8135 results found

1. Symbol swatches on network drives won't stay persistent

   We store our color and symbol swatches on a network drive. If we set our color swatches to be persistent, they automatically load whenever we restart Illustrator. This is not the case with symbol swatches. We have to reload manually every time. We expect them to operate the same way as color swatches. Please fix. Running Win 10/11 and the latest Illustrator.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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2. "Other option" for text in Properties panel slow down PC

   Illustrator beta 29.5 35
   When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
   I link the screenshot ot the software frozen after clicking the button.

   Windows 11 10.0.26100 build 26100
   AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
   RAM 32GB
   nVidia RTX 3080 Laptop

   Illustrator beta 29.5 35
   When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
   I link the screenshot ot the software frozen after clicking the button.

   Windows 11 10.0.26100 build 26100
   AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
   RAM 32GB
   nVidia… more

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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3. Asset export does not include appearance outside bounding box area of text objects (preview bounds are ignored)

   In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
   In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

   Reproduction Procedure
   1. create a text object
   2. add a bold stroke color to the text
   3. add as an asset export item
   4. export the asset

   Expected result
   Designs with stroke color should be exported as in previous versions without problems.

   Appendix.
   If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

   <にほんご>
   Illustrator2025（バージョン29.3.1を使用）ではアセットを書き出した際、バウンディングボックス領域外のアピアランス要素がカットされてしまう。
   2024（28.7.5）、2023（27.9.6）ではすべての要素が切れることなく書き出しできている。

   再現手順
   1. テキストオブジェクトを作成
   2. テキストに太い線カラーを追加
   3. アセット書き出し項目として追加
   4. アセット書き出し

   期待する結果
   線によるデザインでも問題なく、以前のバージョンのように書き出しされること

   付記
   線ではなく、塗りを追加して「パスのオフセット」を適用したもので代用した場合、バウンディングボックスは拡張されるためこの問題は回避することができる。

   In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
   In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

   Reproduction Procedure
   1. create a text object
   2. add a bold stroke color to the text
   3. add as an asset export item
   4. export the asset

   Expected result
   Designs with stroke color should be exported as in previous versions without problems.

   Appendix.
   If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

   … more

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   Resolved (Comments Open)  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Error in Startup Script - Line 2798: { No matching closing brace found

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe machine, I am an Engineering manage in DVA.
   Feel free to slack me tbeauch for more info if needed

   Thanks

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe… more

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   11 comments  ·  Launch  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is in the Prerelease build 29.6.191 now and is scheduled to be pushed into the upcoming general release.

5. More than 32,000 anchor points can be added to a single path

   The pathPoint limit is 32,000, and if we try to continue drawing a path from the end of a PathItem with the pen tool, a dialog box will appear and refuse to add anchor points, but we can add anchor points to the segments in between.

   macOS 14.7.2
   Illustrator ver. 29.3.1

   Step to reproduce
   1. Create a path object in a new document.
   2. Add 32,000 anchor points to the path object.
   3. Click on any segment with the pen tool. We can add anchor points even if the number of anchor points exceeds 32000 (the number of segments exceeds 31999).

   Expected result
   For the 32001st anchor point added, a dialog appears and refuses to add the anchor point, just as it does for a end of pth object.

   Actual result
   More than 32001 anchor points can be added to a path object.

   JP Translated:
   パスポイントの制限は32000個でペンツールで線端から引き続きパスを描こうとするとダイアログが表示されてアンカーポイントの追加を拒否されるが、間のセグメントに対してはアンカーポイントを追加できる。

   再現手順
   1. 新規ドキュメントにパスオブジェクトを一つ作成する。
   2.そのオブジェクトに32000個のアンカーポイントを付加する。
   3.任意のセグメントにペンツールでクリックする。アンカーポイントが32000個を超える（セグメントが31999を超える）がアンカーポイントを追加できてしまう。

   期待する結果
   32001個目のアンカーポイント追加に対しては線端に対する処理同様にダイアログが表示されてアンカーポイントの追加が拒否される。

   実際の結果
   32001個以上のアンカーポイントを一つのパスオブジェクトに追加できてしまう。

   The pathPoint limit is 32,000, and if we try to continue drawing a path from the end of a PathItem with the pen tool, a dialog box will appear and refuse to add anchor points, but we can add anchor points to the segments in between.

   macOS 14.7.2
   Illustrator ver. 29.3.1

   Step to reproduce
   1. Create a path object in a new document.
   2. Add 32,000 anchor points to the path object.
   3. Click on any segment with the pen tool. We can add anchor points even if the number of anchor points exceeds 32000 (the number of segments exceeds… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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6. 「環境にないフォントを解決する」などからバリアブルフォントをアクティベートできない／Cannot activate variable fonts through Resolve Missing Fonts.

   Adobe Fontsが含まれたドキュメントを開くとき、そのフォントが環境になくても「環境にないフォントを解決する」などからアクティベートできるのですが、バリアブルフォントの場合はアクティベートができず、困っています。

   ・和文でも欧文でもバリアブルフォントだとアクティベートできない
   ・Beta版と製品版（2025、2024）で確認したが、アクティベートできないのはいずれも同じ

   回避策として

   ・Adobe FontsのWebサイトで事前にアクティベートしておく
   ・文字パネルの「さらに検索」タブからアクティベートする

   などの方法が挙げられますが、単純に手間ですし、初心者さんにとってはハードルの高い作業だと感じます。
   ほかのフォント同様に「環境にないフォントを解決する」や「フォントの検索や置き換え」からでもアクティベートできるのが正しい挙動だと考えています。

   UserVoiceで似たような報告を見つけられなかったので、日本語版だけのバグではないか？と疑っています。
   バグであれば早めに解消いただけると嬉しいです。

   ---

   When opening a document with Adobe Fonts, missing fonts can usually be activated via "Resolve Missing Fonts," but variable fonts cannot.

   • This affects both Japanese and Latin variable fonts.
     
   • Tested in Beta and release versions (2025, 2024) with the same result.
     

   Workarounds:
   
   - Manually activating fonts on the Adobe Fonts website.
   
   - Using the "Find More" tab in the Character panel.

   However, these add extra steps and can be difficult for beginners. Variable fonts should also be activatable through "Resolve Missing Fonts" and "Find/Replace Fonts," just like other fonts.

   I suspect this might be a bug specific to the Japanese version, but if you experience the same issue in non-Japanese versions of Illustrator, please vote and leave a comment.

   Adobe Fontsが含まれたドキュメントを開くとき、そのフォントが環境になくても「環境にないフォントを解決する」などからアクティベートできるのですが、バリアブルフォントの場合はアクティベートができず、困っています。

   ・和文でも欧文でもバリアブルフォントだとアクティベートできない
   ・Beta版と製品版（2025、2024）で確認したが、アクティベートできないのはいずれも同じ

   回避策として

   ・Adobe FontsのWebサイトで事前にアクティベートしておく
   ・文字パネルの「さらに検索」タブからアクティベートする

   などの方法が挙げられますが、単純に手間ですし、初心者さんにとってはハードルの高い作業だと感じます。
   ほかのフォント同様に「環境にないフォントを解決する」や「フォントの検索や置き換え」からでもアクティベートできるのが正しい挙動だと考えています。

   UserVoiceで似たような報告を見つけられなかったので、日本語版だけのバグではないか？と疑っています。
   バグであれば早めに解消いただけると嬉しいです。

   ---

   When opening a document with Adobe Fonts, missing fonts can usually be activated via "Resolve Missing Fonts," but variable fonts cannot.

   • This affects both Japanese and Latin variable fonts.
     
   • Tested in Beta and release versions (2025, 2024) with the same result.
     

   Workarounds:
   
   - Manually activating fonts on the Adobe Fonts website.
   
   - Using the "Find More" tab in the Character panel.

   However, these add extra steps and can be difficult for beginners. Variable fonts should also be activatable through "Resolve Missing Fonts" and "Find/Replace Fonts," just like other… more

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Selection tool doesn't work to resize

   Illustrator version 29.3.1 (2025)

   The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

   iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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8. プリントに選択したページは全て空白です

   Illustrator 2025（29.3）で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト（確認したケースでは埋め込みリンク）のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

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   1 comment  ·  Print  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

   Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

9. このフォルダー内の見つからないリンクを検索機能が消えた

   このフォルダー内の見つからないリンクを検索機能
   バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team had to retract this feature to re-evaluate the integration with other link-related features. There is no estimated time on this making its way back yet.

10. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. Tabs in Swatch Info text are made with spaces instead of actual tabs

    This is so bizarre. A native function for a professional application uses spaces in text to define tab stops, for a non-monospaced font...

    Sure, tabs just won’t work, since they stay in place if the Swatch Info object gets resized.... and Ai still doesn’t allow to scale tabs if needed...

    Instead of making 'Indent to here' work (here is a request about it: http://illustrator.uservoice.com/forums/333657/suggestions/37578991) and use it here, this is hacked, rather dirty, giving a worth example to designers. Change the font and the indentations rips apart...

    Shame!

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. The default text color in Swatches Info is rich RGB black when used in a CMYK document

    Create a CMYK document with Print profile.
    Create a Swatches Info object.
    Notice the black text in it is way too sharp on edges.
    Select text and check its color. It’s RGB 0 0 0, displayed in CMYK something like 91,17 78,69 61,95 97,45 (depending on the profile used, of course).
    It makes zero sense to use RGB Black in a CMYK document... in a live object especially.

    Yes, black color is not defined with Normal Paragraph Style, but is properly defined when a text is created with Type Tool. Why doesn’t this function know about it?

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13. Type tools not showing in 29.3.1

    The type tools not showing in 29.3.1, I get the 3d and Materials (insanely long) window instead.
    The Paragraph panel does the same, as well as Glyphs.
    I want to access the glyphs, Open Type, etc, panels but just can't.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Macのスクリーンタイムでの利用時間カウントが正常でない

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン：
       Mac OS 13.6.4（22G513）
       Illustrator 29.3.1

    2. 問題が発生したときに実行していた手順：
       アプリを起動した状態で、Macをスリープした状態（操作は行っていない）

    3. 想定していた結果：
       Macのスクリーンタイムでは、Illustratorの使用時間がカウントされない

    4. 実際の結果
       スリープしている時間も、ずっとIllustratorを操作した時間としてカウントされている
       （添付画像はある日のスクリーンタイムのスクリーンショットです。
       　深夜2時から朝の11時にかけて、スリープ状態でしたが、Illustratorを操作したことになっています。
       　1度きりの発生ではなく、毎回このような状態になっています。）

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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15. Inconsistent stroke value

    It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.

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    4 comments  ·  Strokes  ·  Delete…  ·  Admin →
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16. Text converting to outlines when exporting and/or saving as SVG in Illustrator 2025

    Text is getting converted to outlines when exporting and/or saving as SVG in Illustrator 2025, even though I am NOT selecting that option. This is bad for SEO and accessibility and needs to be fixed asap.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

    When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

    This appears to be present in several versions of Illustrator dating back to at least around 2021/2022. I had thought this was already reported somewhere, but I wasn't able to find another post like this.

    When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

    This appears to be present in several versions of Illustrator dating back to… more

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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18. Bitmap (1-Bit) Image downsampled to 300 dpi in PDF Export - スリープさせるとレインボーカーソル化

    MacBookPro OS 13.6.4
    Illustrator 29.3.1

    Illustratorを起動したまま、画面を（物理的に）閉じると、次画面を開いた時にIllustratorがレインボーカーソルのまま動かなくなります。毎回強制終了して再度起動しています。
    ブラウザなどの他のアプリケーションはレインボーカーソル化しません。

    Illustratorを28にしていた頃は起こらなかったです。

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    Under Review  ·  1 comment  ·  Launch  ·  Delete…  ·  Admin →
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19. We request that function key conversion be re-enabled for Japanese input.

    Due to the latest update release, the conversion shortcuts using function keys during Japanese input have become unavailable. Please restore them so they can be used again.

    Conversion shortcut details:
    F6 → Hiragana
    F7 → Katakana
    F8 → Half-width Roman characters
    F9 → Full-width Roman characters

    In Japan, conversion shortcuts using function keys are commonly used.
    Previously, I could use those keys for Japanese input conversion without having to delete the corresponding Illustrator shortcut settings. However, in the latest version, even deleting the settings doesn't work, which is inconvenient.

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    16 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Reported as fixed in version 30.

    If this is still a problem for you with the latest build — please comment.

20. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and it also looked strange.
    Example on the bottom right (blue umbrella).
    The intersecting outlines worked well.
    But it doesn't connect the overlapping ones at all, although they are located close to each other.

    Link to Ai file "join tool.ai" and layer "JOIN TOOL UMBRELLA"
    link to ai file https://vk.com/wall-226891554_6

    I am using Adobe Illustrator 24.0.1 (64-bit) from 2019.

    OS Edition Windows 10 Pro
    Version 22H2
    Installed on 11-Aug-23
    OS build 19045.5608
    Experience Windows Feature Experience Pack 1000.19061.1000.0

    Best regards!

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and… more

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The paths are actually diverge or the intersection happens after the paths are extended, and not shortened, as explained in the comments