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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7922 results found

  1. Scale percentages are not consistent for images.

    When placing a file without changing the scale, the links panel should display 100%.
    It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
    When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
    When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
    Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…

    6 votes
    16 comments  ·  Images, Links  ·  Admin →
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  2. Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font

    On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.

    1 vote
    4 comments  ·  Launch  ·  Admin →
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  3. Dimension Tool panel as a tool subgroup instead of a floating modal panel

    If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  4. 不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…

    2 votes
    Under Review  ·  3 comments  ·  Other...  ·  Admin →
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  5. SVG export broken

    I'm unable to export anything as an SVG, even simple shapes. Using Illustrator 28.7.1 on Mac mini Pro

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Delay in actions and slow responding to objects

    Slow responding to object items and a delay in dragging stuff over

    2 votes
    1 comment  ·  Performance  ·  Admin →
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  7. GenerateUI.aip error, Illustrator won’t launch

    大家帮帮忙嘛

    1 vote
    2 comments  ·  Launch  ·  Admin →
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  8. New Document has strange green lines, rulers, checkered background, and second artboard

    My Illustrator recently updated to 28.7.1

    Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.

    I'm confused at what this is and the checkerboard background is messing up my vision!!

    How do I go back to the plain dark gray work surface with WHITE artboard view?

    Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  9. Accented characters in PDF not showing correctly

    Imported PDF text has spurious spaces (and broken into different text blocks). In the source program the only difference is whether RTF is encoded using charset-encoding in the current code page (OK) or using unicode reference (like this). In PDF readers looks correct either way.

    0 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Strokes stop working properly.

    Ever since version 28.7.1, after a bit of time, today was less than 2 hours, strokes can no longer can be edited.

    Changing "Align Strokes" changes nothing, stroke size changes nothing. Changing caps changes nothing. This happens to both new and old strokes on both new and old paths/shapes.

    Currently restarting the app seems to work around & reset it, but only for a few hours, then it starts happening again.

    P.S. This is on a Mac

    1 vote
    2 comments  ·  Strokes  ·  Admin →
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  11. Broken overprint preview in 28.7.1

    Hi, the overprint preview is broken in the newest version of illustrator.

    I have describved the issue in ttopic:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/14857743

    14 votes
    2 comments  ·  User Interface  ·  Admin →
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  12. Not sure who angered Microsoft, but Adobe Apps not Working again!

    It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

    Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  13. Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )

    OS: macOS Sonoma 14.6.1 (23G93)
    Illustrator version 28.7.1

    Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:

    "XMPfile does not have a constructor".

    on the line of code:
    var xmpf = new XMPFile(.........

    Reverting to the prior version resolves the issue.

    2 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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  14. Type on Path brackets stay large and don’t get rendered scaled with zoom level

    Path text scaling issue. Abnormal adjustment of lines when scaling path text.

    2 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers

    While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.

    Take a look at the GIF attached.

    3 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Computer Won't Sleep after Text Edit in Illustrator

    After editing the first text box in an Illustrator document, my computer will neither blank the screen nor go to sleep until Illustrator is closed. The problem started when I installed version 28.6. I am running Windows 10.

    The POWERCFG utility in Windows indicates that the offending module is CEPHtmlEngine\CEPHtmlEngine.exe. Don't know if that's helpful. See the screen capture below.

    1 vote
    3 comments  ·  Other...  ·  Admin →
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  17. Broken CSS Style Elements in SVG Save and Export

    I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

    When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.…

    1 vote
    3 comments  ·  Other...  ·  Admin →
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  18. Scrubby Zoom stopped working

    My Scrubby Zoom suddenly stopped working. It worked this morning and after it wouldn't work at all.
    It's activated in my GPU Performance under Animated Zoom.
    I'm NOT in Pixel Preview or in Traced Preview.
    I have a 2023 Macbook Pro M2 Max Sonoma 14.6.1
    Adobe Illustrator 28.7.1
    Can someone help me?
    Thank you :)

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  19. properties

    Using Latest version of Adobe products. in illustrator Properties Panel not showing & Not able to save the file with CTRL+S or file > save or save as , tried restarting few times. help me solving this

    1 vote
    0 comments  ·  Properties Panel  ·  Admin →
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  20. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.

    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    39 votes
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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