Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7710 results found
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Ungrouping - Have to ungroup 5 times before it ungroups
Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.
Illustrator 2024 28.2
1 vote -
Using reflect or object - repeat causes stroke-only layers to misalign
When attempting to mirror / repeat a stroke-based object, it reflext along the extremity of the stroke, not the shape path itself. This is insanely annoying when trying to work with strokes.
The path itself is the part that should be mirrored and the stroke applied afterwards.
It wouldn't be so bad if we could use snapping on the object > repeat > mirror but even that doesn't work and you have to eye-ball it. This makes for poor precision.
2 votes -
Libraries are responding super slowly
Interacting with the libraries panel is SUPER slow.
Right clicking on an item takes ~ 15 seconds for the menu to show up.
Selecting something from the menu takes just as long to work.
"adding to library" take 10-15 seconds.
moving/organizing the items in the library takes 10-15 secondsWhile waiting, I can still use the drawing window/artboards no problem.
This started happening last week. (approx feb 26 2024)1 vote -
ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる
macOS Ventura / iMac27inch i5/32GB/1TB
Illustrator ver.28.3（カラーフォントに対応したバージョン全てで同様の挙動だと思われます。）問題が発生したときに実行していた手順
1. テキストツールを使いアートボード上をクリックしテキスト入力モードに
2. 字形パレット上で任意の絵文字をダブルクリック
3. アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
4. メニューより「書式→アウトラインを作成」を実行する。
5. ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。想定していた結果
アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。実際の結果
72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。11 votes -
1 vote
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Flickering colors and images when moving mouse while in GPU mode
The screen flickers when you move the cursor (it sucks!).
When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.
Equipment:
Mac Studio M2 Max 64GB
Apple Studio Display
Sonoma 14.3.1Illustrator version:
28.22 votes -
Illustrator freezing, crashing and lagging. Every time I use it!
I've been having this problem for at least a month or so, but recently it has gotten way worse! Every time I use Illustrator, no matter the file type/size/specs, it would freeze randomly. I cant press anything, I can't save. The only way out is the force quit. This was my "manageable" problem since the files usually were recovered. However, note it is getting way worse. It is freezing multiple times a session and even crashing now. It says it cannot save due to errors or just full on crashes mid save. I am also now even having launch problems!
…
1 vote -
使用抓手工具点击画布，画板上的图片出现白边 / White border appears around artboards when panning
使用抓手工具点击画布，画板上的图片出现白边，见视频：
2 votes -
Windows 10 22H2 / Illstrator 28.3で正常に起動しない
- Windows 10 22H2 / Illstrator 28.3
- Illstrator 28.3の起動
- 正常な起動
- アプリケーションが応答しない
28.3にアップデートしたところ、正常に起動しなくなりました。アプリケーションが応答しません、となります。ひとつ前のバージョンでは正常に起動しておりました。
正常起動しなくなった後
a. ウイスル対策ソフト無効化
b. AIの環境設定ファイルの削除
c. AIのアンインストールおよび再インストールを試しましたが、状況は改善せず。
また、Windows 11 23H2環境では、28.3も正常に起動します。
1 vote -
Not Working: Select objects completely inside the marquee
Today’s 28.3 release (non-beta) touts the “Select objects completely inside the marquee” feature. Unfortunately, it’s not working here in macOS 14.3.1 (23D60).
Whether the E key is used or not, all objects are selected even in the case of an object not being fully enclosed in the selection area. And unfortunately, using the E key switches the current tool to the Free Transform tool, away from the Direct Selection tool which is counterproductive :(
1 voteEnclosed mode is the first mode in Ai to use a single tap of a button instead of holding one. 'E' key should be pressed once you start dragging the marquee, during drag operation.
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Svg option
I don’t see the 3 dots to enter advanced options when exporting to svg
1 vote -
Variation in exported image size based on coordinate position when using Asset Export
I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:
- Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
- Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
- Create a new layer, Layer 2
- Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
- Select Layer 1 and Layer 2 in the…
5 votes -
Pie chart problem with small values
When I create a pie chart that contains small values along large ones, Illustrator will just delete the small ones.
These numbers are the original (and the smallest value just disappears):
25
12
5
4
3
2
58
17
1832If I change the two smallest values to 5 and 4 it will render these slices.
25
12
5
4
5
4
58
17
1832I know it's very small but I do need them to be present.
When needed I can provide screenshots.
1 vote -
尺寸标注工具调整字号大小问题
当使用鼠标点击箭头调整字号时，出现越来越小；当输入固定数值后回车确认，显示数值比输入数值小。如视频：
2 votes -
1 vote
The issue is reported to not longer happen with build 28.3
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Expanding an Inside / Outside stroke creates barely open paths
- Create a rectangle
- Apply a thick stroke to it and change its alignment to Inside or Outside
- Expand Appearance for the shape
- Deselect the shape
- Grab Direct selection and carefully move the corner points at the top right, for both paths
It turns out Illustrator doesn’t keep these tidy! One is cut open, another has a doubled point! It leads to a problems later, when we try, e.g. to make corners rounded, or apply effects.
A current workaround is to apply Add (as Pathfinder operation or an effect) to the stroke, separately form the fill... and it’s taxing for memory,…
7 votes -
Gaussian Blur amount for the object dragged differs
If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.
It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.
Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.
Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.
2 votes -
can't change language from Spanish to english
I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work
1 vote -
Highlighting text leads to disappearing artboards
This tends to only happen when I have minimized the screen to be half of my desktop size. Whenever I highlight text in Illustrator the artboard disappears and it only comes back when I've selected the selection tool and click in the work space.
0 votes -
Application Memory Spiking
MacBook Pro, Apple M2 Pro, 16GB, macOS Sonoma 14.2.1 (23C71)
Illustrator V 28.3Product is crashing and RAM usage is sky-rocketing to 300GB+, have to wait for the system to recover before making further actions in program.
Periodically occurs when 3D objects are populating the artboard but unclear whether this is linked or not.1 vote
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