run the program. However whenever I open Illustrator and try to open a new file (after selecting my preferences page size etc) nothing pops up I still see the "welcome to Illustrator" home page but can still select the tools and see the blank artboards I just created however nothing gets applied to them visually but if I throw in a big black triangle I see it only on the thumbnail from the Layers panel which is obviously too…
1 vote -
Cannot relink the image
In the adobe illustrator app, I tried to relink the image but it didn't work, as shown in the videos I posted below. Can you solve this bug, please?
Thank you
3 votes -
BUG - perspective grid - ground plane widgets disappear
The Left and Right ground level widgets DISAPPEAR when the vanishing points are adjusted moderately far apart. There seems to be no way to make them visible again, which makes it hard to move the entire perspective grid to another location.
1 vote -
BUG - perspective grid planes disappear permanently
If the grid cell size is adjusted -- while some planes are turned off (with temporary SHIFT-hide function) -- the hidden planes cannot be made to reappear.
Select Left plane. Hover grid tool over an intersection in Left plane.
Press SHIFT. The right and ground planes disappear.
Adjust cell size with diamond widget.
Now try to make right plane or ground plane visible again -- gone forever.
This bug seriously interferes with using the Perspective Grid tools.
1 vote -
Menu item going to wrong link
When clicking Help > Manage My Account, I get routed to the color wheel. (https://color.adobe.com/create/color-wheel)
1 vote -
Relink multiple instances of a graphic to cc libraries
Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.
4 votes -
Save as .ai can be interrupted by another save
If you are working on a new document, or opened an EPS or PDF, hit save as .ai and it does the background save, if you dont wait or dont realize it isnt finished, and try to save as PDF by way of example, the first save will not complete (ever) and this may result in a loss of data. Very reproducible
3 votes -
AiRobin hogging huge amounts of RAM (between 12GB and 16 GB) and at times slows the machine down.
I have turned off "background save / export" which is apparently the purpose of AiRobin. Nonetheless, it has continued to run for the couple of months since I turned those off. Today I had InDesign, Photoshop, and Illustrator open momentarily; I try to avoid that, but usually it's fine for 5 or 10 minutes. This time it wasn't, and I could literally do nothing (even move the mouse for the most part) for close to 15 minutes. I was finally able to pull up Activity Monitor and I ended the process for AiRobin. Immediately things improved. But sure enough, AiRobin…
12 votes
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