Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7710 results found
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Converted text won't change color. Eyedropper nor manual change not working (even though "fill" panel picks it up)
I tried resetting everything, and updated Illustrator, which didn't help. Then I installed the new one and told it to remove old versions. So I now have the new illustrator 2024, and eyedropper still doesn't work. Exact same bug between versions of illustrator.
Note, it seems to specifically be happening with text, even after changed to outlines.
I saw a release note that this had been fixed yesterday, but I am having the issue right now, with the brand new install.
Macbook Pro Sonoma 14.3.1
1 vote -
Rotating with Shift held doesn't rotate precisely at 180 degrees
MacBook Pro 16-inch, 2021
Apple M1 Pro
16 GB memory
Sonoma 14.1.2Illustrator 28.4.1
Holding down shift while rotating an object "180deg" doesn't actually rotate it 180deg. It's maybe 179deg, which is a major problem.
1 vote -
Dashed strokes in SVG are set to 0 when reopening in Ai, but are displayed correctly in the browser
1) Windows 11 / Windows 10 with Adobe Illustrator 28.4.1
2)
1. Open a new document
2. Draw a line with line tool
3. Set line to dashed with 10 5 1 5
4. Export file as SVG
5. Close file in Illustrator and reopen it in illustrator.
3) Expected result: Line still has dashing of 10 5 1 5 in Ai and in the browser
4) Actual result: Line has dashing of 0 0 0 0 0 0 in Ai, but looks correct in the browser3 votes -
Unable to place image files of any kind into Art Illustrator
Illustrator v 28.4.1
When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files1 vote -
SVG Export
In der Version 28.4.1 entstehen beim "Speichern unter.." als SVG Datei zerstörte Vektoren. In der Version 27.9.3 ist das nicht der Fall. Habe die SVG Datei als AI abgespeichert, weil SVG als Dateiendung nicht unterstützt wird.
3 votes -
Embedding images in SVG is not working
I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.
I tried with AI 2021 and 2024, but it also happened with other files.
1 vote -
Incomplete Bug Fix on Legacy Text Disappearing in v28
Illustrator CC 2018.(No problem before 2017)
Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.・Prepare and open files of version 10 or lower
・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
・Save immediately
・Open the saved file
・Click on the legacy text part with the mouse
・On the warning screen, click [Update]
→ The text that should have been updated disappearsReported in the thread of Japan Forum.
https://forums.adobe.com/thread/24011117 votes -
Multipage PDF opens with incorrectly scaled links
I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
I am using Mac OS Sonoma Version 14.4.1…1 vote -
Keyword search in Illustrator panel is not giving results for all libraries
Working on macOS Sonoma 14.4.1
In Illustrator 28.4.1 (seen the bug in different Illustrator versions e.g., 27.9.2)Experienced behaviour:
When I search in ‘all libraries’ in Illustrator I don’t get results from all libraries (picture 1), instead (I believe) I’m getting the results from recently used libraries (those which are synchronised with my computer).So to be able to search all libraries I need to click one by one, load them and then I’m able to search. (picture 2)
Wanted behaviour:
Search in all libraries to get results from all libraries in the Illustrator window. (picture 3)18 votes -
Screen blinking bug
Screen starting blink after opened a tab for some times, making some irritations our eyes, it is only in Mac OS
1 vote -
MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
1 voteGerald, please share an example. Without a test file an investigation can’t start.
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GPUパフォーマンスが設定できない
Windows１１ Intel Core i７を使っています。
突然アニメーションズームができなくなってしまいました。・イラレを一度終了し、再度立ち上げる
・ＰＣの電源を一度落とし再度立ち上げる
・イラレ最新版（２０２４）をインストールする
・環境設定のパフォーマンスを設定する（そもそも「互換性のあるGPUは使えません」と出てきてクリックができなかった）
・NIVIDIA GPU最新版をダウンロードする（５５２．２２）
・イラレを一度すべてアンインストールし、インストールしなおす
・Adobe Bridgeのカラー設定を同期する設定にし直す等、検索で出たすべてのことを行ったのですがそれでも解決しません。いったいどうすればいいですか
1 vote -
Illustrator Window Disappears after an attempted Windows 11 shutdown
Sometimes I forgot to save my file before I shut down my PC. When I attempt to shut down, the Interrupted Shut Down dialog opens, saying that Illustrator interrupts my shut down because I haven't save the file. However, when I click cancel to shut down, the illustrator window either froze or disappear and cannot be opened again. (Please find the attached video for the issue). This bug only happens to Illustrator and no other app.
Operating System : Windows 11, i9-12900HK RTX 3080Ti
Version : 28.4.11 vote -
No se puede sincronisar
El error se da solo en illustrator las demas apps de creative funcionan correctamente
1 vote -
Unwanted Artwork when placing a CC Library asset and when exporting as SVG
I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661Movie enclosed
3 votes -
Assets I use for hundreds of documents in my CC library not printing correctly
Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.
1 vote -
Aparece el error: No se puede completar la operación debido a un error desconocido. [STEX]
Al mover, seleccionar o utilizar el creador de formas en un elemento me aparece el error, ya probé actualizando el programa, eliminandolo y volviendolo a descargar, eliminando caché, reiniciando la computadora, etc.
Lamentablemente el problema persiste.1 vote -
Illustrator Freezing
Adobe Illustrator had been freezing for a week.
Mac OS Ventura
AI v 28.4.1When I go to Force Quit, it doesn't show it's not responding. I can't save or close files with Command+S or Command+W. When I right click and close from the dock, it crashes.
I can't reopen AI by clicking the icon in the doc or the Creative Suite app. The only way to get it to run is by going to my Folder and selecting an AI file to open. When is does reopen, it says it is recovering from a crash.
1 vote -
some SBSAR files apply weirdly in illustrator
when I applied 3d texture to object with some SBSAR file downloaded from substance assets, the texture of object looks matted color.
both RGB and CMYK the files didn't work well
but the texture works well in substance painter.
It seems bug to fix in Illustrator.you can check here
1 vote -
レビュー用に共有のページがエラーばかりでほとんど見れない
タイトルのとおりですが、共有ページへのリンクを開いてもほとんどエラーでページが表示されません。自分だけではなく、会社の同僚もみんな同じ様な状態です。リロードしてもスーパーリロードしても全く関係なくエラーが出続けます。もう通算数百回くらいエラーが出ていますがまるで改善されないため報告に来ました。たまにエラーが出るくらいならまだよいのですが、たまにちゃんとみれる（5回中1回くらいはちゃんと表示されます）というような状態なので早急に改善をお願いできますか。
1 vote
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