Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7720 results found
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Optical Kerning issue when outlining and scaling
If you write something using optical kerning, copy it, paste in front and outline it, the outline matches up. However if you then scale both in pro, lets say 300%, then the live text no longer matches the outlined version (see attached example where the live text is in red and outlined vectors in black). This is causing us problems when scaling objects onto different panels but we are required to supply editable text. Logos etc are no longer exact scaled replicas!
We are using CC 2019 (as our clients need files in this format).1 vote -
Illustrator Recent Files list on the welcome page is not updated until the application restart
The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.
Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)
Thank you for your support!
3 votes -
SVG export with text – line breaks forcing text to convert to outlines
I've been working on a project that requires SVG files with embedded text and have discovered what seems to be a bug.
It seemed arbitrary at first, that some text objects would be converted to outlines while others would remain as text. I finally figured out that forced line breaks were the culprit, as illustrated in the screenshots I've attached. The problem is the same whether you use point type or area type objects.
I'm currently running the latest version of Illustrator (24.1.2) on macOS High Sierra (10.13.6).
I've also noticed this issue is similar to another one that might…
5 votes -
cannot duplicate or move artboards
Cannot duplicate or move artboards with artwork in Illustrator 2020. Artboard will merely move with the artwork contained when hitting opt+click. Can only duplicate artboards without artwork.
2 votes -
Export resolution
There is an inconsistency between illustrator and the rest of the world (Photoshop / Bridge / Finder) regarding export resolutions.
When one exports a 100px board on Ai set at 300ppi the file info shows 422 x 422 i.e. 100 * 300 / 72 on Ps an export will show as 100 X 100 which makes sense and that’s how other programs view it.4 votes -
Linked images/files got embedded after file [recovered]
When Illustrator got crashed I reopen the file and the file got recovered with a message saying (could not find a plug-in to read the linked file "links". .....)
and when I press (ignore) button I saw all my linked got missing and embedded also
2 votes -
Reflect Tool
The Reflect Tool doesn't remember the last setting, (e.g. vertical 90º) and instead puts in a random angle.
(Mac OS 10.15.4)3 votes -
Views not updating, tabs not updating.
Views will simply stop updating in Illustrator. Outline view shows geometry that does not display in GPU preview mode.
Similarly, when changing from document tab to tab, the window will "freeze" on one document and refuse to show the newly-selected document.
None of this is remotely acceptable. I pay for and use the Adobe Suite as a professional tool, and I can't have daily failures. Trust in your products is swiftly eroding.
Please advise a quick and permanent fix for these issues.
System:
Illustrator 24.2.1
MacBook Pro
2.4 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
AMD Radeon…3 votes -
In-app tutorials not opening
I am using Adobe Illustrator 2020 24.1.2 that I downloaded from Adobe Creative Cloud Desktop.
I am operating on a Microsoft Windows 10 Home version 10.0.18363.
I opened the app and clicked on the in-app tutorials available in the Learn section. The tutorials that opens in browsers open just fine, it is only the in-app tutorials that do not respond in any way when clicked on.
I expected the in-app tutorial to open and show a step-by-step tutorial by opening a new project, similar to the in-app tutorials in other Adobe apps (Premiere Pro, Photoshop, etc.).
The actual result was…
6 votes -
Cannot save file
Illustrator file gets stuck on 81% saving, I tried hunderd times and it doesn't want to save my file no matter what I do
1 vote -
Copy Paste Causes Illustrator to Crash Repeatedly
Illustrator crashes before I can Paste a Copy for SPOT UV in Artboard in two ways.
1. CTRL C causes immediate crash.
2. Select Copy from drop down menu also causes crash.
Performed Windows 10 update few hours before crashing started to occur but unsure if Illustrator was included. Creative Cloud shows I'm up to date but doesn't specify the actual date. So, I cant say for sure if the update is causing the problem.HP Spectre x360 Convertable
1 vote -
Illustrator v24.1.2 Crashing all the time - operates slow overall
Illustrator crashing and working slower on my New 2019 Macbook Pro, than my old mid 2014 Macbook Pro. Basic simple functions and my I get the wheel thinking all the time. Adobe hasn't been able to answer any questions. Ive contacted them and Apple multiple times over the past few days. With the computer I bought, it shouldn't have to think at all.
Please tell me someone knows a fix.
Current Computer and software specs:
Adobe Illustrator v.24.1.2
Catalina 10.15.4
MacBook Pro (16-inch, 2019)
2.4 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 8…1 vote -
Text path vanishes when moving it with selection tools (black or white arrows)
Since updating to version 24.1.2 from Adobe Illustrator 2019, whenever I move text objects using any of the selection arrows, the highlighted path disappears during moving and only reappears when I stop moving the text object. This is frustrating as I can't see the baseline or centre point of the text object while trying to align it to something else. This never happened before I updated Illustrator. My OS is macOS Mojave 10.14.6, Illustrator version 24.1.2.
3 votes -
Tracing large image gives worse results than with tracing a small portion of the same image
When trying to trace a fairly large file with sparse graphics - the trace function appears to lower the resolution significantly, resulting in a junk trace. If I clip a small portion of graphics and trace that, it works fine. Shrinking the file before tracing didn't work (by half), I couldn't shrink any more without losing the fine grained art. I was able to make this work using a different product(which I really don't like). I use trace all the time, usually on smaller logos, which works fine. I suspect there is something in their algorithm that reduces the resolution…
5 votes -
"copy & paste in front" in Illustrator, text is not aligned perfectly
Our product artist use "copy & paste in front" in Illustrator, the text is not aligned perfectly.
Please check "2hits test-CC17.pdf".Also posted a post in Adobe community. here is the link : https://community.adobe.com/t5/acrobat/text-is-not-aligned-perfectly-in-pdf/m-p/11125264?page=1#M255941
1 vote -
非表示にしているレイヤが書き出しをすると表示されてしまう
1.Details of your operating system and version of Adobe Illustrator
windows 10 pro 1909 , illustrator 24.1.22.The steps you were taking when you experienced the issues
ベースの地形図の上にいくつかのレイヤを載せて、表示・非表示を切り替えて何枚かのpng画像を書き出したいYour expected result表示に設定したレイヤのみが表示されているpng画像が出力される
Your actual result非表示にしているはずのレイヤが書き出されたpngファイル上では表示されてしまう（イラストレータの画面上では非表示になっている）
1 vote -
CC 22.1 on MAC OS X El Capitan V10.11.6
When using the direct selection tool you cannot see what's been selected - the selection doesn't highlight.
Guides keep disappearing when clicked-on with the selection tool. When you select-all - all the guides disappear.
1 vote -
Random crash
Adobe Illustrator cc 2020 is randomly crashing, even if I'm not using it. It's happening at least a couple times a day. I'm using the last version of Catalina in my mac.
1 vote -
Find and replace superscript
I've tried copying the superscripted text to the clipboard and pasting in the Replace box of the Find and Replace dialog, but it loses the superscripting, and pastes into the document without it. I find I have to go into each occurrence individually and superscript each one.
2 votes -
Illustrator 2019, 2020 keeps crashing on a new MacBook Pro, Catalina OS10.15.4. Always crashes after computer sleep
I just got a new MacBook Pro to replace an 11 YO iMac on which I was using Illustrator CS6. I had to switch to CC Illustrator. It crashes (about 8 times today alone)--almost always if I put computer to sleep with Illustrator open, but sometimes during work
6 votes
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