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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8058 results found

  1. SVG paste truncating curves

    Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.

    This leads me to believe that Illustrator is rounding the points lower than it should.

    Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator... same issue.

    Copy only a Little…

    2 votes

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  2. SVG EXPORT DOES NOT WORK!!!!

    This is not a feature request this is a BUG. SVG import does not work at all.

    2 votes

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  3. After latest update, workspaces no longer work

    Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.

    I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).

    Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.

    7 votes

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  4. Transform pattern only: setting height/width to 0 crashes Illustrator

    If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.

    2 votes

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  5. Stroke not aligned with Fill

    Stroke is not aligned with Fill
    When Drawing, the stroke is not rendered on the actual place where it's placed and not properly aligned with Fill

    1 vote

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    1 comment  ·  Brushes  ·  Admin →
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    It looks like your path using a brush applied to it, and it’s a loose and wobbling brush tip, not following the centerline. The fill knows nothing about the brush tip and strictly follows the vector path, unlike brush.

    To solve the problem, you’d either have to use a different brush and make the path look wobbly at the object level with other means, like Roughen effect, or expand the appearance of the objects and fix the fill manually.

  6. printing

    Mac OS 10.15.6
    Illustrator 24.2.3
    I used to be able to print from Illustrator using my Epson L3150 printer.
    It no longer prints. I used Default printing preset of Illustrator, then used default copy, then used custom. I checked and unchecked settings in advanced. All with the same result.
    I tested this even on old files which I was able to print last Aug 2020. Can't print.
    I opened the illustrator file in PDF and it was able to print.

    I would appreciate it if you can help solve this bug in Illustrator.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  7. 3 votes

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    0 comments  ·  Launch  ·  Admin →
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  8. left toolbox missing

    updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  9. Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open

    See video: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0

    Illustrator 24.3 crashes when changing the colour of a gradient handle if the Layers palette is open and on-screen. Video above is a freshly re-installed Illustrator in a brand new user account (macOS 10.15.6).

    12 votes

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    5 comments  ·  Performance  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  10. Close button has gap

    [windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Pasting text into existing type object creates a new object instead

    In v24.3 pasting text inside a text box fails, it creates a new text box so all styles need to be re-applied.

    1 vote

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  12. Background Save does not work

    Background Save does not work in Illustrator unless very specific conditions are met (must be a PDF-compatible AI file). Many users prefer to work with PDF switched off - and background save should also work when saving the file as a PDF document. It's basically a half-finished feature and should work under all circumstances and conditions.

    2 votes

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  13. Crash in exporting PDF

    Illustrator 24.3 64bits on Windows 10

    The software crash when exporting PDF as a Export for Screens (mutliple format export)

    All the formats except PDF are exported on the Outpout folder, but when generating PDF, it's crash randomly (1 success for 5 crashes)

    3 votes

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  14. I cann't turn off "Snap to point" while using Pen tool.

    I turned off all snap functions, but when using the Pen tool, snap to points still happens. How i can turned off this function?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  15. Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)

    When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
    This does not happen in CC 2019
    Create some text.
    Zoom to 100%
    Turn on Pixel Preview
    Result > the view percentage changes to 126,87%
    Zooming out to 100% or 50% shows very distorted text.
    This does not happen in CC 2019 (see attached image).

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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  16. 3 votes

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    2 comments  ·  Tools  ·  Admin →
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  17. object distortion on perspective grid after pathfinder unite

    Windows 10 home, Illustrator 2020.

    After uniting two or more rectangles on the perspective grid to make a more complex shape, moving/copying the new object using the perspective selection tool results in distortion as the object appears to have become detached from it's perspective plane. The behaviour is shown in the attached image.

    Inserting the step Object > Perspective > Attach to active directly after Unite allows the object to move correctly (thanks Monika Gause) although it was suggested that perhaps this step shouldn't be necessary and it should be able to move correctly without it.

    Many thanks, Craig.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Guides not scaling correctly on copy/paste into large canvas

    If I copy a 5"x5" rectangle from a regular document and paste it to a large canvas document, it remains 5"x5", as expected.

    However, if I convert the same shape to a guide and then copy it from a regular document to a large canvas document, the guide becomes 50"x50". This really makes things difficult when copying guides and artwork together into a large canvas.

    2 votes

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  19. Can't Add Artboards in Increments of 10 by Using Shift

    Used to be able in the new document window add 10 artboards by shift+clicking the buttons to the side. Now whenever I do it, it's just one at a time. Would be nice to have that back.

    1 vote

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  20. It's 2020. Why is it still impossible to scale a graph with the free transform tool.

    It's an insult to designers, especially in the age of data, that we can't properly use the graph tool without having to enter the data and officially break it before having the ability to scale it like any other vector object. Please get with the program and make it a scalable vector with data intact and editable.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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